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New Covenant Christian School Published May 2016 Effective July 1, 2016 Custodial Handbook Green Cleaning Procedures
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New Covenant Christian School
Published May 2016 Effective July 1, 2016
Custodial Handbook Green Cleaning Procedures
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Table of Contents
CUSTODIAL SERVICES MISSION STATEMENT ........................................................... 4 HOW TO USE THIS HANDBOOK ..................................................................................... 4
UNIT 1: WORK LIFE .............................................................................................................. 5
Importance of the Custodian’s Job .................................................................................... 6 Work Schedules ................................................................................................................... 6
Routine Assignments....................................................................................................... 6 Immediate Assignments ................................................................................................. 6 Project Assignments ........................................................................................................ 6
Custodial Inspections ........................................................................................................... 7 Safety Measures .................................................................................................................... 7
Personal Protective Equipment .......................................................................................7 Electrical ............................................................................................................................7 Equipment .........................................................................................................................7 Ladder Safety ................................................................................................................... 8 Custodial Closets.............................................................................................................. 8 Wet Floor Signs ................................................................................................................ 8 Ergonomics ...................................................................................................................... 8 Lifting Heavy Objects ...................................................................................................... 9 HAZCOM ........................................................................................................................ 10 Chemical Safety.............................................................................................................. 10
General Physical Security .................................................................................................. 12 Time Management ............................................................................................................. 12
UNIT 2: TRADE TOOLS ........................................................................................................ 13
School-Approved Cleaning Products ............................................................................ 14
Dilution Ratio Chart ................................................................................................... 14
Cleaning Carts ................................................................................................................. 15 Personal Protective Equipment – Gloves and Safety Glasses ..................................... 15 Measuring Cup ................................................................................................................ 16 Spray Bottles and Gallon Sprayers ................................................................................ 16 Push Brooms and Flat Brooms ...................................................................................... 17 Dust Pans......................................................................................................................... 17 Microfiber Cloths ............................................................................................................18 Microfiber Dust Mop ......................................................................................................18 Microfiber Wet Mop ....................................................................................................... 19 Microfiber Mop Bucket .................................................................................................. 19
Mopping Sequence .................................................................................................... 20
Microfiber Duster ........................................................................................................... 21 Vacuum Cleaners ............................................................................................................ 21
Vacuuming Sequence ................................................................................................ 22
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Carpet Extractors ........................................................................................................... 23
Spot Cleaning Procedure .......................................................................................... 24 Carpet Extraction Sequence ..................................................................................... 24
Floor Machine ................................................................................................................ 25 Wet Dry Vacuum............................................................................................................ 25 Cotton Mop and Bucket ................................................................................................ 25
Scrub and Recoat Sequence ...................................................................................... 26
Toilet Brush .................................................................................................................... 28 Utility Brush ................................................................................................................... 28 Scrub Brush .................................................................................................................... 28 Detail Brush ................................................................................................................... 29 Plungers .......................................................................................................................... 29 Putty Knife...................................................................................................................... 29 Sponges and Scratch Pads............................................................................................. 30 Extension Cords ............................................................................................................. 30 Trash Liners .................................................................................................................... 31
General Trash Guidelines ........................................................................................... 31
UNIT 3: CLEANING PROCEDURES................................................................................... 33
Green Cleaning Policy ....................................................................................................... 34 Greener Really Is Cleaner ................................................................................................. 34 How to Clean the School Building ................................................................................... 34
Cleaning Procedure for Entryways and Lobbies ......................................................... 35 Cleaning Procedure for Classrooms ............................................................................. 37 Cleaning Procedure for Laboratories ........................................................................... 40 Cleaning Procedure for Offices, Lounges, and Computer Rooms ............................. 42 Cleaning Procedure for Restrooms .............................................................................. 43
Restroom Cleaning Sequence Overview .................................................................. 43 Restroom Cleaning Sequence Step-By-Step ............................................................ 44
Cleaning Procedure for Kitchens .................................................................................. 48 Cleaning Procedure for Cafeterias ................................................................................ 50 Cleaning Procedure for Drinking Fountains ............................................................... 52 Cleaning Procedure for Windows ................................................................................. 53 Cleaning Procedure for Stairwells ................................................................................ 54 Other Duties of the Custodian ...................................................................................... 56
School Grounds .......................................................................................................... 56 Inclement Weather Clean-Up ................................................................................... 56 Lighting ....................................................................................................................... 56
Master Custodial Work Schedule ......................................................................................57
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CUSTODIAL SERVICES MISSION STATEMENT
To develop and maintain a professional custodial program which provides and ensures a safe, clean, and sanitary environment for all users of NCCS’ facilities
HOW TO USE THIS HANDBOOK
Like all New York schools, NCCS is mandated by law to implement a “green cleaning” program. Green cleaning involves the use of cleaning products that work effectively while minimizing adverse impacts on human health and the environment. This handbook was developed to provide efficient and effective instruction and information on custodial operations in line with NCCS’ green cleaning obligation. The information in this handbook is designed to be visually appealing and easy to understand. We have compressed the information here into 3 basic units: Work Life
This unit is focused on work life. It considers some of the most important aspects of being successful in the custodian’s job. Some of the topics covered in this unit are the importance of the custodian’s role and time management.
Trade Tools This unit explains how to properly use the most common custodial tools.
Cleaning Procedures
This unit describes area specific cleaning processes. You must perform your duties and use equipment in accordance with the written procedures and instructions found in this Custodial Handbook. Although some instructions in the handbook may seem obvious, the handbook was written so that anyone, even if he or she has not had custodial experience before, can read the handbook and know exactly what to do. In the absence of written instructions, you must follow the verbal instructions/directives of your supervisor. You will note the use of several icons throughout this handbook:
This icon indicates a Safety Alert concerning a particular cleaning process or product.
Information next to this icon explains how each cleaning process adheres to green cleaning “Best Practice” industry standards.
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UNIT 1: WORK
LIFE
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Importance of the Custodian’s Job
The process of teaching children in school involves not only the teacher, but support staff and parents whose services contribute directly or indirectly to their educational growth. In the course of the day-to-day work, your role may seem that it is an endless job of cleaning rooms that will be dirty again tomorrow. As true as this may be, it should be remembered that how well you do your job can affect not only the health and safety of the children, but the morale and atmosphere of the entire school. The community, teachers, and pupils take pride in a well-kept attractive school and will help you keep it that way.
Work Schedules
While custodians perform a wide variety of tasks their duties can be classified as routine, immediate, or project assignments.
Routine Assignments
These are all the tasks that a custodian is required to perform daily and weekly on school days. A job description should be completed for each member of the custodial staff. This documents all responsibilities for the position, including when they should be performed. The requirements of the job description along with this handbook will be used as tools for monitoring and evaluating job performance.
Immediate Assignments
These are unscheduled assignments which must be accomplished immediately (e.g. removing bodily fluids, mopping up spills, removing spots from carpets, etc.). Due to the nature and unpredictability of these duties they do not appear on an individual work schedule.
Project Assignments
These are tasks which must be completed in addition to routine assignments in order to meet specific needs. These generally do not appear on individual work schedules. These projects are usually performed during recesses when the school is closed to students.
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Custodial Inspections
The NCCS Chief Operating Officer performs school inspections on an as-needed basis to identify and correct potential or existing custodial deficiencies. Additional consultants may assist the Chief Operating Officer in conducting the inspections. Each custodian will receive a copy of the Inspection Report. The report will indicate any areas where poor conditions are found and describe the conditions. If a particular condition is observed throughout the facility it will not be written up repetitively, but will be shown as a general condition within the facility. The report’s recommendations may be used to rearrange work schedules, duty hours, and cleaning priorities.
