RemoteWare Portable Interactive Session User’s Guide Using This Guide This guide introduces you to...

RemoteWare®

Portable Interactive SessionV e r s i o n 4 . 3 S P 2

RemoteWare Portable Interactive Session User’s GuideVersion 4.3 SP2 Copyright © 2009 iAnywhere Solutions, Inc. All rights reserved. iAnywhere, RFID Anywhere, Adaptive Server Anywhere, XcelleNet, Afaria, and RemoteWare are trademarks of Sybase, Inc. or its subsidiaries. Java and JDBC are trademarks of Sun Microsystems, Inc. ® indicates registration in the United States of America.

C O N T E N T S

Table of contents

Preface: Using This Guide iii

Revisions for this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

RemoteWare Support Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ivAdministrator guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ivClient guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

What’s in this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Chapter 1: Portable Interactive Session Fundamentals 11

Introducing RemoteWare Portable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Understanding the key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installing Portable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Starting Portable on the Portable machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Exiting Portable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Exploring Portable Interactive Session window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Using the menu bar, toolbar, and status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Using the command prompt area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Using the output screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Customizing the Portable window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Changing colors and fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

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Chapter 2: Creating and Updating Client Lists 25

Creating a Client list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Setting up Client Groups to use for your Client lists. . . . . . . . . . . . . . . . . . . . . . . 26Selecting Clients and Client groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Importing a Client List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Updating the Client list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Manually updating the Client list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Using a work object to update the Client list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Creating a Portable Client list from a command line . . . . . . . . . . . . . . . . . . . . . . . . . 36Deleting a Client from the Client list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Chapter 3: Communicating with RemoteWare Clients 37

Establish user security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38The default Portable Security user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Selecting ASYNC communications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Selecting TCP/IP communications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Selecting modem settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Initiating a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Encrypting a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Selecting a Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Viewing Client information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Changing the Client’s primary and secondary address or phone number . . . . . . 49

Entering and executing commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Using the Client Commands and Local Commands . . . . . . . . . . . . . . . . . . . . . . . 50

Storing contents of the output screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Launching Remote Console and Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Using Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Using Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

P R E F A C E

Using This Guide

This guide introduces you to RemoteWare Portable Interactive Session, also known as “Portable.” It contains fundamental information necessary to use the software, including a conceptual overview and highly interactive walkthroughs.

We recommend you print this guide so it is readily available as you perform your tasks. If you prefer to use this guide online, you may find it helpful to zoom to 150% for enhanced readability.

Revisions for this documentThis guide is updated to instruct the user on using the encryption feature. See “Encrypting a session” on page 44.

RemoteWare Support ServicesRegister at our technical support site to always get the latest information on your product version. This site is available only to maintenance customers.

Visit the Technical Support site for product-specific technical information.

www.sybase.com/support or frontline.sybase.com/support

http://www.sybase.com/support

http://frontline.sybase.com/support

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Related publicationsThe following manuals are available in electronic format on the RemoteWare product image.

Administrator guides• RemoteWare Server Installation Guide — Contains detailed information about

installing your RemoteWare Server and its components. The guide also discusses environment and network considerations, configuring your database, cluster tuning, and uninstalling RemoteWare.

• RemoteWare Server Administrator’s Guide — Explains how to operate and maintain a RemoteWare system. It takes a task-oriented approach to describing features.

• RemoteWare Server Reference Guide — Contains a detailed description of every application, facility, window, menu, and control present in the RemoteWare Server. Use this book when you want to know what something does, how it is used, or why it behaves as it does.

• Portable Interactive Session — Introduces you to RemoteWare Portable Interactive Session, also known as “Portable.” Portable provides a secure and restricted method for communicating with the RemoteWare Clients. It contains fundamental information necessary to use the software, including a conceptual overview and highly interactive walkthroughs.

• RemoteWare Database Schema Guide — Describes the characteristics of the RemoteWare SQL database tables.

• RemoteWare Workshop Developer’s Guide — Explains how to use RemoteWare Workshop to create and publish customized desktop-style Workshop applications.

• RemoteWare Subscriber Administrator’s Guide — Shows how to build and deploy lists of files and applications to the Client. It also explains how to use the Subscriber Lists at the RemoteWare Client.

• RemoteWare Inventory Manager Administrator’s Guide — Explains how to use Inventory Manager for centralized monitoring and reporting of hardware and software resources on RemoteWare Clients. Instructions include how to create Inventory Manager Profiles that control the operating and scheduling of Client inventory scans, and how to assign those Profiles to Clients. The guide also describes how to view and interpret the centrally stored resource information for each Client.

R e l a t e d p u b l i c a t i o n s v

• RemoteWare Software Manager Administrator’s Guide — Explains how to use Software Manager to efficiently and securely distribute, install, and manage software for enterprise system users. Includes how to create and define software package contents and then assign that package to a RemoteWare Client.

• RemoteWare Migration Guide — Explains how to plan and implement many aspects of migration from RemoteWare for OS/2 to RemoteWare.

• RemoteWare Multicast System Administrator’s Guide — Explains how to use RemoteWare Multicast. Multicast allows administrators to distribute files to a large number of RemoteWare Clients with a single communication session from the Server. It contains fundamental information necessary to use the software, including a conceptual overview and highly interactive walkthroughs.

• RemoteWare ActiveX Controls Reference Manual — Presents the 32-bit ActiveX controls that are included with the RemoteWare 32-bit Client software. These controls add selected Client functionality to ActiveX or OLE container applications.

• RemoteWare API Manual — Describes the RemoteWare Application Programming Interfaces (APIs) that allows you to control and configure the RemoteWare Server and Clients using a third-party programming language such as Microsoft Visual C++ or Microsoft Visual Basic.

• RemoteWare Workshop Programmer’s Guide — Describes optional programmatic extensions that enhance Workshop environments.

• Summit BasicScript Reference Manual and Summit BasicScript User’s Guide — Provides information on the options and structure for RemoteWare scripting. These documents are available in the \Document\Development Tool Administrator Guides\Summit BasicScript Documentation directory on the RemoteWare CD.

• NetOp™ — Assists you in using NetOp with RemoteWare Remote Control.

Client guides• RemoteWare 32-Bit Windows Client User’s Guide — Helps the Windows Client

user install, set up, and understand the functionality in the RemoteWare Client.

• RemoteWare OS/2 Client User’s Guide — Presents the features, setup procedures, available options, and connection methods for the OS/2 Client software.

• Linux Client User’s Guide — Assists the Linux Client user install and use the RemoteWare Linux Client.

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• RemoteWare Text-Based Clients User’s Guide — Explains how to use the UNIX, VMS, 4690 and DOS Clients to communicate with the RemoteWare Server.

