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    LCL Logistix

    Logistics

    Logistics refers to various functions associated with the organizational disciplines

    of planning, managing and controlling the flow of goods and services, people and

    related information. It includes all the steps that are required to achieve the timely

    delivery of a product, goods or services from the point of origin to the point of

    destination.

    y All activities that are involved in the movement of goods and services fromthe point of origin to the point of final consumption are grouped under the

    term 'logistics'.

    y The art of managing or supervising all these activities when groupedtogether as a collective unit, are placed under 'logistics management'.

    logistics has been defined as the part of the process of supply chain that plan,

    control and implement an effective and efficient flow for the purpose of storage of

    goods and services and other related information from the point of commencement

    to the point of final consumption with a aim to satisfy the requirements of its

    existing and prospective customers.

    Difference between supply chain management and logistics

    Supply chain management is the process of planning, implementing and

    controlling the operations of supply chain. It includes all movement and storage of

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    raw materials, work in process inventory and finished items to the customer.

    Supply chain management is usually procurement, managing the suppliers and the

    flow of goods.

    Logistics is managing the real movement (at the ground level)

    Logistics Terms

    There are some terms which relate to the concept of Logistics and anyaspirant who wants to have a deep insight into the overall procedure of logistics

    must be aware of these frequently used phrases.

    Certificate of Origin

    This refers to a certified document that is used in foreign commerce with

    regard to the origin of goods. This document certifies that the products which are

    ready to be exported have been manufactured in a specific geographical location

    and country. This certificate is sent to the importer by exporter of the product. This

    may be beneficial in claiming any concessions. This certificate needs to be signed

    by the exporter of the product and needs to be certified by the local chamber of

    commerce.

    Warehousing

    This is the procedure of storing goods at a safe and clean place for the

    purpose of safeguarding the goods and may involve keeping goods to be sold at

    later stage. This can be described as a place or store where merchandise or

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    products are kept. It is done for safe keeping of goods, usually for sale at a later

    time.

    Distribution

    It refers to a process of the movement of people, services and resources to

    the place of their consumption or where they are required. This usually involves

    storage, transportation, issue and disposal of goods.

    Transportation

    It refers to the movement of supplies, goods, people and equipment by any

    mode of transport such as rail, trolley, water or air. This is considered to be

    important aspect of any organization as timely delivery of products ensures

    customer satisfaction and brand name for organization. The mode of transportation

    may be dependent on several factors like customer requirements and specifications,

    past experiences, speed and geographical locations.

    Consignor

    He is a person who makes the shipment of goods for the purpose of

    delivering the same by any mode of transport such as sea, trolley, land or air. Also

    known as shipper or sender. He is usually liable for hiring the transportation

    vehicle for the goods sent by shipment to be delivered to the consignee. In a

    transaction based on credit, he has the right to stop the goods in transit.

    Consignee

    This refers to an individual, company or manufacturer to whom a shipper or

    seller sends merchandise. Intermediate consignee refers to a party who is

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    responsible for merchandise delivery to the ultimate consignee. Ultimate

    consignee, on the other hand, refers to a party who is in the actual receipt of the

    merchandise in an export-related transaction.

    Air Way bill

    This refers to a bill of lading that is related to air transportation, which tends

    to serve as the shipper's receipt. It indicates that the carrier company has consented

    to the listed goods and under an obligation to carry the products that are delivered

    in the form of a consignment to the destination airport in accordance with the

    conditions specified to the consignee and consignor. Air way bills are always non-negotiable.

    LCL LOGISTIX (INDIA) PVT. LTD

    COMPANY PROFILE

    Born out of a vision, a single minded objective that puts service before

    anything else, LCL surged forth as a leader in the Indian NVOCC scenario. Itsmeteoric rise stems out of a solid foundation. The management boasts of over 20

    years of rich and varied experience in the shipping industry.

    LCL's ability to respect and appreciate the customer's needs and then tailor

    logistics solutions and make the same available right at the customer's premises has

    been the single guiding force behind LCL's spectacular growth. This growth is

    based on a solid foundation of trust that LCL enjoys with the trade whether it is a

    large corporation, small business or a major shipping line.

    LCL group is one of the most well represented groups in India today with offices

    and representations in almost all major ports and inland points.

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    Locations

    As activity grew, LCL threw open operations from multiple centers in India.