Safety Measures
Personal Protective Equipment
Wear appropriate personal protection equipment (PPE) recommended for each task. PPE includes:
Gloves (including chemical resistant gloves for chemical dispensing and as needed for other tasks )
Safety glasses (as needed for specific tasks)
Face shields (as needed for specific tasks)
Closed toed slip resistant footwear (at all times)
Other PPE as necessary
Electrical
Disconnect electricity when liquids are used to clean electrical fixtures.
Clean electrical fixtures without liquids when electricity cannot be disconnected.
Disconnect electricity when servicing custodial equipment.
Ensure the proper operation of all equipment safety/lock-out devices.
Equipment
Do not operate/service custodial equipment without prior training and authorization.
Operate and maintain custodial equipment in accordance with manufacturer's directions and recommendations.
Never operate custodial equipment in the presence of open flames or where gasoline/petroleum based fumes exist.
Do not use damaged or faulty equipment. Report immediately to your supervisor.
Work orders should be created for damaged or faulty equipment and equipment tagged as such until picked up for maintenance and repair.
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Ladder Safety
Inspect portable ladders for damage before using. Ensure feet are stable and even, rungs are non-slip, and metal spreaders are in working order and are not damaged or broken.
Metal spreaders must be fully extended and ladder must be on a stable surface before climbing.
Face ladder at all times. Do not twist or reach away from the ladder when in use – keep body within the plane of the ladder at all times.
Only one person is allowed on a ladder at a time.
Use all rungs when descending - do not jump to dismount.
Never stand on the very top of a portable ladder – this is not a step.
Portable ladders should be stored securely in a manner that keeps them from tipping or falling.
Custodial Closets
These closets should be kept clean, safe, and orderly at all times.
Bulky and unstable items should not be stored overhead.
Cleaning chemicals should be stored upright with lids/caps firmly in place in a cool, dry location.
Mops, brooms, hoses, and other equipment should be stored securely in a manner that will keep them from falling or from creating a trip hazard.
Supplies should be readily available and stored in needed quantities.
Use the first-in/first-out method to rotate supplies and chemicals.
Do not store paper products on the floor.
Dispose of trash in designated area daily. Do not keep trash in custodial closets.
Wet Floor Signs
Maintain floors in clean, dry condition always. Clean up spills immediately.
The use of wet floor signs is mandatory anytime a floor is wet or slippery and people
may be in the area.
The signs should be positioned in such a manner that a person will see them prior to
entering any wet area.
The use of signs is not required when custodians are working in areas not accessible to
students or the general public.
If sufficient signs are not available, post a hand-written sign.
All custodial personnel must be aware of this procedure and the location of the wet
floor signs in the event of a spill or condition requiring their use.
Ergonomics
Always stretch and warm up muscles at the beginning of the work shift.
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Use proper tools for each task. Use a longer handles to avoid overreaching and straining.
Get help moving heavy and/or cumbersome items.
When lifting, bend with the legs instead of at the back. Always bring the object as close to you as possible before lifting.
Avoid twisting while lifting or carrying heavy objects.
Lifting Heavy Objects
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HAZCOM
HAZCOM stands for Hazard Communication and refers to the Occupational Safety and Health Administration (OSHA) standard which exists to “ensure that the hazards of all chemicals produced or imported are classified, and that information concerning the classified hazards is transmitted to employers and employees.” 29 CFR 1910.1200(a)(1). In other words, employees have the right to know the potential hazards that exist with the chemicals they are exposed to in the workplace and how to protect themselves. All employees must complete HAZCOM training at the beginning of the school’s fiscal year on July 1 and any time a change is made in cleaning chemicals. The training can be completed by using the online module found here: https://www.youtube.com/watch?v=RvQNf1Y7E84. This link is to a 16-minute YouTube video entitled “Free OSHA Training Tutorial - Understanding the GHS Labeling System” posted by OSHA Training Services. An SDS (Safety Data Sheet) is available for each cleaning chemical used by NCCS custodians. They can be found online through the NCCS Employee Portal. The SDS contains the following information about the chemical: identification, hazard(s) identification, composition/information on ingredients, first-aid measures, fire-fighting measures, accidental release measures, handling and storage, exposure controls/personal protection, physical and chemical properties, stability and reactivity, toxicological information, ecological information (non-mandatory), disposal considerations (non-mandatory), transport information (non-mandatory), regulatory information (non-mandatory), and other information, including date of preparation or last revision.
Chemical Safety
Most chemicals used by NCCS come in a highly concentrated form and must be diluted before use. (Only dilute with water). Always read the instructions and the material safety data sheets for each product.
1. All cleaning chemicals should be stored in a locked custodial closet. Do not leave closets open and unattended at any time. Do not leave cleaning supplies unattended where students or unauthorized persons could get access to cleaning chemicals. Do not issue custodial supplies, chemicals, or equipment to non-custodial personnel.
2. All chemical containers must have the manufacturer’s label at all times except for portable containers intended for immediate use.
3. Ensure that Safety Data Sheets (SDS) are accessible and that all maintenance and custodial personnel as well as administration are aware of their location. Periodically review the SDS to ensure that they are current and reference chemicals that are currently in use. KNOW THE PROPER FIRST AID PROCEDURES FOR ALL
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CHEMICALS USED IN THE SCHOOL THAT HAVE THE ABILITY TO CAUSE HARM TO BUILDING OCCUPANTS AND WORKERS.
4. Always read the label and follow the instructions.
5. Know what you are using. Do not use chemicals from unmarked bottles or containers. Report unlabeled chemicals to your supervisor.
6. Measure all chemicals and dilute according to the manufacturer’s instructions. A weak solution may not provide the proper cleaning power. A solution that is too strong will not only waste supplies, but will damage the surface on which you use it. It may also have the potential to cause injury to yourself or others.
7. Do not substitute chemicals. Many chemicals are made for specific jobs.
8. Never mix chemicals. You can easily destroy a chemical’s usefulness or create a poisonous gas or solution by mixing it with other chemicals.
9. Extremely hazardous fumes can be created when ammonia is mixed with Clorox
bleach. CLOROX Bleach should not be used in schools to clean any
surface, but it can be used periodically to clean cleaning tools.
10. Do not get in the habit of smelling chemicals as a means of identification. A deep
breath of the fumes from some chemicals can and will injure you.
11. NEVER use empty food or beverage containers for storing chemicals.
12. Use the appropriate personal protection, i.e., safety glasses, rubber gloves, or protective clothing, if the solution you are using is a strong acid or alkali.
13. Always secure bottle caps and lids before the container leaves your hands.
14. Do not store harsh or liquid chemicals or heavy containers on overhead shelves.
15. Use proper ventilation at all times.
16. Do not bring chemicals from home and do not purchase chemicals from anyplace other than vendors approved by the School.
17. The shelf life of most of the supplied chemicals is one (1) year. Chemicals are stored before reaching the end user at the schools. Many chemicals have an expiration date on the label. Check when feasible.
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General Physical Security
Physical security is essential for protecting important assets. It refers to the protection of building sites and equipment (and all other information and software contained therein) from theft, vandalism, natural disaster, manmade catastrophes, and accidental damage (e.g., from electrical surges, extreme temperatures, and even spilled coffee). In custodial services – these 4 areas of concern are your primary responsibilities:
Time Management
One of the most challenging things to master as you clean your route is how to manage your time. It is important to not get bogged down doing one task, but rather work quickly, carefully, and efficiently. Some helpful hints for time control:
Wear a digital watch so you know how much time you are taking as you clean.
Set a timer so that it dings when you need to move onto the next task.
On your work schedule, write down the time you need to be finished with each
area and do your best to complete the cleaning routine by that time.
