Postsales OmniPCX Enterprise R10.1

Alcatel-Lucent OmniPCX Enterprise – Release 10.1.1 Post-Sales Training Offer

Enterprise Education Services November 20th, 2012

•2 | ALCATEL-LUCENT OMNIPCX ENTERPRISE – POST-SALES TRAINING OFFER | November 2012

Caption

Post-Sales Newcomer

Global view

ACFE Level

ACSE Level

Value Added Options

Post-Sales Experienced

Summary


FU

ND

AM

EN

TALS

Alcatel-Lucent OmniPCX Enterprise - Release 10.1.1

Caption

DIR

ECTIO

N O

F R

EAD

ING

To complement the basic portfolio by value added solutions or applications:

Configuration & administration of complementary features, associated solutions & applications

To answer to customer standard customization: Configuration & administration of services & advanced features

For a quick start of the solution: Install the solution, the infrastructure and ensure the start up of the system

STARTER PACK

SOLUTION BASED

VALUE ADDED OPTIONS



Caption (Continued)

Profile Training course Description (including audience) Associated

Certification

— Optional training course —

Training course for expert engineers in charge of complex configurations, installation & remote service support

Training course for field engineers in charge of advanced configurations, installation and service support

Training course for presales engineers who design large/complex networking projects

Training course for presales engineers who design standalone projects

Training course for sales representatives who sell Alcatel-Lucent products and solutions

— Fundamentals training course —

Training course for administrators who are responsible for system, network, operation, maintenance and IP Telephony administration —

Training course for end-users who require information on Telephony, IP Touch Phone facilities, My Instant Communicator and OmniTouch Contact Center

—

POST-SALES

PRESALES

SALES

I=x h

C=x d

V=x d

Course Name

Reference

I=x h

C=x d

V=x d

Course Name

Reference

I=x h

C=x d

V=x d

Course Name

Reference

I=x h

C=x d

V=x d

Course Name

Reference

I=x h

C=x d

V=x d

Course Name

Reference

I=x h

C=x d

V=x d

Course Name

Reference

I=x h

C=x d

V=x d

Course Name

Reference

I = xh Individual learning, in hours C= xd Classroom learning, in days V= xd Virtual learning, in days

I=x h

C=x d

V=x d

Course Name

Reference END USERS

ADMINISTRATORS I=x h

C=x d

V=x d

•Course Name

•Reference


FU

ND

AM

EN

TALS


Post-Sales Newcomer (Global view)

DIR

ECTIO

N O

F R

EAD

ING

Associated Options – details page 8

ACSE Corporate level – details page 7

ACFE level – details page 6

STARTER PACK

SOLUTION BASED

VALUE ADDED OPTIONS


FU

ND

AM

EN

TALS


Post-Sales Newcomer (ACFE level)

STARTER PACK Duration: I=8 h - C=10 d

I = 8 h

C = 10 d

Starter Pack

Enterprise

ENTPCTE100

ACFE OmniPCX Enterprise R10

ENTPTC1W1

30 MCQ: 45 min

I = 1 h •Technology Overview

Series: IP Overview

•TGK30001W

I= 30min •Technology Overview

Series: LAN

•TBU30052W

I= 15min •Technology Overview

Series: WAN

•3EY0SA065


FU

ND

AM

EN

TALS


Post-Sales Newcomer (ACSE level)

SOLUTION BASED Duration: I=20 h - C=24 d

I = 8 h

C = 10 d

Starter Pack

Enterprise

ENTPCTE100

C = 2 d •CPU loading

•ENTPCTE103

I = 6 h

C = 7 d

•VoIP Advanced

ENTPCTE104

C = 2 d •Tap Lab OmniPCX

Enterprise

•ENTPTA0A10

ACSE OmniPCX Enterprise R10

ENTPTC2C9

lab: 2.5 h

I = 6 h

C = 5 d •Multi Site Network

•ENTPCTE102


FU

ND

AM

EN

TALS


Post-Sales Newcomer (Value Added Options: global view)

VALUE ADDED OPTIONS

I = 12 h

C = 3 d

•IP Touch Security

Solution

•ENTPCTE105

I = 8 h

C = 10 d

Starter Pack

Enterprise

ENTPCTE100

C = 8 d •OmniMessage 4635

• See details page 9

C = 3 d •Hotel /healthcare


C = 2 d •OmniMobility DECT


C = 3 d •OmniTouch 8440

Messaging Services



I = 5h

C = 3 d

•IP DECT


I = 3 h

•OmniPCX Record

•Installation &

deployment

•ORECWTE100

C = 2 d •On Site Mobility

DECT

•ENTPCTE110


FU

ND

AM

EN

TALS


Post-Sales Newcomer (Value Added Options: OmniMessage 4635)