    Today LCL has offices in all the major metropolitan points and export potential

    ICD's to service customers' needs efficiently.

    AFFILIATIONS

    International AirTransport Association

    International Federation of Freight Forwarders Association

    International MultiModal Transport Association ( IMMTA )

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    Federation of Freight Forwarders Association of India

    Association of Multimodal Transport Operators of India

    Indian Merchant Chambers ( IMC )

    Services

    LCL is a world leader in implementing tailor-made integrated logistics programs.

    So you can manage your materials, products and information from vendors all the

    way to your customer's door-step. Our specialists engineer every solution around

    one hub to YOU so be it air/ocean transport, warehousing, custom brokerage, trade

    consulting or distribution, every service obeys your orders with clockwork

    precision.

    Take a look at what's on offer:

    y Custom Brokerage.y Scheduled FCL & LCL Service.y De-Consolidation & on-Forwarding.y Project Management.y Pick up Consolidation and Containerization

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    Customs brokerage

    This is about profession that involves the 'clearing' of goods through

    customs barriers forimporters and exporters (usually businesses). This involves the

    preparation of documents and/or electronic submissions, the calculation (and

    usually the payment) on behalf of the client of taxes, duties and excises, and

    facilitating communication between the importer/exporter and governmental

    authorities

    Scheduled FCL & LCL Service.

    FCL - Full container load

    LCL - Less than container load

    This refers to occupancy of space in the container by the exporter. This

    process is made routine and scheduled manner. Its details can be obtained in

    upcoming pages.

    De-Consolidation & on-Forwarding.

    Separating a 'consolidated' (usually containerized) shipment into its original

    constituent shipments, for delivery to their respective consignees. Also called

    degroupage.

    Project management

    It is the discipline ofplanning, organizing and managingresources to bring

    about the successful completion of specific project goals and objectives. Aproject

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    is a finite endeavor--having specific start and completion dates--undertaken to

    meet particular goals and objectives, usually to bring about beneficial change or

    added value. The primary challenge of project management is to achieve all of the

    project goals

    Pick up Consolidation and Containerization

    It refers to fusing all the individual concerns and they bring together. Later

    they make consolidated things to containers to make safe path for destination.

    Sea Freight

    A major portion of the globally traded goods is shipped using Ocean vessels.

    Today LCL's main line of freight forwarding business is ocean freight forwarding

    service. This service is the best solution for delivering economically sizable loads

    of cargoes. We have extensive experience handling both general and specialized

    shipments including both inbound and outbound cargoes.

    LCL can ensure your consignment travels by the most cost-effective route to

    almost anywhere in the world. With import and export movements by full

    container loads (FCL), or less than container loads (LCL) from major markets

    around the world we utilize both conference and non conference vessels to give

    you a choice that best meets your requirements. Furthermore, if you have a large

    number of suppliers with small consignments destined for different locations, we

    can consolidate them in F.C.L shipping containers, and coordinate theconsignments. Thus, saving you time and money.

    We can handle your sea freight collections, container loading, documentation and

    actual movements, no matter what size or shape your import or export

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    consignments. You can rely on our comprehensive door to door service. In

    addition, we can arrange the best shipping options such as multimodal

    combinations of land/sea/air to meet your specific needs for safety, schedule and

    location.

    Air Freight

    LCL is an IATA Licensed freight forwarder that combines air freight with

    ocean freight, customs brokerage, inland transportation and integrated logistics.

    LCL Group's comprehensive, cost-effective service guarantees that your air freight

    shipment will be delivered on time and within budget every time you choose ourglobal solutions.

    Warehousing & Distribution

    LCL Group's warehousing network is located throughout India. Our logistics

    centers, in strategic locations are designed to support your global sourcing and

    J.I.T. material management needs. These centers also serve as central distribution

    hubs for direct-to-customer shipments. Best of all, with LCL Group, your company

    avoids the expense or investment of maintaining dedicated warehousing facilities

    in multiple locations.

    Transportation

    Keeping in line with our commitment towards providing efficient cargo

    management services to our customer we have promulgated a Transportation

    division and armed it with Closed Body Trucks this would enable and ensure

    timely and efficient movements of our Shipper and Consignee cargoes. In addition

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    to CBT's we have also deployed trailers of different capacities to facilitate the

    movement of containers in order to serve the Export / Import FCL trade.

