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Price restructuring and implications for Price restructuring and implications for achieving Universal Service/Accessachieving Universal Service/Access
The views expressed in this paper are those of the author and do not necessarily reflect the opinions of the ITU or its Membership. Dr Kelly can be contacted by e-mail at [email protected]
Dr Tim Kelly, ITU“Workshop on Trends in
Regional Telecom Prices in Asia-Pacific” Bangkok,
11-15 Sept 2000
Price restructuring and Universal Service/Access
AgendaWhat is Universal Service / Access?
Changing notions of universal serviceQuantifying universal service obligations International comparisons
The dilemmaPrice restructuring tends to lead to higher prices for
monthly subscription charges and local callsResidential customers are the most affected
Getting the balance right …… between affordability and sustainability… between cross-subsidy and cost-orientation
Price restructuring and Universal Service/Access
Universal accessAvailability ...Accessibility ...Affordability ...
of basic telephone service“to promote the extension of the benefits of the new telecommunication technologies to all the world’s inhabitants” ITU Constitution, Article 1
Price restructuring and Universal Service/Access
Universal access and Universal service
Universal service: telephone in every home
Universal access: telephone within reasonable distance for everyone
0102030405060708090
100
GDP per capita
Percentage of households with a telephone
Universal access
Universal service
Price restructuring and Universal Service/Access
Teledensity disparities
27.8 to 68.3 (46)8.3 to 27.8 (46)1.3 to 8.3 (47)0 to 1.3 (48)
Price restructuring and Universal Service/Access
0200400600800
1'0001'2001'4001'6001'8002'000
<1 1-5 5-10 10-20 20-30 30-40 40-50 >50Teledensity band
Popu
latio
n, m
illio
n
The scale of the problem (global)
Source: ITU World Telecommunication Indicators Database.
72% of world’s population live in economies with less than 10 main lines per 100 inhabitants
Price restructuring and Universal Service/Access
Teledensity transition
<1 1-10 5- 10- 20- 30- 40- >50 10 20 30 40 50
0
10
20
30
40
50
No. of countries:
Average
Best
1 10 20 30 40 50
43 37 29 28 22 17 19 25
Tele-density:
Years
Source: ITU World Telecommunication Development Report 1998: Universal Access.
Price restructuring and Universal Service/Access
The scale of the problem (national)Urban/rural divide
12 % of Thailand’s population lives in Bangkok50 % of Thailand’s fixed-line subscribers in BangkokTeledensity: 36.1% in Bangkok; 4.7% in rest of
ThailandChurn
In a competitive market, carriers will attempt to win rich, credit-worthy subscribers and to lose loss-making ones
Mobile/fixed divideYounger, richer subscribers have mobiles only or bothOlder, less wealthy subscribers have fixed lines
Price restructuring and Universal Service/Access
Estimates of the cost of meeting USOs:As a percentage of total sector revenueArgentina 0.6-1%Australia 2.0%Chile 0.2%Colombia 4.3%France 3.0%Norway 2.0-2.4%Peru 1.0%Sweden 0.8-1.2%Switz. 1.7-2.2%UK 0.2-0.3%USA 5.0%
Payphone losses
4%
Geographic price
averaging32%
Social Programmes
23%
Tariff imbalances
41%
Estimated breakdown of USOs in transition to competition in France, 1999. Total = 4.9B FF
Source: World Bank.
Price restructuring and Universal Service/Access
Universal service dilemmasIn Thailand, there is geographically-
averaged prices and a local call costs 3 Baht (untimed)BUT, in Bangkok, more than 2 million consumers live
within local call zone In rural areas only a few hundred consumers live within
local call zoneTHEREFORE, consumers in rural area are cross-
subsidising those in Bangkok!SO, geographically averaged prices do not
always assist with Universal Service …
Price restructuring and Universal Service/Access
Have telephone
29%
No access
18%
NearbyPublic phone
36%
Neigh-bours 6%
Nearby5%
Not Near-by 6%
Anot
her p
hone South Africa
9 millionhouseholds
Source: Statistics South Africa.<http://www. statssa.gov.za/>
Teledensity: 10.7Cellular density: 3.7Total telephone
density: 14.4Household
telephonepenetration: 29%
Universal accesspenetration (% ofhouseholds withaccess totelephone): 82%
Measures of Accessibility: South Africa
Price restructuring and Universal Service/Access
New concepts of Universal service: Mobile overtaking fixed lines in Finland
0
10
20
30
40
50
60
70
80
90 91 92 93 94 95 96 97 98 99
Penetration rate, per 100 inhabitants
Mobile
Fixed-line
0
20
40
60
80
100
90 91 92 93 94 95 96 97 98 99
Household penetration, in %
Fixed-line
Mobile
Pre-paid mobile and Universal Pre-paid mobile and Universal ServiceService
Source: ITU World Telecommunication Indicators Database.
