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Proj Risk Mgt

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    Risk Management

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    35

    Risk Definitions

    Risk

    Uncertain event that has a positiveor negative effect on at least one of

    the project objectives (scope,schedule, budget, quality).

    A general definition of project risk is an

    uncertainty that can have a negative orpositive effect on meeting project

    objectives.

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    Negative Risk

    Negative risk involvesunderstanding potential problemsthat might occur in the project andhow they might hold back projectsuccess.

    Negative risk management is like a

    form of insurance; it is aninvestment.

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    Risk Can Be Positive

    Positive risks are risks that result ingood things happening; sometimes

    called opportunities.

    The goal of project risk management is

    to minimize potential negative risks

    while maximizing potential positive

    risks.

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    35

    Risk Definitions

    Opportunity

    A project risk that has a positive

    effect.

    Project Managers will look for waysto enhance, exploit, or share the

    effects of an opportunity.

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    Risk Utility

    Risk utility orrisk tolerance is the amount of

    satisfaction or pleasure received from a

    potential payoff.

    Utility rises at a decreasing rate for peoplewho are risk-averse.

    Those who are risk-seeking have a higher

    tolerance for risk and their satisfactionincreases when more payoff is at stake.

    The risk-neutral approach achieves a

    balance between risk and payoff.

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    Risk Utility Function and Risk

    Preference

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    Risk Definitions

    Risk Management

    The practice of dealing with project

    risk. It includes planning for risk,assessing risk, developing riskresponse strategies, and monitoring

    risk throughout the project life cycle.

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    35

    Risk Definitions

    Project risk management is the artand science of identifying, analyzing,and responding to risk throughoutthe life of a project and in the bestinterests of meeting projectobjectives.

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    Risk Planning Process

    Risk Management Planning

    The objectives of Risk Management

    Planning are to increase theprobability and impact of positiveevents (opportunities) and decrease

    the probability and impact of adverseevents (threats) to project objectives.

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    Common Sources of Risk in

    Information Technology Projects Several studies show that IT projects share some

    common sources of risk.

    The Standish Group developed an IT success

    potential scoring sheet based on potential risks.

    Other broad categories of risk help identify

    potential risks.

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    12 INSE 6230

    Information Technology Success

    Potential Scoring SheetSuccess Criterion Relative Importance

    User Involvement 19

    Executive Management support 16

    Clear Statement of Requirements 15

    Proper Planning 11

    Realistic Expectations 10

    Smaller Project Milestones 9

    Competent Staff 8

    Ownership 6

    Clear Visions and Objectives 3

    Hard-Working, Focused Staff 3

    Total 100

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    13 INSE 6230

    Risk Breakdown Structure

    A risk breakdown structure is a hierarchy

    of potential risk categories for a project.

    Similar to a work breakdown structure but

    used to identify and categorize risks.

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    Sample Risk Breakdown Structure

    IT Project

    Business Technical OrganizationalProject

    Management

    Competitors

    Suppliers

    Cash flow

    Hardware

    Software

    Network

    Executive

    support

    User support

    Team support

    Estimates

    Communication

    Resources

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    15 INSE 6230

    Project Risk Management Processes

    Risk management planning: Deciding how toapproach and plan the risk management activitiesfor the project.

    Risk identification: Determining which risks are

    likely to affect a project and documenting the

    characteristics of each.

    Qualitative risk analysis: Prioritizing risks

    based on their probability and impact of

    occurrence.

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    16 INSE 6230

    Project Risk Management Processes

    (contd)

    Risk monitoring and control: Monitoring

    identified and residual risks, identifying new

    risks, carrying out risk response plans, andevaluating the effectiveness of risk strategies

    throughout the life of the project.

    Quantitative risk analysis: Numerically

    estimating the effects of risks on project

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    Risk response planning:Taking steps to

    enhance opportunities and reduce threats to

    meeting project objectives.

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    18 INSE 6230

    Risk Identification Risk identification is the process of

    understanding what potential events mighthurt or enhance a particular project.

    Risk identification tools and techniques

    include:

    Brainstorming

    The Delphi Technique

    Interviewing

    SWOT analysis

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    Brainstorming

    Brainstorming is a technique by which agroup attempts to generate ideas or find a

    solution for a specific problem by amassing

    ideas spontaneously and without judgment.

    An experienced facilitator should run the

    brainstorming session.

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    Be careful not to overuse or misuse

    brainstorming.

    Psychology literature shows thatindividuals produce a greater number of

    ideas working alone than they do through

    brainstorming in small, face-to-facegroups.

    Group effects often inhibit idea

    generation.

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    Delphi Technique

    The Delphi Technique is used to derive a

    consensus among a panel of experts who

    make predictions about future

    developments.

    Provides independent and anonymous input

    regarding future events.