• RemoteWare Software Manager Client User’s Guide — Describes how Client users can subscribe to Software Manager packages and then communicate with a RemoteWare Server to receive those packages.

W h a t ’s i n t h i s g u i d e v i i

What’s in this guideThis guide includes the following chapters:

Table 1. Chapters in this guide

Chapter Description

Chapter 1 - Portable Interactive Session Fundamentals

Introduces RemoteWare Portable, presents an overview of its key features, describes its main window, and provides instructions for customizing the user interface.

Chapter 2 - Creating and Updating Client Lists

Describes the steps for creating a Client list on the RemoteWare Server, importing the list into Portable, and the methods for updating Client lists.

Chapter 3 - Communicating with RemoteWare Clients

Explains how to configure communications, initiate an Interactive Session, and enter session commands. Also provides instructions for launching Remote Control and Remote Console and saving the contents of the output screen to a file.

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C H A P T E R

1

Portable Interactive Session Fundamentals

RemoteWare Portable Interactive Session (Portable) provides your information systems

professionals the ability to connect to, and interact with, RemoteWare Clients from

their home or other remote locations.

This chapter includes:

• “Introducing RemoteWare Portable” on page 12

• “Starting Portable on the Portable machine” on page 14

• “Exploring Portable Interactive Session window” on page 16

• “Customizing the Portable window” on page 21

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Introducing RemoteWare Portable As the industry moves to more employees telecommuting and as many companies begin to outsource their help desk roles to third parties, RemoteWare Portable Interactive Session, also known simply as “Portable,” enables these IS professionals to directly interact with the Client desktop, from home or any remote location. Portable provides a secure and restricted method for communicating with the RemoteWare Clients. IS professionals can use a Portable Server, that is separate from the RemoteWare Server, to control a defined RemoteWare Client. Controlling a Client means administrators can manipulate Clients without being on the RemoteWare Server and without interfering with the Client operations. Security includes allowing Client access only to those Portable users that the RemoteWare administrator authorizes.

Because Portable provides the ability to remotely perform command line events and run Remote Control or Remote Console for system diagnostics, IS professionals can capture information from a Client and then work offline or transparently with the Client to resolve issues. As a result, Portable helps reduce the time required to resolve problems. Additionally, because Portable allows you to manipulate Client files without being at the central RemoteWare Server, you have the ability to deploy Portable to as many help desk personnel as necessary.

Understanding the key featuresRemoteWare Portable provides a number of key features:

• Leverage your existing knowledge of RemoteWare’s Interactive Session. Because RemoteWare Portable is built around Interactive Session, if you are familiar with Interactive Session you do not have to learn a new application to take advantage of Portable’s features. Many of the commands and controls are identical to those in Interactive Session, enabling you to start using Portable right away. You can execute any of the RemoteWare events currently available in Interactive Session from within Portable.

• Prevent unauthorized access with Client-side login. A Portable user can access only those Clients that the RemoteWare administrator authorizes. The administrator can authorize different Client access for different Portable users. As a security feature, Portable provides a dialog box that requires you to provide computer, user, and password authentication credentials before allowing session events to occur.

• Connect to and manipulate Clients from a remote location. Portable Interactive Session enables you to connect to your Clients and run Interactive Sessions without being at your RemoteWare Server.

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• Run Remote Control and Remote Console sessions. Portable Interactive Session supports Remote Control and Remote Console, enabling you to view and run text-based applications on both your 32-bit Windows Clients (Remote Control) or your DOS and OS/2 Clients (Remote Console).

• Import Client lists from your RemoteWare Server. Portable provides you with the ability to import a list of Clients directly from your RemoteWare Server. Whenever you have added Clients or made changes to your Client profiles, you can create a new Client list on the Server and update your existing Portable Client list.

• Client-side logging. Portable supports audit-trail reporting by creating Client-side logs each time a Portable user makes a connection with a Client. Logs transfer to the RemoteWare database for Server viewing during the next connection.


Installing PortableFor information on installing Portable, see the RemoteWare Server Installation Guide.

Starting Portable on the Portable machineWhen you installed RemoteWare Portable, the RemoteWare Portable command was added to the Program group on your Start menu.

To start Portable:

1 On the Start menu, select Programs, RemoteWare, and then RemoteWare Portable.

2 The Portable Interactive Session main window appears, and you are prompted to select a Client. The Client list is empty if you have not imported a Client list.

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See also: “Importing a Client List” on page 29

3 Choose Cancel to return to the main window.

Exiting PortableTo exit the Portable Interactive Session main window, double-click the upper left corner of the window or, on the File menu, select Exit.


Exploring Portable Interactive Session windowThe Portable Interactive Session window is the central location from which you import Client lists from the Server, connect with Clients, execute commands, and launch Remote Control and Remote Console sessions—all from your remote location.

Using the menu bar, toolbar, and status barThe Portable Interactive Session menu bar contains all of the commands you need to connect to and manipulate RemoteWare Clients from your remote location. The toolbar contains buttons that provide quick access to many of the more frequently used commands. The following table lists all of the menu commands available in Portable. If

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a menu command has a corresponding toolbar button, it is shown to the right of the command.

Table 2. Portable Interactive Session menu commands

Menu Command Button Description

File Capture Inserts the Capture command at the command prompt. Use this command to save the Portable output screen’s contents to a file you specify.

Import Client List

Displays the Open dialog. Use this dialog box to select the Client list file (*.lst) you want to import.

Exit Closes Portable Interactive Session.

Edit Cut Removes the selected text from its present location and places it on the Clipboard.

Copy Duplicates the selected text and places the copy on the Clipboard.

Paste Places a previously cut or duplicated item in the selected location.

View Toolbar Displays or hides the toolbar at the top of the window.

Status Bar Displays or hides the status bar at the bottom of the window.

Set Font Displays the Set Font dialog box. Use this standard Windows dialog to select the font, style, and size you want to use in the output screen.

Set Colors Displays the Set Colors dialog box. Use this dialog box to select a background color for the output screen and to define the colors in which the different commands, results, and errors appear on the output screen.

Word Wrap Wraps text from one line to the next instead of scrolling past the right side of the screen.

Command Connect Initiates a connection to the selected Client. This command is available only when no Client is currently connected.

Disconnect Disconnects the current connection.


Abort Session Stops a connection attempt to a Client. This command may take several seconds to complete.

Clear Screen Removes all text from the command screen.

Command Help Enables you to obtain general help with any Client or local command.

Remote Control Starts a visual display of the Client’s UI by establishing a Remote Control session. If this command is unavailable, either you are not currently connected to a Windows 32-bit Client, or the Client does not have Remote Control installed.

