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NASW Workshop: The Secret Life of Social Media

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What you think you know about social media is probably wrong. This session will discuss how these tools actually operate, often at odds with promoted functions. Based on data collected and analyzed by panelists and online science publications, we will discuss Digg, reddit, StumbleUpon, Slashdot, Facebook, Twitter, and other social media tools (with background materials for the uninitiated).
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NASW WORKSHOPS October 17, 2009 Session C3: 4:15 to 5:45 p.m. "The Secret Life of Social Media: New Rules for Science Writers" source: Slate
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Page 1: NASW Workshop: The Secret Life of Social Media

NASW WORKSHOPSOctober 17, 2009 Session C3:  4:15 to 5:45 p.m.

"The Secret Life of Social Media: New Rules for Science Writers"

source: Slate

Page 2: NASW Workshop: The Secret Life of Social Media

GOALS OF SOCIAL MEDIA

•Create social interaction using highly accessible Web-based technologies.

•Shift how people discover, read, and share news, information and opinion.

•Transform media monologues (one to many) into social media dialogues (many to many).

•Democratize information, changing content consumers into content producers.

--Wikipedia

Source: Slate

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Source: Wikipedia/Tag Cloud

Communication Blogs: Blogger, LiveJournal, Open Diary, TypePad, WordPress, Vox, ExpressionEngine, Xanga Micro-blogging / Presence applications: Twitter, Plurk, Tumblr, Jaiku, fmylife Social networking: Bebo, Facebook, LinkedIn, MySpace, Orkut, Skyrock, Hi5, Ning, Elgg  Social network aggregation: NutshellMail, FriendFeed    Events: Upcoming, Eventful, Meetup.comCollaboration  Wikis: Wikipedia, PBwiki, wetpaint Social bookmarking (or social tagging): Delicious, StumbleUpon, Google Reader, CiteULike  Social news: Digg, Mixx, Reddit, NowPublic

EXPLOSION OF SOCIAL MEDIA

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ROBIN LLOYD Freelance Science Writer & Online Editor, Scientific American

Source: Scientific America

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DAVID HARRIS

Editor-in-chief, Symmetry Magazine

&

Deputy Communications Director, SLAC

Source: Symmetry Magazine

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ALEXIS MADRIGAL Staff writer, Wired.com

& Visiting Scholar, UC Berkeley Office for the History of Science and Technology

Source: Wired

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TWITTER ScienceWriters09

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LIVE STREAMING from New Horizons, Austin

Sunday, 10/18 to Tuesday, 10/20Check times 

www.CASW.org

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The Social Media Firehose:Some Ways to Drink Safely

NASW 2009 #sciwri09

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N A S W A N N U A L M E E T I N GO C T O B E R 1 7 , 2 0 0 9

A U S T I N , T E X A S

D AV I D H A R R I SS Y M M E T R Y M A G A Z I N E ,

S L A C N A T I O N A L A C C E L E R A T O R L A B O R A T O R Y

The Secret Life of Social Media

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Outline

Principles of social mediaWhy understand how social media works?New ways people get/share informationHow we can use this knowledge

How social media really worksExamples of social sharing sites

Page 31: NASW Workshop: The Secret Life of Social Media

Why understand social media?

As science writers, our trade is information

Information is increasingly flowing in new ways

We all need to really know how these mechanisms work if we are to take advantage of them (whether journalists, writers, or PIOs)

It gives us new ways to think about what we do

Page 32: NASW Workshop: The Secret Life of Social Media

Getting information: the old way

1) Read/watch the standard sources (local/national newspaper/TV news/magazines)

2) Discuss those topics with friends and colleagues, relying on commonality of sources (Water cooler conversations, pub conversations)

3) Repeat

Page 33: NASW Workshop: The Secret Life of Social Media

Getting information: the new way

“If the news is that important, it will find me.” – Anonymous college student in a focus group

New York Times, March 27, 2008http://www.nytimes.com/2008/03/27/us/politics/27voters.html

“This micro-knowledge of others has been termed ‘ambient awareness’ by sociologists, a new kind of social proprioception or ethereal limb, and I learned to flex it with ease.” (Referring to the world of Facebook status updates)

New York Magazine, April 5, 2009 http://nymag.com/news/features/55878/

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Getting information: the new way

1) Converse with your friends and colleagues, A LOT!(in person, phone, email, txt msg, Facebook status, FriendFeed, tweet, LinkedIn update, etc.)

2) Let your trust of others guide you3) Pick up on some of it and surf/search it further4) Contribute to public discussions5) Repeat

This is not an ideal, but an observation.

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How we can use this knowledge

Changing information ecosystemOld: Authority relationshipsNew: Trust relationships

Journalists: We can’t rely solely on the authoritativeness of our publications. Now we need to develop trust relationships with readers. How?

PIOs: We no longer just want to rely on the news media to reach audiences for us, but need to be active in developing relationships with other audiences ourselves. How?

