45.6% OF ONLINE SHOPPERS IN MALAYSIA WERE WILLING TO WAIT FOR A MAXIMUM OF 13 DAYS FOR DELIVERY, AS OF NOVEMBER 2016.

MALAYSIA: BREAKDOWN OF EXPECTED DELIVERY TIMES, IN % OF ONLINE SHOPPERS, NOVEMBER 2016

Note: may not add up to 100% due to roundingSurvey: based on a nationwide survey of 3,507 respondents, of whom 83% shopped online, conducted in November 2016Source: 11street, February 2017; cited in the report “Malaysia B2C E-Commerce Market 2017” by yStats.com

1-3 DAYS

1-2 WEEKS

3 - 4 WEEKS

4 -7 DAYS

45.6 %

9.4 %

1.1 %

X XX

X X X X

X X X XX X XX XX X

X XX X X X XX X X X X

X XX X X X XX XX X X XX XX X X X

X

X

43.8 %