Start Remote Console

Establishes a Remote Console session. If this command is unavailable, either you are not currently connected to a DOS or OS/2 Client or the Client does not have Remote Console installed.

Stop Remote Console

Stops the current Remote Console session.

Options Protocol Settings Display

When selected, displays Client specifics once a connection is established.

Async Resource Details

Displays the Async / Modem Setup dialog box. Use this dialog to view Portable’s current modem settings or specify new modem settings.

Edit Protocol Settings

Enables you to select the Async or TCP/IP protocol settings to use for connections.

Command Verification

When selected, prompts you to verify the action before executing a command that will alter the file system.

Session Timeout This command is disabled in Portable. Use the Protocol Options command to set Session Timeout values.

Encrypt Session When selected, enables encryption for the subsequent sessions.

Table 2. Portable Interactive Session menu commands (Continued)


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Using the command prompt areaThe Command Prompt area of the Portable window enables you to enter commands and execute them on either the selected Client or the local machine.

See also: “Entering and executing commands” on page 50

This area contains the following fields and controls for entering or completing commands:

• Current Directory. The current local or Client drive letter and directory. On the Portable machine, the default directory is the Portable install directory. The default Client directory originates from the install drive and directory specified for the Client on the RemoteWare Server’s Client Profile General property page.

• Command Prompt. Use this field to enter commands and specify command parameters. You can enter commands by typing them in this field directly, or you can automatically insert commands into this field by selecting the appropriate command from the Client Commands or Local Commands menu. Click the down arrow at the right of this field to view and select from previously entered commands.

Client Commands

Table 3, “Portable Interactive Session Client and Server commands,” on page 51 for a detailed list of all Client commands.

Local Commands

Table 3, “Portable Interactive Session Client and Server commands,” on page 51 for a detailed list of all local commands.

Help Topics Displays the online Help system for this application.

Using Help Displays standard Windows instructions for using online Help.

About Portable Interactive Session

Displays the copyright notice and version information for this application.

Table 2. Portable Interactive Session menu commands (Continued)



• Execute/Cancel. Use the Execute/Cancel button to issue the command or stop the command from completing. The Execute button has the same effect as pressing [Enter] at the end of a command.

• Client and Local. The Client and Local options enable you to specify whether the local machine or the Client executes the commands. Be careful to select the correct button, otherwise you may perform an action on the wrong computer.

Using the output screenSee also: “Storing

contents of the output screen” on page 55

The output screen in the center of the main window displays every command and response during the session.

Scroll bars appear if there is additional text off the screen. You can also use the Word Wrap command on the View menu to wrap the text from one line to the next instead of scrolling the text past the right side of the screen.

Using the status barThe status bar at the bottom of the window provides several session and progress indicators.

See also: “Launching Remote Console and Remote Control” on page 57

• Connected Client name. Displays the name of the Client to which you are currently connected.

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• Current connection state. Displays either Disconnected, Connecting, or Connected.

• Starting time. The time (in hh:mm:ss) displays when the connection is established. This time also serves to indicate the last time Portable Interactive Session connected to a Client. This time value resets when you exit the Portable Interactive Session program.

• Elapsed connection time. Resets and counts the amount of time the Portable machine is connected to the Client. Stops when the connection is broken, but remains available until the next connection completes.

Customizing the Portable windowRemoteWare Portable Interactive Session provides several commands that enable you to customize the appearance of the Portable window. You can control the background color of the output window, the color and font of the different types of commands and responses, and whether the toolbar or status bar displays in the window. You can also switch views, displaying either that of the local computer or of the connected Client.

Changing colors and fontsPortable Interactive Session enables you to change the color of the output screen and to configure the system so that different types of commands and responses display in differently colored text. For example, you can specify that all Server commands display in blue text, while all Client commands display in purple text. You could also configure the colors so that all error messages automatically display in red text. This enables you to see at a glance the types of commands and responses displayed on screen.

Note: Color and font selections are valid only until you exit Portable Interactive Session.


To change the colors of the output screen and the command text:

1 On the View menu, select Set Colors. The Set Colors dialog box appears.

2 The first five color fields correspond to the following text types:

• Server commands• Server results• Client commands• Client results• ErrorsFor example, to select the color for Server commands, click the down arrow at the right of the first field. Select the desired color. The text “Server commands” displays in the appropriate color in the text box on the left side of the dialog box.

To select the color for Client commands, click the down arrow at the right of the third field and select the desired color. The text “Client commands” displays in the appropriate color. Select other commands and results as necessary.

3 To select the background color, click the down arrow at the right of the Background field and select the desired background color. The text box refreshes so that you can preview your color choice.

4 Click OK to save your color choices and return to the main window.

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To change the font used in the output window:

1 On the View menu, select Set Font. The Set Font dialog box displays.

2 Use this standard Windows dialog box to select the font, style, size, and script you want to use in the output window.

3 When you have made your selection, click OK to save your font choices and return to the main window.


C H A P T E R

2

Creating and Updating Client Lists

In order for you to use Portable from your remote location to connect to and interact

with your RemoteWare Clients, you must ensure Portable has access to their Client

Profile information and the information is accurate.

RemoteWare Portable enables you to create customized Client lists on the RemoteWare

Server and then import that information directly into Portable. You can then keep

information up-to-date by distributing periodic updates to the Client lists.


• “Creating a Client list” on page 26

• “Importing a Client List” on page 29

• “Updating the Client list” on page 31

• “Creating a Portable Client list from a command line” on page 36


Creating a Client listIn order for you to use RemoteWare Portable to connect to and interact with your RemoteWare Clients, you must have access to their Client Profile information. Because there may often be frequent changes to your Client information—the addition of new Clients, new phone numbers, changes to resource specifications—you also want to ensure the information in Portable is up-to-date and reflects the most recent changes made at the RemoteWare Server.

See also: “Importing a Client List” on page 29.

RemoteWare Portable provides you with the ability to build custom Client lists at the RemoteWare Server and then to import those lists into Portable. Once you have imported a list, you can then update the list as needed, either manually or through the use of RemoteWare work objects.

Setting up Client Groups to use for your Client listsIf your organization has more than one Portable system and you would like to assign different Clients to each Portable, you may find it helpful to create special Client Groups that will simplify creating and updating your different Client lists. For example, suppose your company has five Portable boxes, one for each sales region. You would like each Portable to maintain a list of only those Clients in that region. This means you would need to create and maintain five different Client lists.

For more information on creating Client groups, see the RemoteWare Server Administrator’s Guide.

To simplify the process of creating the different Client lists, you could create five new Client Groups in Client Profile. Add the appropriate Clients to each group. Then, when you create your Client lists, you need only select a group, and all the Clients in that group are added to the list automatically.

