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Kuwait Food Company
ay 2012 Volume 3 - Issue 57
Abd Al. Azeem:My Area Dominates all
Hardees competitions
We have an effective incentive program
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Kuwait Food Company
May 2012Volume 3 Issue 57
Operation, QA, Marketing, Call center
and Training team conducted BusinessReview meeting with Mr. Randall Blackford (
General Manager - KFC, Yum RestaurantsInternational, MENAPakT) and Mr. SunilSudhakar ( Director of Operations - KFC &Taco Bell - Middle East, North Africa, Pakistan& Turkey). During the Business Review Mr.Randall & Mr. Sunil Recognized Mr. MohsenIbrahim ( KFC Sabah Salem RestaurantGeneral Manager ) and Mr. Nasr Talaat ( KFCFarwaniya Restaurant Manager ) for theirgreat results during their support visit to KFCKuwait.
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Kuwait Food Company
May 2012Volume 3 Issue 57
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Hardee' International CKE honor and traditioto recognize the Stars at Carls Jr. anHardees those franchisees and restaurantwho achieved outstanding results througtheir dedication and commitment to excellencand outstanding achievements for last year.We would like to take a special moment thighlight the following outstandin
achievements of Hardees Kuwait for last year1- Franchisee of the year award.2- Highest average unit volume.3- Highest average unit sales increase.4- Highest sales percent increase 2nd place.5- Restaurant of the year (Hardees Daher).
TGI Fridays Kuwait won 2 awardsfrom TGI Fridays International the 1stis Best TGIF operations , Sales &Profits Middle East was received ByMr.Ossama Abbass GM of KuwaitBranch in Dubai and 2nd is Bestoperation worldwide , the award wasReceived By Mr. Mohamed Salah
TGI Ops Manager Kuwait in Dallas. T.G.I Fridays Kuwait operation leader celebratetheir achievements with both Restaurants Management and Crew team.
Mr. Mohamed Salah celebrate with T.G.I Family
Americana top Managements with Hardees Operation Team
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Kuwait Food Company
May 2012Volume 3 Issue 57
Kuwait Branch Celebrated and Honored 65 of Management Team in QSR Restaurantswho achieved the best scores in Dashboard Competition first quarter 2012.The Recognition was for:- 6 Hardee's Restaurants and 2 Area Managers.-9 KFC Restaurants and 2 Area Managers.-2 Tikka Restaurant and 1 Area Manager.-1 Wimpy Restaurant.
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Kuwait Food Company
May 2012Volume 3 Issue 57
It was an awesome Idea, 124 of HardeesManagement compete together to select thebest of the best in terms of OperationKnowledge, Q.A, Training Standard andManagerial Skills, then these elites attend in thefirst management team competition for 3 days
to determine the winners.
Hardees Fintas (Area of Mr. Abd Al- Azeem)won the first place - and thats for the secondtime - they already won Crew Competition lastMarch we consider that a domination.
Hardees Salwa (Area of Mr. Victor Farah) camein the second place .
Actually we consider all the participants in thatcompetition are winners, all of them showedhigh level of knowledge, self confidence,commitment and enthusiasm which lead thecompetition to come out in that great result.
We were pleased with the attendance of Mr. Ossama Abbass to recognize the first and secondwinners and thank the participant for the commitment that they showed.
We hope that all the participant enjoyed this competition and that it will affect operation
positively.
Hardees Fintas Team 1st Place
Hardees Salwa Team 2nd Place
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Kuwait Food Company
May 2012Volume 3 Issue 57
As per our Annual Planning calendarto make all Crew Trainers qualified totrain both existing & new hired,Hardees HRD Team conductedknowledge check for All Crew Trainersto measure their knowledge & keepthem updated with Hardees
operation.The average score is 93% .
Mr. Archie Capllian - Hardee's Qurain 1Mr. Marlon Villa - Hardee's OgelaThank you for achieving 100% Greatjob.