VALUE ADDED OPTIONS

I = 8 h

C = 10 d

Starter Pack

Enterprise

ENTPCTE100


Expert

•4635TE312

4635TC0C1

ACSE OmniMessage

4635 R5.x

40 MCQ: 45 Min / lab: 2.5 h


Advanced

•4635TE310


VALUE ADDED OPTIONS

FU

ND

AM

EN

TALS


Post-Sales Newcomer (Value Added Options: Hotel/Healthcare)

I = 8 h

C = 10 d

Starter Pack

Enterprise

ENTPCTE100

ACFE Hotel / Healthcare

ENTPTC2C3

30 MCQ: 45 min

C = 3 d •Hotel / Healthcare

•ENTPTE909


FU

ND

AM

EN

TALS


Post-Sales Newcomer (Value Added Options: OmniMobility DECT)

VALUE ADDED OPTIONS

I = 8 h

C = 10 d

Starter Pack

Enterprise

ENTPCTE100

C = 2 d OmniMobility Expert

AP00TE085

40 MCQ: 45 Min / lab: 2.5 h

ACSE OmniMobility

DECT AP00TC0C0

C = 2 d •On Site Mobility

DECT

•ENTPCTE110


FU

ND

AM

EN

TALS


Post-Sales Newcomer (Value Added Options: IP DECT)

VALUE ADDED OPTIONS

C = 3 d IP DECT configuration

DECTCTE100

I= 5 h IP DECT Site Survey

DECTWTE101

I = 8 h

C = 10 d

Starter Pack

Enterprise

ENTPCTE100


STARTER PACK Duration: I=8 h - C=10 d

VALUE ADDED OPTIONS

FU

ND

AM

EN

TALS


Post-Sales Newcomer (Value Added Options: 8440 Messaging Services)

I = 8 h

C = 10 d

Starter Pack

Enterprise

ENTPCTE100

ACFE OmniTouch 8440 MS R6

8440TC1C1

30 MCQ: 45 min

C = 3 d •Starter

•8440TE600

C = 2 d •Advanced

•8440TE601


VALUE ADDED OPTIONS

FU

ND

AM

EN

TALS


Post-Sales Experienced already Business or Corporate R10 Certified

ACSE OmniPCX Enterprise Business R10

SOLUTION BASED


ENTPTC2U9

20 MCQ: 30 min

I = 6 h


•ENTPCTE102


DECTCTE100


•Automatic

ACSE OmniPCX Enterprise Corporate R10


FU

ND

AM

EN

TALS


Post-Sales Experienced already Business R9 Certified

VALUE ADDED OPTIONS

ACSE OmniPCX Enterprise Business R9

SOLUTION BASED

I = 6 h


•ENTPCTE102

I = 3 h •R9.1 to R10 upgrade

•ENTPWTE120


DECTCTE100

I = 4 h

C = 1 d

or

I = 10h

•Security Access

•ENTPTE912 or ENTPWTE912

I = 2 h •R10 to R10.1

Evolution

•ENTPWTE121


ENTPTC2U3

20 MCQ: 30 min


FU

ND

AM

EN

TALS


Post-Sales Experienced Business R9 level Trained


Enterprise

•ENTPTA0A10

VALUE ADDED OPTIONS

SOLUTION BASED


ENTPTC2C9

lab: 2.5 h

I = 6 h


•ENTPCTE102


•ENTPWTE120


DECTCTE100

I = 4 h

C = 1 d

or

I = 10h

•Security Access

•ENTPTE912 or ENTPWTE912

I = 2 h •R10 to R10.1

Evolution

•ENTPWTE121

•OmniPCX Enterprise Business R9


FU

ND

AM

EN

TALS


Post-Sales Experienced already R9 Corporate Certified

VALUE ADDED OPTIONS

ACSE OmniPCX Enterprise Corporate R9

SOLUTION BASED


ENTPTC2U2

20 MCQ: 30 Min


•ENTPWTE120


DECTCTE100

I = 2 h •R10 to R10.1

Evolution

•ENTPWTE121


FU

ND

AM

EN

TALS


Post-Sales Experienced Corporate R9 level trained

•OmniPCX Enterprise Corporate R9

VALUE ADDED OPTIONS

SOLUTION BASED


Enterprise

•ENTPTA0A10


ENTPTC2C9

lab: 2.5 h


DECTCTE100


•ENTPWTE120

I = 2 h •R10 to R10.1

Evolution

•ENTPWTE121


www.alcatel-lucent.com/enterprise

facebook.com/ALUEnterprise

twitter.com/ALUEnterprise

youtube.com/user/AlcatelLucentCorp

Enterprise Education Services

Phone: +33 (0)2 98 28 53 19

Fax: +33 (0)2 98 28 50 03

Email: [email protected]

Website: https://businessportal.alcatel-lucent.com

ESD Essentials Technical Overview Series: WAN

All Rights Reserved © 2008, Alcatel-Lucent

REFERENCE 3EY0SA065US DELIVERY LANGUAGE English (course material in English)

DURATION METHODS

0.25 hours Virtual self-paced training on the computer. X hours before c-learning /v-learning

MAXIMUM NUMBER OF PARTICIPANTS NOT APPLICABLE PUBLIC

ESD internal sales and pre-sales community and Business Partners. Others interested in basic knowledge of this technology.