Doors
Ensure all interior
doors are shut and
locked when you
leave the room
after cleaning.
Ensure all exterior
doors are shut and
locked when you
leave the building
site at the end of
the day.
Windows
Ensure all windows
are shut and locked
when you leave a
cleaning area.
Confidential Material
If you find
confidential
material out in the
open, report it to
your supervisor or
the principal
immediately.
Keys
Never leave your
keys unattended, or
give your keys to
someone else to use
or to be copied
without direction
from your
supervisor.
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UNIT 2: TRADE TOOLS
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School-Approved Cleaning Products
The following is a list of School-approved cleaners. Use each product only for its intended purpose. Do not use products not identified here unless directed by your supervisor. Product Type Name Manufacturer Schedule
All-Purpose Cleaner Green Scene AP-64 All-Purpose Cleaner Simoniz Daily Restroom Cleaner Green Scene BC-20 Organic Acid
Restroom Cleaner Simoniz Daily
Floor cleaner (to mop) Green Scene AP-64 All-Purpose Cleaner Simoniz Daily Glass Cleaner Green Scene GC-20 Glass Cleaner Simoniz Weekly
Carpet Spot-Remover Majestic I75 Triple Action Fresh & Clean Misco As Needed Floor Finish Green Scene ZF-Finish Simoniz Annually
Carpet Cleaner (for extraction)
Majestic I-90 Prespray & Extraction Carpet Cleaner
Misco Annually
Please note: Almost all of these products are in concentrated form, which means they must be diluted before use! If you do not dilute the product, you will be using a chemical that is too strong for the job, which could harm you and the surfaces you are cleaning. Remember to only dilute with cold water. Follow the manufacturer’s instructions for diluting each product. The instructions will usually include a ratio that will tell you how much product to use and how much water to use. Because the ratio calculations are not so straightforward, use the following dilution ratio chart as a quick guide.
Dilution Ratio Chart
QUART (32 oz.) GALLON (64 oz.) To make one quart of
product/water mix To make one gallon of
product/water mix Dilution
Ratio Product Water Dilution
Ratio Product Water
1:4 6.5 oz. 25.5 oz. 1:4 25.5 oz. 102.5 oz. 1:10 3 oz. 29 oz. 1:10 11.5 oz. 116.5 oz. 1:12 2.5 oz. 29.5 oz. 1:12 10 oz. 118 oz. 1:15 2 oz. 30 oz. 1:15 8 oz. 120 oz. 1:20 1.5 oz. 30.5 oz. 1:20 6 oz. 122 oz. 1:32 1 oz. 31 oz. 1:32 4 oz. 124 oz. 1:40 .8 oz. 31.2 oz. 1:40 3 oz. 125 oz. 1:50 .6 oz. 31.4 oz. 1:50 2.5 oz. 125.5 oz. 1:64 .5 oz. 31.5 oz. 1:64 2 oz. 126 oz.
1:128 .25 oz. 31.75 oz. 1:128 1 oz. 127 oz. 1:256 .125 oz. 31.875
oz. 1:256 .5 oz. 127.5 oz.
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Cleaning Carts
Personal Protective Equipment – Gloves and Safety Glasses
The custodian’s cart is one of the most useful tools in building housekeeping. It is designed to carry all necessary equipment needed by the custodian. It is very important to assemble and supply your cart with all needed cleaning tools. Each cart should include:
PPE / Gloves and Safety Glasses
School-approved cleaning products
Flat broom and dust pan
Microfiber cloths (green, yellow, red, and blue)
Microfiber dust mop
Mopping System (microfiber wet mop and mop bucket)
Sponge and green scratch pad
Putty Knife
Micro-Fiber Duster
Detail Brush
Scrub brush
Toilet brush
Utility brush
Plunger
Trash Liners
Toilet Paper
Paper Towels
Hand soap
Personal protective equipment (PPE) is any type of face mask, glove, or clothing that acts as a barrier between infectious materials and the skin, mouth, nose, or eyes (mucous membranes). When used properly, personal protective equipment can help prevent the spread of infection. It is essential that you use PPE when you are cleaning infectious materials Professional Custodians primarily use two type of PPE: Rubber gloves and Safety glasses
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Measuring Cup
Spray Bottles and Gallon Sprayers
Most of the cleaning products used by NCCS come in concentrated form and need to be diluted before being used to clean. This is a cost-saving and environmentally-friendly measure because it means that cleaning products will last longer. Follow the manufacturer’s instructions regarding diluting products, and use a measuring cup to measure the water and the cleaning product. You can always use the dilution ratio chart in this handbook as a ready reference if you need to check what the correct measurements for water and product should be. Remember to only dilute with cold water and never mix chemicals. Clean the cup out with soap and water before using it to measure a different product.
Since the cleaning products need to be diluted, you will need to put the diluted products into another container to carry around with you when you clean. You may use a smaller 32 0z spray bottle for products you will only need a small amount of (e.g., glass cleaner) and a gallon sprayer for products you will use a lot of (e.g., all-purpose or restroom cleaner). Use the same spray bottle for each product every day—it may be helpful to mark each bottle with the product it should be used for. Clean spray bottles as needed with soap and cold water.
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Push Brooms and Flat Brooms
Dust Pans
A push broom has its bristles attached to a wooden block before it is fixed to a metal or wooden handle. This broom is ideal for sweeping large areas in a short amount of time. Considered practical for sweeping flat surfaces such as wood or concrete, the flat broom is a simple device that is relatively inexpensive and easy to maintain. Flat rooms can be used to sweep smaller areas or to effectively sweep out corners of rooms. Both push brooms and flat rooms will raise a lot of dust into air, unless used with care.
Dust pans are used to collect dirt and debris. They consist of a handle, three tapered wall edges, and one thin wall less edge. Dirt and debris is swept into the pan over the thin wall less edge and held from escaping by the three other wall edges. There are a couple of tricky parts when using a dust pan:
1. Holding the dust pan while sweeping debris into it
can be a challenge. It requires a bit of coordination
and muscle control.
2. Transporting the dustpan can also be a challenge as
there are only 3 sides holding in the dirt and debris.
Make sure you tilt the pan upward slightly so the
dirt stays in the pan.
3. When disposing of debris, make sure you put the
dust pan completely inside the garbage container to
avoid spills and dust plumes into air.
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Microfiber Cloths
Microfiber Dust Mop
Microfiber dust mops consists of twisted strands secured to a band for attaching to the dust mop handle. The positively charged microfiber acts like a magnet to attract the negatively charged dust and dirt. You should use a microfiber dust mop after sweeping but before mopping in order to pick up and remaining dust and dirt. This will ensure that you are actually cleaning the floor when mopping, not just swishing dirt around. Microfiber dust mops can be used with cleaning solutions, or treated with oil for dust control. They can also be vacuumed (to remove dust) and laundered with a light detergent.
Microfiber cloths are used for dusting and cleaning. Microfibers are able to attach themselves to even the smallest, most microscopic dirt particles—ones that normal cloth crudely brush past. This is because they are designed to hold an electrostatic charge that attracts particles. That's why dirt, dust, and other stuff can be "hoovered up" by microfiber cloths. And it's also why you have to clean microfiber clothes very thoroughly after you've used them. Microfiber cloths are 99% effective in removing bacteria when used with just water. For light cleaning, use a microfiber cloth with just water. For medium cleaning, spray product directly onto cloth instead of the surface. This minimizes your contact with cleaning products. For heavy cleaning, spray the product on the surface and allow it to sit for at least 2 minutes or as indicated on product directions. Do not use microfiber cloths to clean very soiled or greasy messes; use a scrub brush or a scratch pad instead. The following color coding chart explains what type of microfiber cloth to use for a particular cleaning purpose:
Green - dusting Red – for the outside of urinals and toilets - flat surfaces Blue - mirrors and polished metal
Microfiber clothes can be hand-washed or laundered with a very light detergent, or cleaned by being immersed in boiling water for at least 10 minutes. Never use bleach or fabric softener to clean microfiber as these products cause the microfiber strands to become clogged and lose cleaning effectiveness.