In order to raise the qualification of
our Crew Trainers we conducted the
first crew trainer verification in 2012
which is On the Job Training
certification focusing on the Training
steps (Preparation, show and tell,
Guided Practice & follow up ) and
guide the Crew Trainers to focus on
using the 4 steps with all trainees.
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Kuwait Food Company
May 2012Volume 3 Issue 57
During May 2012, HardeesHRD Team Train and Certify15 New Management TeamOn Operation QSC Passportand Operation StandardGuide, they all showcommitment, Hard workingand enthusiasm during thistraining period, the newmanagement receive theretraining in 5 of HardeesTraining Restaurants, wewish them good luck in theirnew career.
During May Mr. Osama Helal (KFCHRD Manager) conducted meetingwith all KFC Crew Trainers in threemeetings focusing on the in storetraining system, new comerstraining, recertification system and
Crew trainer role in food safetyprocedures.
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Mr. Ahmed Fendy joined MarketingDepartment in May 2012 as Senior
Marketing Coordinator for KrispyKreme and Baskin Robbins, HRDTeam conduct on the job exposurefor Mr. Ahmed took 10 days to beaware of chains operation and otherdetails which will be helpful for him.
Good Luck Ahmed in your Career
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Kuwait Food Company
May 2012Volume 3 Issue 57
Its a pleasure to welcomeyou in Americana Kuwaitand we wish all the best inyour new career, duringMay 2012, HRD Team hasconducted orientation for
104 employees.Orientation sessions werevery informative for newemployees because itgives them detailedinformation aboutcompany history, Kuwait'straditions and workingsystem in restaurantswhich help to prepare
them to start their newcareer.
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Kuwait Food Company
May 2012Volume 3 Issue 57
Krispy Kreme launched a new line of doughnut products that leverage our fun brand personalityand nearly 75-year heritage of doughnut expertise. Building on our existing platform of doughnutholes, this new product - Krispy Kreme Doughnut Pops - is an exciting, delicious new platform ofproducts designed to expand the occasions our guests can enjoy Krispy Kreme products.
These new products will be a hit with guests of all ages!
Over the past few years, Krispy Kreme International has looked for opportunities to broaden ourproduct portfolio by adding new product platforms that build on the variety of occasions guestsuse Krispy Kreme products. By broadening the portfolio of products and expanding usageoccasions, we hope to drive incremental traffic to the store and give our guests reasons to come inmore often. Importantly, this product fits well with the global trend of small desserts, helpingKrispy Kreme maintain the perception with consumers that they are a trendy, fun company thatalways has the latest and best options for snacking and celebration occasions.
Mr. Thomas & Mr. Anson from KKD
International while training KKD Kuwait Tea
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Kuwait Food Company
May 2012Volume 3 Issue 57
Its a motivation program forcall center agents to create acompetitive spirit, improvingservice and increaseproductivity to incrementcompany sales and profit .
The performance majored byachieving the agents for 130points during the monthdistributed to 8 criteria
quality of work, scripting,productivity, suggestiveselling, average check, takingorder average time andMega meals selling.
Mr. Bahaa El- Feky Call center Dupty Manager with best performers
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Kuwait Food Company
May 2012Volume 3 Issue 57
Hardees South Soura Best RRP 95 %
Hardees Audailia Best RRP 95%
Hardees Bedaa Best RRP 95 %
KFC Oqela Best RRP 96 %
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Share your colleges on Facebook, Enjoy videos & photos,Upload your photos & videos, Post Your Comment, Tag your
close friends for photos And lots more on Americana
Kuwait Facebook
Just give a like and you can enjoy Americana Kuwait
As a way to communicate with Americanas employees, NowEmployees Relations section has a hot line to receive your complaints& comments.
ER Hotline : 22230852And you can email us at: [email protected]
Contact Us
Kuwait Food Company
May 2012Volume 3 Issue 57