OBJECTIVES

At the end of this course the student will understand: WAN technology

• why WAN is important to the Enterprise • why WLAN is so important in the enterprise.

PREREQUISITES

• Proficient in Sales or Pre-Sales Skills

REQUIRED TECHNICAL CONFIGURATION

For i-learning and v-learning Access to the Business Partner Web Site. Internet Explorer version 5.5 or better, Macromedia Flash 7 and Acrobat Reader version 6 or better. Virtual Microsoft Java Machine (MSJVM).

ESD Essentials Technical Overview Series: WAN


PROGRAM DESCRIPTION

Learn about Wireless Access Networks including what they are and what they are used for. The course also covers the fundamental infrastructure and different options for WAN transport. In just 12 minutes, find out why WAN is so important in the enterprise.

Alcatel-Lucent Enterprise Certification Alcatel-Lucent Certified System Expert

CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

PRODUCT/SOLUTION Alcatel-Lucent OmniPCX Entreprise

CERTIFICATION ACSE Alcatel-Lucent OmniMessage 4635 R5.x

REFERENCE 4635TC0C1EN DELIVERY LANGUAGE English

DETAIL EXAM TYPE DURATION METHODS

40 MCQ 45 minutes On-line exam

Lab 2.5 hours Practical lab in classroom

MAXIMUM NUMBER OF PARTICIPANTS 6

PUBLIC

Engineers in charge of installation, configuration and maintenance of Alcatel-Lucent OmniPCX Enterprise

ASSOCIATED TRAINING TRACK

● To have attended the training courses:

Alcatel-Lucent OmniPCX Enterprise Starter Pack Enterprise - ENTPCTE100

Alcatel-Lucent OmniMessage 4635 Advanced - 4635TE310

Alcatel-Lucent OmniMessage 4635 Expert - 4635TE312

Alcatel-Lucent OmniMessage 4635 R5 Advanced

* Required technical configuration for i-learning and v-learning

Access to the Business Partner Web Site (for Customer only): https://businessportal.alcatel-lucent.com/ Internet Explorer 6 (or +) or Mozilla Firefox 3 (or+) and Adobe Flash Player 9(or +) or Acrobat Reader 9 (or +).

CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE 4635TE310EN DELIVERY LANGUAGE English (course material in English)

DURATION METHODS

Virtual self-paced training on the computer*

3 days Traditional classroom or practical sessions with tutorials (TAP LAB)

Tutored virtual training sessions accessible via an internet connection*


PUBLIC

Technicians and Engineers in charge of the installation, the configuration and the maintenance of an Alcatel-Lucent OmniMessage 4635 system

OBJECTIVES

At the end of the course, the participant will be able to:

Put into operation an Alcatel-Lucent OmniMessage 4635 system

Load a software version and perform software upgrade

Maintain an Alcatel-Lucent OmniMessage 4635

PREREQUISITES

To have attended the Alcatel-Lucent OmniPCX Enterprise Starter Pack Enterprise training course - ENTPCTE100

PROGRAM DESCRIPTION

● To describe the Alcatel-Lucent OmniMessage 4635 H/J characteristics

● To install an Alcatel-Lucent OmniMessage 4635 H/J in an Alcatel-Lucent OmniPCX Enterprise environment

● To describe and configure the required hardware

● To set up the connections (V24 , Ethernet)

● To ensure the software loading

● To ensure the software updating

● To describe and set up the system initialization

● To describe and configure the main system parameters

● To describe the mailbox creation /deletion procedure

● To maintain the managed elements

Alcatel-Lucent OmniMessage 4635 R5 Expert



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE 4635TE312EN DELIVERY LANGUAGE English (course material in English)

DURATION METHODS





PUBLIC

Technicians and Engineers in charge of the installation, the configuration and the maintenance of an Alcatel-Lucent OmniMessage 4635 system

OBJECTIVES


Configure and maintain the advanced services of an Alcatel-Lucent OmniMessage 4635 system:

VPIM

IMAP

Automated attendant

Networking

Classes of service

Save and restore the database

PREREQUISITES

To have attended the training course: Alcatel-Lucent OmniMessage 4635 Advanced - 4635TE310

PROGRAM DESCRIPTION

● To describe and operate the mailboxes

● To describe and operate the classes of service

● To describe and set up the automated attendant

● To describe and set up the Audiotex feature

● To set up the analog and digital OctelNet work

● To describe and set up the VPIM

● To describe and set up the fax features

● To ensure the database saving and restoration with ftp

● To ensure the database saving and restoration with swinst

● To use the reports

● To download the greetings with PC Upload tool

● To operate the IMAP feature

● To use the debug utilities

Alcatel-Lucent Enterprise Certification Alcatel-Lucent Certified Field Expert

CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

PRODUCT/SOLUTION Alcatel-Lucent OmniTouch 8440 Messaging Services

CERTIFICATION ACFE Alcatel-Lucent OmniTouch 8440 Messaging Services R6

REFERENCE 8440TC1C1EN DELIVERY LANGUAGE English (certif. material in English)



