OCUNENT RESUME
/14"ED 205 532 1 10 492 :
AUTHOR Beach, David P.min? Preliminary Development/of an. Affective Work
Competencies Testing Program.PUB DATE Mar .81NOTE 1 150.: Paper presented at the Annual Meeting. of the
Eastern Educational Researdh Association (4th,Philadelphia, PA, March 19811.
!MRS P1RICE MF01/PC01 PlusrPostage.DESCRIPTORS Administrator Attitudes: Attitude Measures:
\Disadvantaged Youth: Education Work Relationship:Employee Attitudels: Measurement Techniques: **PilotProiects: *Program DevelOpment: Rating Scales:Student Attitudes: Teacher Attitudes: *TestingPrograms: *Values: *Vocational Education; *WorkAttitudes
TUENTIFIrPS *Affective Work Competencies Inventory
ABSTRACTThe lack of 'communication between educators and
employers concerning the characteristics of -a successful worker is.explored. The need for a stronger emphasis on positive affective work
clcompetencies (wdrk values, habits, anattitudes) is demonstrated.The failure of many educators to help their students develop properwork habits and attitudes is discussed and the general unavailabilityof appropriate materialS and training procedures is considered arfactor in ibis regard. summary of preliminary investiqatidtsconducted to identify, define,. and measure various affective workcompetencies (AWC,s1, is given: The development of 'pilot affectivelearning modules and:testing procedures is described, and the resultsare explained.'Recommendations to improve the utilization of AWC'sare ontlired. (Author/ALI
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4111. OPPARTMIINT OP MOUCKTIONNATIONAL. INETITUTO ON EDUCATION
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PRELIMINARY DEVELOPMENT OF ANAFFECTIVE WORK COMPETENCIESTESTING PROGRAM
by
DAVID P. BEACHSChool of Technology
Bowling Green State University
EASTERN EDUCATIONAL RESEARCH ASSOCIATIONFOURTH ANNUAL CONFERENCE
Philadelphia, Pennsylvania
MARCH 1981
"PERMISSION TO REPRODUCE THISMATERIAL HAS BEEN GRANTED BY
D, P. 314.44,
TO THtEDUCATIONAL RESOURCESINFORMATION CENTER (ERIC)."
0
Introduction
The'ie exists between educatks and employers In. American business and industry
a lack of communication - a "knowledge\glip" concerning the kind of' successful worker
desired by employers and the type of worker to be trained by educators to fillemployee positions.
his articielor the American Vocational Journal, Johnson stakted:
BusInessmen ftnd that students w o have just finishedtheir schooling and are starting on th r first jobs have noIdea what is expected of them by the! employers.. They arestartled to learn that they are expected on timeand come to work every day. Often, when they meet thetitst frustration, or when they are expected to put outa hard day's work, they quit rather than see it through(301)nson, 1971, p. 60).
Similarly, for a recent article 'reporting the dialogue .between a- shop teacher and
industrial employer, the employer's response regarding employee attitudes was: "If
you don't know how to read a blueprint, we can teach.you,that,...but how are we going. .
to teach self-discipline, initiatilie and a willingness to work ?" (Ellerback, 1977, p. 31).
Affective Work Competencies (work values, habits and attitudes),' have beCome-
primary considerations I on workers at all stages of theiployrrient: entering the job..3
market, sustaining employment, and gaining job promotions. In fact, recent research .
fa
reveals that, of the persons losing their jobs or failing to be promoted, nearly,8796 had
improper work habits and attitudes rather .than -insufficient job skills or knowledge
(Beach,. 197.9).
There 13 also another majorI consideration far promoting positive work values,
habits and attitudes. With alvdicing technology, the occupational structure of ,our
"society.is changing film that of prqticing goods to that Of providing service& 'As a,
result, Machines are completing many of the psychomotor activities once perforthed
by the worker, and an increasing number of workers are providing services fpr other
people or machines. With this occupational shift, many people are finding an earlief
obsolescence of specific job skills or knowledge and a' work environment *here proper
work values,'habits and attitudes have become much more important for job success
(Wilson, 1973).