    Uses repeated rounds of questioning and

    written responses and avoids the biasing

    effects possible in oral methods, such as

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    Interviewing

    Interviewing is a fact-finding technique for

    collecting information in face-to-face,

    phone, e-mail, or instant-messaging

    discussions.

    Interviewing people with similar project

    experience is an important tool foridentifying potential risks.

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    23 INSE 6230

    SWOT Analysis

    SWOT analysis (strengths, weaknesses,

    opportunities, and threats) can also be used

    during risk identification.

    Helps identify the broad negative and

    positive risks that apply to a project.

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    24 INSE 6230

    Risk Register The main output of the risk identification process

    is a list of identified risks and other information

    needed to begin creating a risk register.

    A risk register is:

    A document that contains the results of variousrisk management processes and that is often

    displayed in a table or spreadsheet format.

    A tool for documenting potential risk events

    and related information.

    Risk events refer to specific, uncertain events that

    may occur to the detriment or enhancement of the

    project.

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    25 INSE 6230

    Risk Register Contents

    An identification number for each risk

    event.

    A rank for each risk event.

    The name of each risk event.

    A description of each risk event.

    The category under which each risk event

    falls. The root cause of each risk.

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    Qualitative Risk Analysis

    Assess the likelihood and impact ofidentified risks to determine their

    magnitude and priority.

    Risk quantification tools and techniquesinclude:

    Probability/impact matrixes

    The Top Ten Risk Item TrackingExpert judgment

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    27 INSE 6230

    Probability/Impact Matrix A probability/impact matrix orchart lists the

    relative probability of a risk occurring on oneside of a matrix or axis on a chart and the

    relative impact of the risk occurring on the

    other.

    List the risks and then label each one as high,

    medium, or low in terms of its probability of

    occurrence and its impact if it did occur.

    Can also calculate risk factors:

    Numbers that represent the overall risk of

    specific events based on their probability of

    occurrin and the conse uences to the ro ect

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    40

    Risk Management Planning Step 3

    Impact/Probability Matrix

    A common method/tool to determine

    whether a risk is considered low,moderate, or high by combining thetwo dimensions of a risk: its

    probability of occurrence, and itsimpact on objectives if it occurs.

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    40

    Risk Management Planning Step 3

    Impact/Probability Matrix Incorrect: confusing or combining

    Impact & Probability

    It is very unlikely, therefore the impact is low

    Correct: Keep Impact & Probability

    independentProbability is low, but if it happens, the project

    will fail. Therefore the impact is high

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    Risk Management Planning Step 3

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    Impact

    Probability

    Low

    High

    Low High

    Green: Low Risk

    (Passive Acceptance workarounds)

    Yellow: ModerateRisk (Active

    Acceptance

    contingency)

    Red: High Risk (RiskResponse Planning)

    Using a 2x2 Impact/Probability Matrix

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    Impact

    Risk: Key project

    team member withspecialized skillleaves project teambefore work is done.

    Impact: High

    Probability: Low

    Yellow Zone Moderate Risk

    2x2 Impact/Probability Matrix example

    Impact

    Probability

    Low

    High

    Low High

    Risk Management Planning Step 3

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    X

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    Impact

    Risk: Change to

    regulatory ordinancerequires additionalwetland mitigation,requiring additionalR/W

    Impact: High

    Probability: High

    2x2 Impact/Probability Matrix example

    Impact

    Probability

    Low

    High

    Low High

    X

    Risk Management Planning Step 3

    40 Red Zone High Risk

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    Impact

    Risk: Mariners first

    World Series game isscheduled on thesame date as theEnvironmentalHearing

    Impact: Low

    Probability: Low

    2x2 Impact/Probability Matrix example

    Impact

    Probability

    Low

    High

    Low High

    X

    Risk Management Planning Step 3

    40 Green Zone Low Risk

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    Comparative Risk Rating

    Risk Management Planning Step 3

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    A

    B

    C

    D

    A B C D

    A

    C

    B

    C

    A C

    Risk A 2

    Risk B

    1

    Risk C 3

    Risk D 0

    Priority Order:

    C A B D

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    Exercise Qualitative Risk Analysis

    Qualitative Risk Analysis Exercise

    Using a 2x2 impact & probability matrix, assess

    the risks identified in the last exercise.

    First, evaluate the impact of the risk event on theproject objectives

    Then, with the risks identified as high impact,

    assess the probability of the risk event.

    Perform a comparative risk rating on the high-

    high (red zone) risk events

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    Risk Management Planning Step 4

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    Quantitative Risk Analysis

    The process of numerically analyzing

    the effect of identified risks on theprojects objectives. (In particular,

    the project schedule and the project

    costs).

