Before Installing Patches:

1. Officescan Master Service - Stopped

2. Apache - Stopped

Install "osce_105_win_en_patch4.exe"

Failed:

-> Checking operating system... - WIN2008_R2_64 (Failed)

-> Checking program version... - 10.5

-> Checking program language... - en

-> Checking available disk space... - C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\

-> Checking service pack version.. -

-> Checking Patch version... - (Failed)

-> Restarting OfficeScan Master Services... - 1

-> Stopping OfficeScan Control Manager Agent Service...

-> Stopping the Apache2 Service...

-> Stopping the OfficeScan Active Directory Integration Service...

-> Stopping OfficeScan Master Service...

-> Stop Intrusion Defense Firewall

- The specified service does not exist as an installed service.

-> Stopping OfficeScan Plug-in Manager...

- The specified service does not exist as an installed service.

-> Checking operating system... - WIN2008_R2_64 (Failed)

-> Checking program version... - 10.5

-> Checking program language... - en

-> Checking available disk space... - C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\

-> Checking service pack version.. -

-> Checking Patch version... - (Failed)

-> Restarting OfficeScan Master Services... - 1

-> Stopping OfficeScan Control Manager Agent Service...

-> Stopping the Apache2 Service...

-> Stopping the OfficeScan Active Directory Integration Service...

-> Stopping OfficeScan Master Service...

-> Stop Intrusion Defense Firewall

- The specified service does not exist as an installed service.

-> Stopping OfficeScan Plug-in Manager...

- The specified service does not exist as an installed service.

-> Checking the status of Trend Micro Smart Scan Server Service - 2 (Failed)

-> Checking Integrated Smart Protection Server information - 1

-> Stop Trend Micro Local Web Classification Server Service

-> Create Backup Folder

-> Delete .Old Backup Folder

-> If there is Patch 4 backup folder, rename it to .Old, preventing rollback fail if improperly applied the patch more than one time

-> Create Backup Folder

-> Create backup folder

-> Create backup folder

-> Create backup folder

-> Create backup folder

-> Create backup folder

-> Move file \PCCSRV\Web\Service\TmUpdate.dll

-> Move file \PCCSRV\LWCS\perfLWCSPerfMonMgr.dll

-> Move file \PCCSRV\WSS\x86\perfWssPerfMonMgr.dll

-> Move file \PCCSRV\WSS\x64\perfWssPerfMonMgr.dll

-> Move file \PCCSRV\WSS\perfWssPerfMonMgr.dll

-> Stopping OfficeScan services...

-> Waiting for services to be fully stopped

-> Create Backup Folder

-> Create Backup Folder

-> Create Backup Folder

-> Backup ofcscan.ini file.

-> Backup server.ini file.

-> Backup component.ini file.

-> Backup ofcserver.ini file.

-> Backup file.

Patch -> Copying OfficeScan 10.5 Patch 4 modules... : FileGroup1.

Success.

Patch -> Copying OfficeScan 10.5 Patch 4 modules... : FileGroup2.

Success.

Patch -> Copying OfficeScan 10.5 Patch 4 modules... : FileGroup3.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup4.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Admin]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup5.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup6.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup7.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Admin\Utility\ClientPackager]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup8.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup9.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup10.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Admin\Utility\GatewaySettingsImporter]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup11.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup12.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup13.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Admin\Utility\ImgSetup]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup14.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup15.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup16.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup17.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Admin\Utility\IpXfer]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup18.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup19.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Admin\Utility\SPNSXfr]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup20.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup21.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup22.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Admin\Utility\TMVS]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup23.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup24.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup25.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\CmAgent]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup26.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup27.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup28.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup29.

Success.

Patch -> Duplicate OfficeScan 10.5 4 Modules : FileGroup30.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup31.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Pccnt]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup32.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup33.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup34.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Pccnt\Common]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup35.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup36.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup37.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup38.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup39.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Pccnt\Disk1]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup40.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Pccnt\Win64\x64]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup41.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup42.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup43.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup44.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup45.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup46.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web\CGI]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup47.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup48.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup49.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup50.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup51.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web\ClientUtility]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup52.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\CGI]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup53.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup54.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup55.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup56.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup57.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup58.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup59.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup60.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\ad_integration]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup61.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup62.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup63.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\Addon]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup64.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup65.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup66.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\AntiBody]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup67.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup68.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup69.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\Auth]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup70.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup71.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup72.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\

ClientInstall]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup73.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup74.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup75.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\clientmag]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup76.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup77.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup78.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\cloud_service]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup79.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup80.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup81.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\common]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup82.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup83.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup84.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\compliance_report]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup85.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup86.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup87.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\log]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup88.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup89.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup90.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\notify]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup91.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup92.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup93.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\PFW]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup94.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\root]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup95.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup96.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup97.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup98.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup99.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\serveradm]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup100.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup101.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup102.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\summary]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup103.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup104.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup105.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\tools]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup106.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup107.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup108.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\update]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup109.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\RemoteInstallCGI]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup110.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup111.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup112.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup113.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup114.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\WSS\x64\isapi\]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup115.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup116.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup117.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Web_OSCE\Web_console\HTML\vdi]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup118.