    Projects

    Company would like to introduce projects division, which will specialize in

    project and heavy lift transportation, marine chartering, and RoRo shipping. Our

    mission is to become a strong player in these niche markets with an innovative

    approach and high service level to serve our clients even better in these dynamic

    sectors.

    Our project and heavy lift division is particularly specializing in globaltransportation of any kind of heavy lift, oversized units and project related cargoes,

    either as ocean transport only or as integrated transport to jobsite.

    Our aim is to, through personal contact, understand and support our clients on all

    levels of project preparation and planning enabling them to achieve best possible

    and cost-effective handling of their goods.

    The freight forwarding and contracting department are handling complicated,

    integrated movements from factory to foundation, as well as general project

    forwarding, including heavy haulage, cranage and customs handling worldwide.

    Such requirements are always handled with complete and careful coordination

    keeping in mind project schedules as well as all aspects and possibilities available.

    As we are shipping variety of cargoes, in many cases we are able to combine

    cargoes from various projects creating thereby savings for all involved.

    Providing specialised marine vessels and tailor made marine transport solutions is

    another service we are offering. Our specialised marine chartering department

    sources any type of special carrier for any specific project always keeping in mind

    most economic, technically feasible and safe handling of the cargo.

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    Departments

    Every organization should have various activities to be performed in routine

    basis so the organistaion work composes of various looped mechanism. So in

    order to breakup the tough actions various departments have been formed. The

    departments divide the work and its ease to carry the process in well stipulated

    manner. So in the LCL logistics the departments are as follows

    y Sales and marketingy Operationy Customs clearancey Documentationy Accounts

    These are the various classifications in the departments and the name of the

    department will insist its function clearly. In short let me describe the details they

    do full details can be seen in individual head.

    Sales and marketing: in this the main work is to market the service among the

    business people and to take the initial setup for the order

    Operation: this vested with major activities like document filing and it hold the

    functions to deal with customs and the procedures.

    Documentation: this is about various paperwork that are to be filled and

    maintenance of various forms that deal to government and export also import.

    Accounts: this section deals with the fund related activities this section keeps

    record on payment and receipts.

    These are just an overview about their major function their details are as follows

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    ORGANISATION CHART

    CEO

    Regional manager

    Branch

    Manager

    Sales and

    marketing

    Operation &

    Customs clearance

    Documentation Accounts

    Staffs

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    Sales and marketing

    NVOCC

    Non-vessel operating common carrier -- they're kind of like subcontractorsfor shipping. They book large quantities of space on ships and sell smaller

    quantities of space to shippers. They also consolidate multiple shipments into one

    container load that moves under one bill of lading.

    As LCL logistix belongs to NVOCC they used to keep reserve the space in the

    ships and they market the space availability to the various exporter. As Karur is

    prone for its exports in home textile products there will be regular consignments so

    its essential to have better marketing. Similarly the company uses its maximum

    effort to proliferate the market by involving with unique strategies and services.

    Space reservation Offer to public

    In this department the major process is to promote sales to the concern theydo with their marketing. They promote their strength and facilities offered to the

    people and get image of reliable among business people and finally get the

    consignment.

    They seek the exporter and get the details about the order to be delivered and the

    complete details about time, place, type of goods, space needed, and all the

    calculation will be carried out and the department will evaluate the proper vesselthat suits the consignor needs after getting the proper info regarding with the vessel

    the details will be mentioned to the consignor regarding with the vessel type,

    freight no., carrier, etc and the it will be getting the confirmation from the

    consignor then the department function is about booking.

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    Process flowchart:

    Seek for the consignment

    Meet the demands of the consignment

    Scrutinize

    Confirmation

    Booking

    Booking is the final stage for the initial step once the order is confirmed by the

    exporter and the details about the goods will help to determine the facility needed

    for shipment after analyzing the all the department will get confirmation from theexporter about the date, time and all other vital things that makes the process

    smooth. When the confirmation is made simultaneously the confirmation to the

    vessel will be carried. Once this step is over the space is allotted for that particular

    exporter.

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    The company also allots an individual person who will be in charge for the

    particular transaction until it carried down. So the person has to provide all kind of

    clarification to the exporter in all circumstance. This makes the exporter to feel

    comfort. This also helps to structure effective customer relationship.

