Management Information System

It’s a computer based system that makesinformation available to the user’s. The usersusually comprise of an organisational entity

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MISfor

strategic &

policy

decision making

planning and

Management information for

tactical planning and

Decision making

Management information for

Operational planning, decision making

and Control

Transaction Processing, Inquiry response

PYRAMID STRUCTURE OF MIS BASED ON

ACTIVITIES

TOP MANAGEMENT

STAFF SPECIALISTS

FIRST LEVEL

MANAGERS

CLERICAL

STAFF

Unstructured/

non-programmed

decisions

Structured/

Programmed

Decisions

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MIS ensures that an appropriate data is collected from various sources, processed and sent further to all the needy destinations

It processes various transactions in the system and

initiates appropriate actions as required to keep

the system in a state of equilibrium

MIS provides Information Reporting System for

Normal and Exception Reporting for crisis

situations

MIS is flexible in its operations and responds to

a variety of information needs at all levels.

Impact of MIS

• Increases efficiency in the management functions:

• Tracking and monitoring of the functional targets becomes easy.

• Functional managers are continually informed about the progress, achievements, and shortfalls in activities and targets.

• Probable trends in various aspects of business helps in forecasting and long term prospective planning.

• MIS keep the system in a state of equilibrium.

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MIS COMPONENTS

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Backup dataRestart jobVirus scan

Hardware Software

People ProceduresData

MIS ORGANIZATION

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Business Operations

Tactical

Management

Strategic

Mgt.

TYPES OF MIS -Transaction Processing System :- regularly scheduledreports based on data extracted and summarized it tomiddle and operational level managers to identify andinform structured and semi-structured decision problems

• Decision Support System :- DSS are computer programapplications used by middle management to compileinformation from a wide range of sources to supportproblem solving and decision making.

• Executive Information System :- EIS is a reporting tool thatprovides quick access to summarized reports coming fromall company levels and departments such asaccounting, human resources and operations.

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• Marketing Information System are designed specifically for managing the marketing aspects of the business.

• Office Automation System (OAS) support communication and productivity in the enterprise by automating work flow and eliminating bottlenecks. OAS may be implemented at any and all levels of management.

• School management information systems (MIS) cover school administration,and often including teaching and learning materials.

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SYSTEM DEVELOPMENT PROCESS

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System analysis

System design

programmingTesting

Conversion

Production and maintenance

Organization

FUNCTIONAL PERSPECTIVES OF MIS

Financial MIS

Manufacturing

Marketing

Pricing

Transportation and Logistics

Human Resources

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ENTERPRISE APPLICATION

• Enterprise Resource Planing(ERP) systems provide an organization with integrated software modules and a unified database which enable efficient planning, managing, and controlling of all core business processes across multiple locations.

• Supply Chain Management (SCM) systems enable more efficient management of the supply chain by integrating the links in a supply chain. This may include suppliers, manufacturers, wholesalers, retailers and final customers

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• Customer Relationship Management -(CRM) systemshelp businesses manage relationships with potential andcurrent customers and business partners acrossmarketing, sales, and service

• Knowledge Management system (KMS) helpsorganizations facilitate thecollection, recording, organization, retrieval, anddissemination of knowledge. This may includedocuments, accounting records, and unrecordedprocedures, practices and skills

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Advantages

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• Companies are able to highlight their strengths and weaknesses due to the presence of revenue reports, employees' performance record etc.

• Giving an overall picture of the company and acting as a communication and planning tool.

• The availability of the customer data and feedback can help the company to align their business processes according to the needs of the customers.

• The consumer buying trends and behaviours can be predicted by the analysis of sales and revenue reports from each operating region of the company.

Disadvantages

• Unemployment

• Lack of job security

• Privacy

• Lack of flexibility to update itself

• Constant Monitoring Issues

• Takes into account only its quantitative factor not the qualitative

• Expensive

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