Ossiannilsson icqh2014 sakarya university_turkey

International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 4th

December 2014

Quality in e-learning

DR. EBBA OSSIANNILSSON

LUND UNIVERSITY, SWEDEN http://www.slideshare.net/EbbaOssiann

http://www.slideshare.net/EbbaOssiann



Ebba Ossiannilsson, PhD Lund University

http://www.esmu.be/

http://www.oulu.fi/english/contact.html

mooc.efquel.org/‎

Ebba Ossiannilsson Lund University, Sweden Dr. Project Manager E-learning expert Certifierad e-l quality Reviewer Board member EFQUEL, EDEN NAP Vice President SADE, SE Research leader ICDE International Quality Standard Study Evaluator SEQUENT EDEN Fellow2014 Global OER Graduate Network (OUGN)

Ossiannilsson (2012) Benchmarking (e)-learning in higher education, Doctoral dissertation, Oulu University, Finland

International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014

http://jultika.oulu.fi/Record/isbn978-952-62-0041-5

Agenda

What do we mean by eLearning

OER/MOOCs

Quality

Trends

Whats in it for me?


LEARNING AREANAS ARE CHANGING


Demography Globalisation Technology

Drivers

Labour market trends & demands

Labour Market

ICT Trends

Personalisation

Collaboration

Informalisation

Tailormade & targeted Active & constructive Motivating & engaging

Learner- centred

Social learning

Lifewide learning

Peer-learning Sharing & collaborating In communities

Anywhere, anytime Blending virtual & real Combining

sources/providers

Initiative, resilience Responsibility

Risk-taking, creativity

Social skills

Learning skills

Personal skills

Education & Training New ways of learning New skills

Managing, organising Meta-cognitive skills

Failing forward

Team-, networking Empathy, compassion

Co-constructing

Social networks Games Mobiles OER

Augmented Reality Data mining

3D virtual worlds LMS

Electronic tutors

ePortfolios e-books

Learning analytics

? ? ?

?

© European Commission, 2011 Source: IPTS (2011): „The Future of Learning: Preparing for Change“, http://ipts.jrc.ec.europa.eu/publications/pub.cfm?id=4719

http://ipts.jrc.ec.europa.eu/publications/pub.cfm?id=4719

Education Our Content

Our Support

Our Students

Friesen & Murray, 2011


Blended learning

A pedagogical model combining face to face classroom teaching with the redesign of the educational environment and learning experience, thus contributing to the creation of a ”community of inquiry” (EUA 2014)

Hybrid learning, defined as a deliberate attempt to combine the best of both face-to-face and online learning. Bates 8th May 2013


Conole 2014

User generated content

Peer critiquing

Networked

Collective aggregation

Personalised

Open

http://www.youtube.com/watch?v=QzZyUaQvpdc

http://www.flickr.com/photos/r8r/4109502436/

Play

Performance

Simulation

Appropriation

Multitasking

Distributed cognition

Collective intelligence

Judgement

Transmedia

navigation

Networking

Negotiation

Jenkins et al., 2006

Digital literacies Creativity



EC Recommendations for Higher Education Opening up Education

review their organisational strategies exploit the potential of Massive Open Online Courses (MOOCs) stimulate innovative learning practices such as blended learning equip teachers with high digital competences equip learners with digital skills think about how to validate and recognise learner’s achievements in online education make high quality Open Education Resources (OER) visible and accessible International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014

http://www.openeducationeuropa.eu/‎

What does EC mean with Opening up education?

Opening up education means bringing the digital revolution into education

Digital technologies allow all individuals to learn, anywhere, anytime, through any device, with the support of anyone


" We must engage and fundamental transform the educational and learning systems… … and we must exploit and take advantages of the potentials that open and flexible education offers" (Commissionaire Vassilio EADTU 120929)


50 shades of openness

©

Copyright Public domain Creative Commons


UNESCO/COL

Open Educational Resources (OERs) are any type of educational materials that are in the public domain or introduced with an open license. The nature of these open materials means that anyone can legally and freely copy, use, adapt and re-share them. OERs range from textbooks to curricula, syllabi, lecture notes, assignments, tests, projects, audio, video and animation.


UNESCO/COL

COL-UNESCO defines OER as: The phenomenon of OER is an empowerment process, facilitated by technology in which various types of stakeholders are able to interact, collaborate, create, and use materials and pedagogic practices, that are freely available, for enhancing access, reducing costs, and improving the quality of education and learning at all levels

(Kanwar, Balasubramanian & Umar 2010)


OER Paris Declaration (1)

awareness and use

enabling environments

strategies and policies

open licensing frameworks

sustainable development of quality


OER Paris Declaration (2)

strategic alliances

variety of languages and cultural contexts

research

finding, retrieving and sharing

open licensing, public funds



BIS RESEARCH PAPER NUMBER 130 The Maturing of the MOOC

http://www.creativecommons.org/

http://www.col.org/resources/publications/Pages/detail.aspx?PID=364


https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/240193/13-1173-maturing-of-the-mooc.pdf

http://www.moocresearch.com/

http://www.oer-quality.org/



http://oerresearchhub.org/

http://www.unesco.org/new/en/communication-and-information/access-to-knowledge/open-educational-resources/

http://www.openeducationeuropa.eu/

Expectations to OER

“OERs have the potential to solve the global education crisis and contribute to sustainable economic growth”