    Freight charge

    Usually its classified into two types like

    y Free on board (FOB)y Freight prepaid (FPP)

    Free on board (FOB)

    FREE ON BOARD means the seller fulfills its obligation to deliver when the

    goods have passed over the ship's rail at the named port of shipment. The buyer has

    to bear all costs and risks of loss of or damage to the goods from that point. FREE

    ON BOARD requires the seller to clear the goods for export

    Freight prepaid (FPP)

    Air or ocean freight charges that are paid at the port of origin or loading, and

    are billed to the importer in the exporter's invoice. It is not refundable even if the

    shipment fails to arrive at its destination.

    So based on the deed which is made by the exporter or importer the freight charge

    will be collected.

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    Operation department

    The operation department holds all the major activities with rearding to

    goods movment from the place of exporter to the ship. It has the major division

    called customs clerance department. It has both functions for import or export. So

    normally this department have hight priority in functioning. The procedure also

    differ from type of cargo and the purpose import or export. Generally document

    filing and customs is the divisions that perform the most activities in this

    department. So the two roles 1) filing of documents 2) customs

    The procedure for export are as follows

    Obtaining the cargo and documents from exporter

    Arrangement for carrier

    Filing the douments

    Customs examination

    Stuffing

    Container initiating

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    Bill of lading

    Tracking

    As Karur is majorly involved in export the organisation is mainly concerned about

    export of the goods than import. It also acts as clearing and forwarding division in

    customs. This helps the consignment flow in easy manner by clearing the

    requirements of customs. As CFS is located in Karur most of the consignment

    moved to CFS and the clearance procedure will be carried out in CFS itself, this

    made the shipment procedure very easy aafter getting clerance the consignment

    will be sent to the concerned port.

    CFS

    A facility at which (export) cargo is received from merchants for loading

    (stuffing) into containers or at which (import) cargo is unloaded (stripped) fromcontainers and delivered to merchants.

    Import procedure

    Import general manifest

    Bill of entry (Request letter reference with consignee, shipper, material)

    Bill of entry filing

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    Pest control

    Cargo assessment / auditing

    Customs clearance

    Duty

    Cargo release

    While booking the vessel there are 2 kinds of option they are

    FCL - Full container load

    LCL - Less than container load

    On basis of the export cargo the option will be selected. The FCL and LCL are

    differentiated, in practice, on whether the 'whole container' or 'not the whole

    container' is intended for the consignee.

    The FCL means the load reaches its allowable maximum (or full) weight or

    measurement. In practice, however, the FCL in the ocean freight does not always

    mean packing a container to its full payload or full capacity. For example, an

    exporter books a 20' container that is intended for a consignee at FCL flat rate of

    US$1,500. If the consignment occupies 500 cu. ft. and weighs 5,000 kgs. Only, the

    case is still FCL and the exporter has to pay US$1,500.

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    If an exporter intends to pack a container to the full capacity or full payload with

    the consignments of two or more consignees for the same destination, the case is

    LCL and the carrier will charge the LCL freight rate on each consignment. In the

    LCL arrangement, the shipper is required to deliver the cargo to the carrier's

    container freight station for containerization, thus there is no guarantee that the two

    or more consignments from the same exporter will share the same container. In

    some cases, the exporter is allowed to pack the container at their premises in the

    LCL arrangement, and then the carrier uses that same container to pack in more

    cargo from other shipper(s) to make a full container load at the container freight

    station.

    Overview about procedures

    y Filing of consignment details with Indian customs i.e. bill of entry forimports and bill of export for exports.

    y Assessment and scrutiny by customs.y Payment of duty if applicable.y Quality clearance i.e. quarantine, public health, etc.y Customs appraisal of consignment and certification of consignment

    worthiness for import export.

    y Delivery order or order of exports as the case maybe.y Survey of consignment (optional)

    Customs

    This section plays a vital part in goods movement. So the company has

    allotted separate officials to deal with the customs procedure. They are specialized

    in dealing with the various norms that are prescribed by the Indian customs. These

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    officials will have regular touch with the officials in order to have smooth flow of

    function. They used to classify the procedure incase of export they will file

    shipping bill and for import they deal with bill of entry.

    Electronic Data Interchange its the latest technology that is being followed by the

    organization at all stages EDI will help to ease the work process. Its full details can

    be seen documentation department. The company use both EDI and manual filing

    this will be based on the situation if the goods need to be moved to CFS in Karur

    they will follow the ordinary manual filing and incase if the goods transferred to

    port they stick with EDI process.