And yet, given this changing nature of the work environment, many educators
still concentrate, the majority of 'their efforts to assist students in learning' perfoOrn-7
ance skills and cognitive information. They consider the acquisition of desirable work
values, habitt, ,and attitudes an: incidental factor in the instructional program
(Kazanas, 1978). This may be due to the fact that appropriate instructional materials
and training procedures to help their students develop proper work habits and attitudes
haVe been relatively unavailable.
Acknowledging he need for a stronger emphasis on,desirIble work competencies
,for students, and as prerequisite for the preParation of instrUctibnal materials anci,
teaching resources, several preliminary investigations have been conducted. These
studies attempted to identify, define, and quantify various affective work competeric-.
ies (Kazanas and geach, 1978). Pilot affective,learning modules' and testing proced-
ures have also be n developed (Beach,.4i980). The results cf these 'studies were
positive oand de rly show that much more related r search, investigations and
development should be encouraged.
Pert ent Previa as esearch
In order for educators t preparet instructional ,rnateriats,and lesson plans-
regarding aittictive- work c),r potencies, they most *Mit *cow which worker's
characteristics are necessary ctesirable. To meet this need, Phase I of a:projectt .
%funded by the Research Cobellnating Unit within the Missouri State Department of
Elementary and Secondary Education was designed to Obtain information about thee
-.behavior and characteristicsiof workirigOndividuals
Identifying the Affective Characteristics.t.
. An ingial goal of the previous project was to_ identify the work' habits, work
4 '41493,uest and wark attitUd that are. considered desirable and important by employers
edAtors. Compu r services were utilized to search thousands 01 relevVant*
articles, books, and research reports dealing with this subject A thorough analysis, of"n*,
.
the reSultinglitformatiok revealed that 63 specific affective work competencies were
describeckbilemployers and, educator Table I is a sumMary portion of the desirable)4
;)affective work 'c.hatactetistics as compiled inI
this research. (Kazanas, 1979). .' , ''.1...
After the affeCtive,work competencies (AWC's),Iisted by industry were Identified--, ,
(Table I), they ,wete clustered according to .their common elements. Research-teamv
members used definittns and interpretations to categorize each characteristic. This
classification resulted in the 15 clusters listed in Table II:.. -, .._ . - . -
^
TABLE I ,.
AFFECTIVE WORK COMPETENCILISTED BY INDUSTRY AND EDU(
(AWC)TORS*
I. Punctual2. Cooperative3 Capable4, Follows directions5. Responsible ,
6. Emotionally stable7. Initiative8.. Honest .
9. Dependable10. Helpful11. LoYal
'12. Adaptable13. Efficient .
14. Ambitious' '
15. Quaslity of work16. Dedicated17. Reliable
.18. Accurate19. Persevering20:: Judgement21. Concentrating
'022. Careful23. Cheerful24. Enthusiastic25. Independent .
26. Quality of work27. Intelligent28. Personal appearance'20. Alert30. Devoted31. Recognition 'I32. Leadership Potential .
33. Courteous34. Pleasant
'tz 35. Responsive-,36. Personality37. Endurance38. Tolerance .
39. Shyness ,
;..,
40. Tender-miVednes41. Overall job perforthance42. Healthy
, 41. Creative,",; - '44..Considerete
45. Speedy46. Influence47. Orderly,
'''. 48. Patient'49. Pablo 4.