MAXIMUM NUMBER OF PARTICIPANTS NA

PUBLIC

Engineers in charge of installation, configuration and maintenance of Alcatel-Lucent OmniTouch 8440 Messaging Services


● To have attended the Alcatel-Lucent OmniTouch 8440 Messaging Services Starter training course - 8440TE600

Alcatel-Lucent OmniTouch 8440 Messaging Software - Release 6 Starter



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE 8440TE600EN DELIVERY LANGUAGE English (course material English)

DURATION METHODS

Virtual self-paced training on the computer.




PUBLIC

IT Engineers in charge of the Alcatel-Lucent OmniTouch 8440 Messaging Software installation and administration

OBJECTIVES


Install the Alcatel-Lucent OmniTouch 8440 Messaging Software application

Configure and administrate the Alcatel-Lucent OmniTouch 8440 Messaging Software application

PREREQUISITES

To have basic knowledge on PCX environment (Alcatel-Lucent OmniPCX Enterprise)

To have knowledge on IT environment (eMail, Web)

PROGRAM DESCRIPTION

● General Overview

● Licensing

● Installation

● Administration tool

● Messaging services configuration and use

● Voice prompts (Text To Speech)

● Mailbox profile management

● Mass provisioning and the MAC (Move Add & Change) of users

● Integrated Automated Attendant

● Web supervision application

● Backup/restore

Alcatel-Lucent OmniTouch 8440 Messaging Software - Release 6 Advanced



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL R

IGH

TS R

ESERVED

REFERENCE 8440TE601EN DELIVERY LANGUAGE English (course material English)

DURATION METHODS





PUBLIC

IT Engineers in charge of the Alcatel-Lucent OmniTouch 8440 Messaging Software installation and administration

OBJECTIVES


Install the 8440 MS application in a multi-servers environment

Deploy the 8440 MS centralization in a OmniPCX Enterprise network

Deploy a network of 8440 MS application

Describe the High Availability

PREREQUISITES

To have attended the Alcatel-Lucent OmniTouch 8440 Messaging Software STARTER course (Ref 8440TE600)

Or to have ACSE Alcatel-Lucent OmniTouch 8400 ICS R6 Level (Ref 8400TE601 or 8400TE603)

To have OmniPCX Enterprise network knowledge

PROGRAM DESCRIPTION

● Alcatel-Lucent OmniTouch 8440 MS Multi-Servers installation

● Alcatel-Lucent OmniTouch 8440 MS « High Availability »

● Alcatel-Lucent OmniTouch 8440 MS centralization in an OmniPCX Enterprise network

● Network of Alcatel-Lucent OmniTouch 8440 MS


CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED


CERTIFICATION ACSE Alcatel-Lucent OmniMobility DECT

REFERENCE AP00TC0C0EN DELIVERY LANGUAGE English


40 MCQ 45 minutes Exam in classroom



PUBLIC

Engineers in charge of installation, configuration and maintenance of Alcatel-Lucent OmniPCX Enterprise.


● To have attended the training courses:


Alcatel-Lucent OmniMobility Mobility Expert - AP00TE085

Alcatel-Lucent OmniMobility Mobility Expert



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE AP00TE085EN DELIVERY LANGUAGE English (course material in English)

DURATION METHODS





PUBLIC

Technicians and Engineers in charge of DECT radio coverage surveys

OBJECTIVES


Understand the problems linked to radio waves propagation

Use the DECT Engineering rules

Realize a radio coverage test

PREREQUISITES

To have attended the training courses:

Alcatel-Lucent OmniPCX Enterprise Starter Pack Enterprise - ENTPCTE100 Alcatel-lucent OmniPCX Office RCE Starter - OF00CTE815

PROGRAM DESCRIPTION

● Describe the main characteristics of the DECT standard

● Describe the DECT radio coverage test tools

● Describe the DECT hardware available on Alcatel-Lucent OmniPCX range

● Realize a DECT radio coverage test using the test tools

● Describe the major characteristics of gain antennae

● Describe the cases of antennae in network

● Describe the process of a radio coverage test

● Use the pre-study documents concerning DECT radio coverage tests

● Understand the DECT traffic impact during a DECT radio coverage test

Alcatel-Lucent OmniPCX Enterprise - Release 10 Starter Pack Enterprise



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE ENTPCTE100EN DELIVERY LANGUAGE English (course material English)

DURATION METHODS

8 hours Virtual self-paced training on the computer. 8 hours before c-learning*




PUBLIC

Engineers

OBJECTIVES


Install and ensure the system cabling

Check correct start-up of the system

Ensure basic maintenance of the system

Activate main phone services on terminals

Configure basic services of standalone system

Provide remote access to the system

The « + » of this training: Using a real customer site file, the participant will learn the installation (cabling, system start and stop, etc.) and will configure a new system from the beginning.

