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New Product Development & Innovation Webinar: Activate Your Truth

Date post: 21-Oct-2014
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For too many years, and in too many cases, the innovation process has been a place where good ideas go to die. Part of the problem is that internally driven innovation often results in a laundry list of thoughts with limited internal buy-in, making those ideas difficult to execute. Many options to outsource innovation process are “black box” processes – that is, they run a very distinct proprietary program that generates ideas, but internal client constituencies feel they have little ownership, and the ideas aren’t grounded in the realities of the organization’s consumers or capabilities. The innovation process is simply broken. But it can be simply fixed, too – and the results will not only empower your organization, they will generate enthusiastic and effective execution, and at the end of the day – drive revenue. That’s what innovation is really about, isn’t it? Introducing “Activate Your Truth” from Qualvu. This innovative, dynamic and collaborative approach takes innovation to a new level, by combining fresh and accurate consumer insights with your internal subject matter experts, in a disciplined and proven process that nurtures innovation that makes a difference. We like to state the process as a simple equation: Internal Truth + External Truth = Breakthrough Innovation The Activate Your Truth approach… •pushes you well beyond where thinking is today •identifies new opportunities to deliver growth •leverages your internal experts •produces grounded innovation •truly activates consumer insight •enables you to control your innovation process Download this webinar to discover how the innovation process has been reinvented!
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Page 2: New Product Development & Innovation Webinar: Activate Your Truth

ACTIVATE YOUR TRUTH

Breakthrough in New Product Development

Drive innovation

From Research to P&L

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Page 3: New Product Development & Innovation Webinar: Activate Your Truth

YOUR PRESENTERS

John WilliamsonCEO & Founder

Email: [email protected]: @johnmwilliamson

Keith RobinsonSenior Strategist

Email: [email protected]

Eddy WittrySenior Strategist

Email: [email protected]

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Page 4: New Product Development & Innovation Webinar: Activate Your Truth

LET’S DEFINE INNOVATION

There’s the Wikipedia version…1: the introduction of something new 2: a new idea, method, or device

Then there’s your version …1: ideas and action that impact your P&L2. research with huge stakes

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Page 5: New Product Development & Innovation Webinar: Activate Your Truth

THE PROBLEM

INNOVATION & RESEARCH ARE BROKEN

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Page 6: New Product Development & Innovation Webinar: Activate Your Truth

INNOVATION TODAY

Internally Driven

Underdeveloped Outcomes• Lack of….• Grounding in reality• Focus• Validation• Creative process

Participant Ill Will• Not comfortable• Tension from Ambiguity• Waste of time • Low Team Ownership

Innovation Firms Expensive Black box process Loss of Control Not Grounded in Realities No Team Ownership

Outcome Laundry list of thoughts

Outcome Risky, tough toexecute ideas

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Page 7: New Product Development & Innovation Webinar: Activate Your Truth

WHAT’S NEEDED

You need to base innovation on TruthUnbridled reality of your customers and potential customersFunctional realities of your internal business & stakeholder

The Innovation process itself begs for Innovation!Changing behavior of your potential customersEfficient, fast, integrated, and cost effective new ways

Innovation can’t happen in a vacuumStakeholders MUST be involvedCross-organizational commitment = Big wins

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Page 8: New Product Development & Innovation Webinar: Activate Your Truth

THE ACTIVATE YOUR TRUTH APPROACH

SOLUTIONACTIVATE YOUR TRUTH

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Page 9: New Product Development & Innovation Webinar: Activate Your Truth

INNOVATIONTOMORROW

ExternalTruth-based consumer insights

Internal Truth-based Cross disciplinarySubject Matter Experts

Real Innovation froma Higher Standard ofCollective Intelligence

INNOVATION IN INNOVATION

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Page 10: New Product Development & Innovation Webinar: Activate Your Truth

INNOVATIONTOMORROW

+Internal Truth-based Cross disciplinarySubject Matter Experts

Real Innovation froma Higher Standard ofCollective Intelligence

INNOVATION IN INNOVATION

External Truth Internal TruthInnovation

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Page 11: New Product Development & Innovation Webinar: Activate Your Truth

EXTERNAL TRUTH : CONSUMER INSIGHTS

The company that brought innovation and better intelligence to qualitative market research

Online video feedback – out of the focus group and into people’s lives

World class Strategy and Actionable Reporting

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Page 12: New Product Development & Innovation Webinar: Activate Your Truth

INTERNAL TRUTH: KEY TO INNOVATION

Led by research, executed across teams vital to innovation success

The right prism for consumer insights and “A-Ha!” insights

Enthusiastic buyin across and up the organization

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Page 13: New Product Development & Innovation Webinar: Activate Your Truth

MORE SPECIFICALLY,

THE “ACTIVATE YOUR TRUTH” APPROACH…

pushes you well beyond where thinking is today identifies new opportunities to deliver growth leverages your internal experts produces grounded innovation truly activates consumer insight enables you to control your innovation process

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Page 14: New Product Development & Innovation Webinar: Activate Your Truth

INNOVATION EMERGES FROMINFUSING FRESH & ACCURATE

INSIGHTS WITH SUBJECT MATTEREXPERTS IN A DISCIPLINED

PROCESS

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Page 15: New Product Development & Innovation Webinar: Activate Your Truth

ACTIVATE YOUR TRUTH PROTOCOL

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Page 16: New Product Development & Innovation Webinar: Activate Your Truth

