People & Work in 2040

Jefferson HuangClaremont McKenna College

South Bay Cities Council of Governments

Annual General AssemblyFebruary 25, 2011

How Can We Predict to 2040?

29 Years into the Future:World Changing Faster than EverPeople Aren’t Even Born Yet

The Digital Age ContinuesPopulation DemographicsResources“Past Performance is Not a Guarantee of

Future Performance”

2011

2040

The Next Five Years

Technological Innovation Continues

The Digital Natives Enter the Workforce

Age Lag Occurs in the Workplace

Customers’ Expectations Shift

The WorkPLACE Changes

2016 and Beyond

The Global Workforce is Coming:Outsourcing ContinuesPeople Working GloballyLanguage Issues &

Technological SolutionsGlobal Education

2016 and Beyond

King Abdullah University of Science & Technology (KAUST), Saudi Arabia

National University of Singapore (NUS)

Education City, Qatar

The Digital Change

Will Lead to Greater Freedom of Expression

Will Empower Repressed People and Tie Them Together

Will Foster Greater Transparency & Disclosure

The Digital Natives will be Replaced by Subsequent Generations with Different Expectations

2021 and Beyond: Population & Resource Demographics

Rapid Population Growth is Frightening, Especially in Developing Nations

Resource Concerns: Food and Water

Resource Concerns: Energy, Materials, and Sustainability

Africa will be Central to All of This

The Need to Re-engineerForward Thinking in Employees is Critical

A Culture Where Ideas can Flow Up

Financial Analysis is Important

How People Fit into the Re-engineered Organization:Keeping Staff Skills in Front of Demand –

EducationSome People Will Not Be Able to Make the

Change: Then What? Possibility of Age Discrimination Claims is

Likely to Escalate

Rewards for Successful Organizations

Professor Noriaki Kano’s Model of Customer Satisfaction

For Reading & Further Reflection

For Reading & Further Reflection

Digital Nation: Life on the Virtual Frontier (2010)

Special Report: China Storms AfricaBy Richard BeharJune 1, 2008

Jeff Huangjhuang@cmc.edu