PREREQUISITES

To have knowledge of basic Computing skills (PC start and stop, IP address modification, Current use of PC)

To have knowledge of Telephony (PABX definition, trunk groups, telephony vocabulary)

PROGRAM DESCRIPTION

● General Overview

● Architecture & devices

● Cabling & Start-up

● Embedded configuration tools

● IP addressing plan

● Database (creation, modification, backup)

● Licenses (installation & backup)

● Numbering plan & Classes of services

● Pickup & hunting group services

● Multiline services

● Multi Line Appearance services

● Desk sharing

● Trunk groups

● Attendants services

● External call identity

● Incoming and outgoing call distribution

● Speed dialing numbers

● 4645 Voice mail basic services

● Internal accounting

● Voice guides, music on hold and dial tones

● Remote maintenance Accesses

● System messages, traces

● Maintenance tools

Alcatel-Lucent OmniPCX Enterprise - Release 10 Multisite Network



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED


DURATION METHODS

6 hours Virtual self-paced training on the computer. 5 hours before and 1 hour after c-learning*




PUBLIC

Engineers

OBJECTIVES


Put into service a networking solution

Configure networking services

Maintain the networking solution

PREREQUISITES

To have attended the Alcatel-Lucent OmniPCX Enterprise VoIP advanced training course - ENTPCTE104

PROGRAM DESCRIPTION

● Network architectures & topologies

● IP Network Addressing plan

● ABC links & trunk groups

● Audit & Broadcast

● Private to public overflow

● Public to private rerouting

● Voice mail centralization

● VPN overflow

● Network Phone services

● Maintenance & supervision tools

Alcatel-Lucent OmniPCX Enterprise - Release 10 CPU Loading



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED


DURATION METHODS





PUBLIC

Engineers

OBJECTIVES


Load software on call server

Update software

Activate duplicated call server system

PREREQUISITES

To have attended Alcatel-Lucent OmniPCX Enterprise Starter Pack Enterprise training course - ENTPCTE100

PROGRAM DESCRIPTION

● Software loading principle

● Mono version loading

● Multi version loading

● Software updates

● Call server duplication

● Call server spatial redundancy

● Disk structure

● Main Linux commands

Alcatel-Lucent OmniPCX Enterprise - Release 10 VoIP Advanced



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED


DURATION METHODS

6 hours Virtual self-paced training on the computer. 2 hours before and 4 hours after c-learning*




PUBLIC

Engineers

OBJECTIVES

At the end of the course, the participant will be able to configure and maintain:

A complex Voice over IP Telephony solution

The IP network backup services for multi sites environment

The access security services

PREREQUISITES

To have attended the training course:


And strongly advised:

Security Essentials - FG00WB090

PROGRAM DESCRIPTION

● Full IP architectures & topologies

● IP addressing plan

● SIP & H323 protocols & services

● SIP & H323 trunk groups & users

● QOS services

● Multi site services

● SNMP services

● IP signaling link backup

● IP Touch & SIP survivability

● Passive Call server

● Authentication services for call server & device accesses

● Additional security services

● Data & Modem transparency

● VoIP statistic tickets

Alcatel-Lucent OmniPCX Enterprise - Release 10 IP Touch Security Solution



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED


DURATION METHODS

12 hours Virtual self-paced training on the computer. 12 hours before c-learning*




PUBLIC

Engineers

OBJECTIVES

At the end of the course, the participant will be able to configure and maintain the IP Touch Security solutions

PREREQUISITES

To have attended the Alcatel-Lucent OmniPCX Enterprise VoIP advanced course - ENTPCTE104

PROGRAM DESCRIPTION

● Cryptography principles

● IP Touch Security solution architectures & topologies

● Security Modules deployment

● Configuration for a duplicated system

● Configuration for a network solution

● Media gateway secured services

● PSK Key customization


Alcatel-Lucent OmniPCX Enterprise - Release 10 Onsite Mobility DECT



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED


DURATION METHODS





PUBLIC

Engineers

OBJECTIVES

At the end of the course, the participant will be able to configure and maintain a DECT mobility solution:

PREREQUISITES

To have attended the Alcatel-Lucent OmniPCX Enterprise Starter Pack Enterprise training course - ENTPCTE100

PROGRAM DESCRIPTION

● DECT principles

● Architectures & topologies

● DECT terminals

● Mono & Multisite configuration

● Twinset service


Alcatel-Lucent OmniPCX Enterprise R10 TAP-LAB (Tutored Assistance to Practice – LABoratory)

CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE ENTPTA0A10EN DELIVERY LANGUAGE English (course material in English)

DURATION METHODS


MAXIMUM NUMBER OF PARTICIPANTS According to available platforms

PUBLIC

Engineers in charge of installation, configuration and maintenance of the Alcatel-Lucent OmniPCX Enterprise.

