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CPP REVIEW, TODAYS LOSSPREVENTION
JACK TERNAN, CPP
Zone Loss Prevention ManagerTuesday Morning Inc.
ASIS CPP Review 8/14/01
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HISTORICAL OVERVIEW
First codification of law1800 BCHammurabis Code
Modern Police RootsSir Robert Peelin 1829COP, Crime Prevention first started
1980, Association of Chief of Police, made crimeprevention as a standard police function.
CPOCrime Prevention Officera publicservant with police powers.
LPOLoss Prevention Officerprivate sectorderiving authority from an employer.
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LP FOUNDATION TOOLS
Five tools that form the foundation of a
Loss Prevention program.
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1STLP TOOL
RISK ANALYSISEstimating expected
loss from a specific threathas 3 steps:
1. Loss Prevention Survey
2. Identifying vulnerabilities
3. Determining probability / frequency /costs
Process leads to the Loss Prevent Profile.
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LOSS EVENT PROFILE
LOSS EVENT PROFILE:
1. Type of Risk
2. Probability of Event
3. Criticality of Event
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2ND LP TOOL
PLANNINGResults in a design forreaching objectivesmust fulfill
organizational goalsRespond to:
1. What is cost?
2. Is it practical?3. Is it cost effective?
4. Will Management support strategy.
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3RD LP TOOL
EVAULATIONA critical tool once
program is implemented. Ways to do this:
1. Pre test / Post test design
2. Experimental / Control Group Design
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4THLP TOOL
RESEARCHFour basic steps:
1. Statement of the problem
2. Hypothesis
3. Testing
4. Conclusion
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5THLP TOOL
STANDARDSPromotes uniformity;
E.G., UL, NFPA, OSHA
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CRIME ANALYSIS AND LP
Crime analysis, a systematic approach to studyingcrime problems, collects, categorizes and
disseminates accurate, timely and usefulinformation to line personnel.
Four specific steps of crime analysis:
1. Data collection
2. Analysis3. Dissemination
4. Feedback
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LP MANAGER
Lets say something about the LP Managers
role.
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ROLE OF LP MANAGER
Reflects needs/objectives of upper
management and needs to :
1. Establish Priorities
2. Develop Written Polices
3. Form integrated management teams
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KEY QUESTIONS
Does LP Manager have:
1. Upper Management Support
2. Adequate Budget
3. Appropriate Level of Authority
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CRIME PREVENTION
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FOUR DS OF CRIME
PREVENTION
DETER - criminal attacks
DETECTattacks that occur
DELAYattack to allow time for response
DENYaccess to selected targets
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ENVIRONMENTAL DESIGN
Environmental design, or physical planning,
is an approach to crime prevention in
residential and commercial areas bycoordinating efforts of architects, loss
prevention practitioners, and police.
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CPTED
Crime prevention through environmental
design (CPTED) advocates that the proper
design and effective use of the buildingenvironment leads to a reduction in crime
and the fear of crime.
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CPTED 3 BASIC STRATEGIES
Natural access control
Natural surveillance
Barriers (Territoriality)
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DEFENSIBLE SPACE
Written by Oscar Newman
Strategies from a New York housing
project. Essence of the concept is that better
residential security can be brought about
through environmental and architecturaldesign coordinated with crime preventionmethods.
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ENVIRONMENTAL SECURITY
(E/S)
Is an urban planning and design process
which integrates crime prevention with
neighborhood design and urbandevelopment.
The basic premise of (E/S)design and
redesign of urban environments so thatcrime opportunities are reduced. It has no
effect on white collar crime.
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REDUCTION OF CRIME
THROUGH (E/S)
Increased perpetration timemore difficult
to commit crime
Increased detection timeenhanced by
lighting, landscaping, etc.
Decreased reporting timemore
observation by many people
Decreased police response time
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Defensible Space Concept
Territorialityattitude of maintaining perceived
boundaries. Outsider quietly recognized, observed.
Natural Surveillanceability of inhabitants tocasually an continually observe public areas.
Image and Milieuinvolve the ability of design to
counteract the perception that the area is isolated
and vulnerable to crime
Safe Areahigh degree of observation by police
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RISK MANAGEMENT
Next will will discuss the subject of risk.