Success.

Patch (empty) : FileGroup119.

Success.

Patch (empty) : FileGroup120.

Success.

Patch (empty) : FileGroup121.

Success.

Patch (empty) : FileGroup122.

Success.

Patch (empty) : FileGroup123.

Success.

Patch (empty) : FileGroup124.

Success.

Patch (empty) : FileGroup125.

Success.

Patch (empty) : FileGroup126.

Success.

Patch (empty) : FileGroup127.

Success.

Patch (empty) : FileGroup128.

Success.

Patch (empty) : FileGroup129.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup130.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup131.

Success.

Patch (empty) : FileGroup132.

Success.

Patch (empty) : FileGroup133.

Success.

Patch (empty) : FileGroup134.

Success.

Patch (empty) : FileGroup135.

Success.

Patch (empty) : FileGroup136.

Success.

Patch (empty) : FileGroup137.

Success.

Patch (empty) : FileGroup138.

Success.

Patch (empty) : FileGroup139.

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup140.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Engine\x64\]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup141.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Download\Engine\]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup142.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Admin\Utility\ISPSInstaller]

Success.

Patch -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup143.

Some files were not copied due to one of the following reasons:

One or more of the existing files has a more recent timestamp than the Patch/HF file(s)

One or more of the existing files has a higher build number than the Patch/HF file(s)

Success.

-> Checking Unreachable Netowrk Setting - (Failed)

Update OfcScan.ini

Update OfcScan.ini

Update OfcScan.ini

Update OfcScan.ini

Update OfcScan.ini

Update OfcScan.ini

Update OfcScan.ini

Update OfcScan.ini

Update OfcScan.ini

Update OfcScan.ini

Update OfcScan.ini

Update LWCS.ini

Update Agent_BuildNumber in Agent.ini

Update MenuVersion in Product.ini

Update StatusLogUpdatedDiffTime in Product.ini

-> Checking file version - 6.2

-> Checking file version - 6.2

-> Checking build number - 3021 (Failed)

Patch -> Update OSCE 10.5 Patch 4 related modules for SSAPI : FileGroup300.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\download\engine\ssapi32_v6\]

[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\download\engine\ssapi64_v6\]

Success.

-> Update Server.ini

-> Update Server.ini

-> Update Server.ini

-> Update Server.ini

-> Update ofcscan.ini

-> Update ofcscan.ini

-> Update ofcscan.ini

-> Update ofcscan.ini

-> Update component.ini

-> Update component.ini

-> Update component.ini

-> Update component.ini

-> Update component.ini

-> Update component.ini

-> Update component.ini

-> Update component.ini

-> Update component.ini

-> Update component.ini

-> Update ofcscan.ini

-> Update ofcscan.ini

-> Update Server.ini

-> Update Server.ini

-> Update component.ini

-> Update component.ini

-> Checking file version - 2.90 (Failed)

Patch -> Update OSCE 10.5 Behavior Monitoring Core Service modules : FileGroup400.

Success.

Patch -> Update OSCE 10.5 BM modules : FileGroup401.

Success.

-> Update ofcscan.ini

-> Update component.ini

-> Update Server.ini

-> Checking file version - 2.90 (Failed)

Patch -> Update OfficeScan 10.5 Patch 4 Behavior Monitoring Driver modules... : FileGroup420.[Create Directory : C:\Program Files (x86)\Trend Micro\OfficeScan\PCCSRV\Backup\Patch4_B2251\Pccnt\Drv]

Success.

Patch -> Update OfficeScan 10.5 Patch 4 Behavior Monitoring Driver modules... : FileGroup421.

Success.

Update OfcScan.ini

Update OfcScan.ini

Update Server.ini

Update Component.ini

-> Checking ISAPI for 64-bit platforms... - 0 (Failed)

-> Copy files to uncompress server help files

-> Copy files to uncompress server help files

-> Uncompress server help files

-> check 32 or 64, whether FileSize \PCCSRV\WSS\isapi\VSAPIInfo.dll is equal to \PCCSRV\WSS\x86\VSAPIInfo.dll - 221184

Patch -> Update LWCS for 32 bit mode : FileGroup500.

Failed.

Rollback: -> Update LWCS for 32 bit mode : FileGroup500. Success.

Rollback:-> Uncompress server help files

Rollback:-> Copy files to uncompress server help files

Rollback:-> Copy files to uncompress server help files

Rollback:Update Component.ini

Rollback:Update Server.ini

Rollback:Update OfcScan.ini

Rollback:Update OfcScan.ini

Rollback: -> Update OfficeScan 10.5 Patch 4 Behavior Monitoring Driver modules... : FileGroup421. Success.

Rollback: -> Update OfficeScan 10.5 Patch 4 Behavior Monitoring Driver modules... : FileGroup420. Success.

Rollback:-> Update Server.ini

Rollback:-> Update component.ini

Rollback:-> Update ofcscan.ini

Rollback: -> Update OSCE 10.5 BM modules : FileGroup401. Success.

