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Instant Opinion

Date post:13-Jul-2015
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  • 1

    CONNECT WITH CUSTOMERS AND STAFF

  • INSTANT OPINIONBusiness Impact Curve

    BU

    SIN

    ESS

    IMPA

    CT

    OF

    AN

    ISS

    UE

    WHAT THE CUSTOMER IS DOING

    Forming an Opinion Providing Feedback

    Experiencing Your Service

    -Private- Word of Mouth -Social Media-

    DIRECT BACKGROUND BROADCAST

    INSTANT OPINIONConnecting you at the critical moments

    A new direct & private channel between you and your customers

    The way customers give you feedback can have a huge impact on your business

  • INSTANT OPINIONBusiness Impact Curve

    BU

    SIN

    ESS

    IMPA

    CT

    OF

    AN

    ISS

    UE

    WHAT THE CUSTOMER IS DOING

    Forming an Opinion Providing Feedback

    Experiencing Your Service

    -Private- Word of Mouth -Social Media-

    DIRECT BACKGROUND BROADCAST

    INSTANT OPINIONConnecting you at the critical moments

    A new direct & private channel between you and your customers

    You are told to listen to these channels

  • INSTANT OPINIONBusiness Impact Curve

    BU

    SIN

    ESS

    IMPA

    CT

    OF

    AN

    ISS

    UE

    WHAT THE CUSTOMER IS DOING

    Forming an Opinion Providing Feedback

    Experiencing Your Service

    -Private- Word of Mouth -Social Media-

    DIRECT BACKGROUND BROADCAST

    INSTANT OPINIONConnecting you at the critical moments

    A new direct & private channel between you and your customers

    How can you listen to all of these & more

  • INSTANT OPINIONBusiness Impact Curve

    BU

    SIN

    ESS

    IMPA

    CT

    OF

    AN

    ISS

    UE

    WHAT THE CUSTOMER IS DOING

    Forming an Opinion Providing Feedback

    Experiencing Your Service

    -Private- Word of Mouth -Social Media-

    DIRECT BACKGROUND BROADCAST

    INSTANT OPINIONConnecting you at the critical moments

    INSTANT OPINION A new direct & private channel between you and your customers

  • The Instant Opinion Plaorm enables organisaons to connect with customers and sta, privately and instantly.

    This enables organisaons to get realme feedback from customers, to instantly get requests for help and to collect customer and sta ideas.

    It delivers real me aconable informaon to the business through a private direct channel.

  • INSTANT EVENTS

    INSTANT OPINIONS

    INSTANT IDEAS

    Meengs Training Classes

    Events Conferences

    Real-me Q&A Live tracking &

    display of quesons Event Feedback Event Follow Up

    INSTANT OPINION PLATFORM

    Ideaon Plaorm

    Sta Ideas Customer Ideas Cizen Ideas Supplier Ideas

    Idea Management Cost Saving Ideas

    Process Improvement

    Customer Feedback Opinion Polls

    Surveys VOC Programmes

    Feedback Recording Feedback Tracking

    Cost of Issues Benchmarking

    CONNECT WITH CUSTOMERS & STAFF - INSTANTLY, PRIVATELY & DIRECTLY

  • CUSTOMERS

    MOBILE & CLOUD TECHNOLOGY

    Customer sends their request or feedback

    STAFF

    Sta are instantly alerted and can respond immediately

  • SERVICE PROVIDER ATTRACT MORE CUSTOMERS IMPROVE CUSTOMER LOYALTY ENSURE CUSTOMERS LEAVE HAPPY

    USERS FREE , EASY RESOLVE MY ISSUE GET WHAT I NEED, NOW

    Avoid negave reviews

    Resolve issues instantly A concierge at

    my ngerps

  • 13

  • THANK YOU

    Freetext INSTANT & your comments to

    50015

    www.instant-opinion.com

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