| Date post: | 18-Jul-2015 |
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Celebrating God’s Celebrating God’s GiftsGifts
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Mission Statement:
“To assist diocesan offices, agencies and organizations with the implementation, maintenance and use of information technology: To empower people to perform their ministries more effectively and efficiently through the use of technology: To provide timely, innovative and dependable data extraction and manipulation services.”
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
• Systems Administration• Network Management• Security• Knowledge Management• Help Desk• Business Analysis/Systems Integration• Asset Management/Licensing Control• Business Continuance/Disaster Recovery/Records Retention• Application Development/Deployment/Training
Services We Provide to Cathedral Square:
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Service Deliverable Definition: To provide the Diocese with reliable computing systems through installation, support and maintenance of servers and workstations and responding to service outages and other problems.
Service Deliverable Tie-In to Mission: This service has an infrastructure tie-in. Without reliable computing services, there is no collaboration or sharing of data.
Service Deliverable Benefits: Reliable computing resources with limited downtime, infrastructure to match computing needs, administration and support of windows environments with auto-update services, application administration to support individual office missions.
Systems Administration
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Service Deliverable Definition: Is the planning, organizing, monitoring and control of connectivity and the transfer of data between internal and external users of computing resources within the diocesan structure.
Service Deliverable Tie-In to Mission: This service has an infrastructure tie-in to the mission. Without network management where would be no communication between individual machines.
Service Deliverable Benefits: Internet and Intranet connectivity, Capacity Planning, Usage Reporting, Threshold Management, Conflict resolution.
Network Management
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Service Deliverable Definition: is the protection of data against unauthorized access.
Service Deliverable Tie-In to Mission: Adequate controls are in place to ensure the privacy and (where required) confidentiality of data being housed at the diocese.
Service Deliverable Benefits: Peace of Mind.
Security
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Service Deliverable Definition: promotes a strategic, collaborative and integrative approach to the creation, capture, organization, access and use of diocesan intellectual property.
Service Deliverable Tie-In to Mission: Empowering users through the use of Technology.
Service Deliverable Benefits: Data extracts, data manipulation, reporting, mail merges, archiving.
Knowledge Management
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Service Deliverable Definition: The source for technical support on hardware and software based issues as well as the tracking, and prevention of future occurrences. Break fix support on a wide range of hardware is also provided.
Service Deliverable Tie-In to Mission: Allowing technology to be transparent to the end user and allowing them to focus on their diocesan missions.
Service Deliverable Benefits: Less application downtime, ability to train staff onsite on diocesan software, human beings answering the phone, 80% of problems resolved with the first call, many while still on the phone, personalized service.
Help Desk
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Service Deliverable Definition: Identifying ways that information technology can better serve an office and how to effectively share that information with other agencies, offices and organizations by leveraging existing data repositories or by integrating new repositories into the existing structure.
Service Deliverable Tie-In to Mission: By staying involved with the requirements of how offices are trying to leverage their own business capital we prevent everyone from having to reinvent the wheel each time new requirements come to light.
Service Deliverable Benefits: Unique and more reliable data sources, single point of contact, less frequent duplication of effort for data collection.
Business Analysis/Systems Integration
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Service Deliverable Definition: Provides a central location for hardware and software asset management and puts in place a single point of contact for software license compliance.
Service Deliverable Tie-In to Mission: Relieves individual offices of negotiating yearly renewals, add-ons, replacement contracts, and keeps the offices legal from a licensing standpoint.
Service Deliverable Benefits: Assures responsible hardware and software purchases • Provides alternative licensing models • Increases buying capacity and discount potential • Levels the support structure
Asset Management/Licensing Control
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Service Deliverable Definition: Attempt to reduce the risk of losing data vital to the ongoing operation of the diocese.
Service Deliverable Tie-In to Mission: Being able to recover intellectual property in the event of a disaster is paramount to business continuance.
Service Deliverable Benefits: Tied directly to deliverable title.
Business Continuance/Disaster Recovery/Records Retentions
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Service Deliverable Definition: Application development and project management provide for those times when a commercial application is unavailable or requires considerable customization.
Service Deliverable Tie-In to Mission: To provide the right tools to allow the office to be able to perform it’s mission within the Diocese.
Service Deliverable Benefits: intimate understanding of the needs of the diocese and the individual office. No alternate agendas. Diocesan needs outweigh those of the third party development staff.
Application Development/Project Management
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
• We used to do it to you.
• Then we would do it for you.
• After a while we would do it with you
• Now we teach you to do it yourself.
I.T. has evolved from a specialization, to a service, a partnership and finally to a shared ownership. Think of it as the four Do’s.
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Information Technology simply cannot exist in a vacuum. That’s why the Diocese has implemented a shared ownership model through the use of the I.T. Steering Committee.
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
• Security Recommendations• Networking Best Practices• Hardware/Software Purchasing Advice• Vendor Master Services List• ParishSOFT Synchronization (coming soon)• ParishSOFT Data Extract (coming soon)• Internet Linking• Intranet Access (Clergy Only)• Email Access (Clergy Only)
Services We Provide to Parishes:
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
• Census Indexing Standards • Technology Focus Groups• ParishSOFT Focus Groups
Areas to Approach:
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
* Enable
*Enrich
*Empower
The Three E’s of Technology:
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The Prudential Insurance Company of AmericaIFS-A117046 Ed. 0406 100897 0406
Office of Information Office of Information TechnologyTechnology
The Catholic Diocese of Columbus
Almighty and eternal God, who created us in Thy image and bade us to seek after all that is good, true and beautiful, especially in the divine person of Thy only-begotten Son, our Lord Jesus Christ, grant we beseech Thee that, through the intercession of Saint Isidore, bishop and doctor, during our journeys through the internet we will direct our hands and eyes only to that which is pleasing to Thee and treat with charity and patience all those souls whom we encounter.
Through Christ our Lord. Amen
St. Isidore was named the Patron of the Internet in 1999 by Pope John Paul II.
