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Chapter 1

Introduction to Management

Information Systems

J awadekar: Management Information Systems, 3/e

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MIS: Definition

A system which provides information support

to Decision making to control Business

Performance parameters.

A integrated IT enabled system for generating

information for supporting strategic,

operational, and tactical decisions to be takenby the users in the organization.

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Different View

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Foundation of MIS: Control Systemconcept

MIS design uses Control system concept.

MIS uses processed data, analyses it to

generate information.

Information is analyzed and measured against

predetermined business goals & performance

targets.

If significant deviation from the goal is seen,

system highlights it for management to takedecisive action.

MIS enables organization to control business

system to achieve business goals.

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CSC

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MIS: Goals & Objectives

MIS supports management to achieve business

goals, objectives and the targets by measuring

performance parameters and pointing to adverse

variances in critical result areas.

It proactively suggests areas of action by

providing triggers of Attention, Alert,& Action.

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Goals-Objectives-Targets

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Planning-Control

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MIS: Supports Management Process:Planning to Control

Planning:Supports to evolve strategies & action plans i.e.

Business plan

Organizing:Identifies needs of HR & other resources and

ensures its provision to implement the business plan.

Staffing:Identifies specific manpower needs in number &

skills and ensures its allocation as required on time line

of business plan.

Directing: Measures business plan performance

,evaluates on principles of exception and sets the

direction to achieve planned performance.

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MIS: Supports Management Process:Planning to Control (Contd)

Coordinating: Supports through information the

coordination of management efforts in different areas of

business plan execution.

Controlling: Supports decision making needs of

information in strategic areas of business performance.

Focuses on control of key result areas.

MIS supports business plan implementation

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Benefits of MIS

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Management Effectiveness

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Benefits of MIS

Improves organizations effectiveness

Ensures efficient & effective use of

resources

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Benefits of MIS

Ensures proactive management of

business by using principle of forward

control

Helps to implement PDCA(PlanDoCheck

Act) cycle

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Benefits of MIS

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Benefits of MIS

Builds management competence through

Information and Knowledge databases

to face the competition

Helps to build a learning organization

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End