OBJECTIVES

To get additional practice on the Alcatel-Lucent OmniPCX Enterprise.

PREREQUISITES

To have experience in installing and maintaining the Alcatel-Lucent OmniPCX Enterprise.

And/or to have attended the Alcatel-Lucent OmniPCX Enterprise curriculum.

RECOMMENDATIONS AND RESTRICTIONS

A set of lab exercises is available in TAP-LAB classroom.

The labs that are provided during the TAP-LAB are different compared to the one given in trainings.

The TAP-LAB is not a blank exam: the topics that may be found in an exam are studied but the conditions of an exam are not reproduced in the TAP-LAB.

The TAP-LAB is not a course, so no predefined theoretical topics have to be covered.

Reminders on certain topics may be done upon requests from the participants. In any way, a complete chapter from a course cannot be studied.

There is no training guide to be provided during a TAP-LAB.

The technical documentation is available in electronic format on the PCs in the TAP-LAB classroom if it exists.

There is no technical documentation in paper format in the classroom.

An exam cannot start in a TAP-LAB session.

MCQ blank tests are not covered during TAP-LAB. The focus is made on labs.


CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED


CERTIFICATION ACFE Alcatel-Lucent OmniPCX Entreprise R10

REFERENCE ENTPTC1W1EN DELIVERY LANGUAGE English




PUBLIC



● To have attended the Alcatel-Lucent OmniPCX Enterprise Starter Pack Enterprise training course - ENTPCTE100


CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED


CERTIFICATION ACFE Alcatel-Lucent Hotel/Healthcare

REFERENCE ENTPTC2C3EN DELIVERY LANGUAGE English




PUBLIC



● To have attended the course:

Alcatel-Lucent OmniPCX Enterprise Hotel/Healthcare - ENTPTE909

Alcatel-Lucent OmniPCX Enterprise Starter Pack Enterprise – ENTPCTE100


CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED


CERTIFICATION ACSE Alcatel-Lucent OmniPCX Enterprise R10

REFERENCE ENTPTC2C9EN DELIVERY LANGUAGE English




PUBLIC



● To have attended the following training courses:


Alcatel-Lucent OmniPCX Enterprise CPU Loading - ENTPCTE103

Alcatel-Lucent OmniPCX Enterprise VoIP Advanced - ENTPCTE104

Alcatel-Lucent OmniPCX Enterprise Multi Site Networks - ENTPCTE102


CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED


CERTIFICATION ACSE Alcatel-Lucent OmniPCX Enterprise R10 (Upgrade)

REFERENCE ENTPTC2U2EN DELIVERY LANGUAGE English




PUBLIC

Engineers in charge of installation, configuration and maintenance of Alcatel-Lucent OmniPCX Enterprise (ACSE Alcatel-Lucent OmniPCX Enterprise Corporate R9 certified)



Alcatel-Lucent OmniPCX Enterprise Upgrade R9.x to R10 - ENTPWTE120

Alcatel-Lucent OmniPCX Enterprise R10 to R10.1 Evolution - ENTPWTE121


CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED







PUBLIC

Engineers in charge of installation, configuration and maintenance of Alcatel-Lucent OmniPCX Enterprise (ACSE Alcatel-Lucent OmniPCX Enterprise Business R9 certified)




Alcatel-Lucent OmniPCX Enterprise Security Access - ENTPTE912 or ENTPWTE912

Alcatel-Lucent OmniPCX Enterprise R9.1 to R10 Upgrade - ENTPWTE120

Alcatel-Lucent OmniPCX Enterprise R10 to R10.1 Evolution - ENTPWTE121


CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED







PUBLIC

Engineers in charge of installation, configuration and maintenance of Alcatel-Lucent OmniPCX Enterprise (ACSE Alcatel-Lucent OmniPCX Enterprise Business R10 certified)




Alcatel-Lucent OmniPCX Enterprise - Release 10 Hotel/Healthcare



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE ENTPTE909EN DELIVERY LANGUAGE English (course material English)

DURATION METHODS

Virtual self-paced training on the computer.




