Mr. Boniface Makongo

"A Kenyan economy with globally efficient markets and enhanced consumer welfare for shared Prosperity"

Date: 04/19/23

The Competition Authority of Kenya (CAK) is a State Corporation established under section 7 of the Competition Act No. 12 0f 2010 (the Act); that came into force on 1st August 2011.

The Authority has a dual mandate of promoting and protecting effective competition in markets and preventing unfair and misleading market conduct to protect consumers.

The Authority is managed by a Board of 10 Members headed by a non-executive Chairman

Date: 04/19/23

Vision:"A Kenyan economy with globally efficient markets and enhanced consumer welfare for shared Prosperity"

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Part VI of the Competition Act provides for enforcement of consumer protection.

The Authority is empowered to investigate matters relating to:i) False and misleading representations & Unconscionable

conduct; iii) Supply of unsafe products, including failure by firms to

observe public notices issued in respect of unsafe products; and prescribed product information standards.

The Authority has developed Guidelines on:- False and misleading representations & unconscionable

conduct; Safety standards and information standards; Engaging with consumer organizations;

Date: 04/19/23Vision:"A Kenyan economy with globally efficient markets and enhanced consumer welfare for shared Prosperity"

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Apart from development of the Guidelines the other achievements are:-

Engagement framework with consumer protection bodies

The Authority in collaboration with registered consumer protection organizations and regulatory agencies marked the 1st World Consumer Rights Day in Kenya on 15th March, 2014

The Authority conducted an inquiry in bench marking the Kenya Artificial Insemination service delivery

The Establishment of a Call Centre are at an advanced stage

Date: 04/19/23Vision: "A Kenyan economy with globally efficient markets and enhanced consumer welfare for shared Prosperity"

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Cases handled:-

During the year (2013/2014) the Authority handled fifteen (15) consumer protection cases Four (4) cases had been brought forward from the previous yearEleven (11) cases were received during the year,Out of the 15 cases handled, 9 were finalized,One (1) case was forwarded to the ODPP for prosecution, andFive (5) cases were carried forward to the current financial year

Date: 04/19/23

Vision:"A Kenyan economy with globally efficient markets and enhanced consumer welfare for shared Prosperity"

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THANK YOU

Date: 04/19/23

Vision:"A Kenyan economy with globally efficient markets and enhanced consumer welfare for shared Prosperity"

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