HOW IT WORKSACTIVATE YOUR TRUTH

Smart StartDiscoverConsumerOpportunities

Internal Team Builds InitialConstructs

Pressure TestPreliminaryConcepts

Refine &Adjust FinalConcepts

AN INTEGRATED SOLUTION COMBINING INNOVATIVE CONSUMER RESEARCH WITH INTERNAL BRAND EXPERTS TO BUILD INNOVATION CONSTRUCTS

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John Williamson
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Page 17: New Product Development & Innovation Webinar: Activate Your Truth

YOUR INTERNAL PRE-SUMMITSTART SMART

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Page 18: New Product Development & Innovation Webinar: Activate Your Truth

BUILDING FOUNDATION

Output

Smart Study Design

RationaleBetter Research is the Result of Better Preparation

ActionCoalesce Organizational Intelligence

InputProject Goals &

ObjectivesKey Historical Research Data

Interviews with Key Stakeholders

Moderated internal working sessionAttendees: Qualvu Strategy Team

INTERNAL PRE-SUMMIT

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Page 19: New Product Development & Innovation Webinar: Activate Your Truth

BETTER PREPARATION: BETTER RESEARCHINITIAL PROJECT

Right Participants Qualvu Collection

Rich InsightsVideo Report:

Actionable Recommendations

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Page 20: New Product Development & Innovation Webinar: Activate Your Truth

INNOVATION SUMMITIDENTIFYING & UNCOVERING

NEW OPPORTUNITIES

MORNING SESSIONAFTERNOON SESSION

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Page 21: New Product Development & Innovation Webinar: Activate Your Truth

MORNING: INSIGHT IMMERSION SESSION

Review Qualvu outputCandid, truthful video sessionsGrounding internal stakeholders in the InsightsInternal Truth

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Page 22: New Product Development & Innovation Webinar: Activate Your Truth

AFTERNOON: INNOVATION WORK SESSION

Purpose: Leverage ‘world view’ to build highly relevant concepts

The Qualvu Innovation process combines the “Collective Intelligence” of your Internal Team with consumer insights to identify and develop new thinking.

CollectiveGenius

ConsumerInsights Innovation

Internal Team Collective

Intelligence

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Page 23: New Product Development & Innovation Webinar: Activate Your Truth

BUILD INITIAL CONCEPTSPOST SUMMIT

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Page 24: New Product Development & Innovation Webinar: Activate Your Truth

CONCEPT DEVELOPMENT PHASE

The Qualvu Strategy Team:

…brings the group’s concepts to life and into sharp focus.

…will step back from the inputs developed to fully form the concept direction and to apply the focus offered by the filter of the strategic framework.

…yields refined and tightly written concept statements.

…then back to the Team

POST INNOVATION SUMMIT

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Page 25: New Product Development & Innovation Webinar: Activate Your Truth

TOTAL TEAM CONCEPT SESSION

Output

Research Ready Concept Statements

RationaleAllow Project Core Team to Get Draft Concepts to Research Ready Stage

ActionReview Draft Concepts Refine and Improve

InputDraft Concept Statements

Purpose: Leverage World View on Research Ready Concepts

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Page 26: New Product Development & Innovation Webinar: Activate Your Truth

PRESSURE TESTING & REFINING CONCEPTS

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Page 27: New Product Development & Innovation Webinar: Activate Your Truth

1. PRESSURE TEST PROJECT

Initial reaction LikelihoodTo purchase

Usage Scenarios Suggestionsor

improvements

Purpose: Fully validate Concepts Against Consumer Truth

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Page 28: New Product Development & Innovation Webinar: Activate Your Truth

POWERING THE PRESSURE TEST

Truthful Human Intelligence: Deeper insight than traditional methods

In the moment, cultural, and ethnographic

Better feedback = better concepts

Purpose: Revise Concepts Based on Consumer Insights

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Page 29: New Product Development & Innovation Webinar: Activate Your Truth

2. CONCEPT REFINEMENT WORKSHOPPOST PRESSURE TEST

Input:Consumer Insights

• Discussion• Exploration• Alignment and

closure

Action:Workshop • Final

Concepts/Constructs• Final

Stimulus/Graphics

Output:Final Concepts

Purpose: Prepare Final Concept Recommendations for Team Review

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Page 30: New Product Development & Innovation Webinar: Activate Your Truth

REFINE & CONSTRUCT FINAL CONCEPTS

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Page 31: New Product Development & Innovation Webinar: Activate Your Truth

REFINE FINAL CONCEPT

Tighten and polish concept statement to form final concept statements.

Actively incorporate it into the development of final, refined concepts.

Take the content and direction generated by the team in the Concept Refinement Workshop.

Tight, organized conclusion to the Activate Your Truth process

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Page 32: New Product Development & Innovation Webinar: Activate Your Truth

PROCESS RECAP

Smart Start Uncover NewOpportunities

Build InitialConcepts

Pressure TestPreliminaryConcepts

Refine &Construct FinalConcepts

ACTIVATE YOUR TRUTH

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Page 33: New Product Development & Innovation Webinar: Activate Your Truth

ACTIVATE YOUR TRUTH

You gain innovation based on Truth

Unbridled reality of your customers and potential customers

Functional realities of your internal business & stakeholdersInfuse the Innovation process with Innovation

Changing behavior of your potential customersEfficient, fast, integrated, and cost effective new ways

You are the leader of a team-empowered process

Stakeholders involved

Cross-organizational commitment = Big wins

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