CRM EXPERIENCE

0  1  

3  4  

8  

2010   2011   2012   2013   2014  

C o n s u l t a n t s

C l i e n t s

0   1   2  5  

10  

2010   2011   2012   2013   2014  

FUNCT IONAL AREAS o f IMPLEMENTAT IONS

# of Seats

# of Clients

Marketing & Sales Customer Service Non-traditional Areas

45

5 4

170

4

110

SIZE OF ORGANIZATION NUMBER OF SEATS SIZE OF PROJECT

Large 1,000 – 10,000 100+ 2 – 3

Work Years

Medium 50 – 200 15-50 4 – 6

Work Months

Small 1 – 35 2 1 – 2

Work Weeks

I TK PROJECT PROFILES: CRM CLIENTS

P u b l i c S e c t o r

TYPES OF ORGANIZATIONS

P r o d u c t C o m p a n i e s

S e r v i c e C o m p a n i e s

N o t - f o r - P r o f i t

OUR APPROACH

1 2 3

C o n s u l t a n t s R e s o u r c e M i x P r o j e c t M a n a g e r

listen and design solution to your requirements

right skill at the right price for the

right task

keep the project on focus and on track

Not Just Product Experts