    Difference between freight forwarding and 3PL

    A freight forwarder is an agent for the exporter in moving cargo to an

    overseas destination. These agents are familiar with the import rules and

    regulations of foreign countries, the export regulations of the government, the

    methods of shipping, and the documents related to foreign trade.

    A third-party logistics provider is a firm that provides outsourced or "third

    party" logistics services to companies for part or sometimes all of their supply

    chain management function. Third party logistics providers typically specialize in

    integrated warehousing and transportation services that can be scaled and

    customized to customers needs based on market conditions and the demands and

    delivery service requirements for their products and materials.

    3PL

    AThird-party logistics provider is a firm that provides outsourced or "third

    party" logistics services to companies for part, or sometimes all of their supply

    chain management functions. Third party logistics providers typically specialize in

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    integrated operation, warehousing and transportation services that can be scaled

    and customized to customers needs based on market conditions and the demands

    and delivery service requirements for their products and materials.

    Every export based on company cannot afford much on logistics so this

    made emergence of 3PL they assist this export and import transactions by breaking

    up the function. This made the corporate to free their logistic burden. These 3pl

    offers various types of services. Like all other LCL offers so many services that are

    mentioned above. They would perform activities such as, pick and pack,

    warehousing, and distribution (business) the most basic functions of logistics and

    offer their customers advanced value-added services such as: tracking and tracing,

    cross-docking, specific packaging, or providing a unique security system.

    Documentation Department

    This department holds the major legal activities and it develops all kind of

    proof for export or import. The major role is to maintain documents and get filed

    with the various alternatives as mentioned by the act. They often have paperwork

    today the technology have made some alteration in its function. That is the

    invention of EDI in the global trade activity.

    EDI

    Electronic Data Interchange is simply a set of data definitions that permit

    business forms that would have been exchanged using paper in the past, to be

    exchanged electronically. This simple set of definitions has spurred a number of

    organizations to put in place an operational environment in which the exchange of

    electronic business forms substitutes for the exchange of paper forms.

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    Electronic data interchange aims at single point collection of data for use by

    various agencies participating in a common activity.

    This department often keeps in touch with both ends that is shipper and

    government officials. It mutually get avail all the info from the exporter and files

    the necessary forms and get approval from the concerned custom and government

    officials. They also keeps record of the entire process until the consignment

    reaches destination once the it reached the final formalities will be made and it will

    intimate the exporter. Later it submits the documents that are to be approved from

    various officials.

    The clearance procedure of goods will differ incase of EDI and non EDI so there

    will be lot of steps that are need to be carried out. non EDI system is nothing but

    the old paperwork procedure. The clearance procedure have stated below

    according to the method

    Tracking of information

    Any information required for filing the document can received at liners

    website or to customer care of the liners. The information such as IGM number,

    ETA, vessel name, shipping details etc can be received in above mentioned ways.

    Clearance procedure for export

    Processing of Shipping Bill - Non-EDI:

    Under manual system, shipping bills or, as the case may be, bills of export

    are required to be filed in format as prescribed in the Shipping Bill and Bill of

    Export (Form) regulations, 1991. The bills of export are being used if clearance of

    export goods is taken at the Land Customs Stations. Different forms of shipping

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    bill/bill of export have been prescribed for export of duty free goods, export of

    dutiable goods and export under drawback etc.

    Processing of Shipping Bill - EDI:

    Under EDI System, declarations in prescribed format are to be filed through

    the Service Centers of Customs. A checklist is generated for verification of data by

    the exporter/CHA. After verification, the data is submitted to the System by the

    Service Center operator and the System generates a Shipping Bill Number, which

    is endorsed on the printed checklist and returned to the exporter/CHA. For export

    items which are subject to export cess, the TR-6 challans for cess is printed andgiven by the Service Center to the exporter/CHA immediately after submission of

    shipping bill. The cess can be paid on the strength of the challan at the designated

    bank. No copy of shipping bill is made available to exporter/CHA at this stage

    Documents involved in export

    y Shipping Bill / Bill of Exporty Customs Declaration Formy Dispatch Notey Commercial invoicey Consular Invoicey Customs Invoicey Packing Listy Certificate of Inspection

    y Certificate of Shipmenty Health/ Veterinary/ Sanitary

    Certification

    y Certificate of Conditioningy Antiquity Measurementy Shipping Ordery Cart/ Lorry Ticket