Selecting Clients and Client groupsIn order to select the Clients and Client groups you want to include in the Client List you are going to import into Portable, you must launch Client Profile on the RemoteWare Server or Workstation.

C r e a t i n g a C l i e n t l i s t 27

For information on using Client Profile, see the RemoteWare Server Administrator’s Guide.

When you installed the Server-side components of Portable on the RemoteWare Server, a new command, Export Portable Client List, was added to the Command menu.

To build a Client list:

For detailed instructions on using the Select Clients and Client Groups dialog box, see the RemoteWare Server Administrator’s Guide.

1 On the Command menu in Client Profile, select the Export Portable Client List command. The Select Clients and Client Groups dialog box displays.

Tip: Adding a Client Group to the Client list adds all Clients in that group.

2 This dialog displays all Clients and Client Groups currently defined in your RemoteWare system. Select the Clients and Client Groups you want to include in the Portable Client list, and then click OK.


3 The Save As dialog box displays.

4 By default, the Client list file (Client.lst) is saved to the RemoteWare install directory. Navigate to the directory in which you want to save the list. Click Save to save the Client list.

Note: In order to use Portable’s automatic update features, you must use the default file name (Client.lst) and save the file to the Portable Client’s directory (by default \RWS\node\<ClientName>) on the Server. For more information, see “Updating the Client list” on page 31.

I m p o r t i n g a C l i e n t L i s t 29

Importing a Client ListAfter you have created a Client List on the RemoteWare Server, you must make that list available to the Portable machine. Typically, you would use some form of external media, such as a floppy disk, or set up a network share that can be accessed by the stand-alone Portable machine. Then, you can import the list into Portable. Once you have imported the list, you can select and connect to any of the Clients on that list from your remote Portable location.

To import a Client list into Portable:

1 Launch RemoteWare Portable.

2 On the File menu, select Import Client List.

3 By default, the Open dialog box points to the Portable install directory. Browse to the location of the Client list file you want to import and click Open.

4 Portable imports the list of Clients and deletes the Client.lst file from the Portable machine.


5 The next time you select the Client option or click Connect , the Select Client dialog box presents a list of all Clients that were included in the Client list.

U p d a t i n g t h e C l i e n t l i s t 31

Updating the Client listWhenever you make changes to the information in Client Profile, you will want to provide Portable with an updated Client list to ensure that you are working with the most up-to-date Client information.

When you need to update the list of Clients you have in Portable, you need only create an updated Client list that contains the Clients for which changes have been made; you do not need to re-create the entire Client list. For example, suppose you have 25 Clients in Portable. Changes have been made to the Client profiles of two of these Clients at the RemoteWare Server. In order to update Portable’s record of these Clients, all you need to do is create a new Client list that includes only the two modified Clients on the Server. When Portable incorporates the new Client list, only the information for these two Clients is affected; the other 23 records remain unchanged.

Portable provides two methods for updating an existing Client list: the manual method and the work object method. The following sections describe each of these methods in greater detail.

Manually updating the Client listManually updating the Portable Client list requires that you build a new, updated Client list on the RemoteWare Server, copy the file to some form of removable media or to a share point that can be accessed by the Portable machine, and then copy the new file to the Portable machine.

If the Client list file is named Client.lst and is placed in the default location on the Portable machine—that is the install directory—Portable will check for its existence and update the list of Clients automatically the next time you launch Portable.

To manually update the Portable Client list:

1 On the Server, launch RemoteWare Client Profile.


2 On the Command menu, select the Export Portable Client List command to display the Select Clients and Client Groups dialog box.

For detailed instructions on using the Select Clients and Client Groups dialog box, see the RemoteWare Server Administrator’s Guide.

3 Select the Clients for which you need to update the profile information, and then click OK.

The Save As dialog box displays.

4 By default, the Client List file (Client.lst) is saved to the RemoteWare install directory. Navigate to the appropriate directory and then click Save to save the Client list.

5 Copy the Client list file and make it available to the Portable machine. You can use some form of removable media, such as floppy disk, or place the file on a network share that can be accessed by the Portable machine.

6 Select one of the following options for updating the Client information:

• Place the Client list file in the default location (the install directory) on the Portable machine. Portable will automatically update the Client list the next time you launch Portable.

Note: This method requires that the Client list file have the default file name Client.lst


• From within Portable, select the Import Client List command from the file Menu and import the file. For instructions, see “Importing a Client List” on page 29. You must use this method if you have named your Client list file something other than Client.lst.

Using a work object to update the Client listThe manual method for updating the Portable Client list, described in the previous section, requires you create the Client list file and then manually copy it to the Portable machine. If you use external media to deliver the file, then you may experience delays between the time you create the list and the time it is available in Portable. If you are using a network share, you may have access problems.

The work object method for updating the Client list files enables you to automate the transfer of the Client list file from the Server to the Portable machine. In order to use the work object method, however, the RemoteWare Client must be installed on the


Portable machine and the predefined work object RWS Update Interactive Session Portable must be assigned to that Client.

During a connection with the Portable machine’s Client, the RWS Update Interactive Session Portable work object generates a new Client list file (Client.lst) and transfers the file to the appropriate directory on the Portable machine (by default, the install directory). The next time Portable launches, the application checks the install directory on the Portable machine for a Client.lst file, and, if one exists, it imports the information in that file into Portable.


To use the RWS Update Interactive Session Portable work object to update the Client list:

1 On the RemoteWare Server, create a profile and makekit in Client Profile for the dedicated Client that will reside on the Portable machine. For instructions, see the RemoteWare Server Administrator’s Guide.

2 In Client Profile, assign the RWS Update Interactive Session Portable work object to the Client on the Portable machine.

3 Install the RemoteWare Client on the Portable machine. For instructions, see the RemoteWare Windows 32-bit Client User’s Guide.

4 Create a filter file called portable.flt in <serverdata/<client home> that contains a list of the Clients for the Client.lst export. For each Client list a separate portable.flt file needs to be generated. The Client filters are defined in the Report Manager component. For instructions, see “Using filters” in the Report Manager online Help.

5 Initiate a session, either inbound or outbound, with the Portable machine. The work object generates and transfers the updated Client list on the Server to the Portable machine.

The next time you launch Portable, it automatically scans the designated directory for a new Client.lst file and will update the list of Clients automatically.

Note: You need to complete the beginning steps only for the first time you use the work object method for a specific Portable machine. Begin with step 4 for subsequent updates.

Note: The work object does not run if the “Limit execution to assigned session objects” option is enabled for the session.


