Ready for the Journey Part II

Ready for the Journey, Part IIReady for the Journey, Part II

• The Depot

• Student Financial Services

• Team 55 / Technology Support

• Registrar’s Office

The Depot

The DepotThe Depot• National leader in student services

• The Depot is the one-stop shop– Financial Aid– Billing– Registrar– Residence Life– Dining Services– Student IDs– Parking Permits– Notary Public

Contact us:• 1-888-588-6083• thedepot@acu.edu• acu.edu/thedepot

• Students can view account information on The Depot link in myACU

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Students view bill and add parents as

authorized users here!

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Dining ServicesDining Services

Dining ServicesDining Services•Meal Plans, Bean Bucks, and Campus Cash

•11 locations across campus•Accept cash, debit and credit•Bean Bucks and Campus Cash accepted at:

The World Famous Bean, Bagel Wagon, Connections Café, Einstein Bros Bagels, Java City, Wildcat Café, Pizza Hut Express, Starbucks, The Fatted Cafe

•View menus and nutrition infohttp://acu.campusdish.com

Dining ServicesDining Services• The Bean is open all day from 7am-11pm• Full-time nutritionist on staff• Students in a residence hall: – All-Access 7 or– All-Access 5

• Update MP through 12th day of classes

• Update on The Depot link

• Gluten free menu options

Campus Cash vs. Bean BucksCampus Cash vs. Bean BucksCampus Cash• Students purchase

through The Depot link

• Used for food and merchandise purchases

• Balance rolls forward each semester

• Students get back 100% of balance at any time

Bean Bucks• Comes with all meal plans

• Used for food purchases only

• Balance rolls forward from fall to spring

Residence Life Residence Life • Residence hall and roommate assignments– Notified through ACU email

• Roommate changes– Deadline: Friday, July 29th – Email reslife@acu.edu

• Move-in weekend– Saturday, August 20th, 8 am to 6 pm– Sunday, August 21st, 1 to 5 pm

Student Financial Services

Student Financial ServicesStudent Financial Services

• Financial Aid – Receive and verify FAFSAs– Award scholarships and grants– Certify and process loans– Receive and apply outside scholarships

• Billing– Produce the statement– Monitor payment plans

Student Financial ServicesStudent Financial Services• Complete the FAFSA– www.fafsa.gov

• Carefully read award letters

• Communication from us…– Is sent to the student’s ACU email– Is critical– Is time sensitive– Needs action

SFS ChecklistSFS ChecklistFederal Direct Stafford Loan– Accepted on students myACU account– Complete Entrance Counseling and MPN requirement at

www.studentloans.gov

Meet Financial Settlement by August 15th – Pay Account Balance– Wildcat Pay Plan– Additional Loans• PLUS at www.studentloans.gov• CAL at www.hhloans.com

– Combination

Student Financial ServicesStudent Financial Services• Payment Options– Pay in full by August 15th OR– Set up payment plan by August 15th

• Payment plan installments due on the 30th of each month– 6 month plans begin June 30th

– 5 month plans begin July 30th

– 4 month plans begin August 30th

Wildcat Pay PortalWildcat Pay Portalwww.acu.edu/payingyourbill

• Students may set up parent(s) as authorized user

• View eBills• View real-time account details• Make one-time payments• Enroll in a Wildcat Pay Plan– 6, 5 or 4 month plan options– Installment due dates are the 30th of each month– Enrollment fee is $50 per semester

Federal College Work Study and Federal College Work Study and Student EmploymentStudent Employment

• Students can get a job without work study eligibility

• Must apply on your own

• Work Study award amount of $2500 is only an estimate

• Students are paid twice a month• Earnings are paid directly to student – NOT paid to student account

Team55 Team55 Student Technology SupportStudent Technology Support

Team55 - Student Technology SupportTeam55 - Student Technology Support• Location - Learning Commons– (325) 674-5555 or x5555– team55@acu.edu– http://team55.acu.edu– Social Media - @acuteam55

• 7a-Mid. on M-R & 7a-5p on Friday Sat. 10a-6p & Sun. 2p-Mid.

• Available via phone, chat, email, and walk-up

Team55 – Computer SupportTeam55 – Computer Support• Software Troubleshooting

– Application Support (Word, Excel,

iTunes, etc.)

– Basic operating systems issues

– Support, not training

– Minor issues handled with PitStop

appointments

Team55 – Computer SupportTeam55 – Computer Support• High-End Repair Center

– Extensive Software Repair

– Virus Removal

– Operating System Re-install

– Data Backup and Recovery

– Apple Warranty Repair

– Self Service Hardware Repair

Team55 – Mobile SupportTeam55 – Mobile Support

• iPhone, iPad, iPod touch

– Troubleshooting

– Wireless/Account Setup

– Warranty Replacement

– iTunes Syncing

Team55 – Residential SupportTeam55 – Residential Support• ResNet – Deployed Student Assistance

– Network Troubleshooting

• Wired Connections

• Wireless Connections

– Dorm Phone and Voicemail

– Cable TV

– Remote and On-Call Support

Team55 – Academic TechnologyTeam55 – Academic Technology• myACU

– Google Apps

– Class Blogs

– iTunes U

– Blackboard

– ACU Files

– Course Calendars

• Mobile Apps

– ResponseWare

– Mobile Blogs

– BookMyne

– Blackboard Mobile

– GetGo!

Available Technology ResourcesAvailable Technology Resources• Over 700 lab computers

with printers/software

• Cable and unlimited local phone service

• Wired and WiFi Network

• $15 printing credit per semester

• myACU and ACU Mobile

Student Technology DiscountsStudent Technology Discounts• Discounts on Dell and Apple

Computers

• Discounts on Software– Microsoft Office

– Adobe Creative Suite

• Available on the Team55 Website– team55.acu.edu

– Under “Miscellaneous”

Registrar’s Office

Family Educational Family Educational Rights & Privacy Act - 1976Rights & Privacy Act - 1976

The primary rights afforded to the student are:– The right to inspect and review their education

records.

– The right to have some control over the disclosure of information from the records.

– The right for the student to retain control of access to education records.

Enrollment VerificationEnrollment Verification• Primarily for insurance purposes

• Certificates can be obtained by the student from The Depot link on myACU

• Verification for each semester begins two weeks before the first day of class

Dropping / Adding / WithdrawingDropping / Adding / WithdrawingDropping a Course– Day 1-5 is free; student should contact their advisor

– Day 6-15 follows refund schedule; student uses withdrawal form

– Day 16+ there is no refund; student uses withdrawal form

– No drop/withdrawal after week 12

Withdrawing from the UniversityWithdrawing from the UniversityWhat does this entail?– Dropping of all classes and leaving ACU

– Student receives W grades

– Student can contact The Depot

A Few Things to RememberA Few Things to Remember• Be aware of the academic calendar.

• Remind your student about ACU email.

• Students who are responsible for their own business learn problem solving skills that are very important.

• ACU is a great place for students to make mistakes.

Academic Development CenterAcademic Development Center

Services Include:• SOS Program

• Undeclared Advising Program

• Academic Coaching

• Academic Probation

• University Testing Center

Presentation TakeawaysPresentation Takeaways1) Have questions? Contact The Depot.– 1-888-588-6083– thedepot@acu.edu

2) Become an authorized user in Wildcat Pay!

3) We want to partner with you!– Must have authorization from student– Submit FERPA Release Form

4) Parent session info online– www.acu.edu/parentsession

Questions?Questions?