Date post: | 21-Jan-2017 |
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Self Improvement |
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Introduction to influencing
Andrew Harrison Styles
March 2015
Objective:Understand the basic concepts of influencing, how these can be applied and what can be done to further enhance influencing skills.
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Influence Power and ability to personally affect others’
actions, decisions, opinions or thinking
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Moving people from Resistance Compliance Commitment
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How important
are influencing
skills to our
success?
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How to influence others?
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Taps into people’s reason & intellect
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1. Logical appeal
BUT…the facts don’t matter…if no one believes you
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Therefore, successful logical appeal is not just about the logic – it’s also about: CredibilityBeing genuineand…
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2. Emotional appeal Connects your message, goal or project to individual goals and values
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To make an emotional appeal you must have some relationship with, and understanding of, the person you’re appealing to.
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Be more likeable
Too many people succumb to the mistaken belief that being likeable comes from natural,
unteachable traits that belong only to a lucky few. In reality, being likeable is under your control
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Research: People would rather work with someone who is likeable and incompetent than with someone who is skilled & unappealing
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Tiziana Casciaro, Harvard Business School
How we value competence changes depending on whether we like someone or not.
People who lack social competence end up looking like they lack other competencies, too
UCLA study: Subjects rated over 500 adjectives based on their perceived significance to likeability. The top adjectives were sincerity, transparency, & capacity for understanding (another person)
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Learn about & understand the other person30% vs 90% success
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Compliment
“To the brain, receiving a compliment is as much a social reward as being rewarded money.” Professor Norihiro Sadato, National Institute for Physiological Sciences
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Sincerity!!!
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Being positive
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Video – effect of
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Halo effectUses a characteristic (such as being positive) to blind us to less endearing traits
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3. Cooperative appealBuilds a connection between you, the person you want to influence and others, to get support for your proposal
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Collaboration: Figuring out how you will do it together
Consultation: Finding out what ideas other people have
Alliances: Drawing on whoever already supports you or has credibility you need
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Key point: We can only effect desirable behaviour change in others by… changing our own behaviour
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Consistently search for similarities & understanding
Develop the habit of giving sincere compliments
Familiarity and contact enhance liking
Takeaways
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