Sir John Daniel, former CEO for Commonwealth of Learning and David Killion, US ambassador to UNESCO said in Guardian in July 2012


MOOC (Downes 2013)

Massive

Open

Online

Course



www.educatorstechnology.com


http://www.educatorstechnology.com/2013/07/open-educational-resources-explained.html

E-learning in European HEI EUA 2014

Support structures /services

Intra-institutional

Coordination

Quality assurance

Recognition

• October –December 2013

• 249 answers

• 37 countries

• EU and wider Europe


Pedagogical and economic motives…

Need for flexibility time/place

Better use of resources

Both residential students and a wider range or profressionals and other lifelong learners

Transversal skills and training

Entrepreneurial skills and ” Curriculum (Society is the curriculum)

Assessment change

Not much attention by QA in mainstream

Most HEI are reviewing strategies, but also how to mainstream and implement

E-learning as catalyst for innovation


National strategies

Institutional strategies

Mainstreaming

Only in some departments

Or

Thanks to just some teachers

…and students

Institutional governance and management

Internal/external QA/QE


more self-directed better equipped to capture information more reliant on feedback from peers more inclined to collaborate more oriented toward being their own “nodes of production” global digital citizens

Learners today are:


Quality Culture– Interaction

CC BY Some rights reserved by SeattleClouds.com

Quality control Processmodels Guidelines Rules Standards

Competences Attitudes Values Self-evaluation

Communication Trust

Collaboration Inclusiveness

Innovation/Creativity Comittment


http://creativecommons.org/licenses/by/2.0/

http://www.flickr.com/photos/42106306@N00/

Quality - Retrospective or prospective?

• From control to enhancement

• Self-evaluation

• Peer review

• Benchmarking

• Certification

• Accreditation

CC BY-NC Some rights reserved by Shira Golding

Doctoral dissertation Ossiannilsson, E (2012) Benchmarking e-learning in higher education: lessons learned from international projects. (Oulu University, Finland)


http://creativecommons.org/licenses/by-nc/2.0/

http://www.flickr.com/photos/boojee/

Cartography


OSSIANNILSSON, WILLIAMS, CAMILLERI, BROWN

ICDE QUALITY STANDARD STUDY 2014

ICDE QUALITY STANDARD STUDY 2014

1) overview of standards, guidelines and benchmarks for quality

open, distance, flexible, and online education, including e-learning

2) analysis of and recommendation for which standards and

guidelines that are most relevant for the ICDE membership,

3) analysis of opportunities for ICDE to align its work with that of key

national and international stakeholders, included quality agencies.

4) recommendations for ICDE’s future work on quality guidelines,

benchmarks, standards and quality.

5) presentation of a series of proposals, which ICDE may realistically pursue including an analysis of resources required


eMM CHEA

http://efquel.org/

http://www.learning-agency.net/

http://www.eadtu.eu/

MOST USED CHEA

EMM

OLC (former Sloan C)

Quality Matters

Khan 8 dimensional framework

Elearning Quality (framework)

UNIQUe

ECB Check

Epprobate

E-xcellence

OER TIPS

OpenupEd

E-learning MOOC OER



Quality framework for MOOCs in Europe • Openness to learners • Digital openness • Learner-centred approach • Independent learning • Media-supported interaction • Recognition options • Quality focus • Spectrum of diversity


Certification

For Institutions

unique.efquel.org

For Program and Courses

ecb-check.efquel.org

Evaluation tool

sevaq.efquel.org


http://unique.efquel.org/

http://ecbcheck.efquel.org/



http://sevaq.efquel.org/

http://efquel.org/


strategy & e-learning commitment to innovation openness to the community learning resources: resources for learning, students, university staff learning processes: quality of the offer, assessment of learning human resource development

http://efquel.org/

Information about the programme

Target group orientation

Quality of the content

Programme/course design

Media design, technology

Evaluation & review


http://efquel.org/

The eight General Standards

• Course Overview and Introduction

• Learning Objectives (Competencies)

• Assessment and Measurement • Instructional Materials • Course Activities and Learner

Interaction • Course Technology • Learner Support • Accessibility and Usability




• Course design

• Learning design

• Media design

• Content

eMM eLearning Maturity Model

A. Learning B. Development C. Support D. Evaluation E. Organisation


Ossiannilsson E & Landgren L (2011). Essential areas that benchmarking e-learning ought to cover. Reprinted with permission from Wiley-Blackwell.