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Microfiber mops consist of a lightweight handle with a very maneuverable flat rectangular head. A microfiber pad attaches to the mop head with Velcro. Microfiber removes 99% more bacteria than traditional cleaning methods. The microfibers have a positive charge that attracts dust, which has a negative charge. Dust and dirt particles are not only attracted to the microfiber, but are held tightly and not redistributed around the room. Because the fibers are more effective at cleaning, fewer chemicals and less water are needed, which is better for health and the environment. Microfiber mops are also cost-efficient because they can be washed and reused hundreds of times without losing cleaning effectiveness. To clean a microfiber wet mop head:
Machine wash or hand wash with a gentle detergent in hot
water. They should never be washed with bleach or fabric
softener because these products can clog the pores and reduce
cleaning effectiveness. Microfiber mop heads should also be
rinsed before going into the dryer.
Be mindful of where you are using mops. A different mophead must be used for food preparation areas, bathrooms, and all other areas. Microfiber mop heads are changed after cleaning 600 square feet and discarded after 300 washes.
Microfiber Wet Mop
Microfiber Mop Bucket
As you can see, a microfiber wet mop will not fit into the traditional mop bucket and press. This mop bucket is specially designed to be used with a microfiber wet mop. The washboard surface removes dirt from mop pads before wringing so your water stays cleaner longer. But you should periodically change the water and cleaning solution. Buckets will last longer if emptied, dried, and turned upside down to store.
Mopping System
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Mopping Sequence
Step 1. Assemble supplies
Wet floor signs, microfiber mop pad, microfiber mop handle, mop bucket, floor cleaning solution
Step 2. Place Wet Floor Sign at each entry of area to be mopped
Step 3. Begin mopping
Keep mophead flat on the floor. Walk backwards as
you mop.
Use a figure eight motion as you mop to cover floor,
removing dirt and debris. See picture below
Start mopping at the entryway & in the corners
of the room.
Step 4. Put away mopping system
Discard/launder mop heads as needed. Store mop bucket upside
down to dry.
Leave Wet Floor Signs up and visible until floor is completely dry.
This figure 8 motion is the proper technique to use when mopping a floor.
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Microfiber Duster
Vacuum Cleaners
As previously discussed, microfiber is ideal for dusting. Use a microfiber duster for dusting high equipment and vent openings.
Vacuums are one of your most valuable cleaning tools. There are 3 basic types of vacuum cleaners: upright, portable, and the wet/dry. As a vacuum operator, you need to know a few things: 1. How to apply/remove power 2. How to change a vacuum bag/canister 3. How to inspect and change a vacuum belt 4. How to vacuum large areas effectively.
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Vacuuming Sequence
Step 1. Assemble supplies
Step 3. Inspect Area
Make sure all large debris has been picked up and thrown away. Remove gum and soil spots in line with the spot cleaning procedure
above.
Step 4. Plug vacuum into the outlet nearest the area to be vacuumed
Step 5. Turn on the vacuum and begin to push it in a straight line, vacuuming the
full extent of the cord
Step 2. Inspect Vacuum
Check the belt and the brushes. Ensure they are correctly installed. Check cord and plugs. Make sure there are no exposed wires or broken prongs.
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Carpet Extractors
Step 6. When the cord is completely extended, turn the machine around and push the vacuum in the opposite direction being sure to slightly overlap
the previous vacuumed area
Step 7. Continue vacuuming in straight lines until carpeted areas are free of visible
debris
Step 8. After completing the process, properly wrap cord and store vacuum.
Carpet Extractors provide the most efficient method of cleaning carpets. Most are designed to inject a solution of plain water and detergents (under pressure) into the carpet. This solution is then agitated by a powered brush and the soiled solution is then extracted by means of a powerful vacuum, removing soils and most of the moisture. The use of fans after a carpet has been cleaned will help speed the drying process and help prevent the growth of mildew.
Individuals can be easily trained to operate these machines.
Removes more soil than any other practical system.
Leaves carpets damp/dry if equipment is used properly.
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Spot Cleaning Procedure Before spot cleaning, try to identify what material caused the stain.
1. If solids or semi-solids are present, remove them with a spatula or spoon.
2. A wet/dry vacuum can be used to pick up liquids and solids as well.
3. Using a clean absorbent towel, blot the stain to remove additional liquid.
4. Select the proper spot removing agent and apply it to the stain.
5. Using a white cloth, work the stain remover into the carpet starting from the edges of the stained areas and moving to the center of the stain.
6. Using a clean cloth, blot the stained
area to remove the stain and cleaner. Continue until the stain is no longer being transferred to the cloth and then apply the spot remover agent again to a new clean area of the cloth and repeat.
7. Repeat the process until no more stain is being removed.
8. Rinse area with water or a neutralizing agent and blot dry.
9. If the first spot cleaning attempt fails to remove the stain, allow the area to dry completely before repeating. If the spot removal agent requires neutralization, then neutralize it and let the carpet dry.
10. If a second cleaning attempt does not remove the stain, it may be permanent or at least not removable by this method.
Carpet Extraction Sequence
Preparation for Carpet Extraction 1. Assemble the needed equipment and
supplies. Fill the solution tanks or portable buckets with properly-diluted carpet cleaning solution. Use PPE when working with chemicals.
2. Mobilize equipment to the work area. 3. Remove all obstructions from the work
area. When possible, move furniture out of the work area. Remember to return objects and furniture back to their original positions.
4. Place ‘wet floor’ warning signs at each end of the work area to prevent foot traffic through the work area.
5. Thoroughly vacuum the area as the removal of surface soils prior to extraction will improve the final results.
6. Perform spot removal procedures on any visible stains.
Carpet Extraction Procedure 1. Begin making passes back and forth
across the carpet and injecting cleaning solution. Overlap each pass slightly and do not over saturate the carpet with solution. The detergent and soil solution should be lifted from the carpet moments after being injected into the carpet with little remaining after each pass.
2. Make several passes over heavily-soiled
areas (high traffic areas) to ensure soil is lifted from the carpet.
3. Turn off the solution dispenser and begin
making passes back and forth with only the extractor’s vacuum feature on to remove as much of the solution from the carpet as possible.
4. Let the carpet air dry or use air movers to
speed up the drying time. 5. Verify the carpet is clean and let it dry for
one to three hours. 6. Return objects and furniture back to their
original positions. Place squares of aluminum foil or plastic wrap under the feet of the furniture to prevent them from becoming stained by moisture still present in the carpet.
Carpet Care Procedures
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Floor Machine
Wet Dry Vacuum
Cotton Mop and Bucket
A floor machine or floor buffer is an electrical appliance that is used to clean and maintain non-carpeted floors, such as hardwood, marble or linoleum. Floor buffers require two hand steering and offer one or more variable-speed circular rotary pads to dislodge dirt and dust from flat surfaces. It can also be used in conjunction with chemical cleaning products to restore the floor to a smooth, glossy finish. Typically floor cleaner is sprayed on a section of the floor just before the floor buffer goes over the area. The cleaning agent will help to loosen dirt and grime from the surface of the floor, making the process of obtaining a clean and glossy floor much easier. Rotary pads operate at speeds that are determined by the type of floor. The controls are used to manage the direction and speed of the rotary brushes during the operation. Since buffing floors in different settings will require a variety of speeds and mobility, there are different sizes of the floor buffers available. Increasing the speed and the pressure employed by the rotary brushes can move the floor buffer from simply cleaning the surface to stripping off floor wax build-up.