Rollback: -> Update OSCE 10.5 Behavior Monitoring Core Service modules : FileGroup400. Success.

Rollback:-> Update component.ini

Rollback:-> Update component.ini

Rollback:-> Update Server.ini

Rollback:-> Update Server.ini

Rollback:-> Update ofcscan.ini

Rollback:-> Update ofcscan.ini

Rollback:-> Update component.ini

Rollback:-> Update component.ini

Rollback:-> Update component.ini

Rollback:-> Update component.ini

Rollback:-> Update component.ini

Rollback:-> Update component.ini

Rollback:-> Update component.ini

Rollback:-> Update component.ini

Rollback:-> Update component.ini

Rollback:-> Update component.ini

Rollback:-> Update ofcscan.ini

Rollback:-> Update ofcscan.ini

Rollback:-> Update ofcscan.ini

Rollback:-> Update ofcscan.ini

Rollback:-> Update Server.ini

Rollback:-> Update Server.ini

Rollback:-> Update Server.ini

Rollback:-> Update Server.ini

Rollback: -> Update OSCE 10.5 Patch 4 related modules for SSAPI : FileGroup300. Success.

Rollback:Update StatusLogUpdatedDiffTime in Product.ini

Rollback:Update MenuVersion in Product.ini

Rollback:Update Agent_BuildNumber in Agent.ini

Rollback:Update LWCS.ini

Rollback:Update OfcScan.ini

Rollback:Update OfcScan.ini

Rollback:Update OfcScan.ini

Rollback:Update OfcScan.ini

Rollback:Update OfcScan.ini

Rollback:Update OfcScan.ini

Rollback:Update OfcScan.ini

Rollback:Update OfcScan.ini

Rollback:Update OfcScan.ini

Rollback:Update OfcScan.ini

Rollback:Update OfcScan.ini

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup143. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup142. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup141. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup140. Success.

Rollback: (empty) : FileGroup139. Success.

Rollback: (empty) : FileGroup138. Success.

Rollback: (empty) : FileGroup137. Success.

Rollback: (empty) : FileGroup136. Success.

Rollback: (empty) : FileGroup135. Success.

Rollback: (empty) : FileGroup134. Success.

Rollback: (empty) : FileGroup133. Success.

Rollback: (empty) : FileGroup132. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup131. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup130. Success.

Rollback: (empty) : FileGroup129. Success.

Rollback: (empty) : FileGroup128. Success.

Rollback: (empty) : FileGroup127. Success.

Rollback: (empty) : FileGroup126. Success.

Rollback: (empty) : FileGroup125. Success.

Rollback: (empty) : FileGroup124. Success.

Rollback: (empty) : FileGroup123. Success.

Rollback: (empty) : FileGroup122. Success.

Rollback: (empty) : FileGroup121. Success.

Rollback: (empty) : FileGroup120. Success.

Rollback: (empty) : FileGroup119. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup118. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup117. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup116. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup115. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup114. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup113. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup112. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup111. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup110. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup109. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup108. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup107. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup106. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup105. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup104. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup103. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup102. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup101. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup100. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup99. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup98. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup97. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup96. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup95. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup94. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup93. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup92. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup91. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup90. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup89. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup88. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup87. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup86. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup85. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup84. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup83. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup82. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup81. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup80. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup79. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup78. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup77. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup76. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup75. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup74. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup73. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup72. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup71. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup70. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup69. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup68. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup67. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup66. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup65. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup64. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup63. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup62. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup61. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup60. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup59. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup58. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup57. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup56. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup55. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup54. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup53. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup52. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup51. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup50. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup49. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup48. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup47. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup46. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup45. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup44. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup43. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup42. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup41. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup40. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup39. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup38. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup37. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup36. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup35. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup34. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup33. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup32. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup31. Success.

Rollback: -> Duplicate OfficeScan 10.5 4 Modules : FileGroup30. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup29. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup28. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup27. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup26. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup25. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup24. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup23. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup22. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup21. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup20. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup19. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup18. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup17. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup16. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup15. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup14. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup13. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup12. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup11. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup10. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup9. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup8. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup7. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup6. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup5. Success.

Rollback: -> Duplicate OfficeScan 10.5 Patch 4 Modules : FileGroup4. Success.

Rollback: -> Copying OfficeScan 10.5 Patch 4 modules... : FileGroup3. Success.

Rollback: -> Copying OfficeScan 10.5 Patch 4 modules... : FileGroup2. Success.

Rollback: -> Copying OfficeScan 10.5 Patch 4 modules... : FileGroup1. Success.

Rollback:-> Backup file.

Rollback:-> Backup ofcserver.ini file.

Rollback:-> Backup component.ini file.

Rollback:-> Backup server.ini file.

Rollback:-> Backup ofcscan.ini file.

Rollback:-> Create Backup Folder

Rollback:-> Create Backup Folder

Rollback:-> Create Backup Folder

Rollback:-> Waiting for services to be fully stopped

Rollback:-> Stopping OfficeScan services...

Rollback:-> Move file \PCCSRV\WSS\perfWssPerfMonMgr.dll

Installation failed!