Mobile can enhance access
Pre-paid has given access a major boost, esp. in Europe
Pre-paid allows subscribers to receive incoming calls (under calling party pays regimes)
Pre-paid mobile cellular subscribers, 1998, as % of total Total
pre-paid (m)
15.2
2.0
1.6
1.3
0.4
0.8
0.7
0.6
74%
60%
53%
50%
40%
37%
35%
35%
Italy
Mexico
Portugal
S. Africa
Indonesia
Austria
Greece
Philippines
Price restructuring and Universal Service/Access
The “myth” of subsidised accessIt is commonly argued that telephone access
should be priced at a low rate so that as many people as possible can afford it
But, this may result in ‘subsidies’ from non-telephone
users to telephone owners, who are typically business, government and richest 1% of population
if revenues do not cover costs, then the waiting list will grow
Price restructuring and Universal Service/Access
“Socially desirable” pricing
• Rates are kept artificially low
• Affordable price, maybe < break-even
• Initial group of telephone users are clustered in the largest city and arenot poor
Percentage of households in Lima, Peru with a telephone, by income, 1996100%
84%
37% 36%
7%
A B Lima C D
A = Richest 25%B = Second 25%C = Third 25%D = Poorest 25%
Source: OSIPTEL.
• May not generate enough revenue for network expansion
Price restructuring and Universal Service/Access
Defining affordabilityRelative affordability, e.g., <5 per cent of
average family income BUT, initial telephone users are are not necessarily
“average In low income countries, costs for network
installation may be high, but incomes are low“Best practice” cost of operating a
networkMethodology must be refined for residential and
business usersCosts must be split between one-time & recurring
Price restructuring and Universal Service/Access
-
20
40
60
80
100
0% 2% 4% 6% 8% 10%Telephone charges as % of household expenditure
Per
cent
of h
ouse
hold
s w
ith
tele
phon
e
Telephone charges relative to household income, 1995
Note: The annual telephone charges data are a basket based on one tenth of the installation charge, annual subscription in the largest local network, 700 local calls and 130 long-distance calls. Taxes are included.
Source: TU World Telecommunication Development Report 1998: Universal Access.
Price restructuring and Universal Service/Access
Establish average operatingcosts for telephone network
US$ 200 - 400 per subscriberper year
Derive an average tariff US$ 64 - 122 per year
Determine how manyhouseholds can afford service
Where 5% of household income> US$ 1’340 - 3’200
Choose a policy for families thatcannot afford service
Financial assistance, widespreadpayphones, etc.
Methodology for determining average and best practice costs
Source: TU World Telecommunication Development Report 1998: Universal Access.
Average Median Bestpractice
Annual operating costper line
380 300 200
Annual subscription1 122 96 64Annual connection fee2 39 7 3Total annual charge fortelephone service
160 103 67
Annual income requiredto afford service3
5'432 4'320 3'480
Average & best practice residential costs
Note: Based on study of 10 operators from different regions and income groups. “Best practice” is the lowest1. 40% of operating costs discounted by 20 per cent (covered by higher business subscription charge.2. Actual connection charge, divided by seven. 3. Assuming telephone charges represent 5% of income.
Source: ITU World Telecommunication Development Report, 1998: Universal Access.
Price restructuring and Universal Service/Access
Global measures of Affordability
Source: ITU World Telecommunication Development Report, 1998: Universal Access.
0
100
200
300
400
500
600
700
WithService
OnWaitlist
Couldafford
Couldnot
afford
~1'500 million households in the world
Without telephone service
Price restructuring and Universal Service/Access
Pricing strategies for extending Universal Access
Installation charges initially high, but coming down over time
Residential subscription charges should reflect cost of servicing line (typically US$5-10 per month)
Set separate charges for residential and business subscribers
Lower prices for payphone or community telephone access
Tariff options, e.g., for low-volume users
Price restructuring and Universal Service/Access
$0
$500
$1'000
$1'500
$2'000
$2'500
'92 '93 '94 '95 '96 '92 '93 '94 '95 '960
5
10
15
20
Installation charge (left scale)Teledensity (right scale)
Telecom Argentina TeleBrás
Installation charges and teledensity in Argentina and Brazil, US$
Source: ITU World Telecommunication Development Report, 1998: Universal Access.
