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Innovation and the Dynamic Future of Mass Higher Education
Dr. Michael K. Thomas
President & CEONew England Board of Higher Education
Boston, Massachusetts
New England, USA
• Connecticut• Maine• Massachusetts• New Hampshire• Rhode Island• Vermont• 260 HEIs• ~ 1 million postsecondary students• 14.3 million residents• ~ 5th largest U.S. “state”
Innovation
• What forms might it take in HEIs?
• What can be learned from the science of innovation?
• What are the innovative capacities of HEIs and their prospects for self-reinvention?
Purposes
• Integrate multiple frameworks
• Aid structured innovation thinking: forms and opportunities
• Provide a common language
• Understand how, when and where it might occur in HEIs.
Fostering InnovationLeadership, Goals and Culture
•Executive/senior champions
•Formal and leader-supported innovation goals
•Building an innovation culture
•Creation of special teams
•Deliberate change leadership strategies
•Clear growth agenda, investments, freedom and flexibility
•“Chief Innovation Officer”
Fostering InnovationUnderstand Innovation & Disruption
•Range of innovation forms (disruptive and sustaining) and business models •Whom could we be serving?
•What new, lower-cost, more convenient alternatives could make them consumers?
•How are definitions/perceptions of quality learning changing?
•How do they differ from our own?
•What are the real needs of such consumers?
•How can technology enable low-cost alternatives to meet their needs?
Fostering Innovation
New Entities and Spaces
•Repurpose, reinvigorate and incentivize existing entities
•Divisions of continuing education or professional studies?
•New entities and spaces--outside existing strictures or structures
•Separate standalone entities - wholly owned nonprofit organizations
•Standalone joint ventures with outside, for-profit investors
•OESPs, or “online education service providers”
Fostering Innovation
Resources and Incentives and Freedom•Incentivize formal innovation goals•Consider overall incentive systems, including faculty advancement•“Innovation funds” to provide dedicated resources•Versus performance-base funding
Fostering Innovation
Strong Customer (Learner) Focus•Rather than faculty-focused•“Crowd-sourced” ideas and innovation•Elicit and leverage user-generated insights•Engage users in co-creation of next-generation learning models
Fostering Innovation
Experimentation, Failure and Guidelines•Cultivate ability to experiment and willingness to accept failure•Fail fast and often•Clear decision processes, guidelines and stage-gate rules•Don’t apply inappropriate measurements and decision criteria
Dr. Michael K. ThomasNew England Board of Higher Education
45 Temple PlaceBoston, MA 02111