One Stop Shop One Stop Shop Student Services Student Services
ModelModel
Mt. San Antonio CollegeMt. San Antonio CollegeDeanna Smedley, CounselorDeanna Smedley, Counselor
Angel Lujan, CounselorAngel Lujan, Counselor
Defining the Defining the “One Stop Shop “One Stop Shop
Student Services Model (OSS)”Student Services Model (OSS)”
Centralized location, where students can Centralized location, where students can gain access toward college services in gain access toward college services in one building vs. scattered offices one building vs. scattered offices throughout campus in order to enhance throughout campus in order to enhance accessibility of services.accessibility of services.
Mt. Sac’s OSS ComponentsMt. Sac’s OSS Components
First FloorFirst Floor AssessmentAssessment AdmissionsAdmissions High School OutreachHigh School Outreach DSPSDSPS EOPS, CalWORKS, EOPS, CalWORKS,
CARECARE Office of Vice President Office of Vice President
of Student Servicesof Student Services
Second FloorSecond Floor Counseling CenterCounseling Center Financial AidFinancial Aid BridgeBridge Career Placement Career Placement
ServicesServices Career Transfer CenterCareer Transfer Center
Not Included in OSSNot Included in OSS
Health Services CenterHealth Services CenterOffice of Student LifeOffice of Student Life
AdvantagesAdvantages
Student can potentially complete matriculation Student can potentially complete matriculation process with more efficiencyprocess with more efficiency
Counselor can walk student to appropriate service if Counselor can walk student to appropriate service if necessarynecessary
Limits first time student intimidation factorLimits first time student intimidation factor Consequently may assist in reducing number of Consequently may assist in reducing number of
students that are lost through matriculation processstudents that are lost through matriculation process Allows for efficient consultation/communication with Allows for efficient consultation/communication with
other service staffother service staff
What is Connect 4?What is Connect 4? Matriculation process: students complete four Matriculation process: students complete four
components- Apply, Test, Orientation, components- Apply, Test, Orientation, RegistrationRegistration
Target population: Recent high school Target population: Recent high school graduate, feeder high schoolgraduate, feeder high school
Includes referrals made by Upward Bound, Includes referrals made by Upward Bound, Bridge Program, Counseling/Advising, other Bridge Program, Counseling/Advising, other student services, or high schoolstudent services, or high school
Student Services CenterStudent Services Center
First Floor ViewFirst Floor View
Second Floor ViewSecond Floor View
Counseling CenterCounseling Center
Admissions & RecordsAdmissions & Records
Financial AidFinancial Aid
EOPSEOPS
Bridge ProgramsBridge Programs
BookstoreBookstore
THANK YOU!THANK YOU!