    Clearance procedure for import

    EDI non-EDI system

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    y If the goods are cleared throughthe EDI system no formal Bill of

    Entry is filed as it is generated in

    the computer system, but the

    importer is required to file a cargo

    declaration having prescribed

    particulars required for processing

    of the entry for customs clearance.

    y Signed invoicey Packing listy Bill of Lading or Delivery

    Order/Airway Bill

    y GATT declaration form dulyfilled in

    y Importers/CHAs declarationy License wherever necessaryy Letter of Credit/Bank

    Draft/wherever necessary

    y Insurance documenty Import licensey Industrial License, if requiredy Test report in case of chemicalsy Adhoc exemption ordery DEEC Book/DEPB in originaly Catalogue, Technical write up,

    Literature in case of machineries,

    spares or chemicals as may be

    applicable

    y Separately split up value ofspares, components machineries

    y Certificate of Origin, ifpreferential rate of duty is

    claimed

    y No Commission declaration

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    Accounts Department

    This department functions with all kind of fund related activities. This often

    keeps record about contract details and the payment that are to be made or

    received. The accounts department prepares bills for the clients as per contract

    term. They maintain the accounts and makes arrangement for the collection of

    dues. The key functions that can be classified are as follows

    y Payment follow-upy Dutiesy Bank accounts

    Payment follow-up is nothing about the fare that is vested with the particular

    consignment. The department will hold various records and it finally prepares the

    essential invoice to the exporter this also have record about the transaction cash it

    will submit and fulfill the documents on behalf of the exporter and it will present to

    the banker in order to claim for the money by the exporter.

    Duties is nothing about various taxes that are to be paid by the client while export

    or import there are certain duties that are to be paid by the person this duties

    depends on the various conditions that is it will change based on the industry and

    various duty drawback schemes so its must to have proper idea to process this

    section.

    Once the certain activities are carried out that is preparing invoice and other bills

    the department will forward those essential one to documentation department and

    there it will be filed. This department also has function in the staffs salary

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    allotment. They hold down all the bank related activities. They also used to record

    all the expenses that are made within the organization.

    Jotting overall key activities

    y researching and planning the most appropriate route for a shipment (takingaccount of the perishable or hazardous nature of the goods, cost, transit

    time and security);

    y arranging appropriate packing (taking account of climate, terrain, weight,nature of goods and cost), delivery and warehousing of goods at their final

    destination;

    y negotiating contracts, transportation and handling costs;y obtaining, checking and preparing documentation to meet customs and

    insurance requirements, packing specifications, and compliance with

    overseas countries' regulations and fiscal regimes;

    y offering consolidation services by air, sea and road - ensuring cost-effective and secure solutions to small shippers with insufficient cargo to

    utilize their own dedicated units;

    y liaising with third parties to move goods (by road, rail, air or sea) inaccordance with customer requirements;

    y arranging insurance and assisting the client in the event of a claim;y offering tailored IT solutions and electronic data interchange (EDI)

    connections;

    y arranging payment of freight and other charges, or collection of paymenton behalf of the client;

    y utilizing e-commerce, internet technology and satellite systems to enablereal-time tracking and tracing of goods;

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    y arranging air transport for urgent and high-value freight and managing therisk door to door;

    y arranging charters for large volume, out-of-gauge or project movements byair and sea;

    y acting as broker in customs negotiations worldwide to guide the freightefficiently through complex procedures;

    Services offered to its client Overview

    The total service that are provide by the organization to its clients are

    described below,

    Arrangement for local transport

    Getting to local warehouse or customs bonded area

    Preparing for customs clearance

    Stuffing

    Leading to vessel

    Departure

    These are the some facilities that are offered by LCL to its clients in effective these

    above mentioned are just a layout not involved with deep sight. The company offer

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    lot of unique services which can be observed by going through this report. Below I

    have placed the diagrammatic depiction of the process involved in export and

    import term

    Export activities layout

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    Import activities layout

    Current Logistics Related Issues

    There are several factors that affect logistics. These issues need to be

    anticipated, prepared for and taken advantage of for a company to be successful in

    todays market. They are

    External:

    y Globalisationy Technologyy challenging nature of the work forcey Environmental concerns

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    Internal:

    y Customer service and qualityy Third party networksy Supply chain managementy Changes in management and organization style

    Listed below are some of the steps that could be followed to ease the above

    mentioned issues:

    Performance:

    y Better service for customersy Improved productivityy Assess just in time and quick response needs

    System structure:

    yBetter relationship with vendors, customers and third parties to moreeffectively manage the supply chain

    y Better relationship within and across the organization

    Technology integration:

    y Better information systems that connect functions and organizationsy Combine information and material handling systems for increased efficiency

    and effectiveness.

