ORDERING Outlined REIMBURSEMENT...2019/08/19 · invoice) or a copy of the credit card receipt....

O R D E R I N GREIMBURSEMENT

G U I D E

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This document is for information purposes only and we reserve the right to change any part of this policy without notice. This document is not for consumer use. This is not an advertisement to extend consumer credit as defined by Regulation Z. NMLS #2280

21st Mortgage Corporation | 620 Market Street, One Center Square, Knoxville, TN 37902888.264.7626 | [email protected] | www.21stmortgage.com | www.21stcommunitylending.com

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Community Operator Identifies Which Manufacturer to UtilizeAn authorized employee from the community contacts the Manufacturer Sales Representative to inform them that they want homes to be floored under 21st Mortgage’s CASH Program.

Manufacturer Sales Representative Will Work with Authorized Community Employee to Create Quotesa. Please note CASH Homes should always be priced net. Volume rebates are strictly prohibited.b. Quotes need to be signed by an Authorized Community Employee granting approval for the home(s) to be built.c. Signed quotes need to be returned to the Manufacturer Sales Rep, who will email these to

[email protected] for approval.

Once 21st Mortgage Approves the Quotes, An Email Containing the Approvals will be Sent to Both the Community Operator and Manufacturer Sales RepresentativeManufacturing of the home(s) begins only after 21st Mortgage has approved the quotes.

Changes To A Quote? If the quote amount changes due to anything related to the base and/or options, an updated quote must be signed by an authorized community employee and sent to the CASH Program Administrator at [email protected]. If a quote or order is canceled by an authorized employee from the Community, please notify the CASH Program Administrator of the cancellation via phone or email.

O R D E R I N GCASH HOMES

P R O C E S S

C H O O S I N G A H O M E



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O P E R A T O RREIMBURSEMENT G U I D E L I N E S

1. Please complete one reimbursement request per home once setup is completed and paid in full.

The reimbursement will be paid directly to the Community Owner/Operator.

2. In general, we reimburse $8k for single section homes and $10k for multi section homes. Higher amounts will be considered on a case by case, and regional basis.

3. Please allow approximately 7-10 business days for reimbursement. Options for payment include check or direct deposit (see included ACH deposit form).

SETUP Piers, Level, Tie Down, Block, Trim Out

FOUNDATIONFooters, Concrete Slab, Gravel Pad

SKIRTINGVinyl or Brick, Timber, Gravel, Access Door

LANDINGSDecks, Steps, Railings, Wheel Chair Ramp

AIR CONDITIONINGUnit, Connections (Including External Thermostat Wire), Platform or Pad

UTILITIESConnection to Existing Electric or Gas, Sewer and Water Lines

MISCELLANEOUSFire Extinguisher, Smoke and Carbon Monoxide Detectors, Permits, Awnings, Shed, Carport, Garage

Community Improvements Not Eligible for Reimbursement:

Items Eligible for Reimbursement:Note: all include labor

Quick Guidelines:

PROPERTY IMPROVEMENTSDriveways, Infrastructure (Running ofUtility Lines), Sidewalks, Landscaping

HOME ACCESSORIESWasher and Dryer (must be ordered on home invoice),Mirrors, Fixtures, Upgrades Not Included on Home Invoice

OTHERAll Tools and Equipment



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S E T U PREIMBURSEMENT

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Please review the following items before submiting your package

ITEMS ELIGIBLE FOR REIMBURSEMENTSETUPPiers, Level, Tie Down, Block, Trim Out

FOUNDATIONFooters, Concrete Slab, Gravel Pad

SKIRTINGVinyl or Brick, Timber, Gravel, Access Door

LANDINGSDecks, Steps, Railings, Wheel Chair Ramp

AIR CONDITIONINGUnit, Connections (Including External Thermostat Wire), Platform or Pad

UTILITIESConnection to Existing Electric or Gas, Sewer and Water Lines

MISCELLANEOUSFire Extinguisher, Smoke and Carbon Monoxide Detectors, Permits, Awnings, Shed, Carport, Garage

ITEMS NOT ELEGIBLE FOR REIMBURSEMENTPROPERTY IMPROVEMENTSDriveways, Infrastructure ( Running of Utility Lines ), Sidewalks & Landscaping

HOME ACCESORIES Washer and Dryer ( must be ordered on home invoice ), Mirrors, Fixtures, Upgrades Not Included on Home Invoice

OTHERAll Tools and Equipment



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EXAMPLE

1.Please Submit Completed Reimbursement Form

a Please include the names of every contractor and/or supplier involved in the setup process.

EXAMPLE OF A COMPLETED SET-UP

ANOTE:Please do not submit reimbursement request until all setup has been completed and paid in full; this includes labor & materials.

CONTRACTOR, STORE AND VENDOR



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B

NOTE:When a bank statement is provided as proof of payment, please highlight expenses related to the Setup.

b Only contractors that have proof of payment can be listed in this section. Vendors without proof of payment will not be accepted.

BANK STATEMENT RECEIPT

CLEARED CHECK



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C

EXAMPLE

d If multiple companies complete one job, please include both companies as well as check number used to pay each vendor.

EXAMPLE

IF ONLY ONE CONTRACTOR IS LISTED

MULTIPLE COMPANIES FOR THE SAME JOB

D

EXAMPLE

c In the event that one company or contractor completes the entire job, please include this information in writing with a detailed invoice from the contractor with a breakdown of each item completed.