Wet/Dry Vacuums can be used to suck up liquid spills, large piece of debris, snow on the doorstep, puddles on the floor. The basic design of a wet and dry cleaner is quite simple. Instead of using a vacuum bag, the wet and dry cleaner usually uses a two bucket system that separates the liquids from the solids into two different chambers.
This traditional mopping system is only used at the end of year for the scrub and recoat process. Daily mopping should be done with the microfiber wet mop.
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Scrub and Recoat Sequence
Step 1. Inspect Area & Assemble Supplies2 buckets and wringer, wet floor signs, 2 wet mops with handles, neutral all-purpose cleaner, 24 inch dry dust mop, floor machine, blue or green floor pad to fit machine,
wet/dry vacuum, clear plastic trash liner
Step 2. Prepare yourself and equipment
Put on appropriate PPE as stated on all Safety Data Sheets. Make sure there are no exposed wires or broken prongs in the floor machine. Attach green or blue pad to the drive pad of the floor machine.
Fill bucket #1 with neutral solution and cold water. Fill bucket #2 with room temperature clear water (for rinsing).
Step 3. Prepare area
Remove any gum from the floor with a putty knife. Move furniture or work around heavy furniture. Place wet floor signs in easy-to-see locations at entrances to area where floor is to
be scrubbed.
Step 4. Mop
Dust mop the floor and pick up the debris with a flat broom and dust pan. Dip the cotton mop into cleaning solution and apply liberally. Apply solution to an area approximately
using figure 8 motion. Allow to stand 2 to 3 minutes.
Be sure to add enough solution to the floor when mopping. This picture shows what the floor
should look like after you have mopped. You can see that this is much more solution than you
would usually use to mop the floor.
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Step 5. Scrub using the floor machine
Step 6. Remove and rinse
Step 7. Prepare to add finish
Step 8. Add floor finish and let dry
Plug in the floor machine and turn it on. Start from the back of the room/area and move to the front. Move the machine from side to side, not forward and backward. The motion for
this machine is more like mopping, and less like vacuuming.
Remove the solution using the wet/dry vac. Rinse the floor by dipping a clean cotton mop into the bucket with only water and mopping the floor. Allow the floor to air dry. Repeat
procedure until the entire area is complete.
Pour floor finish into a mop bucket lined with a new plastic trash bag. Take the clean mop and immerse the mop into the finish. Wring the mop out slightly to eliminate dripping.
Run the mop next to the baseboard, but not on the baseboard itself or on the walls. Starting at the back of the room or area, apply the finish with the mop using figure 8 strokes. Use additional finish as needed.
Allow first coat to dry completely before applying another coat, and allow final coat to dry as long as possible before opening up to traffic.
Step 9. Clean up
Remove wet floor signs. Wash mop buckets and allow to dry. Wash mop heads and hang to dry, away from walls. Wipe the floor machine down with a YELLOW microfiber cloth. Store the drive
pad on the handle of the machine. Wash hands thoroughly.
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Toilet Brush
Utility Brush
Scrub Brush
Toilet brushes are used for cleaning inside toilets and urinals. They should be used with restroom cleaner. To clean toilet brushes:
Fill a bucket with hot water.
Add two-three capsules of bleach (see the bottle
label for advice on this).
Put your toilet brush in the bucket and leave for
an hour.
Take the brush out and rinse under hot water.
Leave to air dry.
Utility brushes are used to get to hard to reach areas, such as behind toilet bowls. They should be used with all-purpose cleaner. Utility brushes should be cleaned the same way that toilet brushes are cleaned, but not in the same bucket as toilet brushes.
Scrub brushes are used to remove build-up and residue on flat surfaces such as floors and walls. They should be used with all-purpose cleaner. Scrub brushes should be cleaned the same way that toilet brushes are cleaned, but not in the same bucket as toilet brushes.
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Detail Brush
Plungers
Putty Knife
Plungers are useful devices for both cleaning and unclogging pipes. When used properly, they apply external water pressure that can lower water levels in toilet bowls. They also are often used to dislodge sewer pipe obstructions. If there is a persistent obstruction, one that cannot be removed after a few minutes, contact your supervisor. Professional plumbers may be needed to restore proper working order. Mark the stall as “closed” or “under repair”, prior to leaving the restroom.
The putty knife is usually used primarily for spreading pasty substances. Custodians use putty knives to remove things from floors and other surfaces such as gum, candy, glue globs, etc. Basically this includes anything that was sticky at one point, and it now dry and hard. There are few safety concerns to understand when using a putty knife:
1. Always push the putty knife away from you. Although the flat
edge is not sharp, the corners are. Be careful not to cut
yourself.
2. When using the putty knife, be careful to not damage the
surface you are cleaning. It is easy to make gouges in wood
and plastic baseboard molding.
The detail brush is used for cleaning the “hard to get to” areas – cracks, crevices, and corners. It is also a good tool for cleaning tile grout lines as you can apply friction and pressure to a relatively narrow area. As you inspect your cleaning area, remember that this tool will help you remove dirt from areas where it is usually needed the most. Detail brushes should be cleaned the same way that toilet brushes are cleaned, but not in the same bucket as toilet brushes.
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Sponges and Scratch Pads
Extension Cords
The U.S. Consumer Product Safety Commission (CPSC) estimates that each year, about 4,000 injuries associated with electric extension cords are treated in hospital emergency rooms. About half the injuries involve fractures, lacerations, contusions, or sprains from people tripping over extension cords. Thirteen percent of the injuries involve children under-five years of age; electrical burns to the mouth accounted for half the injuries to young children. Extension cords are essential to cleaning; however when using them, make sure you adhere to these safety suggestions:
Use extension cords only when necessary and only on a temporary basis.
Make sure cords do not dangle from the counter or table tops where they can be pulled down or tripped over.
Replace cracked or worn extension cords with new #16 gauge cords that have the listing, of a nationally-recognized testing laboratory, safety closures, and other safety features.
Insert plugs fully so that no part of the prongs are exposed when the extension cord is in use.
When disconnecting cords, pull the plug rather than the cord itself.
Never place an extension cord where it is likely to be damaged by heavy furniture or foot traffic.
Don't overload extension cords by plugging in appliances that draw a total of more watts than the rating of the cord.
Sponges and scratch pads are important tools – useful for cleaning a wide range of spills and spots. Although primarily used for cleaning sinks, they can be used in a variety of places where cleaning is required. Dry sponges soak up liquid. Scratch pads provide needed friction to remove tough stains or hardened areas. When used together, they are very effective and relevant for accomplishing cleaning tasks.
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Trash Liners
One of the most important duties of the custodian is to ensure that trash is disposed of efficiently and correctly. Generally, each school generates 3 types of trash that should be put in different bags based on directions from the NYC Department of Sanitation: Be sure to put trash in the right bags following this guideline and the “How to Recycle” page that follows. The school will be subject to fines if you put garbage out incorrectly.
General Trash Guidelines
Pour the trash from each can into the trash receptacle on your cart (for trash in
non-food preparation/consumption areas). When the cart trash is full, put it in
the waste disposal area.
Trash from kitchens and the cafeteria should be taken out in their original bags.
Do not put your hands in the trash- use a tool to push the trash down.
Do not hold the trash close to your body.
Inspect the liner- if it is dirty, smells bad, is torn, or had food in it, throw it away.
If the liner is clean, do not remove it but place the can back in the spot it was in
before you emptied it.
If the liner had to be thrown away, replace it with a new liner.
Keep your back straight and squat to place the new liner in the can.
