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Kelas Eksekutif 33 A, JakartaHenry Yuliando

Eks 33 A, Jkt, Sept2013-Jan2014

Course Description and Objectives• The intent of this course is to provide

management and analytical concepts for the management of operations and the decision-making process within the scope of the business process flow

• This course acquaint the students with the decision making in performance measurement of operations function in both manufacturing and services operations.

• The objective is to derive design and control process structure and improvement of any business process with fit analytical tools.

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Course Requirements Assignment : Apply for individual and group. Individually, each student is required to write a big

paper, 10-15 page, 1,5 space, content : (background, problem identification, hypothesis, method and analysis, results, conclusion, and references), andsubmitted by two weeks after the final examination day.

Group is formed and assigned to do a presentation of selected topics with a further discussion source from relevant journals and references.

Attendance and Participation. The full attendance is necessary in accordance to the rule of Master of Management UGM. It is important to read and study material prior to class sessions.

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References• Main : Heizer Jay and Render Barry,

2009, Operations Management, Ninth edition, Pearson Hall International, Inc

 • Complement : Anupindi, et.al, 2006,

Managing Business Process Flows: Principles of Operations Management, Second edition, Pearson Prentice Hall, Inc.

 • Selected cases/journals.

Timetable

Session Date/2013 Topic Activity Source*

1 Monday,Sept 16th

Syllaby overview Operations Strategy in Global

Environment

Discussion teaching

Ch. 1

2 Tuesday,Sept 17th

Project Management

Discussion teaching

Assignment

Ch. 3

3 Monday,Oct 20th

Process Design Product Design

Discussion teaching

• Ch. 5• Ch .7

4 Tuesday,Oct 21st

Location Strategy Layout Strategy

Discussion teaching

Assignment

Ch. 8 Ch. 9

5 Monday,Oct 28th

Managing Quality Discussion

teaching Ch. 6 Supplement

6 Tuesday,Oct 29th

Managing Supply Chain Managing Inventory

Discussion teaching

Ch. 11 Ch. 12

Thusrday, Nov 7th Mid-term Examination

Timetable

Session Date/ 2013 Topic Activity Source*

7Monday,Nov 18th

Group 1 Presentation Forecasting/Aggregate

Planning Discussion

Ch. 4 Ch. 13

8Tuesday,Nov 19th

Group 2 Presentation Human Resource / Work

Measurement Discussion Ch. 10

9Monday,Dec 2nd

Group 3 Presentation JIT, Lean Operations, and TPS

Discussion Ch. 16 +

supplement

10Tuesday,Dec 3rd

Group 4 Presentation Maintenance / Reliability

Discussion Ch. 17

11Monday,Dec 16th

Group 5 Presentation Queuing Theory

Discussion Part D +

supplement

12Tuesday,Dec 17th

Group 6 Presentation Overview

Discussion Supplement

Thursday,Jan 9th, 2014

Final Examination

Outline