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Price restructuring and implications for achieving Universal Service/Access

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Price restructuring and implications for achieving Universal Service/Access. Dr Tim Kelly, ITU “Workshop on Trends in Regional Telecom Prices in Asia-Pacific” Bangkok, 11-15 Sept 2000. - PowerPoint PPT Presentation
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Price restructuring and implications for Price restructuring and implications for achieving Universal Service/Access achieving Universal Service/Access The views expressed in this paper are those of the author and do not necessarily reflect the opinions of the ITU or its Membership. Dr Kelly can be contacted by e- mail at [email protected] Dr Tim Kelly, ITU “Workshop on Trends in Regional Telecom Prices in Asia- Pacific” Bangkok, 11-15 Sept 2000
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Page 1: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and implications for Price restructuring and implications for achieving Universal Service/Accessachieving Universal Service/Access

The views expressed in this paper are those of the author and do not necessarily reflect the opinions of the ITU or its Membership. Dr Kelly can be contacted by e-mail at [email protected]

Dr Tim Kelly, ITU“Workshop on Trends in

Regional Telecom Prices in Asia-Pacific” Bangkok,

11-15 Sept 2000

Page 2: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

AgendaWhat is Universal Service / Access?

Changing notions of universal serviceQuantifying universal service obligations International comparisons

The dilemmaPrice restructuring tends to lead to higher prices for

monthly subscription charges and local callsResidential customers are the most affected

Getting the balance right …… between affordability and sustainability… between cross-subsidy and cost-orientation

Page 3: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Universal accessAvailability ...Accessibility ...Affordability ...

of basic telephone service“to promote the extension of the benefits of the new telecommunication technologies to all the world’s inhabitants” ITU Constitution, Article 1

Page 4: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Universal access and Universal service

Universal service: telephone in every home

Universal access: telephone within reasonable distance for everyone

0102030405060708090

100

GDP per capita

Percentage of households with a telephone

Universal access

Universal service

Page 5: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Teledensity disparities

27.8 to 68.3 (46)8.3 to 27.8 (46)1.3 to 8.3 (47)0 to 1.3 (48)

Page 6: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

0200400600800

1'0001'2001'4001'6001'8002'000

<1 1-5 5-10 10-20 20-30 30-40 40-50 >50Teledensity band

Popu

latio

n, m

illio

n

The scale of the problem (global)

Source: ITU World Telecommunication Indicators Database.

72% of world’s population live in economies with less than 10 main lines per 100 inhabitants

Page 7: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Teledensity transition

<1 1-10 5- 10- 20- 30- 40- >50 10 20 30 40 50

0

10

20

30

40

50

No. of countries:

Average

Best

1 10 20 30 40 50

43 37 29 28 22 17 19 25

Tele-density:

Years

Source: ITU World Telecommunication Development Report 1998: Universal Access.

Page 8: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

The scale of the problem (national)Urban/rural divide

12 % of Thailand’s population lives in Bangkok50 % of Thailand’s fixed-line subscribers in BangkokTeledensity: 36.1% in Bangkok; 4.7% in rest of

ThailandChurn

In a competitive market, carriers will attempt to win rich, credit-worthy subscribers and to lose loss-making ones

Mobile/fixed divideYounger, richer subscribers have mobiles only or bothOlder, less wealthy subscribers have fixed lines

Page 9: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Estimates of the cost of meeting USOs:As a percentage of total sector revenueArgentina 0.6-1%Australia 2.0%Chile 0.2%Colombia 4.3%France 3.0%Norway 2.0-2.4%Peru 1.0%Sweden 0.8-1.2%Switz. 1.7-2.2%UK 0.2-0.3%USA 5.0%

Payphone losses

4%

Geographic price

averaging32%

Social Programmes

23%

Tariff imbalances

41%

Estimated breakdown of USOs in transition to competition in France, 1999. Total = 4.9B FF

Source: World Bank.

Page 10: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Universal service dilemmasIn Thailand, there is geographically-

averaged prices and a local call costs 3 Baht (untimed)BUT, in Bangkok, more than 2 million consumers live

within local call zone In rural areas only a few hundred consumers live within

local call zoneTHEREFORE, consumers in rural area are cross-

subsidising those in Bangkok!SO, geographically averaged prices do not

always assist with Universal Service …

Page 11: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Have telephone

29%

No access

18%

NearbyPublic phone

36%

Neigh-bours 6%

Nearby5%

Not Near-by 6%

Anot

her p

hone South Africa

9 millionhouseholds

Source: Statistics South Africa.<http://www. statssa.gov.za/>

Teledensity: 10.7Cellular density: 3.7Total telephone

density: 14.4Household

telephonepenetration: 29%

Universal accesspenetration (% ofhouseholds withaccess totelephone): 82%

Measures of Accessibility: South Africa

Page 12: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

New concepts of Universal service: Mobile overtaking fixed lines in Finland

0

10

20

30

40

50

60

70

80

90 91 92 93 94 95 96 97 98 99

Penetration rate, per 100 inhabitants

Mobile

Fixed-line

0

20

40

60

80

100

90 91 92 93 94 95 96 97 98 99

Household penetration, in %

Fixed-line

Mobile

Page 13: Price restructuring and implications for achieving Universal Service/Access

