IT Project Delivery &Employment Solutions

www.lucid-support.com

01908 690000

Providing a solution to your problems

Temporary, Project, Interim, Backfill Staff

Lucid supports its Clients by providing: Consultancy, Management, Design, Development, Administration,

Installation and Support based Specialists across the whole spectrum of technologies and skills including:

(but not limited to) mainframe, midrange, software development, database, network, security, server, desktop, helpdesk and bespoke environments.

Lucid has an in-house IT System which has been developed over the years to provide a very fast and accurate

search of available and relevant candidates to suit your needs.

Lucid’s team of experienced account/service delivery managers are highly skilled, technically trained

and know exactly what they are looking for, saving you the time and effort required to read un-relevant

and unsuitable candidate CV’s.

What you can expect:

Full Accountability & Available 24/7/365 -

Each and every client is assigned a full

account management team which consists of:

Account Director,

Senior Service Delivery Manager (Main POC),

Account Manager,

Resource Manager and

Back office Administrator;

Which means you will always be looked

after no matter who is on holiday, in a

meeting or generally un-available.

Mobile Numbers are supplied as standard.

Experience and Knowledge -

Lucid’s Senior management team has

over 50 years combined experience of IT

Recruitment & Project Delivery Solutions

covering a large portfolio of solutions

and projects.

Professional, Courteous, Friendly with High Integrity -

Lucid operates a Karma Neutral Policy,

which means you will be told the truth.

This can sometimes be painful but we

find honesty is always the best policy.

Access to the Perfect Candidates -

Internal Database of over 150,000 IT based

Consultants and Engineers with internal

systems designed to access relevant

candidates quickly and efficiently. Access to

2.5 million on-line Candidates plus National

and Local Advertising campaigns. We have

consultants in EVERY City and Town in the UK.

Precision -

Lucid will supply two “relevant” Candidate CV’s

within 24 hours of receiving the requirement

or, if preferred, a market-place cost evaluation

report. We will NOT inundate you with CV’s,

We do not, under any circumstances send out

blanket or unsolicited CV’s. All candidates

submitted, will have been fully vetted, given the

full job description, telephone interviewed by a

minimum of two Lucid staff members and

reference checked. For certain roles technical

tests are also possible.

Top Class Communication -

Whether it be taking the details of a technical

specification, representing your company to

a customer, delivering a training course or

presenting to a board of Directors our

Account Management team are experienced

and proactive communicators, they have the

ability to communicate at all levels and are

excellent listeners.

Testimonials

Testimonials

“““Thank you and your team for the rapid turnaround

finding a resolution for this problem. I continue to be

impressed with your service and level of commitment.”

Change, Configuration & Release Manager - National IT Vendor

“From my very first telephone conversation with

the guys at Lucid I could tell that we would end up

doing business with them. All staff are professional,

attentive and very polite. Even though my requirement

was not in their specialist field they treated it no differ-

ently and found me the right candidates within 24

hours. I have used them many times over the last few

years, and will continue to do so, as they have

proved they are a top class employment business."

Director - National Construction

“Just a quick note to thank you for your making our

recruitment process as smooth as possible; I realise

that on more than one occasion notice was very

short and your urgent attention to our request was

appreciated, candidate selection was spot on, giving

me extra time to deal with the project, Thankyou. ”

Project Delivery Manager - Large LocalGovernment/Council

“I must say, that having dealt with various agencies, I

find Lucid to be way ahead of the others.”

IT Director – Aston Martin

“For several years we have found the people at Lucid

to be extremely helpful and consistently responsive to

our changing needs”

IT Director – CAT Plc

“The team find Lucid are very proactive in building,

vetting and meeting prospective candidates and

very reactive should any minor issues arise during

placement. Lucid suffered more teething problems

than any other supplier during the restructuring of

the back-office but displayed excellent professionalism

in ensuring contractor expectations were managed

appropriately and impact was minimised. We also

recognise the exceptionally high service levels shown

to their contractors, the team and subsequently the

end-customer.”

Programme Manager - Master Vendor for Johnson & Johnson Pharmaceuticals

“Which ever department I deal with within Lucid,

be it resourcing, accounts, or the management

team, the service is always the same; prompt,

professional and - importantly - friendly.”

Service Delivery Manager – Capita

“I am writing to tell you what a great job Lucid has

done for me with a recent requirement for a contract

systems engineer. The effort & communication was

simply outstanding.”

IT Director - Large Microsoft Reseller

Providing a solution to your problems

Infrastructure Networks Data Management

Skills Matrix

Consultancy / Project ManagementDesign & Development Analysis / Administration Installation & Support (1st, 2nd, 3rd Line)

CatalystNexusRouting ASAPIXVPNWireless

HP Procurve Juniper PolycomDell Force 10BrocadeExtremeAvaya

CISCO

Other

Microsoft Server OS (NT, 2003-2010)Active DirectoryExchangeDesktop (NT, XP, Vista, Win 7)Remote Desktop Services (TS)ClusteringNetwork Load Balancing SMS / SCCM / MOM / SCOMSharepointSQL

HPDELLIBMCISCO UCS

HPDELLIBMAPPLE

Cisco UCSHP Blade MatrixvBlockFlexPod

Symantec Endpoint ProtectionAltris Checkpoint McAfee

MimecastMessagelabsUPS/APCRacking Kits/CabinetsNetwork CablingLotus Notes / Domino

Microsoft

Blades

Servers

Unified Computing

Security/Malware

Other

FAS SeriesV SeriesMetroclusterClustermodeSnap ManagerOn Command

EVA3PARP2000 / 4000MSAMSLVirtual Connect

VNXeVNXVMAXeRecover PointReplication Mgr

N-Series V7000XIV

EquallogicCompellent

Cisco MDSBrocade

Net App

HP

EMC

IBM

Dell

Fibre Switches

Skills Matrix

End User Computing Virtualisation Other

Skills Matrix

Access Gateway Branch RepeaterCommand CenterEdgesight Monitoring Easy CallMerchandising ServerNetScaler PW ManagerProfile Management Provisioning ServerSecure GatewaySmart Auditor Web InterfaceWorkflow Studio XenClientXenDesktopXenApp 4/5/6Xen Server

Remote DesktopApp-VHyper-V & VMMRemote AppSCCM

View (VDI)Thin AppvSphere

WyseHPIGEL

AppSense EM/AM/PMThin Print

Citrix

Microsoft

VMWare

Thin Client

Other

VMware

Microsoft

vSphere ESXivCenterSRMvCD / vCOvCO Ops SuitevShieldConfig ManagerCapacity PlannervFabric

Hyper-VSystem Centre VMM

Other

Software Development

Database

Cisco Call ManagerUnityVOIPOCS

Mainframe (CICS/Cobol)AS400Unix (all flavours)Linux Web Development CRM ERP (SAP/ORACLE/MS/QAD/SAGE)SOX Complience

CC++C#Visual BasicActiveXADAPascalASP.NETCognosBizTalkMobile Phone PlatformsDelphiPerlJava

Oracle 5 - 11gOracle Financials 11iDB2SQL ServerMS Access MYSQLIngress

For more information about how we can

help you or for a no obligation quote please contact us:

Lucid Support Services Ltd

Witan Court, 305-311 Upper Fourth Street,

Central Milton Keynes, MK9 1EH

Tel: 01908 690000 / Fax: 01908 690001

www.lucid-support.com