+ All Categories
Home > Documents > SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo...

SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo...

Date post: 13-Mar-2018
Category:
Upload: nguyencong
View: 214 times
Download: 2 times
Share this document with a friend
51
© 2011 Kazuo Ichijo. Not be used or reproduced without permission. 䉟䊉䊔䊷䉲䊢䊮䈪ൎ䈤ᛮ䈒䉫䊨䊷䊋䊦┹ April 19, 2011 ICS৻ᯅᄢቇᄢቇ㒮࿖㓙ડᚢ⇛⎇ⓥ⑼ IMD ৻↢ SAP Business Symposium Osaka
Transcript
Page 1: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© 2011 Kazuo Ichijo. Not be used or reproduced without permission.

April 19, 2011ICSIMD

SAP Business Symposium Osaka

Page 2: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 2

Page 3: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

1.Singapore2. Hong Kong3. USA4. Switzerland5. Austria6. Sweden7. Canada8. Taiwan9. Norway10. Malaysia11. Luxembourg12. Netherlands13. Denmark14. Austria15. Qatar16. Germany17. Israel18. China19. Finland20. New Zealand21. Ireland22. UK23. Korea24. France25. Belgium26. Thailand27. Japan

Source: IMD World Competitiveness Yearbook, 2010

28. Chile29. Czech R.30. Iceland31. India32. Poland33. Kazakhstan34. Estonia35. Indonesia36. Spain37. Portugal38. Brazil39. Philippines40. Italy41. Peru42. Hungary43. Lithuania44. South Africa45. Columbia46. Greece47. Mexico48. Turkey49. Slovak R.50. Jordan

51. Russia52. Slovenia53. Bulgaria54. Romania55. Argentina56. Croatia57. Ukraine58. Venezuela

Page 4: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

23

27

24

2119

16

2422

17

27

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Japan’s overall rankingin the IMD’s World Competitiveness Yearbook

(2001-2010)

NUMBERNUMBER11

19901990

Page 5: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

WORKINGBETTER

WORKINGCHEAPER

WORKINGANYWHERE

Source: D. Turpin (IMD)

Page 6: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

BOP

6

Page 7: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Where are you now and where do you want to go??

Local, domestic No value chain overseasInternational: Only some activities in the whole value chain

Multi-national: the whole value chain in a country

Multi-regional: the whole value chain regionally integrated

Global: the whole value chain globally integrated

7

Page 8: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Two Opposing Forces in Global Environment

Global Integration

The ability to derive the benefits of operating as a single global entity

Local Responsiveness

The ability to respond to each locality (e.g., region, country,province/state) and compete effectively at that level

Source: P. Rosenzweig, IMD

8

Page 9: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Forces for Global Integration

Scale economies in R&D R&DScale economies in purchasingScale economies in manufacturing

Scale economies in advertisingAbility to leverage best practicesAbility to apply managerial talentConsistency for global customers

Multinational firmsGlobally mobile customers

Source: P. Rosenzweig, IMD

9

Page 10: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Forces for Local Responsiveness

Product tastes and habitsCustomer ability to pay

Marketing channels, sales, and merchandising

Competitive pressureHost country regulations

Technical, environmental, more

Labor and management practicesClimate

Source: P. Rosenzweig, IMD

10

Page 11: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

ConsumerElectronics

Cement

BrandedPackagedProducts

Forces For Local Responsiveness

Forc

es F

or G

loba

l Int

egra

tion

Source: Adapted from Managing Across Borders: The Transnational Solution,Christopher A. Bartlett and Sumantra Ghoshal, Harvard Business School Press, 1989.

Automotive

MercedesBMW

Toyota PSA

Global and National Forces: Industry Effects

11

Page 12: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Nestlé

Sustenance

PleasurePleasureand diversityand diversity

ConvenienceConvenience Nutrition

Health

Wellbeing

1867 1944 2000 2025

time

12

Source: Nestlé

Page 13: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 13

Nestlé

Paul Burke, CEO, Nestlé

Source: www.youtube.com

Page 14: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Source: http://www.nestle.com

Nestlé 77

14

Page 15: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 15

Nestlé

Nestle,Purina,Nestea,Nescafe,Maggi,Buitoni,,,

Kitkat,Nespresso,Perrier,Vittel,Milo,,,

Findus,Eskimo,,,

Corporate brand

Global strategic brand

Local strategic brand

Local brand about7500

global

local

Made by ichijo from the source”

2003/06/30 NO.49”