Tie the new liner in place and tuck the knot so that it is under the liner edge.
Put the can back in the same spot it was in before your removed it. Clean garbage
can with all-purpose cleaner and a scrub brush if it is messy.
Thoroughly wash hands.
Each school site has a designated area for waste disposal. At the end of the day, take the garbage to the waste disposal area and cover it to keep out pests. Follow the Department of Sanitation’s schedule for when to take each type of trash out to the curb for pick-up. The schedule will vary by school location. If you are unsure of the schedule, ask your supervisor.
Clear bags: use to dispose of paper products
Blue bags: use to dispose of glass, metal, and plastic
Black bags: use to dispose of all other trash
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UNIT 3: CLEANING
PROCEDURES
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Green Cleaning Policy
Our cleaning process is designed to consider more than just appearances. The procedures, chemicals, and equipment we use are designed to make cleaning more safe, healthy, and environmentally compatible. It is our goal at NCCS to work in such a way that negative impacts on health and the environment are drastically reduced.
Our “Green Cleaning” policy goals are to minimize our school’s impact on the local environment and to emphasize and practice sustainable, environmentally safe, low-impact cleaning chemicals and practices.
Greener Really Is Cleaner
Believe it or not, traditional cleaning products are often more dangerous than the germs they are killing. Indoor air pollution is 2-5 times higher than outdoor pollution, on average, according to the EPA. The World Health Organization estimates that 30% of all buildings have problems with indoor air pollution. About 80% of cancers are related to environmental factors like toxins, according to the World Health Organization. At least 1/3 of cleaning products contain chemicals that are known to cause significant damage to humans or the environment.
How to Clean the School Building
This section discusses cleaning procedures by function in line with our green cleaning goals. It provides information on cleaning procedures in these areas:
1. Entryways and lobbies
2. Classrooms
3. Laboratories
4. Offices, lounges, and computer rooms
5. Restrooms
6. Kitchens
7. Cafeterias and lunch areas
8. Drinking Fountains
9. Windows
10. Stairwells
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Cleaning Procedure for Entryways and Lobbies
Step 1. Assemble supplies and put on appropriate PPE
es
Step 1. Assemble supplies
Wet floor signs, microfiber mop pad, microfiber mop handle, mop bucket, floor cleaning
solution
Step 4. Dust hallway ledges and horizontal surfaces
Step 2. Empty trashcans
es
Step 1. Assemble supplies
Wet floor signs, microfiber mop pad, microfiber mop handle, mop bucket, floor cleaning
solution
Empty trash in all entryway trash cans
Remove the trash with the liners
Spray a YELLOW micro-fiber cloth with all-purpose cleaner and wipe away spills and spots on trash can and on walls near
trash cans. Use a scrub brush if necessary.
Step 3. Vacuum entryway if there is carpet
Plug vacuum in outlet nearest the area to be
vacuumed.
Walk upright in a straight line to the end
of the mat.
Turn around and repeat
Continue until the entire entry area is free
of debris and dirt.
Lightly dampen clean GREEN micro-fiber dusting cloth with water
Clean all door handles and other places that are touched frequently with all-purpose
cleaner sprayed on a YELLOW microfiber cloth
Trash can liners, vacuum cleaner (as applicable), glass cleaner (as applicable), all-purpose cleaner, green and blue microfiber cloths, broom and dust pan, microfiber
dust mop, microfiber wet mop and bucket, wet floor signs, gloves, and safety glasses
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Step 5. Clean display windows or glass
Apply glass cleaner to BLUE microfiber cloth
Clean glass from top to bottom
Add cleaning fluid to microfiber cloth as needed
Step 6. Clean hard floors with a microfiber dust mop and broom
Position dust mop at end or
beginning of entry corridor.
As you push, keep the mophead on the floor until the end of
the corridor has been reached.
Turn around, slightly overlap the mophead with the
previous dust mopped area.
Sweep all debris into a pile
Pick up debris with dustpan and
broom.
Vacuum the dust off of the mophead with a handheld vacuum
or vacuum attachment
Step 7. Mop hardwood floors using microfiber mopping system
Place a wet floor sign at each entry
to area to be mopped.
Using microfiber mop with floor solution, start at back of the
entry area and walk backward.
Keep microfiber mop head flat on the floor.
Use a figure eight motion to cover floor and remove dirt and
debris.
After reaching the front of mopped area,
place mop in a safe area.
When the floor is dry, remove the
signs.
Step 8. Clean door handles with all-purpose cleaner sprayed on a YELLOW
microfiber cloth
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Cleaning Procedure for Classrooms
Step 1. Assemble supplies and put on appropriate PPE
Gloves and safety glasses, green, yellow, and blue microfiber cloths, all-purpose cleaner, sink sponge, restroom cleaner, detail brush, small trash liners, flat broom and dustpan, stocking supplies
(soap and paper towels, as needed), vacuum or mopping system (as needed), wet floor signs microfiber dust mop
Step 2. Remove trash
Empty container into large receptacle on the
custodian’s cart
If the liner is torn, dirty or wet replace with a new
liner
Put trash container back in the same place it was
found.
Step 3. Empty pencil sharpeners
Clean the surroundings of the sharpener of any pencil shaving and clean exterior of pencil sharpener with a damp YELLOW microfiber cloth
Step 4. Clean all door handles and other places that are touched frequently with all-purpose cleaner sprayed on
a YELLOW microfiber cloth
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Step 5. Clean sinks (if applicable)
Stock paper towels and soap
as needed
Clean the inside of the sink with restroom cleaner and a sink sponge. Use a detail brush for any hard-
to-reach areas.
Spray YELLOW microfiber cloth with an all-purpose cleaner and
wipe sink and surrounding areas
Polish faucet handles and spout
with a BLUE microfiber cloth
Using a slightly damp GREEN microfiber dusting cloth, dust all horizontal ledges
that are 5 feet or below.
Clean chalk or dry eraser board tray—but never clean anything off the board itself unless the
teacher requests it to be done or it is during the summer when classes are not in session
Step 7. Vacuum carpeted areas
Vacuum along edges, under desks, trash containers and behind doors. Any item that is moved for vacuuming must be put back in the same place when finished. Remove gum and soil spots in line with the spot cleaning procedure above.
Step 6. Dust
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Step 8. Sweep and dust mop hard floors (if applicable)
Be sure to clean the corners with a flat broom Pick up the debris with a flat broom and dust
pan.
Starting at the back of the room, use the dust mop to push debris out to the center of the room.
Use the approved mopping system and starting at the back of the room, go around the edges, into and out from the corners. Using a figure-8 motion,
make your way backwards out of the room.
Step 9. Wet mop hard floors (if applicable)
Step 10. Close windows, turn off lights, and lock door
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Cleaning Procedure for Laboratories
When cleaning a laboratory, never touch anything on the work benches. Often experiments are being conducted and moving or dusting around these can alter or even destroy results.
Step 1. Assemble supplies and put on appropriate PPE
Trash liners, paper products, microfiber dust mop, flat broom and dust pan, paper towel (for restocking), mopping system, wet floor signs, gloves, and safety glasses
Step 2. Empty all trash cans and clean all door handles and other places that are touched
frequently with all-purpose cleaner sprayed on a YELLOW microfiber cloth
Step 3. Check and replace all biohazard garbage in appropriate containers.
Step 4. Stock all paper products
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Step 5. Sweep and dust mop
Starting at the back of the room, use your dust mop to push debris to the center of the room. Use the flat room to sweep out corners. Pick up debris with the flat broom and
dust pan.
Step 6. Wet mop the area using a microfiber mopping system.
Use the approved mopping system and start at the back of the room. Using a figure-8 motion, make your way backwards out of the room.
