ISA QualitySystem

ISA Quality System

ISO9001-VISION2000

DNV (Det Norske Veritas)

ISA Quality Manual

Continuous improvement

Manufacturing & control plans

Procedures

ISA Quality SystemMANUFACTURING & CONTROL PLAN

Material reception - Storage - Shipment

PCB assembly & testing @ ECM (supplier)

Electronic boards testing @ ISA

Instrument assembly

Instrument & reliability testing

Instrument delivery

ISA Quality SystemMATERIAL RECEPTION-STORAGE-SHIPMENT

Incoming inspection

Critical components storage

MSL (Moisture sensitivity level – JEDEC J ST020C)

Warehouse climatic control

Online T-H monitoring

Vacuum – Barrier packaging

ISA Quality SystemPCB ASSEMBLY & TESTING @ ECM

ICT – SPEA 4040 Flying Probe machine

ISA Quality SystemELECTRONIC BOARDS TESTING @ ISA

EPA (ESD protected area) PACKAGING

BURN- IN TEST(-10°C/60°C,30-85%RH, 24h)

ISA Quality SystemINSTRUMENT ASSEMBLY

Data collection & analysis:

“In God we trust…all the others bring data”

(W.E. Deming)

Production quality analysis on a monthly baseProduction quality analysis on a monthly base

assembling / testing & reaction planassembling / testing & reaction plan

ISA Quality SystemINSTRUMENT & RELIABILITY TESTING

Instrument testing @ ISA:

On/Off (2min/50sec * 48 h)

Burn-In (40°C, 24h, with loads)

Automatic calibration

Reliability testing:

Packaging test: Drop + Random vibration

Vibration test: Sine vibration + Shock

ISA Quality SystemAFTER SALES SUPPORT @ ISA:

Complete traceability of all our products(sw/fw/hw revision)

Overnight reply to SOS call

2 days average shipment time of parts

2 weeks average instrument repairing time

Field return data analysis on a quarterly base

Failure root cause analysis & corrective actions

ISA Quality SystemQuality at 360°Quality at 360°

ECM

PRODUCTION

DESIGN

SERVICE

CUSTOMER

ISA Quality System

@ ISA we do care about quality@ ISA we do care about quality

QUESTION - COMMENTS - REQUESTQUESTION - COMMENTS - REQUEST

Thanks for your attention!Thanks for your attention!