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Chapter 1
Introduction to Management
Information Systems
J awadekar: Management Information Systems, 3/e
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MIS: Definition
A system which provides information support
to Decision making to control Business
Performance parameters.
A integrated IT enabled system for generating
information for supporting strategic,
operational, and tactical decisions to be takenby the users in the organization.
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Different View
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Foundation of MIS: Control Systemconcept
MIS design uses Control system concept.
MIS uses processed data, analyses it to
generate information.
Information is analyzed and measured against
predetermined business goals & performance
targets.
If significant deviation from the goal is seen,
system highlights it for management to takedecisive action.
MIS enables organization to control business
system to achieve business goals.
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CSC
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MIS: Goals & Objectives
MIS supports management to achieve business
goals, objectives and the targets by measuring
performance parameters and pointing to adverse
variances in critical result areas.
It proactively suggests areas of action by
providing triggers of Attention, Alert,& Action.
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Goals-Objectives-Targets
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Planning-Control
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MIS: Supports Management Process:Planning to Control
Planning:Supports to evolve strategies & action plans i.e.
Business plan
Organizing:Identifies needs of HR & other resources and
ensures its provision to implement the business plan.
Staffing:Identifies specific manpower needs in number &
skills and ensures its allocation as required on time line
of business plan.
Directing: Measures business plan performance
,evaluates on principles of exception and sets the
direction to achieve planned performance.
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MIS: Supports Management Process:Planning to Control (Contd)
Coordinating: Supports through information the
coordination of management efforts in different areas of
business plan execution.
Controlling: Supports decision making needs of
information in strategic areas of business performance.
Focuses on control of key result areas.
MIS supports business plan implementation
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Benefits of MIS
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Management Effectiveness
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Benefits of MIS
Improves organizations effectiveness
Ensures efficient & effective use of
resources
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Benefits of MIS
Ensures proactive management of
business by using principle of forward
control
Helps to implement PDCA(PlanDoCheck
Act) cycle
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Benefits of MIS
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Benefits of MIS
Builds management competence through
Information and Knowledge databases
to face the competition
Helps to build a learning organization
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End