50: Inteiested ,
51. Curious., 52. Forceful .
53. Active54. Aware.55. Resourceful56. AppreciatiVe57. 'Perceptive . .
58. Achievement .
15%.,Cernp.ensation 1,
60. Sicu ity -1.
6I. var tk,62. W Ic fig condtlons
, 63..1:re vdly i. .
ft '
hrolt gf 31 were listed by both Industry aria ducators,(comMion).1 w e isted onlY by, industry 4iisi
63 were yf steel, only, by eafcators. -Pi
? : '. : t ' , t. ,i vr-__ I ,o, ,*
. /4' TABLE U ,. -1 ,' N.-....,'
'',CU/ STER ED.. AFFEGTIV.E WORK' COMPETENCItS1/4A. 6 e
aI. 'Ambitious2. Cooperative/Helpful3. Adaptable /Resourceful4. Considerate/Courteous -
5. Independent/Initiating6. Accurate/Qualify of Work7. Careful/AlertZPerceptive8. Pleasant/Friendly/Cheerful9. Responsive/Follows Directioni
10. Emotionally Stable/Judgemental/Poised11. Persevering/Pat ent/Enduring/T'olerant12. Neat/Orderly/Personal Appearance/Manner.13. Dependable/Punctual/Rellable/ResponbleNs14. Efficient/Quality of Work/Achieving/Speedy15. Dedicated /Devoted /Honest /Loyal /Conscientious
N
Con uct àjd-tionoi the WC1
In 197$, nine.thousand AWCI's were printed and administered to students,
teachers, supervisors, and workers throughout Missouri. Analysis of the resulting data
yielded statistical reliability coefficients exceeding 0.9,. In addition, items on the
AWCI and their referent competency clusters were evaluated for content validity by a
panel of employers, educators, psychologists and psychometrlclaiis. However, before
major phases pf research using the' inventory could continue, more evaluation of 'the
trum en t itself was necessary.
In 1979, the Faculty. Research Council .(FRc) at Bowling Green State University
furidga an inve0g(tion regarding construct validation of the AWCL. For the first
phase of,the project, the AWCI and a crt,on measure were administered to
employees of selected businesses and industr ealn Northwest Ohio (Hauck, 1979).
Peers and viper visors also completed instruments regarding the employees' work
attitudes and behaviors.4
Two improvements resulted. The first changed the format from a 5-item Likert2Scale to `a. 7-item Likert Scale in an effort to improve the instrument's discrimination.
In addition, reading specialists evaluated and modified sentence portions to more
appropriately accommodate pre-baccalaureate workers and students.
7
tier tequatitial Validation pliaae regarding Atuci#fI ANC' re4 anti tefier
evaluation of rho' sludeni (in tcrttrti of work attitudes a)ul behaviors) waa iniegrail041
with the 1011141 pretiaeation of An AttactIvo coilipotcici4 prOgrAM tricatIlly
,
funded by the o.cational Division within the Ohio State Department of ttdocai
upitrviia6 IkatintIcale.
Although. thicipliio ijapartnlent of ti'doCatla's early ptof eretice WAS tO tids,AWel;'
I .t
profiles ineasuredt for 'workers In 42* different occupations, Midget limitations only.
allowed funding' for the' following eight dread: l)horticulture, 2) secretarial, 3) general .
merchandising, 4) food service, 5) machine trades, 6) animal care, 7) data processing,
fi
and 8) auto mechanics.
'Tor develop a profile for the affective characteristics of workers in each
occupation, it '4/as necessary to have supervisors identity their "better" employees. To
facilitate this selection and data collection procedure, a "supervisory ranking form"
was prepared (Pohl, 1980). This Instrument was then utilized by research' assistants as
' o
they administered "revised"1 AWCI's to hundreds of 'workers in\busInesses and
industries throughout Northwest Ohio.