Step 7. Close windows, lock doors, and turn off lights.
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Step 2. Check the trash/recycle can
Cleaning Procedure for Offices, Lounges, and Computer Rooms
Step 1. Assemble supplies and put on appropriate PPE
Gloves, safety glasses, trash can liners, all-purpose cleaner, glass-cleaner, microfiber duster, vacuum cleaner, and yellow, blue, and green microfiber cloths
Empty and check the liner. If dirty, replace.
Check to see if there is dirt or food by the trash cans, pick up and clean as
necessary.
Step 3. Clean door, door knobs, and both sides of the waiting area glass
Apply all-purpose cleaner to YELLOW microfiber cloth and clean door knob and spot-clean door (as needed).
Apply glass cleaner to a BLUE microfiber cloth and wipe from top to bottom.
Step 4. Vacuum office area.
Remove gum and soil spots in line with the spot cleaning procedure above.
Step 5. Close windows, lock doors, and turn off lights.
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Cleaning Procedure for Restrooms
It is essential to use personal protective equipment is cleaning restrooms. Of all the places where there may be disease causing organisms, restrooms rank #1. Therefore you need to protect yourself by wearing the appropriate items. It is also important for you to not contribute to transferring bacteria and disease. Make sure your gloves are clean before you touch anything that you are not going to clean. What we mean by this is that your gloves should be removed when you stock items such as paper products and hand soap. If your gloves are dirty, then what you touch with those gloves becomes dirty. This is how germs and disease can be transferred from you to others.
Restroom Cleaning Sequence Overview
Empty Trash
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Restroom Cleaning Sequence Step-By-Step
Step 1. Assemble supplies and put on appropriate PPE
Gloves and safety glasses, restroom cleaner, sink sponge, green scratch pad, microfiber duster, detail brush, toilet brush, utility brush, flat broom, dustpan, dust mop, mopping system, wet floor signs,
restroom closed sign, microfiber cloths, plunger, trash liners, toilet paper, paper towels, hand soap, all-purpose cleaner, glass cleaner, toilet bowl cleaner
Step 2. Make announcement
Knock, slightly open door, and shout “Custodian!” Make sure the restroom is empty before you begin the cleaning process.
Step 3. Place "Restroom Closed" sign in doorway
Take cart inside restroom and place sign in the middle of the doorway
Step 4. Perform initial inspection
Inspect restroom for broken glass, cobwebs, gross events, etc. Clean these as needed
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Step 5. Pre-Spray
Apply toilet bowl cleaner to the interior of toilets and urinals. Apply bowl cleaner under the rim and around interior. Check your label directions for recommended contact time.
Step 6. Stock
Remove gloves before refilling dispensers. Resupply: Paper Towels, Toilet Paper, Hand Soap. Clean all door handles with all-purpose cleaner sprayed on a YELLOW microfiber
cloth.
Step 7. Dust/Spot clean
Use a microfiber duster to dust vent cover and horizontal ledges below 5 feet
Spot clean any mess on restroom walls with YELLOW microfiber cloth and all-
purpose cleaner
Step 8. Sweep and dust mop
Starting at the back of the room, use dust mop to push debris to the center of the room. Use the flat broom to sweep out corners, and pick up debris with the flat broom and dustpan. If the restroom is not the last place you will use the dust mop, be sure to vacuum dust mop before using it
anywhere else!
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Step 9. Clean sinks and mirrors
Use restroom cleaner sprayed on a BLUE microfiber cloth to clean sinks and surrounding areas. Use a detail brush for any hard-to-reach-area. Clean mirrors using circular motions, applying glass
cleaner directly to BLUE microfiber cloth.
Step 10. Clean Toilets
Apply gloves. Use the toilet brush to scrub inside the toilet bowl. Flush 2 times. Put a small amount of restroom cleaner on a green scratch pad and use it to scrub both sides of the toilet seat and the lid. Wipe
dry with a RED microfiber cloth. Clean the exterior of the toilet restroom cleaner using a RED microfiber cloth. Use a utility brush and all-purpose cleaner to clean behind toilets.
Step 11. Clean urinals
With gloves still on, use the toilet brush to scrub inside of the urinal. Flush 2 times. Replace the urinal screen. Clean the exterior of the urinal with restroom cleaner using a RED
microfiber cloth.
Step 12. Empty Trash
Remove the used liner by pulling straight up. Don't press down on the trash as there may be sharp objects in the trash that can cause injury! Tie off trash bag. Replace with new liner.
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Step 13. Mop
Put down "Wet Floor" sign in doorway. Use approved mopping system. Start at entrance— behind door first, along edges, behind toilets, underneath trash
container and move backwards out of room. As you mop, use a figure-8 motion.
Step 14. Clean gloves
Before putting away your gloves, make sure you spray and wipe them with all-purpose cleaner.
Step 15. Wash hands and remove sign
Wash your hands thoroughly once completed with the process. Only remove wet floor/restroom closed sign after the floor is completely dry.
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Cleaning Procedure for Kitchens
It is important to note here that custodians rarely clean kitchen appliances such as: refrigerators, microwaves, ovens, or coffee makers. Nor do custodians have to clean dishes, counters cluttered with dishes, cups, or food items. These items are typically cleaned by the kitchen staff. If you are in doubt about what your duties are, check with your supervisor.
Step 1. Assemble supplies and put on appropriate PPE
Gloves, safety glasses, green, yellow, and blue microfiber cloths, sink sponge, detail brush, trash liners, all-purpose cleaner, restroom cleaner, gloves, flat broom,
dustpan, dust mop, mopping system, wet floor signs
Step 2. Dust all horizontal surfaces
Step 3. Dispose of Trash and Recycling
Use GREEN microfiber dusting cloths
Move clockwise around the room cleaning wall
fixtures, etc.
Spot clean any areas of the wall that may have gotten dirty. Use a YELLOW microfiber cloth and
all-purpose cleaner
Ensure recycling and garbage are bagged and placed in the appropriate
containers.
Follow the procedure in the general trash guidelines section above to place
trash outside for pick-up.
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Clean the inside of sink with restroom cleaner and sink sponge. Use a detail brush for any hard -to-reach areas. Rinse sink with water and spray a YELLOW microfiber cloth with all-purpose cleaner and wipe
out sink and surrounding area. Polish faucet handles and spout with a BLUE microfiber cloth
Step 4. Clean sinks
Step 5. Sweep and dust mop the floor
Starting at the entrance, use your flat broom to sweep around the edges, out from the corners, and in other hard-to-reach areas. Pick up debris with dust pan. Follow up
with the dust mop to pick up any residual dust and dirt.
Step 6. Mop
Put down "Wet Floor" sign at all entrances. Use a microfiber wet mop. Start at entrance behind door first, along edges, and move backwards out of room using a figure 8 motion
Step 8. Clean all door handles with all-purpose cleaner sprayed on a YELLOW microfiber cloth.
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Cleaning Procedure for Cafeterias
Step 1. Assemble supplies and put on appropriate PPE
Yellow microfiber cloths, trash liners, all-purpose cleaner, mopping system, wet floor signs, push broom, flat broom, dust mop, scrub brush, gloves, and safety
glasses
Step 2. Dispose of trash and recycling
Ensure recycling and garbage are bagged and placed in the appropriate containers. Follow waste disposal procedure below. Replace the liner and spot clean trash can
with a scrub brush and all-purpose cleaner
Step 3. Spot clean walls and ceilings
Look for spots or food on walls, especially on the walls directly behind trash cans, and remove any mess with a YELLOW microfiber cloth or scrub brush on which you have sprayed all-purpose
cleaner. Remove any cobwebs on mess on the ceiling with microfiber duster
Step 4. Prepare floor for cleaning
Stack the chairs on the tables. Remove any mess on the chairs with a YELLOW microfiber cloth and all-purpose cleaner. Use a detail brush if necessary.