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    Third Party Logistics Markets in India

    With growing impact of globalization, there is an increasing pressure on

    companies to achieve extremely efficient supply chains, which is possible only

    through a professional management of the logistics operations. Since the 'third

    party logistics providers', the professional logistics service providers can offer such

    efficient logistics solutions, more and more companies are adopting 3PL services

    in their logistics operations, thus resulting in an impressive growth of 3PL markets.

    Prospects for growth in third party logistics (3 PL) market in India looks promising

    in view of the improving infrastructure such as highways, ports, bridges and

    increasing connectivity. Growth prospects are visible from the fact that total

    revenue generated by 3 PL players has surpassed US $1.5 bn in 2008 as against US

    $890 mn in 2005.

    Asias Next Major Logistics Hotspot India

    A Rising Star

    Since gaining its independence from Britain in 1947, India has grown up in

    the shadow of the Red Dragon. Its population and labor force rank second in the

    world to China, and it is fourth globally in terms of GDP purchasing power parity

    $3.7 trillion trailing only the United States, China, and Japan.

    But as Chinas aggressive economic policies and government control over

    infrastructure investment command the attention of global businesses looking for

    abundant cheap labor and sourcing opportunities, India is taking a different tact.

    The government has been quietly building a foundation for its own economic

    revolution with a laissez faire, wait-and-see approach to reform for better or

    worse.

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    Indias measured strategy reflects its historical and cultural transformation from a

    British colony to a republic one that eschewed violent upheaval for passive

    reform.

    The very colonialism that Mohandas Gandhi resisted so ardently in the 1940s has

    paradoxically given India a cultural edge as its global economy evolves. While

    Hindi is the countrys official tongue, English has become the language of

    commerce and trade.

    Many U.S. companies outsource telecommunications and business processes to

    India because of its well-educated, English-speaking labor pool. Industry expertsanticipate this trend will continue.

    The Place to Be

    To meet increasing demand from customers, transportation companies are

    also expanding in India. Memphis-based FedEx, for example, began operations in

    India in 1984 and 13 years later became the first express company to launch an all-

    cargo flight to India. In October 2005, FedEx Express unveiled new service

    expansions in India, connecting 4,348 cities and towns across the country to the

    world.

    As part of this effort, FedEx added five new weekly flights from Delhi westbound,

    bringing the total number of weekly flights to 16, and making it the first express

    carrier to have two gateways in India Mumbai and Delhi.

    India is the place to be, says Creeten. It is a fast-growing, market-driven

    economy. As India emerges as an economic superpower, the elements critical for

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    success on the global scene will continue to be speed to market, quality, cost, and

    efficiency.

    In turn, India offers logistics and transportation service providers ample

    opportunity to tap into an emerging marketplace. Key customer segments in India

    include pharmaceuticals, fashion, gems and jewelry, engineering goods, and

    precision tools most of which require special shipping provisions.

    The apparel industry, by example, is turning to Indias textile mills for better

    quality, higher-value fabric. To meet the distinct needs of Indian garment

    exporters, FedEx created its Solutions for the Fashion World offering.

    It also provides an International Priority option for valuable goods, which offers

    secure custodial control and time-definite, airport-to-door service from India to key

    destinations around the world. This type of service is key for apparel

    manufacturers and their trendy customers.

    Innovation vs. Growing Pains

    Global businesses ultimately are attracted to countries that take an

    innovative approach to developing the requisite transportation connects and

    technology infrastructure necessary to expedite cargo movement. India has a leg up

    on competing countries given its pedigree in the business process outsourcing

    sector and its English-proficient labor pool.

    For many outsourcers and investors, Indias potential as a pivotal link in the global

    supply chain far outweighs its current growing pains.


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