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IP Office 4 - Avaya Support · PDF fileIP Phone Installation Page 7 IP Office 4.2 15-601046...

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15-601046 Issue 14h - (06 November 2008) IP Phone Installation IP Office 4.2
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  • 15-601046 Issue 14h - (06 November 2008)

    IP Phone Installation

    IP Office 4.2

  • IP Phone Installation Page 215-601046 Issue 14h (06 November 2008)IP Office 4.2

    2008 AVAYA All Rights Reserved.

    NoticeWhile reasonable efforts were made to ensure that the information in this document was complete and accurate at the time ofprinting, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may beincorporated in future releases.

    Documentation DisclaimerAvaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of thisdocumentation unless such modifications, additions, or deletions were performed by Avaya.

    Link DisclaimerAvaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within thisDocumentation, and Avaya does not necessarily endorse the products, services, or information described or offered withinthem. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linkedpages.

    LicenseUSE OR INSTALLATION OF THE PRODUCT INDICATES THE END USERS ACCEPTANCE OF THE TERMS SET FORTHHEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AThttp://support.avaya.com/LicenseInfo/ (GENERAL LICENSE TERMS). IF YOU DO NOT WISH TO BE BOUND BY THESETERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERYFOR A REFUND OR CREDIT.Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses andunits of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity isspecified in the Documentation or other materials available to End User. Designated Processor means a single stand-alonecomputing device. Server means a Designated Processor that hosts a software application to be accessed by multiple users.Software means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User,whether as stand-alone Products or pre-installed on Hardware. Hardware means the standard hardware Products, originallysold by Avaya and ultimately utilized by End User. License Type(s): Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number ofDesignated Processors is indicated in the Documentation or other materials available to End User. Avaya may require theDesignated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to beprovided by End User to Avaya through electronic means established by Avaya specifically for this purpose.Copyright Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights.Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

    Third-Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third partyagreements (Third Party Components), which may contain terms that expand or limit rights to use certain portions of theProduct (Third Party Terms). Information identifying Third Party Components and the Third Party Terms that apply to them isavailable on Avayas web site at: http://support.avaya.com/ThirdPartyLicense/

    Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical ServiceCenter Toll Fraud Intervention Hotline at +1-800-643-2353 for the United States and Canada. Suspected securityvulnerabilities with Avaya Products should be reported to Avaya by sending mail to: [email protected]. For additional support telephone numbers, see the Avaya Support web site (http://www.avaya.com/support). Trademarks Avaya and the Avaya logo are registered trademarks of Avaya Inc. in the United States of America and other jurisdictions. Unless otherwise provided in this document, marks identified by , and SM are registered marks, trademarks andservice marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

    Documentation information For the most current versions of documentation, go to the Avaya Support web site (http://www.avaya.com/support) or the IPOffice Knowledge Base (http://marketingtools.avaya.com/knowledgebase/).

    Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your contact center. Thesupport telephone number is 1 800 628 2888 in the United States. For additional support telephone numbers, see the AvayaWeb site: http://www.avaya.com/support.

  • IP Phone Installation Page 315-601046 Issue 14h (06 November 2008)IP Office 4.2

    Contents

    ContentsIP Office IP Phones1.

    ..................................................................... 81.1 What is New

    ..................................................................... 91.2 Supported Phones

    ..................................................................... 101.3 System Capacity

    ..................................................................... 111.4 Phone Firmware

    ..................................................................... 121.5 Simple Installation

    ..................................................................... 141.6 Complex Installation

    ..................................................................... 151.7 Installation Requirements

    ..................................................................... 161.8 Network Assessment

    ..................................................................... 171.9 Voice Compression

    ..................................................................... 191.10 QoS

    ..................................................................... 191.11 Potential VoIP Problems

    ..................................................................... 201.12 User PC Connection

    ..................................................................... 211.13 Power Supply Options

    ..................................................................... 231.14 File Server Options

    ..................................................................... 241.15 Control Unit Memory Card

    Installation2...................................................................... 302.1 Creating/Editing the Settings File

    ..................................................................... 312.2 Manually Creating Extensions

    ..................................................................... 322.3 Phone Connection

    ..................................................................... 332.4 Static Address Installation

    ..................................................................... 342.5 Phone Registration

    ..................................................................... 352.6 Extension & User Setup

    ..................................................................... 362.7 Phone Security

    ..................................................................... 362.8 Listing Registered Phones

    ..................................................................... 372.9 Error Messages

    Other Installation Options3...................................................................... 403.1 VPN Remote Phones

    ..................................................................... 433.2 VLAN and IP Phones

    Static Administration Options4...................................................................... 514.1 QOS Option Settings

    ..................................................................... 514.2 Secondary Ethernet (Hub)/IR InterfaceEnable/Disable

    ..................................................................... 524.3 View Details

    ..................................................................... 534.4 Self-Test Procedure

    ..................................................................... 544.5 Resetting a Phone

    ..................................................................... 554.6 Site Specific Option Number

    ..................................................................... 564.7 Automatic Gain Control

    Restart Scenarios5...................................................................... 595.1 Boot File Needs Upgrading

    ..................................................................... 595.2 No Application File or Application File NeedsUpgrading

    ..................................................................... 595.3 Correct Boot File and Application File AlreadyLoaded

    Infrared Dialling6...................................................................... 636.1 Enabling the IR Port

    ..................................................................... 636.2 Dialling Phone Numbers

    ..................................................................... 646.3 Beaming Files During a Call

    Alternate DHCP Server Setup7...................................................................... 677.1 Using a Windows DHCP Server

    ..................................................................... 687.2 Alternate Options

    WML Server Setup8...................................................................... 718.1 Testing 4620 WML Browsing Using Xitami

    ..................................................................... 738.2 Setting the Home Page

    ..................................................................... 748.3 Apache Web Server WML Configuration

    ..................................................................... 748.4 Micro


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