PUBLIC

Technicians and Engineers in charge of the installation, configuration and maintenance of a Hotel / Healthcare solution on Alcatel-Lucent OmniPCX Enterprise

OBJECTIVES


Configure the services provided by the Hotel / Healthcare solution

Maintain a Hotel / Healthcare solution

PREREQUISITES

To have attended Alcatel-Lucent OmniPCX Enterprise Starter Pack Enterprise training course (Ref.: ENTPCTE100)

PROGRAM DESCRIPTION

● Hotel / Healthcare application

● Architecture

● Internal accounting

● Room and guest extensions

● Features configuration

Wake-up

Calls forwarding

Do not Disturb

Inter-room calls

Room status management

Booth set

Attendant services

● Voice mail systems in an Hotel environment

● Booth extensions

● Rotating DDI

● Hotel suites

● Night Audit

● AHL link


Alcatel-Lucent OmniPCX Enterprise - Release 9 Security Access



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE ENTPTE912EN DELIVERY LANGUAGE English (course material English)

DURATION METHODS

4 hours Virtual self-paced training on the computer. 4 hours before c-learning *

1 day Traditional classroom or practical sessions with tutorials (TAP LAB)



PUBLIC

Technicians and Engineers in charge of the configuration and the maintenance of an Alcatel-Lucent OmniPCX Enterprise

OBJECTIVES


Describe the access security services provided by the Alcatel-Lucent OmniPCX Enterprise

Configure and maintain the access security services

PREREQUISITES

To have attended Alcatel-Lucent OmniPCX Enterprise VoIP Advanced & Backup training course (Ref.: ENTPTE904) or to have equivalent knowledge

To have attended Security Essentials training course is strongly advised (Ref.: FG00WB090) or to have equivalent knowledge

PROGRAM DESCRIPTION

● Security protocols

● SNMP, NTP, SSH, HTTPS services

● IP Services used and ports numbers

● IP Touch PC Ethernet port locking

● Locking of the IP Configuration menu of IP Touch sets

● Trusted hosts

● Dynamic ports management

● Aging password service

● RADIUS & 802.1x services

● Syslog server connection

Alcatel-Lucent OmniPCX Enterprise - Release 10 R9.1 to R10 Upgrade



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE ENTPWTE120EN DELIVERY LANGUAGE English (course material English)

DURATION METHODS

3 hours Virtual self-paced training on the computer*

Traditional classroom or practical sessions with tutorials (TAP LAB)



PUBLIC

Engineers

OBJECTIVES

At the end of the course, the participant will be able toconfigure and maintain new release 10 features

PREREQUISITES

To be certified ACSE Corporate or Business Alcatel-Lucent OmniPCX Enterprise R9

Or

To have attended the associated training courses

PROGRAM DESCRIPTION

● New hardware

● Alcatel-Lucent OmniTouch 8082 My IC phone in hospitality environment

● Alcatel-Lucent 4059EE Attendant

● NOE in SIP encapsulation for IP Touch 4028/38/68

● SIP TLS for SIP gateway & for NOE in SIP

● Miscellaneous enhancements

ESD Essentials Technical Overview Series: LAN


REFERENCE TBU30052W DELIVERY LANGUAGE English (course material in English)

DURATION METHODS


MAXIMUM NUMBER OF PARTICIPANTS NOT APPLICABLE

PUBLIC


OBJECTIVES


Describe where Local Area Networks came from

Describe the current status of LANs

Describe where LANs are heading in the enterprise

PREREQUISITES

Proficient in Sales or Pre-Sales Skills


For i-learning and v-learning

Access to the Business Partner Web Site. Internet Explorer version 5.5 or better, Macromedia Flash 7 and Acrobat Reader version 6 or better. Virtual Microsoft Java Machine (MSJVM).

For v-learning only

Access to the Internet with 8 KBytes/s available bandwidth per participant.

Internet Explorer version 5.5 or better. Virtual Microsoft Java Machine (MSJVM).

ESD Essentials Technical Overview Series: LAN


PROGRAM DESCRIPTION

In just 25 minutes, learn where LANs came from, where they are now, and where they are heading in the Enterprise.

ESD Essentials IP Overview


REFERENCE TGK30001W DELIVERY LANGUAGE English (course material in English)

DURATION METHODS


MAXIMUM NUMBER OF PARTICIPANTS NOT APPLICABLE PUBLIC


OBJECTIVES At the end of this course the student will understand:

• key IP technologies • the role of IP Technology in the enterprise

PREREQUISITES

• Proficient in Sales or Pre-Sales Skills


For i-learning and v-learning Access to the Business Partner Web Site. Internet Explorer version 5.5 or better, Macromedia Flash 7 and Acrobat Reader version 6 or better. Virtual Microsoft Java Machine (MSJVM).