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Step 5. Sweep and dust mop
Start at the back of the room and use the dust mop to sweep debris into the center of the room. Use a flat broom to sweep out the corners and use a push broom to push all the dirt to
one location in the center of the room. Pick up the dirt with a flat broom and dust pan.
Step 6. Wet mop floor
Place “Wet Floor” signs at each entrance of the cafeteria. Use the figure eight motion to mop, walking backwards out of the room.
Step 7. Clean tables
When the floor is completely dry, remove the chairs from the tables and push them in under the tables. Then spray a YELLOW microfiber cloth with all-purpose cleaner and wipe down
each table.
Step 8. Clean all door handles with all-purpose cleaner sprayed on a YELLOW microfiber cloth.
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Cleaning Procedure for Drinking Fountains
Inspect drinking fountains for vandalism and/or maintenance needs such as: water leaks, incorrect water adjustment or a fountain that has become loose from the floor or wall. Water must clear the mouthpiece but not splash on floor or wall and the fountain must be secured to floor or wall.
Step 1. Assemble supplies and put on appropriate PPE
BLUE microfiber cloth, all-purpose cleanser, scratch pad, detail brush, gloves, and safety glasses
Step 2. Clean top of fountain
Spray all-purpose cleaner on a BLUE microfiber cloth. Use the cloth to clean the mouthpiece, spout, drain cover, back splash area, and basin. Use a detail brush to scrub each area listed above. If there are any hard water stains or lime buildup, use restroom cleaner and a scratch pad to remove them. Then rinse each area with water. Use a
dry BLUE microfiber cloth to dry or allow it to air dry if cleaning at the end of the day
Step 3. Clean body of fountain
Spray all-purpose cleaner on a BLUE microfiber cloth. Use the cloth to clean the sides, base, back, piping, and lower areas of the fountain. If there are any hard water stains or lime buildup, use a
restroom cleaner and a scratch pad to remove them and then wipe with a damp BLUE microfiber cloth
Step 4. Clean surrounding area
Clean the wall, the area behind, and along the sides (splash zone) of the fountain with a damp BLUE microfiber cloth. Remove cleaning residue that may have spotted the floor. The
floor around the fountain must be kept dry and clean at all times.
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Cleaning Procedure for Windows
Step 1. Assemble supplies and put on appropriate PPE
Safety glasses, gloves, green microfiber cloth, blue microfiber cloth, microfiber
duster, glass cleaner
Step 2. Dust all horizontal surfaces
Use GREEN microfiber cloth
Apply water to the cloth if needed (for example, if the
area is very dusty) neededUse GREEN
microfiber cloth
Spot clean window sill as needed and dust window
blind with microfiber duster
Step 3. Clean windows
Spray glass cleaner on BLUE
microfiber cloth
Use the microfiber cloth to clean from
top to bottom
Clean using a circular motion
Add glass cleaner to your microfiber
cloth as needed
Step 4. Quality Check
Make sure there are no spots or streaks on the
window.
If there are spots or streaks, it could mean that the cloth
you are using is dirty.
Clean again with a new, clean microfiber cloth to remove
any spots or streaks
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Cleaning Procedure for Stairwells
Step 1. Assemble supplies and put on appropriate PPE
Microfiber duster, green and yellow microfiber cloths, wet floor signs mopping system, microfiber dust mop and flat broom, dust pan, all-purpose cleaner, safety
glasses, and gloves
Make sure all equipment is secured at the bottom of the stairwell, prior to cleaning.
Step 2. Dusting and spot cleaning
Use a GREEN microfiber cloth to dust all horizontal surfaces
If needed, spot clean walls as well. You can use a YELLOW microfiber cloth with all-purpose cleaner for any serious messes.
Step 3. Wipe down handrails
Spray all-purpose cleaner on a YELLOW microfiber cloth and use it to clean all hand rails. Start at the top of the stairwell and move toward the bottom.
Step 4. Sweep steps
Using a flat broom, start at the top of the stairs and carefully move down. Removed dirt and
debris with by sweeping collected material into a dustpan.
Follow up with a dust mop to remove any residual dust and dirt, going from top to bottom
of the stairwell.
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Step 5. Mop steps
Post “Wet Floor” signs at top and bottom of stairs
Using a microfiber mop, begin mopping steps. Stay one step
below the step you are mopping.
Move down the stairs carefully, mopping one step at a time.
Step 6. Put away supplies
Remember to only remove wet floor signs after stairs have completely dried
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Other Duties of the Custodian
School Grounds
It is a daily duty to do the following for the exterior of the building:
Remove paper, cans, and trash from the grounds Keep the playground equipment in safe condition. Any hazard to the children
should be repaired or reported immediately to your supervisor or the principal.
Inclement Weather Clean-Up
In the event of rain or snow, custodians are responsible for ensuring the school premises are safe for users of the NCCS facilities.
During rainy weather, ensure that the floor in entryways, hallways, bathrooms,
etc. stays clean and dry. Patrol these areas with a wet mop or a wet/dry vacuum to
clean up any immediate messes, especially when school opens and closes.
During snowy weather, use a shovel (for light snow) or the snow blower (for heavy
snow) found at each location to clear a path for walking in front of every portion of
sidewalk that is considered school property. Follow the manufacturer’s
instructions on using the snow blower. Apply salt to the areas of the sidewalk that
have been cleaned to prevent slippery conditions. Ensure that the floor in
entryways, hallways, bathrooms, etc. stays clean and dry. Patrol these areas with a
mop or a wet-dry vacuum to clean up any immediate messes, especially when
school opens and closes.
o Unless otherwise directed by your supervisor, please note you
are required to come in to work and clean up snow even if the
school is closed because of the snow and no other employees are
required to report to work.
Lighting
Custodians are responsible for proper lighting in the schools. This responsibility includes the following:
Replace burned-out bulbs and tubes by using standardized energy efficient lights prescribed by the School.
Turn lights off in unoccupied rooms. Turn out all lights, except for security lights and check that outside lights (if any)
are on before leaving the school at night. Know the location of all light switches, fuse boxes, and breaker boxes. Clean fixtures and lens annually. Replace burned out light bulbs and tubes with new bulbs of the same wattage. Be sure your non-conductive (wooden or fiberglass) ladder is of the proper height
and is safe. Handle fixtures properly to avoid shocks or cuts
Page 57 of 57
Master Custodial Work Schedule
This represents the cleaning schedule you should follow, unless otherwise instructed by your supervisor verbally or in writing (through your job description).
Services Daily Weekly Monthly Annually As Needed
Lock and unlock buildings X
Clean entryways X
Trash and recycle disposal X
Clean restrooms X
Clean corridors and hallways (sweep, mop, and spot clean walls)
X
Clean classrooms X
Clean drinking fountains X
Clean kitchens X
Clean cafeteria X
Litter patrol building exterior X
Clean all door handles X
Vacuum high-traffic areas X
Vacuum low-traffic areas X
Clean offices, lounges, and computer rooms
X
Clean laboratories X
Clean stairwells X
Clean windows X
Low dusting (Below 5 feet) X
High dusting (Above 5 feet) X
Scrub and recoat tile floors X
Extraction of all carpet areas X
Change ceiling vents X
Clean light fixtures X
Clean trash liners X
Replace light bulbs & tubes X
Respond to emergencies X
Unplug drains and plunge toilets X
Clean spills, vandalism X
Inclement weather duty X
Clean all cleaning brushes and tools X (or at least
weekly)
Wash microfiber cloths and mopheads X (or at least
weekly)