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2.Please provide copies of invoices, reciepts, and/or proof of payment to process the reimbursement

• To be able to organize the information, attach every invoice or reciept with the source of payment.

EXAMPLE

NOTE:If proof of payment is provided for multilpe units, please indicate the cost associated with each unit and include the Unit ID Number or Serial Number on each packet.

8.5X11 BLANK PAGE W/INVOICE +PROOF OF PAYMENT



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1.Date of the invoice2.Company information

3.purchased items4.invoice total

EXAMPLE

Required Info

ACCEPTABLE INVOICE



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UNACCEPTABLE INVOICE

EXAMPLE



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NOTE:• First reimbursement payment will be via a paper check, future payments will come via ACH.• Please include business W9 Form.• Our PDF forms include fillable fields that can be completed and printed.

EXAMPLE 1st Second West Banks

JANE J. [email protected]

COUNTRY AND SKY INC.JENNY JANE

Circle St #109800-000-001234567

123456879

JOHN DOE

CHECKING55544433

12345687

3.REGISTRATION FORM FOR AUTOMATED TRANSACTIONS CLEARING HOUSE “ACH” To be able to recieve the reimbursetment check, a completed form for an ACH must be submitted to CASH

Administrator email [email protected]

INSTRUCTIONS:Please submit completed ACH Form to the CASH Program Administrator at [email protected], along with the Reimbursement Form and copies of receipts and invoices. In order to verify the information, the initial ACH deposit will be for $0.00 and you will receive a live check for this reimbursement. Once 21st Mortgage receives confirmation from your bank, future reimbursements will be processed through ACH direct deposit. Funds take approximately two bank business days to appear in your account.

Bank Name:

Bank Address:

Bank Phone #:

ABA Routing Transit #:

Deposit Account #

Deposit Account Title:

Type Of Account:

Tax Id #:

YOUR CONTACT INFORMATION:

ACH Coordinator Name:

ACH Coordinator Phone#

ACH Coordinator Fax #:

ACH Coordinator E-Mail Address:

R E G I S T R A T I O N F O R MFOR ACH TRANSACTIONS


Payee Name:

Authorized Signer Name:

Authorized Signer Signature:

Date:

Name of Payee/Bank:Title of Contact:

21st Employee date:Note:

Verbal Confirmation - Talked to:Payee Bank

Date:For 21st Corporation Use



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SET-UP REIMBURSEMENTFORM

DIRECTIONSPlease do not submit reimbursement request until all setup has been completed and paid in full; this includes labor & materials. Please provide copies of invoices, receipts, and/or proof of payment to process the reimbursement. If a contractor was used, please include a copy of the invoice, along with a copy of the check written to the contractor (the payee on the check should match the name on the invoice) or a copy of the credit card receipt. Please submit completed Reimbursement Form, copies of receipts and invoices, and ACH Form (if applicable) to [email protected].

Community Name Phone:

Community Address for Reimbursement

Authorized by:

City St Zip

Home Address (including Lot#)

Serial #

City St Zip

WORK COMPLETED CONTRACTOR, STORE, VENDOR PAID AMOUNT

FOOTERS / FOUNDATION $

SETUP $

SKIRT $

DECK / STEPS $

A/C $

WATER / SEWER HOOK-UP $

ELECTRIC HOOK-UP $

MISC $

MISC $

MISC $

Special Instruction: $

GRAND TOTAL

If more than one page is needed, please include the GRAND TOTAL on 2nd page.Please submit completed Reimbursement Form, copies of receipts and invoices, and ACH Form (if applicable) to [email protected].



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INSTRUCTIONS:Please submit completed ACH Form to the CASH Program Administrator at [email protected], along with the Reimbursement Form and copies of receipts and invoices. In order to verify the information, the initial ACH deposit will be for $0.00 and you will receive a live check for this reimbursement. Once 21st Mortgage receives confirmation from your bank, future reimbursements will be processed through ACH direct deposit. Funds take approximately two bank business days to appear in your account.

Bank Name:

Bank Address:

Bank Phone #:

ABA Routing Transit #:

Deposit Account #

Deposit Account Title:

Type Of Account:

Tax Id #:

YOUR CONTACT INFORMATION:

ACH Coordinator Name:

ACH Coordinator Phone#

ACH Coordinator Fax #:

ACH Coordinator E-Mail Address:

R E G I S T R A T I O N F O R MFOR ACH TRANSACTIONS

Payee Name:

Authorized Signer Name:

Authorized Signer Signature:

Date:

Name of Payee/Bank

Title of Contact

Note:

21st Employee Date:

For 21st Mortgage Corporation use only

BankPayeeVerbal Confirmation: Date:



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Question:If I am purchasing materials for my CASH home along with other projects, do I need to submit a separate receipt for reimbursable CASH home materials?

Answer:Yes, please process a separate transaction for CASH home reimbursable materials and submit a separate receipt.

Question:I hired a single contractor to work on several CASH homes in my community. Is a separate invoice required for each home?

Answer:Yes, please ask the contractor to invoice each home separately and to include the specific lot number on each invoice.

Question:If community maintenance personnel perform any setup work, how do I request reimbursement for his/her labor?

Answer:Please note on the Reimbursement Request Form that maintenance personnel performed the labor and include the total number of hours x hourly wage. See example below.

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SKIRTSupplies for skirting $1000.00. Installation by our maintenance person, 12 hours x $15.50 = $186.00 $ 1186.00x

F A Q ’ S

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ORDERING Outlined REIMBURSEMENT...2019/08/19 · invoice) or a copy of the credit card receipt....

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