… lead to faster growth rates
Monthly residential subscription charges, US$
$-
$2
$4
$6
$8
$10
1990 1991 1992 1993 1994 1995 1996
UruguayMalaysia
Hungary
MoroccoPercentage of households with telephone
0
10
20
30
40
50
60
70
1990 1991 1992 1993 1994 1995 1996
MalaysiaHungaryUruguay
Morocco
Higher monthly subscription
charges ...
Source: ITU World Telecommunication Development Report, 1998: Universal Access.
Price restructuring and Universal Service/Access
Demand-side measures for extending Universal Access
Tariff cross-subsidiesTraditional method, but may not benefit those for
which it is intendedUniversal Service Fund
Targeted assistance for special needs (e.g., rural areas, disabled), but may create administrative burden
Direct Financial Assistance to usersTargeted assistance using non-telecom-specific
criteria, but may be difficult to control abusesCommunity-wide initiatives
e.g., Payphone in every village, community
Price restructuring and Universal Service/Access
Supply-side measures for extending Universal Access
Market liberalisatione.g., allowing new suppliers to enter market, liberalising
equipment market, giving financial autonomy to PTO, encouraging foreign investment, Build/Transfer/Operate concessions
Payphone liberalisatione.g., permitting private installation and ownership of
payphones, community telephone shops, telecentresTechnical solutions
e.g., Mobile cellular, Wireless Local Loop, GMPCS, combined cable TV/telephony
Price restructuring and Universal Service/Access
Pricing strategies to achieve Universal ServiceTargeted tariff options
e.g., for low-volume users, the elderly, the disabled, foreign migrants
Prepaid calling cards for fixed-line and mobile networks
Support for incoming callse.g., to allow families to receive calls from family
members working abroad, for instance through voicemail, email, telecentres, call-turnaround, foreign sales of calling cards etc
Price restructuring and Universal Service/Access
Achieving Universal service
0%
20%
40%
60%
80%
100%
1960 1970 1980 1990 1996
France Japan
Sweden
Canada
Australia
USA
0%
20%
40%
60%
80%
100%
1970 1980 1990 1998
Mauritius
SouthAfrica
Botswana
SADC*
Percentage of households with a telephone
Price restructuring and Universal Service/Access
% of house-YearDEVELOPED holds with 90%ECONOMIES telephone reached
1 Canada 98.7 19712 United States93.9 1970 3 Australia 96.8 1986 4 J apan 96.1 † 19895 New Zealand 96.0 19766 Austria 90.0 19957 Belgium 92.0† 19948 Denmark ‡ 19829 Finland 90.0 198710 France 97.0 198511 Germany 94.7† 199512 Greece 98.1† 199313 Italy 97.5 199214 Luxembourg ‡ 198915 Netherlands 96.5 199016 Spain 94.7† 199417 Sweden ‡ 197518 UK 91.1 1994
% of house- YearDEVELOPINGholds with 90%ECONOMIES telephone reached
19 Bahrain ‡ 199220 Brunei ‡ 199321 Cyprus ‡ 199022 Hongkong ‡ 198623 Israel 95.0 198924 Korea (Rep.) 95.2 199025 Kuwait ‡ 199326 Macau ‡ 199227 Malta ‡ 198728 Qatar ‡ 198329 Singapore ‡ 198330 Taiwan-China ‡ 199031 UAE 93.5 † 1995
Note: % of households with telephone obtained fromcensus surveys and refer to year 1996. † Residentialtelephone lines per 100 households. ‡ Residentialtelephone lines per 100 households is greater than100 due to 2nd telephone lines.
Source: ITU World Telecommunication DevelopmentReport 1998.
Achieving Universal service
Price restructuring and Universal Service/Access
1996 2010 1996 2010 1996 2010
WORLD 12.80 34.4 1.55
Developing 5.07 10 16.3 >50 0.84 2 Low income 2.44 5 8.5 >20 0.57 1 excluding China 1.22 4.1 0.21
TeledensityHousehold telephonepenetration
Payphones per 1’000
people
Year 2010 GoalsGoal: Provide reasonable access to telecommunications
for all of humanity by the year 2010
Source: ITU World Telecommunication Development Report, 1998