Creating a Portable Client list from a command lineYou can also generate a Portable Client List automatically from a command line or from another user-created program using the program nodelist.exe. The program should be executed as follows:

Deleting a Client from the Client list If you need to delete a Client from the Client list in Portable, you must manually delete the entire Client list on the Portable computer and then re-import a new list.


To delete the Client list from the Portable machine:

1 Navigate to the <installdir>\node directory (by default C:\Program Files\Portable\node) and delete all of the subdirectories.

2 Navigate to the <installdir>\sysfiles\nodedata directory (by default C:\Program Files\Portable\sysfiles\nodedata) and delete all of the files.

3 Create and import a new Client list.

nodelist -F filterfile -O outputfile

-F filterfile (optional) Indicates that a report filter named filterfile should be used. When this parameter is not used, the resulting list includes all Clients.

For information on report filters, see your RemoteWare Server Reference Manual.

-O outputfile (optional) Indicates that the resulting list should be placed in a file named outputfile. When this parameter is not used, the list is named \sysfiles\client.lst

C H A P T E R

3

Communicating with RemoteWare Clients

Portable Interactive Session enables you to manipulate Client and local file systems in

real time (as opposed to deferred or scheduled sessions), without defining a set order of

events in a work object. Portable Interactive Session allows you to immediately contact

any enabled Client defined on the Portable machine, enter any sequence of events, and

view and manipulate the Client’s graphical user environment.


• “Establish user security” on page 38

• “Configuring communications” on page 40

• “Initiating a session” on page 44

• “Entering and executing commands” on page 50

• “Storing contents of the output screen” on page 55

• “Launching Remote Console and Remote Control” on page 57


Establish user securityThe RemoteWare Server administrator must establish Portable security user profiles and push them out to Clients before users can have a successful Portable connection with a Client.

Each Client is responsible for verifying Portable users that establish a connection. A Client can make an accurate verification only when it has the current security profiles. While Portable can initiate a connection with any Client in its Client list, a Client always terminates any Portable connection that it cannot authenticate.

This task is for the RemoteWare Server administrator to perform on the RemoteWare Server.

To create a Portable security user profile:

1 Use Server Profile to open the Portable Security property page.

See “The default Portable Security user” on page 39 for information about the default user.

E s t a b l i s h u s e r s e c u r i t y 39

2 On the File menu, select New. The Portable Security User Information dialog displays.

3 Define security information:

• Portable Computer. A name for the Portable Server that a user logs on to. This name is not required to match the Portable Server’s computer name. [64 characters, alpha-numeric]

• Portable User. A user name for the Portable user. This name is not required to match the user’s user name in their computer environment. [64 characters, alpha-numeric]

• Password/Confirm Password. Password for the Portable user. [30 characters, alpha-numeric, case sensitive]

4 Click OK to save your settings.

5 Establish a connection with the Clients to transfer the Portable user security profile. You also need to connect to Clients after updating profiles.

6 Advise your Portable users about their portable security user information.

The default Portable Security userPortable Security includes one default user. The default user has the following credentials:

• Portable Computer. default

• Portable User. default

• Password. adminIt is considered a best practice to delete the default user when you add your first user.


Configuring communicationsBefore you attempt to use Portable to connect to a Client, you need to set your protocol service details. Portable enables you to specify a number of different settings for both ASYNC and TCP/IP communications and for your modem.

Selecting ASYNC communications settingsPortable provides several options that enable you to control the asynchronous communications to your Clients.

To select ASYNC settings:

1 On the Options menu, select Edit Protocol Settings. The Edit Protocol Settings dialog box displays.

2 Make changes to the following fields as necessary:

• Packet Size. The number of bytes in each packet to be transferred between the Client and Portable. The default is 640.

• Window Size. The number of packets sent back before being acknowledged by the software. The default is 3.

• ReXmit Timeout (seconds). The length of time Portable waits for acknowledgment from the Client before retransmitting the packet. The default is 15 seconds.

• Session Timeout (seconds). The total number of seconds that elapse before receiving acknowledgment that the session terminated. The default is 60 seconds.

• Enable compression. When selected, compression is enabled for all file transfers during the communications session. This option is selected by default.

C o n f i g u r i n g c o m m u n i c a t i o n s 41

3 Click OK or Apply to save your settings.

Selecting TCP/IP communications settingsPortable provides several options that enable you to control the TCP/IP communications to your Clients.

To select TCP/IP settings:

1 On the Options menu, select Edit Protocol Settings. The Edit Protocol Settings dialog box displays. Select the TCP/IP tab.

2 Make changes to the following fields as necessary:

• Packet Size. The number of bytes in each packet to be transferred between the Client and Portable. The default is 4096.

• Window Size. The number of packets sent back before being acknowledged by the software. The default is 4.

• Session Timeout (seconds). The total number of seconds that elapse before receiving acknowledgment that the session terminated. The default is 60 seconds.

• Enable compression. When selected, compression is enabled for all file transfers during the communications session. This option is not enabled by default.

3 Click OK or Apply to save your settings.

Selecting modem settingsIf you will be using the ASYNC protocol to communicate with your Clients, you will need to select your modem settings.


To specify modem details:

1 On the Options menu, select Async Resource Details. The Async / Modem Setup dialog box appears.

2 Make changes to the following fields as necessary. For detailed descriptions, see Chapter 5, “Server Profile,” of the RemoteWare Server Reference Manual.

• Device

• Max Data Rate3 Click the Modem Type button to select the appropriate modem type. The Select

Modem dialog box appears.

C o n f i g u r i n g c o m m u n i c a t i o n s 43

4 Select the appropriate modem. To view or edit the modem’s settings, click Item Detail. The Edit Modem dialog box appears.

Make changes to the settings as necessary. For detailed instructions and descriptions of each field and option, see Chapter 5, “Server Profile,” of the RemoteWare Server Reference Manual. Click OK or Cancel to close the Edit Modem dialog box.

5 Click OK on the Select Modem dialog box to save your selections and return to the Async / Modem Setup dialog box.

6 Click OK to close the Async / Modem Setup dialog box and return to the main window.

Note: The new settings take effect the next time Portable is launched. To use the settings immediately, close then re-open Portable.


Initiating a sessionOnce you have imported your Client list and configured your communications settings, you can initiate an Interactive Session with a RemoteWare Client. Initiating a session involves selecting the Client with which you want to interact and, if applicable, selecting a resource. The following sections describe both these tasks in greater detail.

Encrypting a session

Session encryption is disabled by default each time you launch the application. To enable encryption for a Client session, select Encrypt Session from the Options menu prior to connecting to a Client. Encryption remains enabled for subsequent sessions until you disable it by selecting it again from the Options menu.

