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PixelPoint User Overview

Date post: 21-Dec-2014
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Welcome 1
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Page 1: PixelPoint User Overview

Welcome

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Page 2: PixelPoint User Overview

What Makes PAR a Market Leader

Founded in 1968

$240M NYSE company

Long term partnerships

Institutional knowledge of the Food Service Industry

Sales and service in 105 countries

18 International offices

50,000 technology installations around the world

Direct sales and support infrastructure

Page 3: PixelPoint User Overview

PAR International Locations

USA

Canada

Portugal

UK

Spain

Netherlands

France

China

Mexico

Jordan

S. Africa

UAESaudi Arabia

Singapore

Kalua Lumpur

Australia

NZ

Paula White
rebuild to look better
Page 4: PixelPoint User Overview

What Makes PixelPoint a Market Leader

PAR PixelPoint has been serving up POS, Backoffice, Wireless, Web and Enterprise software suites since 1992.

One of the pioneers in 32-bit POS Software

PixelPoint joined PAR’s family in 2005.

PAR PixelPoint is more than just world class POS software our team of support staff, professional service specialists and account managers are top in the industry.

One of the only fully integrated POS product lines

Strong Partnerships ensure higher level of service for PixelPoint Users

Page 5: PixelPoint User Overview

Introduction to PAR PixelPoint Software

Reliable, Flexible and Easy to Use Software

Integrated Suite of Applications

Runs on Any Win32 Platform including XPe and WePOS

Client Server with distributed network framework

Centralized Sybase SQL, embedded SQL License

Flexible and open to any foodservice environment

Supports various 3rd party interfaces for inventory, video security, financial systems, etc.

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Any IP Infrastructure All data is contained in SQL database Deployment choices:

Traditional Client / Server, scale to N terminals Terminal Redundant Client / Server (offline mode) Revenue Centre Redundant Client / Node / Server (n-tier) Multi-site Distributed Network with any of the above in each

location Bandwidth requirements determined by deployment

model and transaction volumes Centralized application updates

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System Configurations

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Non-Dedicated Server

Dedicated Server

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PAR PixelPoint Suite

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Multi-environment functionality in single POS application Quick Service / Concession Table Service / Fine Dine Cashier environment Catering and future order support, with related functionality plus

added support by Online Ordering module like Web To Go Adaptation for in Suite order management, like Kiosk

applications, or use of catering functions Compact, scalable footprint beyond today’s needs

POS scalable in step with IT infrastructure (more bandwidth, more terminals, etc.)

POS modeling tools allows quick adaptation of POS for various environments

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Wireless handheld solution features full screen point-of-sale software and the complete use of PixelPoint's powerful features utilizing any windows based handheld device.

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Soft Kiosk Framework allows custom ordering and processing workflows for any win32 hardware platform, uses PixelPoint’s singular backoffice for management

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Data Mining (OLAP) tool for store and above store operations. Fully integrated to POS and PixelPoint Headoffice.

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POS, BackOffice and Enterprise connectivity for multi-store multi-venue foodservice & merchandizing environments

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HeadOffice Standard: Single Country, Single Language, Corporate Control

HODataWarehouse

Store #1

POS Software

SQL Engine

Rep Agent

HO Server Software

Store #2

POS Software

SQL Engine

Rep Agent

Store #3

POS Software

SQL Engine

Rep Agent

SQL Engine

HO Manager

Page 23: PixelPoint User Overview

HeadOffice Sub-Franchisee:Single Country, Single Language, Franchisee Control

HODataWarehouse

Store 1

HO Manager

Store 2 Store 3

SubDataWarehouse

HO Manager

SubDataWarehouse

HO Manager

SubDataWarehouse

HO Manager

Store 4 Store 5 Store 6

Page 24: PixelPoint User Overview

Online Shopping Cart application fully integrated to POS, supporting all POS Functionality including catering orders.

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Digital Menu Board

Digital Menu Board Ability to display HTML graphical menus on large

plasma or LCD screens Takes menu item data and creates HTML screens Can be interfaced with flash or other HTML features to

create highly graphical menu boards Software manages up to 4 screens Database changes are instantly viewed on screens

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Digital Menu Board

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Digital Menu Board

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Fully integrated digital menu board with real time update. Daily special, scheduled price updates, and countdown menu item change on the fly

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The Value-Priced Gemini

Provides a technology refresh of PAR’s popular POS4Xp platform

Supports a variety of peripherals, including two cash drawers, kitchen video interface and independent second video

Offers resistive or capacitive touch screen

Delivers reliable PAR engineering at a cost-conscious price

Page 30: PixelPoint User Overview

EverServ 6000

CPU Celeron M 1.73GHz, Core

Duo 2GHz, Core 2 Duo 2.16GHz

Memory DDR2 SDRAM: (2) slots,

512MB up to 3GB Hard Disk

2.5" SATA, 80GB Compact Flash slot 2 RJ-45 Serial ports 2 Cash Drawer ports P/S 2 Keyboard/Mouse Parallel port

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EverServ 6000

2 USB ports Optional I/O Board for

more ports Optional

4 X 20 customer display 7” LCD display 2/3 Stripe mag card reader Customer facing mag

reader Bluetooth Fingerprint reader iButton reader Mini-PCIe wireless

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EverServ Series 6000 - PAR Service

POS System Support Partner with Clients to Insure

Ongoing System Functionality and Uptime Maximize Investment in

Technology Provide Business Continuity Enhance Employee/Store

Productivity Take Ownership and

Responsibility Emphasize the Personal Touch

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PAR Onsite Service

Focal Point:Field Technician Show Up on Time

▪ Exceed Response Service Level Targets

Resolve Issue in a Timely Manner▪ Hit First Time Fix Percentage

Goals Inspect Entire

System Operation▪ Preventative Maintenance

Checklist Act in a Positive,

Professional Manner

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PAR Field Service

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PAR Advanced Exchange

Program Overview PAR Overnights a

Replacement for Failed Device

Process Flow Program Designed to Get

Customer Installable Parts to Site Quickly

Requests Received Before 5P Eastern Will Be Sent the Same Day

Installation Instructions Sent with Device

Customer Installs Part/Boxes Defective Part Pickup Process Begins Within

2 Days of Delivery

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PAR Depot Repair

Process is ISO 9000 CertifiedRepaired Units

Thoroughly Diagnosed for All Problems Upgraded, Cleaned, Tested and Burned in Shipped Within 5 days of Receipt for Repair via Same Method

Component Part and Replacements Thoroughly Researched & Tested by Engineering Purchased Only From Approved Vendors

Repair Technicians Average of Over 10 Years Experience

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PAR Help Desk Training & Support

Experience in Developing Support Programs Multiple Concepts Custom

Training PAR Existing Help Desk

Training Programs ▪ System Process and

Orientation▪ Hardware/Software Products▪ Troubleshooting Workshops

Specific Client Help Desk Training Programs

Support PAR Technical

Support Organization

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Building Long Term Customer Relationships

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McDonalds selects PAR

“McDonald's gave its first technology supplier of the year award to ParTech Inc., in New Hartford, N.Y.

PAR beat out more than 100 other hardware and software suppliers, including IBM, NCR, Panasonic, Microsoft and Oracle”.

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