Pre-paid mobile and Universal Pre-paid mobile and Universal ServiceService

Source: ITU World Telecommunication Indicators Database.

Mobile can enhance access

Pre-paid has given access a major boost, esp. in Europe

Pre-paid allows subscribers to receive incoming calls (under calling party pays regimes)

Pre-paid mobile cellular subscribers, 1998, as % of total Total

pre-paid (m)

15.2

2.0

1.6

1.3

0.4

0.8

0.7

0.6

74%

60%

53%

50%

40%

37%

35%

35%

Italy

Mexico

Portugal

S. Africa

Indonesia

Austria

Greece

Philippines

Page 14: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

The “myth” of subsidised accessIt is commonly argued that telephone access

should be priced at a low rate so that as many people as possible can afford it

But, this may result in ‘subsidies’ from non-telephone

users to telephone owners, who are typically business, government and richest 1% of population

if revenues do not cover costs, then the waiting list will grow

Page 15: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

“Socially desirable” pricing

• Rates are kept artificially low

• Affordable price, maybe < break-even

• Initial group of telephone users are clustered in the largest city and arenot poor

Percentage of households in Lima, Peru with a telephone, by income, 1996100%

84%

37% 36%

7%

A B Lima C D

A = Richest 25%B = Second 25%C = Third 25%D = Poorest 25%

Source: OSIPTEL.

• May not generate enough revenue for network expansion

Page 16: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Defining affordabilityRelative affordability, e.g., <5 per cent of

average family income BUT, initial telephone users are are not necessarily

“average In low income countries, costs for network

installation may be high, but incomes are low“Best practice” cost of operating a

networkMethodology must be refined for residential and

business usersCosts must be split between one-time & recurring

Page 17: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

-

20

40

60

80

100

0% 2% 4% 6% 8% 10%Telephone charges as % of household expenditure

Per

cent

of h

ouse

hold

s w

ith

tele

phon

e

Telephone charges relative to household income, 1995

Note: The annual telephone charges data are a basket based on one tenth of the installation charge, annual subscription in the largest local network, 700 local calls and 130 long-distance calls. Taxes are included.

Source: TU World Telecommunication Development Report 1998: Universal Access.

Page 18: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Establish average operatingcosts for telephone network

US$ 200 - 400 per subscriberper year

Derive an average tariff US$ 64 - 122 per year

Determine how manyhouseholds can afford service

Where 5% of household income> US$ 1’340 - 3’200

Choose a policy for families thatcannot afford service

Financial assistance, widespreadpayphones, etc.

Methodology for determining average and best practice costs

Source: TU World Telecommunication Development Report 1998: Universal Access.

Page 19: Price restructuring and implications for achieving Universal Service/Access

Average Median Bestpractice

Annual operating costper line

380 300 200

Annual subscription1 122 96 64Annual connection fee2 39 7 3Total annual charge fortelephone service

160 103 67

Annual income requiredto afford service3

5'432 4'320 3'480

Average & best practice residential costs

Note: Based on study of 10 operators from different regions and income groups. “Best practice” is the lowest1. 40% of operating costs discounted by 20 per cent (covered by higher business subscription charge.2. Actual connection charge, divided by seven. 3. Assuming telephone charges represent 5% of income.

Source: ITU World Telecommunication Development Report, 1998: Universal Access.

Page 20: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Global measures of Affordability

Source: ITU World Telecommunication Development Report, 1998: Universal Access.

0

100

200

300

400

500

600

700

WithService

OnWaitlist

Couldafford

Couldnot

afford

~1'500 million households in the world

Without telephone service

Page 21: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Pricing strategies for extending Universal Access

Installation charges initially high, but coming down over time

Residential subscription charges should reflect cost of servicing line (typically US$5-10 per month)

Set separate charges for residential and business subscribers

Lower prices for payphone or community telephone access

Tariff options, e.g., for low-volume users

Page 22: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

$0

$500

$1'000

$1'500

$2'000

$2'500

'92 '93 '94 '95 '96 '92 '93 '94 '95 '960

5

10

15

20

Installation charge (left scale)Teledensity (right scale)

Telecom Argentina TeleBrás

Installation charges and teledensity in Argentina and Brazil, US$

Source: ITU World Telecommunication Development Report, 1998: Universal Access.