Selecting a ClientThe first step in using Portable to initiate a session is to select the Client. Note that in order to select a Client, you must have previously imported a Client list that contains at least one Client.

Note: RemoteWare supports SSL encryption only for Linux and Windows Client types using TCP/IP resources. Clients that do not support encryption notify the Portable Interactive Session user upon connection.

I n i t i a t i n g a s e s s i o n 45


To select a Client:

1 In the Portable main window, click the Client option. The Select Client dialog box appears.

2 On the Select Client dialog box, locate and select the Client for which you want to initiate an Interactive Session. Click OK.

Tip: You can change the Client’s primary address or phone number if necessary. See also: “Changing the Client’s primary and secondary address or phone number” on page 49

3 If the Client has a alternate resource defined in Client Profile on the RemoteWare Server, the Select Resource to Use dialog box appears.

Select the resource you want to use for this session and click OK.

Note: If you have not yet launched Portable, you will be prompted to select a Client when Portable starts. Skip step 1 and proceed directly with step 2.


4 Portable Interactive Session attempts to connect to the Client. Status information displays in the output screen.


5 The Portable Security dialog displays when you establish a connection with the Client.

See also: “Establish user security” on page 38

6 Type the Computer, User, and Password values that your RemoteWare Server administrator established as your security profile and click OK. The Client attempts to validate the security profile and either continues or terminates the connection accordingly.

Viewing Client informationYou can view information about each of the Clients you have imported into Portable, such as Client type, status, and primary and secondary resources.


To view Client information:

1 In the Portable main window, click the Client option. The Select Client dialog box appears.

2 On the Select Client dialog box, locate and select the Client for which you want to view information. Click Item Detail.

3 The Client Information dialog box appears.

Use this dialog box to review the Client information.

4 Click OK to return to the Select Client dialog box.


Changing the Client’s primary and secondary address or phone numberThere may be times when you need to change the Client’s primary and secondary address or phone number in order to initiate an Interactive Session with that Client. Portable enables you to change this information. The changes you make in Portable, however, do not change the information recorded in Client Profile on the RemoteWare Server and will be overridden the next time you import a new Client list or update the existing Client list.

To change the Client’s address or phone number:

1 Display the Select Client dialog box. For instructions, see “Selecting a Client” on page 44.

2 On the Select Client dialog box, click Item Detail. The Client Information dialog box appears.

3 In the Primary Addr or Primary Phone field, enter the new primary and secondary IP addresses or phone numbers.

4 Click OK to return to the Select Client dialog box.

Note: Changes you make to this information do not affect the information recorded in Client Profile on the RemoteWare Server and will be overridden when you import a new Client list or update the existing Client list.


Entering and executing commandsPortable provides two methods for you to enter commands in the command prompt area of the main window:

• By selecting commands from the Client Commands and Local Commands menus

• By using the keyboard to enter commands manuallyWhen you select a command from the Client Commands or Local Commands menu, it is inserted automatically in the Command Prompt field. All you must do is enter any additional command parameters, such as a filename. Click Execute or press [Enter] to execute the command.

You can execute commands on either the Client or the local machine by using the Client and Local options in the Command Prompt area.

Using the Client Commands and Local Commands Portable provides a number of Client and local commands you can use during sessions with your RemoteWare Clients. Table 3 lists all of the commands available from the Client Commands and Local Commands menus. The Client commands are available only when there is a current connection to a Client. Not all commands are available for both the Client and the local machine. For example, the Set Time command is only available for the Client, while the Notify command is available only for the local machine. When a command is only available for the Client or local machine, it is noted in the table.

This table spells menu commands just as they appear in Portable. To manually enter the commands in the Command Prompt field, type only the capitalized letters for the short version of the command.

In addition to the commands on the Client Commands and Local Commands menus, there are several miscellaneous commands that you can enter at the command prompt. These are listed in Table 4, “Portable Interactive Session miscellaneous commands.”

Before you begin entering commands, review the following rules that apply to both Client and local commands:

• Uppercase letters indicate the abbreviated command. For example, you can type APP for the command APPend followed by the appropriate required fields.

Be sure to verify that you are executing commands at the appropriate location: at the Client or locally.

E n t e r i n g a n d e x e c u t i n g c o m m a n d s 51

• Angle brackets (< >) mean that the information is required. For example, the Delete command requires a filename.

• Brackets ([ ]) indicate that the information is optional. For example, the Copy command does not require a destination filename.

• <filename(s)> means that wildcards (* and ?) are permitted for this command. For example, SEND file can send the specified files in a Server directory to a Client directory.

Note: When the Client and local commands in Portable refer to “Server,” this actually refers to the Portable, or local, machine.

Table 3. Portable Interactive Session Client and Server commands

Menu command Command line examples

Description

APPend <filename(s)><dest filename>

append c:\*.psl c:\all.pslapp sale*.dat “Sales Totals”

Joins any set of files. Does not alter file contents. Text files should use asciiappend to ensure correct placement of end-of-file marks.

ASCii APPend <filename(s)> <dest filename>

asciiappend *.txt full.txtascapp *.rtf digest.rtf

Joins text files. Removes the end-of-file mark in each file and places at end of last file.

Change Dir <directory> chdir “Working Dir”cd sales\96\q1cd ..\..

Moves to the specified directory. When moving up the hierarchy, be certain to place a space character between the command and the argument.

CHECK SEND file <Server file> <Client file> <Client destination>

check send server.txt client.txt

Compares the time, date, and file size of the Server file against a Client file and transfers the file from the Server to the Client if the file does not exist or differs in size or date from that on the Client.

CHKDSK [disk drive] chkdskchkdsk D:

Checks the free and total disk space. The command checks the installation drive or local data drive if no drive is specified.

COPY <old filename(s)>[new filename(s)]

copy *.dat dir\*.daxcopy “this file” “that file”

Creates a new copy of the file(s). Can also be used to change the name and location of the destination file(s).

CREATE REGistry KEY<registry key>

createregkey hklm\software\key

Creates a new key in the registry.


DELete <filename(s)> delete *.txtdel nn\intel\strat95.doc

Removes one or more files from the Client or Server.

DELETE INI file <filename> <[section name].variable>

delete ini C:Variables.ini <%[Section].VarName>

Removes a value entry from a variable (*.ini) on the Server or Client.

DELete REGistry KEY<registry key>

delregkey hklm\software\key

Deletes a key in the registry.

DELete REGistry VALue<registry key><value>

delregval hklm\software\key\namec:temp

Removes a value from the registry.

DIRectory [wildcard] dir ecf\*.ecedir “File storage”

Lists the contents of a directory or specific files in a directory.