Best guarantees of quality in e-learning

Well-qualified subject experts that are also well trained in both teaching

methods and the use of technology for teaching

Highly qualified and professional learning technology support staff

Adequate resources, including appropriate instructor/student ratios

Appropriate methods of working (teamwork, project management)

Systematic evaluation leading to continuous improvement

Bates 2012, in Ossiannilsson (2012)

Inte

rnat

ion

al C

on

fere

nce

on

Qu

alit

y in

Hig

her

Ed

uca

tio

n (I

CQ

H),

Sak

arya

Un

iver

sity

, Tu

rkey

3-5

D

ecem

ber

20

14

_O

ssia

nn

ilsso

n2

01

4

//uwfpcluster01.uw.lu.se/fov-eos$/Desktop/TIPS-Shorter_12August2013.pdf

Purpose/Level (Prel results)

Certification

Label

Accreditation

Benchmarking

Framework

Global National Institutional Influencial


SET OF PRINCIPLES ON QUALITY (Prel results)

Dynamic

Process conversation incl reflective practice

Stakeholders interested incl students

Approaches: Enhancement vs assurance

Contextbound contextualises generic /vs content

Contestable/debateable

Maturity

Open culture/practice core of culture

Personalisation


First set of recommendations (Prel results) QA systems must

● be flexible enough to deal with rapid change in the

field: several have lost their relevance due to

inability to change fast enough

● be better contextualised to the needs (culture,

language, socio-economic priorities) of local

regions (but not at the expense of

internationalisation)


Policy Recommendations (Prel results)

● QA agencies should take a stronger role in promoting

innovation, rather than solely controlling quality

● Integration of QA into HE systems needs to take

account of the mature QA processes already in place

● New Credentials (esp. linked to open learning), are

necessitating a QA focus on credentialisation

● Non-Traditional providers are often not covered by any

QA system

● Unbundling of Educational systems may require

corresponding unbundling of QA systems International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014

Set of proposals (Prel results)

● e-learning Quality needs to be contextualised as part of

institutional strategy

● Quality is a process: providing tools and methods to

support quality culture are key to overall improvement

● The understanding of quality e-learning is evolving:

investing more dialogue/community with

professionals/network

● Conversation like the suggested Quality Hub, cf OER

Hub, will aid this process


Sustainability (Prel results) Institutional take up, governance and management

Potentials or mainstreaming and diversification of provision

E-infrastructure and support to students and staff Incentives not at least for staff

Quality assurance/enhancement

Catalyst

CC

Global digital citizens

Rethinking, out of comfort zone

Embrace benefits …smart learning


..biggest challenge in innovation is ENVISIONING A NEW PARADIGM AND ABANDONING THE OLD CONSTRUCTS

….growing DISRUPTION of higher education’s traditional business models, there is a steady move TOWARDS ‘OPENNESS’ THAT IS DRIVING INNOVATION and has the potential to create a new paradigm in HE

GLOCALISATION

…EMBRACE UBIQUITOUS AND MOBILE ANYWHERE, ANYONE, ANYTIME


http://www.academicpartnerships.com/sites/default/files/Guide-OnlineHigherEd.PDF

Changing practices

• Nature of learning, teaching and research is changing

• It’s about

–Harnessing new media

–Adopting open practices

• New business models are emerging

(image Conole 2012)


On changing perspectives

Networking

Sustainability

Boundless education

Lifelong learning

Holistic and conceptual approach and embedded and beyond

A move from my students, my course, my resorurse… towards our´s…

Globalisation

Demography

Technical and digital development

Student involvement and student completion

Quality

Frame of references

(Ossiannilsson 2012)


Innovative pedagogy

• Learning analytics

• Seamless learning

• Digital scholarsship

• Geolearning

• Learning from gaming

• Maker culture

• Learning outcomes

• Assessments


• massive open social

• learning learning design informed by analytics

• the flipped classroom

• bring your own devices learning to learn

• dynamic assessment

• event-based learning

• learning through storytelling

• threshold concepts, and

• bricolage


http://cdn.nmc.org/media/2015-horizon-he-preview.pdf

The integration of digital technologies and pedagogies should form an integral element of higher education institutions’ strategies for teaching and learning. Clear goals and objectives should be defined and necessary organisational support structures (such as the European Academy of Teaching and Learning) established to drive implementation(3) All staff teaching in higher education institutions should receive training in relevant digital technologies and pedagogies as part of initial training and continuous professional development (5) Governments and higher education institutions should work towards full open access of educational resources (13)

Recommendations (15)



Concept and Graphic by Steve Wheeler

Tony Bates 2014

Tony Bates 2014

CH

ALL

ENG

E

SKILLS Low High

Low

H

igh

Anxiety

Boredom Stev

e W

hee

ler,

Un

iver

sity

of

Ply

mo

uth

, 20

14

Adapted from: Csikszentmihalyi (1991) and Killi (2009)

IN THE END OF THE DAY WHAT´S IN IT FOR ME, AS A LEARNER?


REFLECTIONS AND QUESTIONS? ÇOK TEŞEKKÜR EDERIM!

Caring is sharing, sharing is caring

• Footprints

• W:www.lu.se/ced

• E:[email protected]

• FB:Ebba Ossiannilsson

• T:@EbbaOssian

• Phone: +4670995448

• S:http://www.slideshare.net/

EbbaOssiann

LinkedIn: Ebba Ossiannilsson

Presentation CC BY SA, some images may have other CC International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014

mailto:[email protected]



Date post:	06-Jul-2015
Category:	Education
Upload:	ebba-ossiannilsson
View:	221 times
Download:	3 times