4
s's4
To accommodate' anticipate& reading levels of 'pre7baccalaureate workers (or
stuAnts) and to , provide greater item descrimination, earlier AWCI researchsuggestions were incorpordtdd in a revision of the Affective Work Competencies
Inventory.
r .*
ant Vc
Ali prtg
ca Uy okoloi
4,
thha pilot Otos program, the ortenel AWCI was tooOliti tor
I 44,1ilition, to in4,...reasid the faii40 of tiO4tiibie
responoa od ow+ rinit 11W 104(.0144 lava at Vie items4 the toterelt fus the)hoiViOrki WO* 414 0144)40(14
Thia now voraiott of the'AVAti WA4 then Atintiti*Ceril to nearly 200 vocational
it ndent4 who wea\ela oiled in the eight O'cctipational treat:1114J\Th ogratti included in the .
project. Data processing was Ivied to score the student re,p4S$e4i IkittiCiliAit$ were
theft skier! COMpilfer 'pri*sit:-Out (COolpetetiCy/EvAluation i'rothes) which
enabled them tireopare their Affective work coinpotencies with those of successful
worker* in the ooccupatipri e)r which they were{ preparing.
Feasibility ot aq,Affective V)(11'1( coni_pstencies Testing Proaani.
To help administrators all initructors make decisions about utilizing Alfective,+% -
Compitencies Testing, this pilOtTproject 'phase attemptt to gather empirical evidence
regarding the p-rogram's.benefits and significance. -
Descriptive infOrmation was 'gathered by having teac'kers, administrators and
supervisors who participated in the program complete a sev.en-item rating sheet
(Pecoraro, 1980). They circled numerals to represent their responses for each
information statement: a "1" represented strong disagreement and a "6" meant strong
agreement. The results are summarized in Table III.
'2Except- for the referent ("while I'm at work..." versus "while I'm working in the lab"),
the inventories administered, to employees were identical to the ones studentsreceived.
'0
4
'Matt 111TEIAChttit KAT11*10 311t1hT
INFORMATION1":14AT1 MgtsIT3
1. The computer profile feedback 1t.4ortna-'MO Wttit helpfyi for students to Identifytheir work habits and 4itlikIdOts that need'to be improved.
2. The inventory profiles could identifystudents who need help for acquiring properwork habits and attitudes.
3. The resultant computer profiles belped meidentify work habit*, values, and attitudesthat should be emphasized in class,,
.4. The computer printouts increased student'sawareness towards their area of occupationalchoice.
3. The students' profile Information may beused by them as a guidance or placement
4,01?' 1.
6. I would like to continue using the ACTPwith my classes.
7. I think the Aff ectlye Competencies TestingProgram should be provided (implemented) ona regular basis for vocational schools through-out the state.
41
ar"
RiP9N51:MKAN
4. Li
3.21
4.87
4.37
4.12
5.0
5.0
tto
uaAgit
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.4 ,14.; 4 r1,111e11,4 41..4.1l1k1.41 " "''
Mt 1001.1 " ,11:1," 1,41, ,1 rP,46,114.1 lit
1 .4.4 1111:11+. ',.""'"'"" ...... ...111.1%,...
OWN., 444 041410.1 "........ ."A111.
..I 110.14. 4111044 .1111.'444....1411..
.1.4041.4114 ,.; ,;441104 .14.11ml 116111
11.44.110 . "...,
4.
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F (J Ri!
-As revealed in Figure 1 above, relative affective characteristics for students in
the Auto mechanics cldss exceeded most of those measured for successful workers.
For school administrators, such information about how their classes and students
compare-with workers could be-desirable. j
mgmlMIWW+
',Vs+ *ON ,-a
1.4***41, Oa a.m., ,* 1 d
'4 . 3 444411*t
i 4.
. ... ....
....Ie. 144 .a. " " " " 4.4 . ...
awamfaM*.44 SOW. ON, iMmeem.
*Me *F. Oa, 0.440 444. 04 ... of.
1.04,01SMMM, ***Me *MOP .W.MOWW...4 .,**a *WI., Nei* 014 .. 4.0 re io 4 I. .....40
omm. imokimMeMOIMO
FitliKi J., 2
. itmatia,} f
-4A 4,+0 4- NM.