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Examples of social sharing sites

Many user-vote-driven sites seem to present the “best” stories, which rise to the top as people vote for them.

For digg, slashdot, reddit, stumbleupon, and facebook

What the site looks likeHow stories really get to the top of the chartsA typical story’s trafficAn analogy

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digg

Page 38: NASW Workshop: The Secret Life of Social Media

digg traffic

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Traffic to “Finding 1 atom in 10,000,000,000,000,000,000,000,000,000”

from digg

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digg is like…a gang

Strong but organic hierarchyDominance of an idea depends on who it comes

fromLeaders cultivate support from underlings by

offering links and help up rankingsLoyalty to the leader is keyIdentity is defined by the role in the group

For success: Be in with the leaders, don’t cross the leaders

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slashdot

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slashdot traffic

30-Ja

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1-Feb

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3-Feb

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5-Feb

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Traffic to "Making magnetic monopoles, and other exotica, in the lab“ from

slashdot

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slashdot is like…organized crime

Small tight group controls the flow of information

Outsiders are treated with some suspicionOnce you’re part of the family and know the

people behind the curtain, you can get things done

/.’s “karma” system compared with OC statusLeaders still have absolute power

For success: Post good stuff to gain positive attention of the admins, cultivate their good graces

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reddit

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reddit traffic

27-Jun-09 28-Jun-09 29-Jun-09

Traffic to "Gates buys Feynman's 'Mes-senger' lectures“ from reddit

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reddit is like…an ADHD direct democracy

Any idea can get to the top BUT...Many people need to respond positively to an

idea rapidly or it will be forgotten

For success: Post things lots of people will like and can easily see the appeal of from the headline

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stumbleupon

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stumbleupon traffic

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Traffic to "Angels, demons, and antihy-drogen: The real science of anti-atoms"

from stumbleupon

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stumbleupon is like…a book club

Ideas don’t need to be freshTopics keep coming back for

attention/discussionDemographic trends older and femalePeople rate quality after reflection on the

work

For success: High quality content

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facebook

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facebook traffic

Occurs too rapidly to show day by dayMost in the first few minutes/hours, some

residual over following daysAdds a steady amount of traffic to our siteTwitter is similar

Facebook+twitter send about 15% of traffic

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facebook is like…a clique

Information circulates within peer groupsInformation can spread to other groups

through overlap, and ideas can revive and seem new again

For success: Have lots of friends and know what they like

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Conclusion

Social media both drives and reflects a changing information ecosystem—it has new rules

Things are not always what they seem, so dig(g) a little deeper and never trust what anybody says about social media (not even me)

If you’re not playing the game enough to know the rules, you’re not going win in the future

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Robot Sharks with Lasers and the Magic Traffic Machine

W E L I K E R E D D I T B I T E S ( T H E Y ’ R E B E T T E R T H A N D E L I C I O U S ) , B E C AU S E T H E Y M A X O U T T H E W I K I

S N A R L S O F R SS F E E D S , W H I C H M E A N S L E SS J A M M I N G AT T H E G O O G L E S C A F F O L D . T H E N J U S T D I G G Y O U R

U P L O A D S I N A V I R A L S P I R A L T O Y O U R S O C I A L N E T W O R K S V I A A N F B / M S I N T E R L I N K T O R R E N T.

“ O U R M A R K E T I N G P L A N ”E L L I S W E I N E R I N T H E T H E N E W Y O R K E R

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Learn the Norms, Get the Traffic“Twitter is not a community, but it's an

ecology in which communities can emerge. That's where the banal chit-chat comes in: idle talk about news, weather, and sports is a kind of social glue that can adhere the networks of trust and norms of reciprocity from which community and social capital can grow.”

— Howard Rheingold

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How It Works for Wired Science

Wired Science Social Media Traffic

30%

30%

19%

9%

5%

4% 3%

Digg

Stumbleupon

Twitter

Reddit

Facebook

Fark

Slashdot

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Twitter

Users: Shaq, etc.In a word: (A)liveBait: “Eclipse of the Century Live Online

Tonight” Tip: Get a desktop app.

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Digg

Users: Young, male.In a word: SpikyBait: “Holes in the Earth: Open Pit Mines

Seen from Space”Tip: Make friends in high places.

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Reddit

Users: Left-leaning nerds.

In a word: Quirky.Bait: “Scientists

Make Desktop Black Hole”

Tip: Submit to the Science Reddit.

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Stumbleupon

Users: Internet touristsIn a word: WhimsicalBait: “1 Million Spiders Make Golden Silk for

Rare Cloth”Tip: Try santeria.

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Use Us

Feel free to get in touch:[email protected]@alexismadrigalhttp://www.greentechhistory.com

@betsymason@wiredscience

These slides are available at Slideshare:

http://www.slideshare.net/alexismadrigal


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