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Reporting and Dashboards: The Present and Future Direction of VSA Reporting

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Reporting and Dashboards Chad Gniffke – Product Manager Copyright ©2014 Kaseya 1
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Page 1: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Reporting and Dashboards

Chad Gniffke – Product Manager

Copyright ©2014 Kaseya 1

Page 2: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Reporting and Dashboards

The information in this presentation is confidential and proprietary to Kaseya and may not be disclosed or distributed without the prior written permission of Kaseya. This document, and any related presentation, as well as Kaseya's strategy, possible future developments, products, platforms, directions and/or functionality are all subject to change without notice at Kaseya’s sole discretion. The information in this document does not constitute a commitment, contract, promise or legal obligation to deliver any material, code or functionality. This document is provided without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This document is for informational purposes only and may not be incorporated into a contract. All forward-looking statements, including those set forth in this presentation, are subject to various assumptions, risks and uncertainties that could cause actual results to differ materially from projections. Readers are cautioned not to place undue reliance on such forward-looking statements, and specifically, not to rely upon such in making purchasing decisions.

Copyright ©2014 Kaseya 2

Page 3: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Copyright ©2014 Kaseya 3

The May 2014 updates in Info Center focus on helping you get more data out of the VSA with less effort.

Page 4: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

May 2014 Release

New Report Templates

New Management Dashboard

25+ Bugs Smashed

Copyright ©2014 Kaseya 4

Page 5: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

New Report Templates

New AV & AM Reports

Bandwidth Monitoring

File Share

– Permissions

– Open Shares

– Visible Shares

– Hidden Shares

Copyright ©2014 Kaseya 5

Page 6: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

New Report Templates

More Patch Reports

Users and Groups

– Guest Accounts

– Local Accounts

– Local User Members

Copyright ©2014 Kaseya 6

Page 7: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Management Dashboard

Copyright ©2014 Kaseya 7

Page 8: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Management Dashboard

Clickable

Auto refresh

Copyright ©2014 Kaseya 8

125 Agents in Unnamed Group

Agents in the unnamed group may

not be assigned the right policies.

Page 9: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Management Dashboard

Filter by –Organization

–Machine Group

Copyright ©2014 Kaseya 9

Page 10: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Clicking data point launches drilldown

Copyright ©2014 Kaseya 10

Management Dashboard

Page 11: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Copyright ©2014 Kaseya 11

COMING

MAY 2014

Page 12: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

A Glance into the Future

Copyright ©2014 Kaseya 12

Page 13: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Copyright ©2014 Kaseya 13

125 Agents Suspended

Suspended agents do not perform

any scheduled tasks.

1,250 Workstations Online

Non-server operating systems currently checking into the VSA

88%

of 1420

Explore. Analyze. Discover.

Page 14: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Copyright ©2014 Kaseya 14

Explore

Travel in or through an unfamiliar area to learn about or familiarize oneself with it.

| ik‘ splôr |

Page 15: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Copyright ©2014 Kaseya 15

Analyze

Examine methodically and in detail the constitution or structure of (something, especially information), typically for purposes of explanation and interpretation.

| ‘anl,īz |

Page 16: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Copyright ©2014 Kaseya 16

Discover

Find unexpectedly or in the course of a search. Become aware of.

| dis‘ kùvr |

Page 17: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Ticket Surge Story

Copyright ©2014 Kaseya 17

607%

Open Tickets Comparison

The delta of tickets open this week

compared to last week.

Page 18: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Ticket Surge Story

Copyright ©2014 Kaseya 18

Waiting on End User

New

Closed

In Progress

Waiting on End User

by status

Page 19: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Ticket Surge Story

Copyright ©2014 Kaseya 19

Rabbit’s R US

XYZ

123

Other

Waiting on end user >

by company

Page 20: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Ticket Surge Story

Copyright ©2014 Kaseya 20

Application Print

Hardware Other

Waiting on end user > by company >

by category

Page 21: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Ticket Surge Story

Copyright ©2014 Kaseya 21

Outlook

Word

Adobe Reader

Office 365 [85]

Waiting on end user > by company > by category

by application

Page 22: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Copyright ©2014 Kaseya 22

125 Agents Suspended

Suspended agents do not perform

any scheduled tasks.

1,250 Workstations Online

Non-server operating systems currently checking into the VSA

88%

of 1420

Explore. Analyze. Discover.

Page 23: Reporting and Dashboards: The Present and Future Direction of VSA Reporting

Copyright ©2014 Kaseya 23

Questions and Answers Thanks for Attending Kaseya Connect

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