ESD Essentials IP Overview


PROGRAM DESCRIPTION The first in a series of Technology Overviews. This IP webcast is presented by industry analyst and educator Steve Shepard. It provides essential background on key IP technologies and their use in today's Enterprise. This course is organized as follows:

1. Intro to IP 2. Early Internet History 3. Internet Mgmt 4. Layered Protocols 5. IP Addressing 6. Routing in IP 7. TCP and UDP 8. MPLS

Alcatel-Lucent OmniMobility IP DECT IP DECT Configuration



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL R

IGH

TS R

ESERVED

REFERENCE DECTCTE100EN DELIVERY LANGUAGE English (course material in English)

DURATION METHODS





PUBLIC

Engineers in charge of the configuration and maintenance of the IP DECT solution for the Alcatel-Lucent OmniPCX Enterprise or OpenTouch

OBJECTIVES


Deploy the IP DECT solution

Configure the IP DECT solution

Troubleshoot the IP DECT solution

PREREQUISITES

To have attended the Alcatel-Lucent OmniPCX Enterprise Starter Pack Enterprise course (ref: ENTPCTE100) or the Alcatel-Lucent OpenTouch Unified Management course (ref: OPENCTE101)

PROGRAM DESCRIPTION

● DECT basis

● IP DECT solution global overview

● IP DECT solution architecture/topologies

● IP DECT survey introduction

● DAP manager installation and configuration

● Install and create an IP-DECT system

● DECT user configuration

● Multi site mobility

● IP DECT solution troubleshooting

Alcatel-Lucent OmniMobility IP DECT IP DECT Site Survey



CO

PYRIG

HT ©

2011 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL R

IGH

TS R

ESERVED

REFERENCE DECTWTE101EN DELIVERY LANGUAGE English (course material in English)

DURATION METHODS





PUBLIC

Engineers in charge of the site survey of the IP DECT solution for the Alcatel-Lucent OmniPCX Enterprise or the Alcatel-Lucent OpenTouch

OBJECTIVES


Guarantee radio coverage of the geographical area concerned

Determine the number of required DECT Access Points

Define the exact locations of the DECT Access Points

PREREQUISITES

None

PROGRAM DESCRIPTION

● DECT basis

● IP DECT solution global overview

● IP DECT solution architecture/topologies

● IP DECT design rules

● IP DECT site survey process

Alcatel-Lucent OmniPCX Enterprise – Release 10 R10.0 to R10.1 Evolution

Corporate & Business



CO

PYRIG

HT ©

2011 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE ENTPWTE121EN DELIVERY LANGUAGE English (course material in English)

DURATION METHODS





PUBLIC

Engineers in charge of the configuration and maintenance of the Alcatel-Lucent OmniPCX Enterprise

OBJECTIVES

At the end of the course, the participant will be able to configure and maintain new 10.1 & 10.1.1 release features

PREREQUISITES

To be certified ACSE Corporate or Business Alcatel-Lucent OmniPCX Enterprise R10

Or

To have attended the associated training courses

PROGRAM DESCRIPTION

● New terminals

● Attendant enhancements

● Call server virtualization

● Desk sharing

● SIP TLS enhancements

● Multi country enhancements

● Other telephony service evolutions

Alcatel-Lucent OmniPCX Enterprise - Release 9 Security Access



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE ENTPWTE912EN DELIVERY LANGUAGE English (course material English)

DURATION METHODS





PUBLIC

Technicians and Engineers in charge of the configuration and the maintenance of an Alcatel-Lucent OmniPCX Enterprise

OBJECTIVES


Describe the access security services provided by the Alcatel-Lucent OmniPCX Enterprise

Configure and maintain the access security services

PREREQUISITES

To have attended Alcatel-Lucent OmniPCX Enterprise VoIP Advanced & Backup training course (Ref.: ENTPTE904) or to have equivalent knowledge

To have attended Security Essentials training course is strongly advised (Ref.: FG00WB090) or to have equivalent knowledge

PROGRAM DESCRIPTION

● Security protocols

● SNMP, NTP, SSH, HTTPS services

● IP Services used and ports numbers

● IP Touch PC Ethernet port locking

● Locking of the IP Configuration menu of IP Touch sets

● Trusted hosts

● Dynamic ports management

● Aging password service

● RADIUS & 802.1x services

● Syslog server connection

Alcatel-Lucent OmniPCX Record - Release 2.1 Installation & Deployment



CO

PYRIG

HT ©

2012 A

LCATEL-L

UCEN

T E

NTERPRIS

E. ALL

RIG

HTS R

ESERVED

REFERENCE ORECWTE100EN DELIVERY LANGUAGE English (course material in English)

DURATION METHODS

3 hours Virtual self-paced training on the computer.




PUBLIC

Engineers in charge of the Installation, configuration and maintenance of the Alcatel-Lucent OmniPCX Record

OBJECTIVES


Install the Alcatel-Lucent OmniPCX Record

Configure the Alcatel-Lucent OmniPCX Record

Use the Alcatel-Lucent OmniPCX Record

Maintain the Alcatel-Lucent OmniPCX Record

PREREQUISITES

To have attended Alcatel-Lucent OmniPCX Enterprise Starter Pack Enterprise training course - ENTPCTE100 or to have equivalent knowledge

PROGRAM DESCRIPTION

● System installation and configuration

● Licensing

● OXE integration

● User creation

● Recording

● High availability

Date post:	21-Oct-2015
Category:	Documents
Upload:	kien241
View:	287 times
Download:	18 times

Postsales OmniPCX Enterprise R10.1

Documents