Page 16: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Nestlé

Source: http://www.nestle.com

Local Adaptation

Global Integration

16

Page 17: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 17

Nestlé

KPI1. Growth2. Gross margin3. Capital efficiency4. Market leadership

Source: http://www.nestle.com

Page 18: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Nestlé BOP

18

BOP market - $5 trillion.Total by income segment.(Page 13, The Next 4 Billion: Market Size and Business Strategy at the Baseof the Pyramid)Four billion people form the base of the economic pyramid (BOP) – those withannual incomes below $3,000 (in local purchasing power).The BOP makes up 72 percent of the 5,575 million people recorded byavailable national household surveys worldwide and an overwhelming majorityof the population in the developing countries of Africa, Asia, Eastern Europe,and Latin America and the Caribbean – home to nearly all the BOP.This large segment of humanity faces significant unmet needs and lives inrelative poverty: in current U.S. dollars their incomes are less than $3.35 a dayin Brazil, $2.11 in China, $1.89 in Ghana, and $1.56 in India.Yet together they have substantial purchasing power: the BOP constitutes a $5trillion global consumer market.

Source: http://www.wri.org/publication/the-next-4-billion

Page 19: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 19

Source: Nestlé

BOP

Page 20: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

BOP Nestlé Vision

20

Source: Nestlé

Page 21: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 21

Source: Nestlé

Nestlé

Page 22: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Win Win

22

Source: Nestlé

Page 23: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 23

Page 24: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 24

Page 25: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Adaptation ?

Aggregation ?Arbitrage ?

Source: Ghemawat, 2007

-

COE (Center of Excellence)

Page 26: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

P&G

Multi-regional organization (1998

Organization 2005 (1999 -)Global Business Unit (GBU): AggregationMarket Development Organization (MDO): AdaptationGlobal Business Services (GBS): Arbitrage

26

Page 27: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

P&G: Multi-regional Global

Adaptation

AggregationArbitrage

P&G

1980s: Multi-regional

1998: Organization 20052000s: More Arbitrage

Source: Ghemawat, 2007 and James Henderson@IMD

Page 28: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Procter and Gamble(-1998)

28Source: HBS 9-707-519

Page 29: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 29

Procter and Gamble Organization 2005

Source: HBS 9-707-519

Page 30: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Gillette, Wella, Clairol Procter and Gamble Organization(2006)

30Source: HBS 9-707-402

Page 31: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 31

A.G. Lafley Organization 2005 P&G

A. G. Lafley, former CEOProcter and Gamble

Source: HBS P&G Japan: SK-LL Globalization Project

Page 32: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

:

Source; Vlad Pucik

Page 33: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

GE-Allow Globalization to Drive New Business Models-

Phase 1: Made in the USA and ExportPhase 2: Localization of ProductionPhase 3: Engage Local Customers to do more engineering forlocal adaptationPhase 4: Unique Local Products (Reverse innovation)Phase 5: Export Unique Local Products to the USA

33

LCC

Source: http://www.ge.com

Page 34: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 34

Cheap WorkerJPN Knowledge Worker JPN

INDIA INDIA

IT

Page 35: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 35

Page 36: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Arbitrage:

Aggregation:

Arbitrage COE

36

Page 37: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 37

Page 38: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Japan’s Burden

38Source: http://www.economist.com

Page 39: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

The Fallout

39Source: http://www.economist.com

Page 40: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

The Rising Sun

40Source: http://www.economist.com

Page 41: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 41

http://www5a.biglobe.ne.jp/~french/

Page 42: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 42

IT

Page 43: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

RD & CD

RD: Research and Develop CDConnect and Develop

P&G 35% CDCD

43

Source: http://www.pg.com

Page 44: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Connect and Develop P&G

44

Source: http://www.pg.com

Page 45: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

iPhone :

45

Source: http://www.apple.com; http://www.uniqlo.com

Page 46: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Japan Technology

2007

Page 47: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 47

Source: http://www.uniqlo.com

Source: http://www.uniqlo.com

Page 48: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201 48

Source: http://www.uniqlo.com

Page 49: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Social Network

Facebook GoogleFacebook

49

The Economist, Jan 28., 2010

Page 50: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

Facebook and Social Networking

50

The Economist, Jan 28., 2010

Page 51: SAP Business Symposium Osaka - s3. · PDF fileSAP Business Symposium Osaka © Kazuo Ichijo 201 B ... Argentina 56. Croatia 57. Ukraine 58. Venezuela © Kazuo Ichijo 201 B ... Phase

© Kazuo Ichijo 201

NPO NGO

51

IT


Recommended