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CATEGORIES OF RISK
Personal
Property
Liability
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RISK ANALYSIS
First tool is assessing risk.
PMLassesses vulnerability and responses
to risk
1. Possible maximum lossif target is
totally destroyed or lost.
2. Probable maximum lossis amount of
loss a target is mostly likely to sustain
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ALE
Annualized Loss Expectancy (ALE)this
formula is used specifically when doing a
quantitative risk analysissuch asterminating if another generator should be
added to the plan used when computing a
return on investment (ROI)
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Crime Risk Management
Risk Avoidance
Risk Transfer ( Buying Insurance)
Risk Abatement (Reduction)
Risk Spreading
Risk Acceptance (Wish for the best)
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INSURANCE RATES
Insurance rates are dependent on two
variables:
1. Frequency of claims
2. Cost of each claim
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BONDS
BONDLegal instrument where one party agreesto indemnify another party if oblige incurs a lossfrom the person bonded.
Type of Bonds:
1. Fidelity Bondif bonded employee afterinvestigation to limit risk, violates the trust, the
insurance indemnifies the employer.2. Surety BondFailure to perform as agreed(Contract Bond)
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INTERNAL THREATS
Next we will discuss internal threats and
losses.
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PREVENTION FROM
INTERNAL THREATS
Internal theft is the greatest on going threat tobusiness.
It is difficult to obtain accurate statistics as toshrinkage attributable to employee theft.
Internal losses occur by several methods:
1. Pilferagestealing in small quantities over a
long period.2. Embezzlementtaking money/propertyentrusted to their care.
3. Shrinkageloss of inventory through any
means.
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WHY EMPLOYEES STEAL
Personal Problems
Environmental Influences
Rationalization
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THEFT TRIANGLE
Motivation ( Desire or Need)
Rationalization
Opportunity
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DANGER SIGNS
Counter productive behavior
Conspicuous Consumer
Financial Irresponsibility
Financially squeezed employee
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Management Countermeasures
Internal Controls / Separation of responsibility
Auditing (Inspect what you expect)
Management Support
Policy and Procedural Controls
Hotline
Thorough Investigation Confrontation with employee suspect
Prosecution
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PHYSICAL
COUNTERMEASURES
Access control
ID systems
Lock / Key Controls
Alarms
CCTV Safes / Vaults
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SAFETY
Lets review some LP safety issues.
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SAFETY AND LP
Unsafe acts cause 85% of all accidents,
unsafe conditions cause the remaining 15%.
Incidentis anything from serious injury to
a breakdown in quality control
Accidentis an undesired event resulting in
physical harm to a person or damage toproperty.
ACCEPTABLE WAYS TO
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ACCEPTABLE WAYS TO
REMEDY ACCIDENTS
Constant inspections
Job safety analysis
Early discovery of unsafe conditions
Identification of hazards
Investigation of all accidents and nearmisses as soon as possible
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HAZMAT
Hazardous Material Program:
1. Identify hazards that are present
2. Know how to respond to an incident
3. Set up necessary safeguards
4. Employee training5. MSDS (Right to Know Program) in place
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PLANNING AND BUDGETS
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PLANNING
Planningdesigned to fulfill organizational
goals / objectives. Can be:
Simple
Complex
Short term
Long term
B d
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Budgets
Top/down
Bottom/ up
What is a budgeta plan stated in financialterms.
Types of budgets:
Line itemeach item expressed by line
Programexpenses are appropriated for specificactivities / program or project.
Capital Budgetinfrequently purchased / highdollar items
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A BUDGET REQUIRES ..
A manager to operate the plan in three
dimensions:
1. The operation /project must unfold as
planned.
2. The operation / project must take place
when planned.
3. It will not exceed the planned costs.
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BUDGET COSTS
Budget costs are classified under one three
categories:
1. Salary expenses2. Sundry expensesall nonsalary expenses
3. Capital Expenseswhich are physical
improvements, physical additions or majorexpenditures for hardware, generally considered
one time expenses.
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Thank You
I hope you found this LP review helpful.
I wish you all the best when you are taking
your exam.