The results chatted in Figure 2 show that, for he majority of the clusters
measured, the student scored below a successful worker in his "Greer area
horticulture. One-third of his scores fall below the C1/153 average indicated by "G'.
The retult; of the AWC Inventory testing could be-tiffected,bi many vat-401es.
The date in the school year when the test is adminiSterectilat a factor, Therefore, the
test has been designed to be re-taken several times during the school year to measure
learning and impro ement in the fifteen cluster areas.
t fl4
SUMMARY AND RECOMMENDATIONS
, .... . /
Previous research has been coriductt to identify and ineure the work habits,,,.
attitudes, , and values that have become" important for occupational success. This
infOrmation was then .used -as part' of a. pilot instructional .system for economically. . . . .
disadvantaged youth. The results suggest that a program with individualized training,.-
-N, . - . ,
modules, AWC testing and comprehensive ,evaluation feedback would enhance partici-
pants' affective work 6ompeterieies. .
During another investigation, vocational students received computer printouts I
that. provided comprehensive feedback information about their inventory responses.
By contrasting their own attitude profile with that of a successful worker (in the
preferable occupation they had selected), the project's participants were able t
identify\ specific affective characteristics that needed improvement., They were also
able to judge whether or not the "match" with their selectedoccupation was realistic
To provide enhanced implementation Or generalizability, a self-scoring and
profiling procedures manual was also prepar d.. I
To further improve the Affective C petencies Testing Program, (ACTP) the
following recommendations are suggested:
1. Although a self-scoring and. profiling procedures manual has been prepared, t
has not been tested4to see whether or not it is practicable or effective (will it work?)
2. To provide increased opportunity for career guidance, the affective
characteristics° of successful workers in additional occupations should be measured
(e.g. cosmetology; carpentry, diyersifieit health, etc.)
12
3. After students have identified specific AWC's that need improvement,;
information/training modules should be available to help them become "aware" of
desirable habits and behaviors and how to improve them.
Results from these previous investigations support the need for additional
research efforts toward the preparation of, instructional materials and teaching
strategies that will help youth acquire desirable work values, habits, and attitudes.
1
13
REFERENCE BIBLIOGRAPHY
,,Beach, David P. -Preliminary Development of an Affective Work Competencies
Guidance/Instruction System. ERIC Clearinghouse. The Center for VocationalEducation. Ohio State University, 1980.
P
Beach, David P. Necessary Work Values, Habits, and Attitudes. ERIC Clearinghoule.The Center for Vocational Education. Ohio State University, 1979.
Ellerback, John. "Teacher and Employer: A Dialogue on Jobs in 'the 'Real World."Industrial. Education 66, April, 1977, p. 31.
Hauck, Allan J. "The Relationship Betveen_Affective Work Competencies InventoryScores and. Other Measurements of Work Values, Habits, and Attitudes ofWorkers in Northwest Ohio:" Unpublished Master's Thesis, Bowling Green StateUniversity, 1979.
Johnson, Beverly B. "Conversation with Business and Industry." American VocationalJournal 46, May, 1971, p: 60.
.
Kazanas, H. C. Affective Work Competencies, for Vocational Education. Ohio StateUniversity, 1978.
Kaianas; H. C., and B4ach, David P. Affective Work Competencies "for VocationalEducation: Summary Interim Report. University of Missouri-Columbia, 1978.
. _
Patey, Laura J. '"Modification of the Affective Work Competencies yf 'or Use withVocational Students." 'Unpublished Master's Thesis, Bowling "Green StateUniversity, 1980.
Pecoraro, Micheal E. "Determining the Feasibility and Worth of a Pilot AffectiveCompetencies Testing Program as Implemented in Toledo Vocational HighSchools." Unpublished-Master's Thesis, Bowling Green State University,1980.
Pohl, Bruce M. "Development and Validation of A Procedure for Identifying SuccessfulWorkers Selected Pre-Badcalaureate Occupations." Unpublished °Master's Thesis,Bowling Green State University, 1980.