Date post: | 16-Apr-2017 |
Category: |
Business |
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PROUDLY BROUGHT TO YOU BY:
P R O V O K E S O L U T I O N s
Planning for successEffective business governance of technology solutions
Hamish DenstonDUX Team Lead, Wellington
P R O V O K E S O L U T I O N s
Introducing…W h o A m I ?W h y a re w e h e re ?
P R O V O K E S o l u t i o n s
GovernanceW h a t d o w e m e a n b y g o v e rn a n c e i n t h i s c o n t ex t ?
How do we prepare for the system?
How do we use the system?
How do we maintain the
system?
How do we improve the
system?
Create the framework
P R O V O K E S O L U T I O N s
PrepareP l a n n i n g t o s u c c e e d
P R O V O K E S o l u t i o n s
Like what?Fo r ex a m p l e …
Ownership & Steering
Change
Operation
Maintenance
Training & Support
Plan for:
P R O V O K E S O L U T I O N s
The MatrixW h o a …
P R O V O K E S o l u t i o n s
AlignmentE v e r y t h i n g Z e n Strategy?
Culture?Policy?
Do you have
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OwnershipW h e re d o e s t h e b u c k s t o p ?
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SteeringW h o d o e s i t ?W h a t d o t h e y d o ?H o w d o t h e y d o i t ?
P R O V O K E S O L U T I O N s
Business as usualW h a t n e e d s d o i n g ?W h o ’ s g o i n g t o d o i t ?
P R O V O K E S o l u t i o n s
Business RulesFo r e n d u s e r s
What type of files can be stored in the systemWhat content is appropriate to upload or publishFile naming conventionsPublishing style guideCommunity and social feature guidelines for use and moderationStore all files in the EDRMSCreate meaningful metadata against files
Define
P R O V O K E S o l u t i o n s
TasksFo r Ad m i n i s t r a t o r s
Any changes to structure or navigationAdding new sites or librariesManagement of centralised metadata and content typesContent lifecycle managementUser permissions management1st level supportTraining and documentation
Responsible for
P R O V O K E S o l u t i o n s
TasksFo r Te c h n i c a l s t a ff
Performance monitoring and managementDatabase managementBug fixesMinor enhancements2nd level support3rd party products
Responsible for
P R O V O K E S O L U T I O N S
Thank you
P R O V O K E S O L U T I O N S
Questions?