The Eurocopter Group, a wholly-owned subsidiary of EADS, is a European helicoptermanufacturing and support company. It wasformed in 1992 when German Daimler-BenzAerospace AG (DASA) merged with the helicopter divisions of French Aérospatiale.Eurocopter now offers the largest civil and military helicopter range in the world, witharound 10,000 helicopters currently in servicewith 2800 customers across 5 continents and140 countries.

In an ever increasingly competitive OEM market place, Eurocopter’s management teamknew it was essential for them to provide additional aftercare services for all their customers and that the strongest starting pointfor this would be to establish themselves as aglobal provider of Continual AirworthinessManagement Organisation (CAMO) services.

Eurocopter is a long standing customer ofRusada’s, the relationship having first beenestablished with a defence contract with theFrench Military. As a result, with the expansionof the Eurocopter commercial business services, they were confident that the RusadaSoftware Toolkit would be the strongest foundation on which to build this new service.

“When we took the decision to expand ourbusiness in to the provision of global CAMOservices, it was imperative that we built ournew offering on the strongest IT platform possible, not least to meet the tough

regulatory approval requirements,” explainedEric Guilluy, Fleet Management Manager fromEurocopter. “With years of positive experienceworking with Rusada as a company and theRusada system, we knew their solution wasthe best on the market to help us gainapproval and build a strong business.”

In order to be approved as a CAMO,Eurocopter had to meet the exacting requirements of an EASA Part M/145/CAMOaudit. Rusada helped them achieve approvalin August 2009 through the additional consultancy of Rusada’s expert ClientServices team. The system, loaded centrallyby the OEM has the capability to managecomplex configuration control and customisable maintenance forecasting.

As a result, Eurocopter is able to offer andsupply customers with aircraft together withcomplete managed services, keeping track ofall their aircraft, receiving and sharing alltransactional data and enabling the provisionof reliability maintenance reporting.

Cameron Hood, Chief Executive Officer ofRusada, commented: “I believe that Rusadawas chosen not only for the rich functionalityand technical capability of our products butbecause Rusada focuses heavily on partnering and working with all our customerssuch that we take lifetime responsibility fortheir software requirements.”

Eurocopter selects Rusadaʼs Envision to helpexpand its OEM business into the provision of global CAMO services.The central configuration management tool within rusada:enterprise enables collaboration of core asset data between OEM, operator and service organisation fundamental to efficiently managing a Continuous Airworthiness MaintenanceOrganisation. Eurocopter will centrally load all aircraft types, thus providing existing and future customers with a complete managed service for their helicopters.

“case study

With years of positiveexperience working

with Rusada as a company and the

Rusada system, weknew their solution

was the best on the market...

Providing the Software for Complex Asset Management

During the years that Eurocopter has been utilising Envision, it has proven to be the mostrobust and reliable IT system with such broadcapability that Eurocopter has been able toutilise it effectively in any one of a range ofspecific disciplines. Envision competes in the marketplace as one of the best solutions for operators, OEM’s and maintenance organisations or a combination of all three,ensuring that all data is stored in one singledata repository. It is also one of the only ITsystems that is truly trusted by OEM andAviation Authorities around the world and also supports ISO and other QA standards.

The concept of a central data repository provided by the configuration management tool allows information to be shared betweenEurocopter and its customers. This enablesoperational efficiency to be maximised and the reduction of maintenance costs throughthe provision of effective management information and decision support.This in turn maximises the asset health of the whole helicopter fleet.

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“Eurocopter is able to offer and supply

customers with aircrafttogether with complete

managed services,since they are able tokeep track of all their

aircraft, receiving and sharing all

transactional data from the operator and enabling the

provision of reliability maintenance reporting.

European Union (EU) Regulation 2042/2003 Annex I (Part-M) specifies that an aircraftowner is responsible for the continuing airworthiness of its aircraft. In the case oflarge aircraft, not engaged in Commercial Air Transport, the owner of an aircraft shallensure that tasks associated with the continuing airworthiness are performed by an approved Part-M subpart G ContinuingAirworthiness Management Organisation(CAMO).

This requirement came into effect on 28th September 2009 and applies to all aircraft registered in an EU State.

To fulfil EASA requirement and be certifiedas CAMO, rusada:enterprise can be selectedby OEMʼs since it provides a complete, integrated, modular solution system to operators for Part M/145/CAMO audit.

CAMO (Continuing AirworthinessManagement Organisation)