EXEcute <command> execute winfile.exeexe d:\runtime\d018.exe

Launches an application. Use the PATH variable when no path is specified. The command ignores any return status from the application.

File STAT <filename> filestat d:\flags\a2201.flgfstat c:\wateract.rtf

Check for the existence of a file. If found, lists the file name, size, date, and time.

GET file [Server filename(s)]<client filename(s)>

get d:\srvr\Dest.txt d:\Src.txtget c:\mercury.doc

Copies files from the Client to the Server. No destination places the file(s) in the Server data drive.

GET REGistry VALue <registry key>

getregistryval hklm\software\key\name

Gets a registry value.

Make Dir <directory> mkdir quartermd “New Year Forecasts”

Creates a new directory. Fails if the directory already exists or if the supporting directory structure does not exists.

NOTify <queue/pipe><command>

notify /queues/ecfservr.que xnot \\rw\pipe\app.pip start

Server command only.Sends a message to a local or networked application.

READ INI file<filename><[section name].variable>

readvar C:\Variables.ini<%[section].x]

Sets variable(s) by reading value(s) from a Windows text file.

REBOOT reboot Reboots the Client machine.

Remove Dir <directory> rmdir sales\mtrd “trash\Empy Folder”

Deletes a directory on the Client or Server.

Table 3. Portable Interactive Session Client and Server commands (Continued)


Description

E n t e r i n g a n d e x e c u t i n g c o m m a n d s 53

Table 4 lists the additional miscellaneous commands available in Portable.

REName <old filename(s)><new filename(s)>

rename c:\*.txt c:\old\*.oldren new.dat old.dat

Changes the name of one or more files. May also be used to move files from one location to another on a computer.

SEND file <Server filename(s)>[client filename(s)]

send shipping.datsend *.dat c:\shdb

Transfers one or more Server files to the Client. Command assumes installation drive and path name if Client filename is omitted.

SET file ATTRIButes <filename(s)>

C:\WINNT\system.ini Sets or clears a file or a wildcard’s attributes.

SET REGistry VALue <registry key><value>

setregvalhklm/software/key/name c:\Temp

Sets a specified registry value to the string specified.

SET TIME settime Client command only.Synchronizes Server and Client time using the Client’s time zone value.

TIME time Displays the current time on the Client or Server.

TYPE <filename> type c:\autoexec.bat Displays the contents of a file. Text appears in the command screen once the file transfer is complete.

WRITE INI file <filename> <[section name].variable>

<%MyVar> NewValue Creates user-defined variables.

Table 4. Portable Interactive Session miscellaneous commands

Action Command line examples

Equivalent action(s)

Switch to Local view SERVER or SV Click the Local option.

Switch to Client view CLIENT Click the Client option.

Connect to Client CNT <ClientName> Select Connect on the Command menu or click Connect.

Disconnect DISC Select Disconnect on the Command menu or click Disconnect.

Table 3. Portable Interactive Session Client and Server commands (Continued)


Description


Using literals in pathnamesPortable allows you to pass a literal string for pathnames and filenames. Literal strings are text that contain reserved characters, such as wildcards, spaces, and punctuation. A Server encountering a literal string does not check to see if the string is valid; it uses the string as is.

To specify a literal string, use double quotes (“ ”) to set off the pathname and filename. The ending double quote is optional in the last parameter of the command line. The double quote prevents the Server from adding the default drive or path and allows you to use mixed case, other device names, long filenames, or filenames that include reserved characters or spaces.

Use the following guidelines when specifying literal strings within sessions:

• You may use placeholders within a literal string. The placeholder will not be sent as a literal string. For example:

GET FILE “\<ClientName>\TheFile

The system inserts the actual Client name. <ClientName> will not be passed as a literal string.

• The end quote is needed only when the command line is ambiguous due to long filenames or spaces. For example:

COPY “This is file 1” “This is the copy”

Using long filenamesThe Server allows filenames of up to 255 characters for any Server and Client computer whose operating system supports the use of long filenames. Files can be renamed to shorter or longer names during a file transfer, copy, or rename operation. For example, SEND “MY LONG FILE NAME” MYFILE.DAT would copy the Server file MY LONG FILE NAME and rename it to the short MYFILE.DAT name on the Client.

Capture screen CAPTURE <FileName> Select Capture on the File menu or click Capture.

Clear screen CLS Select Clear Screen on the Command menu or click Clear Screen.

Command help HELP <Command> Select Command Help on the Command menu.

Table 4. Portable Interactive Session miscellaneous commands

Action Command line examples

Equivalent action(s)

S t o r i n g c o n t e n t s o f t h e o u t p u t s c r e e n 55

Storing contents of the output screenThere may be times when you’d like to save the contents of the Portable output screen to a file for future use.

To save the contents of the output screen:

1 On the File menu, select Capture or click Capture on the toolbar.

2 The CAPTURE command is automatically inserted at the Command Prompt.

3 Following the CAPTURE command, enter the path and file name to save the contents. For example, to save the contents in a file named session1.txt in the Sessions directory, the command prompt should read:CAPTURE C:\Sessions\session1.txt.


4 Click Execute or press [Enter]. The output screen records the results.

L a u n c h i n g R e m o t e C o n s o l e a n d R e m o t e C o n t r o l 57

Launching Remote Console and Remote ControlPortable Interactive Session provides you with the same capabilities that you have in the standard Interactive Session application, including the ability to remotely control your DOS, OS/2, and 32-bit Windows Clients using Remote Console and Remote Control.

Using Remote ConsoleRemote Console is a feature of Interactive Session—also available in Portable—that enables the RemoteWare administrator to connect to a DOS or OS/2 Client and remotely run text-based applications that are stored on the Client.

To launch Remote Console:

1 Initiate an Interactive Session with a DOS or OS/2 Client.

2 On the Command menu, select Start Remote Console or click Remote Console.

3 Once Remote Console starts, the bottom portion of the main window is replaced by a text screen.

For detailed instructions on using Remote Console, see the RemoteWare Server Administrator’s Guide.


Using Remote ControlRemote Control is a feature of Interactive Session—also available in Portable—that enables the RemoteWare administrator to view and manipulate the 32-bit Windows Client’s environment from a graphical interface, exactly as it appears at the Client. The administrator is not restricted to using typed commands, but uses the keyboard and mouse to partially take over the Client. A Client user may operate his or her computer, but only if the administrator is not currently intervening.

Remote Control can operate over any asynchronous or network protocol, but only with the 32-bit Windows 95, Windows 98, and Windows NT Clients.

To launch Remote Control:

1 Initiate an Interactive Session with a Windows 32-bit Client.

2 On the Command menu, select Remote Control.

For detailed instructions on using Remote Control, see the RemoteWare Server Administrator’s Guide.