Page 23: Price restructuring and implications for achieving Universal Service/Access

… lead to faster growth rates

Monthly residential subscription charges, US$

$-

$2

$4

$6

$8

$10

1990 1991 1992 1993 1994 1995 1996

UruguayMalaysia

Hungary

MoroccoPercentage of households with telephone

0

10

20

30

40

50

60

70

1990 1991 1992 1993 1994 1995 1996

MalaysiaHungaryUruguay

Morocco

Higher monthly subscription

charges ...

Source: ITU World Telecommunication Development Report, 1998: Universal Access.

Page 24: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Demand-side measures for extending Universal Access

Tariff cross-subsidiesTraditional method, but may not benefit those for

which it is intendedUniversal Service Fund

Targeted assistance for special needs (e.g., rural areas, disabled), but may create administrative burden

Direct Financial Assistance to usersTargeted assistance using non-telecom-specific

criteria, but may be difficult to control abusesCommunity-wide initiatives

e.g., Payphone in every village, community

Page 25: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Supply-side measures for extending Universal Access

Market liberalisatione.g., allowing new suppliers to enter market, liberalising

equipment market, giving financial autonomy to PTO, encouraging foreign investment, Build/Transfer/Operate concessions

Payphone liberalisatione.g., permitting private installation and ownership of

payphones, community telephone shops, telecentresTechnical solutions

e.g., Mobile cellular, Wireless Local Loop, GMPCS, combined cable TV/telephony

Page 26: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Pricing strategies to achieve Universal ServiceTargeted tariff options

e.g., for low-volume users, the elderly, the disabled, foreign migrants

Prepaid calling cards for fixed-line and mobile networks

Support for incoming callse.g., to allow families to receive calls from family

members working abroad, for instance through voicemail, email, telecentres, call-turnaround, foreign sales of calling cards etc

Page 27: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

Achieving Universal service

0%

20%

40%

60%

80%

100%

1960 1970 1980 1990 1996

France Japan

Sweden

Canada

Australia

USA

0%

20%

40%

60%

80%

100%

1970 1980 1990 1998

Mauritius

SouthAfrica

Botswana

SADC*

Percentage of households with a telephone

Page 28: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

% of house-YearDEVELOPED holds with 90%ECONOMIES telephone reached

1 Canada 98.7 19712 United States93.9 1970 3 Australia 96.8 1986 4 J apan 96.1 † 19895 New Zealand 96.0 19766 Austria 90.0 19957 Belgium 92.0† 19948 Denmark ‡ 19829 Finland 90.0 198710 France 97.0 198511 Germany 94.7† 199512 Greece 98.1† 199313 Italy 97.5 199214 Luxembourg ‡ 198915 Netherlands 96.5 199016 Spain 94.7† 199417 Sweden ‡ 197518 UK 91.1 1994

% of house- YearDEVELOPINGholds with 90%ECONOMIES telephone reached

19 Bahrain ‡ 199220 Brunei ‡ 199321 Cyprus ‡ 199022 Hongkong ‡ 198623 Israel 95.0 198924 Korea (Rep.) 95.2 199025 Kuwait ‡ 199326 Macau ‡ 199227 Malta ‡ 198728 Qatar ‡ 198329 Singapore ‡ 198330 Taiwan-China ‡ 199031 UAE 93.5 † 1995

Note: % of households with telephone obtained fromcensus surveys and refer to year 1996. † Residentialtelephone lines per 100 households. ‡ Residentialtelephone lines per 100 households is greater than100 due to 2nd telephone lines.

Source: ITU World Telecommunication DevelopmentReport 1998.

Achieving Universal service

Page 29: Price restructuring and implications for achieving Universal Service/Access

Price restructuring and Universal Service/Access

1996 2010 1996 2010 1996 2010

WORLD 12.80 34.4 1.55

Developing 5.07 10 16.3 >50 0.84 2 Low income 2.44 5 8.5 >20 0.57 1 excluding China 1.22 4.1 0.21

TeledensityHousehold telephonepenetration

Payphones per 1’000

people

Year 2010 GoalsGoal: Provide reasonable access to telecommunications

for all of humanity by the year 2010

Source: ITU World Telecommunication Development Report, 1998


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