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    Cost Risk Estimating &Management (CREM) Office

    CRA: Cost Risk Assessment (pg.37) $25 million or more $5 million or more with specific characteristics

    CEVP: Cost Estimate ValidationProcess (pg.37)

    $100 million or more

    Risk Management Planning Step 4

    43

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    Quantitative Risk Analysis

    Quantify possible outcomes for the

    project

    Assess probability of achievingspecific project objectives

    Identify risks requiring mostattention

    Risk Management Planning Step 4

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    Quantitative Risk Analysis

    Identify realistic and achievable

    cost, schedule, or scope targets,given project risks

    Determine best management

    decision when conditions oroutcomes are uncertain

    Risk Management Planning Step 4

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    Quantitative Risk Analysis tools

    Interviewing (SMEs)

    Decision Tree Analysis

    Monte Carlo Simulation

    Risk Management Planning Step 4

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    Quantitative Risk Analysisproducts

    Updated Risk Register

    Probabilistic analysis for projectsuccess (time and cost)

    Updated priority of risk events

    Trends in risk analysis

    Risk Management Planning Step 4

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    Risk Management Planning Step 4

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    25%

    50%

    75%

    100%

    0%

    $30m $33m $36m $39m

    $37.5m

    90%

    15%

    COST

    PROBAB

    ILITY

    TOTAL PROJ ECT COSTSCumulative Chart

    Contingency

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    Risk Management Planning Step 5

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    Risk Response Strategy

    The process of developing options

    and actions to enhance opportunitiesand to reduce threats to the projectobjectives.

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    Risk Management Planning Step 5

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    Risk Response Strategy

    Proactive, not reactive

    Appropriate to significance of risk

    Cost effective

    Timely

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    Risk Management Planning Step 5

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    Risk Response Strategy

    Realistic within project context

    Agreed upon by project team and allparties involved

    Assigned to / owned by a responsibleperson

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    Risk Management Planning Step 5

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    Risk Response Definitions

    Avoidance Changing a project

    objective to eliminate the threatposed by an adverse risk event.

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    Risk Management Planning Step 5

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    Risk Response Definitions

    Transference Shifting the negative

    impact of a threat, along with theownership of the response, to a thirdparty.

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    Risk Management Planning Step 5

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    Risk Response Definitions

    Mitigation Reducing the Probability

    or Impact of an adverse risk event(threat) to an acceptable threshold.

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    Risk Response Definitions

    Acceptance The project team

    decides not to change projectobjectives to deal with the risk.

    Passive acceptance: no action , deal withthreats as they occur (workarounds)

    Active acceptance: establish a contingencyreserve to handle risks

    Risk Management Planning Step 5

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    Impact

    Probability

    Low

    High

    Low High

    ATM

    Passive

    A

    cceptance

    (w

    orkaround)

    Active

    Acceptance(or

    A T M)

    Risk Response Strategy (threats)

    Risk Management Planning Step 5

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    Risk Response Definitions

    Exploit This strategy seeks to

    eliminate the uncertainty with anopportunity by changing a projectobjective to ensure it happens.

    Risk Management Planning Step 5

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    Risk Response Definitions

    Share Allocating ownership of the

    positive risk event to a third partywho is best able to capture theopportunity for the project.

    Risk Management Planning Step 5

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    Risk Response Definitions

    Enhance Increasing the probability

    and/or positive impact of anopportunity.

    Risk Management Planning Step 5

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    Ri k M Pl i S

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    Risk Response Definitions

    Contingency Not a risk response,

    but an output from risk planning.Developed for actively acceptedproject risks. This is typically

    defined as time or funds.

    Risk Management Planning Step 5

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    E i Q lit ti Ri k A l i

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    Exercise Qualitative Risk Analysis

    Risk Response Strategy Exercise

    Using the results from the qualitative analysis

    from the last exercise:

    Identify risk response strategies for the high-high

    (red zone) risk events.

    Decide who will be the responsible person to

    monitor the risk event and the effectiveness of the

    risk response

    Decide if active acceptance or further risk

    response planning will be required for the high-

    low (yellow zone) risk events.

    Ri k M t Pl i St 6

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    Risk Monitoring & Control

    Managing the Risk Register during the

    Work the Plan phase of the project. Recognize the probability and impact of

    risk events may change during the life ofthe project.

    Also recognizing that additional risksevents can be identified during the Work

    the Plan.

    Risk Management Planning Step 6

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    Ri k M t Pl i St 6

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    Risk Monitoring & Control

    Assign a responsible party

    (ownership) of the risk event.

    Track risk event status

    Active/Dormant: risk is currently beingmonitored and analyzed

    Retired: risk event (trigger) no longerposes a threat to the project.

    Risk Management Planning Step 6

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    Ri k M t Pl i St 6

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    Risk Monitoring & Control

    Risk Registers should be a standing

    agenda item for project team meetings. Risk reporting should be an standing

    reporting item for all project progressreporting

    WSDOT tools for reporting (PDIS, QPR,GMAP).

    Risk Management Planning Step 6

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    Ri k M t

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    Monte Carlo Simulation Exercise

    Risk Management


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