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Lecture 5 Com Models

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    Modeling For Representation

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    Modeling For Representation

    In addition to analysis as application of modeling ,

    modeling is used to represent through the abstraction

    process a larger complex scenario in business.

    Business when it comes to software development is

    viewed as a system for the purpose of understanding ,

    analysis and modeling .

    Modeling as a method or technique is used to represent

    several aspects of customer organization and thebusiness.

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    Modeling For Representation

    Following models are useful to meet the need of

    understanding and representation:

    Customer organization model

    Business organization model

    Business process model

    Business entity relation model Information flow model

    Data structure model

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    Customer organization model (COM)

    Customer organization model explains

    People structure

    Reporting communication protocols

    Spread of organization and span of control

    Manner in which business is organized

    Type of organization, whether product ,process or

    project

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    The organization model shows a physical picture of

    the architecture that conveys the major aspects of

    organization ,namely . Control ,communication and

    authority structure. The understanding of this aspect of

    customer business help in building MIS , where

    reporting structure is very important.

    Customer organization model (COM)

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    Customer organization model (COM)

    CEO Board

    VP

    Mfg

    VP Sales& Mkt

    VPFinance

    VP

    personnel

    GM

    unit -1

    GMunit -2 GM

    DomesticGM

    export

    GM Service& support

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    Business Organization Model (BOM) A Business Organization Model shows how the

    business is organized in terms of functions anddeliverables.

    BOM provides a business view in terms of1.Functions

    2.Functional Components

    3.Responsibility Structure

    This view in turn indicates the significance of thefunctions in the business and nature of the business.

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    Business Organization Model (BOM)

    The functional break-up also shows the degree of

    important a function has in the organization.

    In most cases , it points out which function is driving

    the business and where strategic management focus is

    essential.

    The developer has to understand these functions in the

    context of the problem requirements and the

    corresponding software solution .

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    Customer organization model (COM)

    CEO

    Marketing Finance Manufacturingpersonnel

    ConsumerResearch

    ProductDevelopment

    Sales &Distribution

    Advertising&

    Promotion

    Corporate Services Product R & D

    DemographicalResearch

    BehaviorAnalysis Pre SalesSupport Post SalesServices

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    Business Process Model (BPM)

    A Business Process Model shows how the core

    business process runs in the organization.

    Figure below shows the BPM ofCustomer Order

    Processing

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    Business Process Model (BPM)

    Market

    Distribution

    ManufacturingPlanning

    Sales dept

    FinishedGoods Store

    ShopManagement

    Finance

    Orderprocessed

    Orderprocessed

    For dely

    Plans ,Schedules

    Workorder

    DispatchTo

    customer

    InvoiceThe

    customer

    Customerplaces order

    Distributor sends order

    Work order to shop

    deliveries

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    Business Entity Relation Model (BEM)

    A business entity relation model shows the position

    and relation of entities or objects that are required to

    execute a business process.

    Example

    The entities or objects in the process of converting

    customer order to work order are

    Customer

    Distributor

    Sales Dept

    Manufacturing

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    Business Entity Relation Model (BEM)

    Customer order

    Sales order

    Work order

    Each of these entities has a name and attributes that

    distinguished them from one another . To illustrate we

    give the detail of the customer and work order .

    Customer

    Attributes

    ID

    Class

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    Business Entity Relation Model

    (BEM)

    Credit Rating

    Location

    Address

    Name

    Work order

    Attributes

    WO No Qty

    Specification

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    Business Entity Relation Model

    (BEM)

    Process Sheet

    Date Mfg

    Date of delivery

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    Business Entity Relation Model

    (BEM)

    Customer Order

    Customer

    ReceiptAcknowledgment

    Distributor

    Work Order

    Manufacturing

    Sales Order

    Sales Dept

    Document

    EntitySends to

    OrdersManufacturing

    Places order on

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    Information Flow Model (IMF)

    Information Flow model is used to understand thesources and destination of information flow, which isrequired to execute the business process.

    In IFM , information or data generators and processorsare brought together to explain the flow.

    The medium of this could be a document, e-mail orvoice mail.

    The contents of the flow could be text , images or

    diagrams.

    The purpose of the flow is to take the process further toits logical conclusion.

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    Information Flow Model (IMF)

    For example, a customer order is to be processed for

    delivery or rejected , and necessary data or information

    input has to be provided progressively in the process.

    IFM is generally a high level model showing main

    flows , internal flows of information from sources such

    as a product catalogue, manufacturing schedule.

    Customer profile and accounting information are not

    shown. These are presumed to be present.

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    Information Flow Model (IMF)

    Customer Distributors

    Finished

    Goods

    Store

    Finance

    Sales Dept

    Manufacturing

    through

    WO

    Manufacturing

    plan

    Sends (3)Contacts

    Contacts

    Queries

    Queries

    Acknowledges

    Sales Order

    (4)

    Prepares Sales order (5)

    Makes

    Delivery

    Note(6)Dispatch

    Advice

    (7)

    Prepares Invoiceand Distributes (8)

    Places Order (1)

    Acknowledge the

    Receipt(2)

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    Data Structure Model (DSM)

    Data Structure model is important because the datacomplexity decides the architecture, design, testing ,validation and so on.

    Let us take a product as an entity whose data structure is to be

    understood.ProductA :Name, Model, Price

    Product B:Name, Model, specifications by price

    specifications, Class of customer, Eligibility

    Product

    C: Name, Model-1, Model-II, Model-III,

    Price by

    Model, Packing Instructions, Domestic/Exports

    Model I-CKD, Model II-SDK, Model III-

    Assembly at site, Set of Spares and accessories

    for Model II and Model III.

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    Data Structure Model (DSM)

    The data structure you have realize is highly complexin product C as compared to Product A.

    Engineering Bill of Material (BOM) of a product is a

    complex structure. Products need definition on number of aspects.

    Example : Product

    Identification : ID/ Code, Name , Model (s); Versions

    The business process due to the nature of complexity incase of product A will be very simple, but in a case ofProduct C it will be very complex due to the varietiesof product, conditions and constraints.

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    Data Structure Model (DSM)

    Model

    AssemblyAssembly

    Sub Contracted

    PartPartPart

    PurchasedMfg

    SystemSystemSystem

    Process Sheet Test SpecificationItem list & usageSpecification


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