Important: The Portable stand-alone machine does not support the RemoteWare Remote Control Client. You can install only the RemoteWare Basic Client on the Portable machine. This is noted in a Server Log message stating “Portable machine will not install Remote Control Client.”

I N D E X

Index

A

Abort Session command 18

About Portable Interactive Session command 19

address change 49

alternate resources 45

APPend command 51

ASCii APPend command 51

ASYNC communicationsconfigure 40, 45

configure modem 41

Async Resource Details command 18

B

buttons 17

C

Capture command 17, 55

CAPTURE commmand 54

Change Dir command 51

CHECK SEND file command 51

CHKDSK command 51

Clear Screen command 18

CLIENT command 53

Client commandenter and execute 19, 50

list 51

Client Commands menu 19

Client computerexecute commands 19

Client desktop 12

Client groupsadd to Client lists 26

set up 26

Client informationupdate 31

view 48

Client Information dialog box 48

Client listsbuild 26

create 25, 26

delete Clients 36

file names 28, 33

import 13, 29

manually update 31

save 28, 31, 32

select Clients and groups 26


set up Client groups 26

update 13, 25

update via work object 33, 35

Client Profilecreate Client Groups 26

create makekit 20

create new profile 35

export Client lists 25, 26

select Clients and Client groups 27

update Client lists 31

Client.lst filesdefault for nodelist.exe 36

name 28, 33

transfer 35

Clients32-bit 13

address and phone numbers 49

communicate via ASYNC 40

communicate via TCP/IP 41

communications overview 37

connect 12

delete from Client list 36

DOS and OS/2 13

initiate sessions 44

select 44

select alternate resource 45

view information 47

CLS command 54

CNT command 53

color change 21

commandClient and local 50

enter and execute 19, 50

list 17, 51

miscellaneous 53

prompt 19

rules 50

set color 21

spaces 54

use literals 54

use long filenames 54

wildcards 51

Command Help command 18

command lineevents 12

generate list 36

Command menu 17

command promptenter and execute 50

Command Prompt field 19

command strings modems 43

Command Verification command 18

communicationsASYNC 40

initiate 44

overview 40

RemoteWare Clients 37

secure 12

select Clients 44

select resource 45

settings 40

TCP/IP 41

view status 46

compressionenable 20, 40, 41

configureASYNC communications 40

TCP/IP communications 41

Connect command 17

connectionselapsed time 21

initiate 12

view status 20

COPY command 51

Copy command 17

copyright 19

CREATE REGistry KEY command 51

current directory 19

I n d e x - D 61

customize main window 21

Cut command 17

D

data rate setting 42

DELete command 52

DELETE INI file command 52

DELete REGistry KEY command 52

DELete REGistry VALue command 52

deploy 12

device settings 41

directory Client and local computers 19

DIRectory command 52

DISC command 53

Disconnect command 17

DOS Clients Remote Console 57

double quotes literal strings 54

E

Edit menu 17

Edit Protocol Settings command 18

elapsed time sessions 21

enable compression 20, 40

Encryption 44

error messages 21

executable 14

EXEcute command 52

execute commands 50

execute events 12

Exit command 17

export Client lists 29

Export Portable Client List command 27

F

file compression 40, 41

File menu 17

file namesClient lists 28, 33

use long 54

File STAT command 52

fonts 21, 23

G

GET file command 52

GET REGistry VALue command 52

guidechapter summaries vii

H

HELP command 54

Help menu 19

I

Import Client List command 17, 29

import Client lists 13, 29

initiate sessions 35

installRemoteWare Client 35

RemoteWare Clients Portable computer 35

Interactive Session 12

IP address 49

IS.exe 14

item detail 48

K

key features 12

L


launchPortable 14

Remote Console 57

Remote Control 57

literalspathnames 54

string 54

local commandsenter and execute 19, 50

list 51

Local Commands menu 19

long file names 54

M

main windowcustomize 21

explore 16

menu bar 16

status bar 16

toolbar 16

Make Dir command 52

makekit create 20

maximum data rate setting 42

menu bar 16

menu commands 17

miscellaneous commands 53

modemsconfigure 40

edit settings 41, 43

types 42

N

nodelist.exe 36

NOTify command 52

O

Options menu 18

OS/2 Clients, use Remote Console 57

output screenchange colors 21

change fonts 21

store contents 55

use 20

wrapping text 20

P

packet size set 40, 41

Paste command 17

pathnames use literals 54

phone number change 49

Portable 12

exit 15

features 12

introduction 12

launch 14

primary address 49

primary phone number 49

progress indicators 20

protocol options set 40, 41

Protocol Settings Display command 18

R

READ VARiable File command 52

REBOOT command 52

Remote ConsolePortable 13

start 57

use 57

Remote ControlPortable 13

use 57

Remote Control command 18

RemoteWare Clients

I n d e x - S 63

communicate 37

install Portable computer 35

Remove Dir command 52

REName command 53

resources 45

result codes modems 43

retransmit timeout setting 40

rules commands 50

RWS Update Portable work object 34, 35

S

screenoutput 20

store contents 55

SecurityPortable users 12

security 12

Select Clients and Client Groups dialog box 27

SEND file command 53

Serverexport Client information 26

import Clients 13

SERVER command 53

Session 40

session timeoutsetting 41

Session Timeout command 18, 25

sessionselapsed time 21

encrypted 44

initiate 35, 44

Remote Console 13

Remote Control 13

run 12

setting timeout value 41

start time 20

view status 20, 46

Set Colors command 17

Set Colors dialog box 22

Set Font command 17

Set Font dialog box 23

SET REGistry VALue command 53

SET TIME command 53

size window 40, 41

spaces 54

SSL encryption 44

stand-alone computerinstall Portable 12

Start menu 14

Start Remote Console command 18

start timesession 20

status bardisplay and hide 17

use 16, 20

Status Bar command 17

status view 46

Stop Remote Console command 18

strings literals 54

SV command 53

T

TCP/IP communications 41, 45

text wrap 20

TIME command 53

time sessions 21

timeout setting 41

toolbardisplay and hide 17

use 16

Toolbar command 17

Topics command 19

TYPE command 53

U


user security 12

Using Help command 19

V

version information 19

View menu 17

viewschange 53

W

wildcards commands 51, 54

window 16

customize 21

explore 16

menu bar 16

set size 40, 41

Word Wrap command 17, 20

work objectRWS Update Portable 34

update Client lists 33, 35

WRITE INI file command 53

Date post:	09-May-2018
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RemoteWare Portable Interactive Session User’s Guide Using This Guide This guide introduces you to...

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