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SCHOOLS DIVISION OFFICE OF MUNTINLUPA CITIZEN’S CHARTER

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SCHOOLS DIVISION OFFICE OF MUNTINLUPA CITIZEN’S CHARTER
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SCHOOLS DIVISION OFFICE OF MUNTINLUPA

CITIZEN’S CHARTER

Brief History oh the Schools Division Office of Muntinlupa

Before the creation of Metro Manila Commission, the towns of Muntinlupa, Taguig and Pateros were on the premier of the province of Rizal.

With the creation of the Metro Manila Commission, a presidential decree of former President Ferdinand E. Marcos, the three towns were integrated into the Me-tropolis to which Muntinlupa, Taguig and Pateros were attached with the Division of City Schools, Pasay City.

A re – divisioning scheme of the DepEd – NCR was conceived in the early part of 1993 as an innovative strategy to achieve efficiency in the delivery of basic edu-cational services to the pupils and students of Metro Manila. Consequently, the NCR Fourth District composed of the City of Pasay and integrated municipalities of Maka-ti, Parañaque, Las Piñas, Muntinlupa, Taguig, Pateros was divided into new School Divisions. Division of Muntinlupa, Taguig and Pateros also known as MUNTAPAT was created.

The new Division of MUNTAPAT, which started to operate June 01, 1994 at Al-abang, Muntinlupa City was given its official status by virtue of inauguration on the September 26, 1994 headed by Schools Division Superintendent Dr. Teofista Vibar.

After her retirement, she was succeeded by Dr. Aguilina Rivas. In 1996, Mayor Ignacio “Toting” R. Bunye of Muntinlupa initiated a resolution through the Sanggu-niang Bayan to separate Muntinlupa from Taguig and Pateros, to become a single Di-vision.

On August 09, 1996, an Unnumbered Memorandum addressed to Regional Di-rector Nilo L. Rosas was signed by then DECS Secretary Ricardo T. Gloria which sep-arated Muntinlupa City from the other two municipalities, thus creating the Division of City Schools, Muntinlupa City.

On August 19, 1996, Dr. Alma Bella O. Bautista assumed her duties as the Of-fice-In-Charge of the Division and subsequently became its first City Schools Division Superintendent.

On September 27, 2001, Assistant Schools Division Superintendent Mrs. Fe. L. Faz acted as the Officer-In-Charge of the Division.

On June 5, 2002, the Division Welcomed Dr. Aurora P. Gervacio as the new Schools Division Superintendent.

After Dr. Aurora P. Gervacio retired, Mrs, Fe L. Faz assumed her duties as Offi-cer-In-Charge of this Division then became the Schools Division Superintendent from October 16, 2003 to January 19, 2010.

On September 15, 2004, the Division warmly welcomed Mr. Dominico C. Idanan as the new Assistant Schools Division Superintendent.

Upon Dr. Faz retirement in January 20, 2010. Dr. Dominico C. Idanan assumed as the Officer-In-Charge and lasted up to November 4, 2012.

On November 5, 2012, the Division of Muntinlupa welcomed Mrs. Priscila D. De Sagun as the Officer-in-Charge, Office of the Schools Division Superintendent, and later promoted as the 6th full-fledged Schools Division Superintendent on January 4, 2013. She remained as Division Head until January 8, 2015.

From January 2015 up to October 2019, Dr. Mauro C. De Gulan served as Offi-cer-in-Charge, Office of the Schools Division Superintendent, then later on the full-fledged SDS of SDO Muntinlupa.

On the same year, Dr. Dominico C. Idanan came back home to lead the entire Division with a fresh vision of making S.M.A.R.T Schools in Muntinlupa City.

DepEd Management Structure

Mandate

The Department of Education was established through the Education Decree of 1863 as the Superior Commission of Primary Instruction under a Chairman. The Education agen-cy underwent many reorganization efforts in the 20th century in order to better define its purpose vis a vis the changing administrations and charters. The present day Department of Education was eventually mandated through Republic Act 9155, otherwise known as the Governance of Basic Education act of 2001 which establishes the mandate of this agency.

The Department of Education (DepEd) formulates, implements, and coordinates poli-cies, plans, programs and projects in the areas of formal and non-formal basic education. It supervises all elementary and secondary education institutions, including alternative learn-ing systems, both public and private; and provides for the establishment and maintenance of a complete, adequate, and integrated system of basic education relevant to the goals of national development.

Vision

We dream of Filipinoswho passionately love their countryand whose values and competencies

enable them to realize their full potentialand contribute meaningfully to building the nation.

As a learner-centered public institution,the Department of Educationcontinuously improves itself

to better serve its stakeholders.

Mission

To protect and promote the right of every Filipino to quality, equitable, culture-based, and complete basic education where:

Students learn in a child-friendly, gender-sensitive, safe, and motivating environment.

Teachers facilitate learning and constantly nurture every learner.

Administrators and staff, as stewards of the institution, ensure an enabling and sup- portive environment for effective learning to happen.

Family, community, and other stakeholders are actively engaged and share responsi- bility for developing life-long learners.

Core ValuesMaka-DiyosMaka-tao

MakakalikasanMakabansa

TABLE OF CONTENTS

SCHOOLS DIVISION OFFICE UNIT PAGE NO.

ADMINISTRATIVE UNIT

ACCOUNTING UNIT

BUDGET UNIT

CASH UNIT

ICT UNIT

HR UNIT

LEGAL UNIT

RECORD UNIT

CID/PSDS/EPS UNIT

LRMDS UNIT

1

9

12

17

20

24

72

79

85

104

1

1. CONSOLIDATING DAILY TIME RECORD OF CITY-PAID EMPLOYEES

● Administrative Office consolidates and indorsed the summary of attendance and daily time record of all City-Paid employees under Schools Division Office of Muntinlupa.

Office or

Division:

● Schools Division Office of Muntinlupa.

Classification: ● Simple

Type of

Transaction: G2G – for services whose client is another government agency, government employee,

or official

Who may avail: ● Government agency, employees or official under SDO Muntinlupa

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

• 2 copies of Summary of Attendance signed by the Principal and the person who prepared

• 2 copies of Daily Time Record of City Paid Employees signed individually

• Copies of the format of Summary of Attendance and DTRS can be acquired at the City Personnel Office

CLIENT STEPS AGENCY

ACTION

FEES

TO BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCE

SSING

TIME

REQUIRED NO.

OF

SIGNATURES

PERSON

RESPONSIBLE

1. Submit the

Summary of

Attendance and

Daily Time

Record to

Administrative

Office within 2

days after cut-off

None None 1-2

days

Signature of

Principal and

Signature of

Administrative

Officer V

Principal/s

2.Administrative

Office will

prepare the

indorsement

letter addressed

to City Human

Resources

Management

Department

Admin Officer

V

3. The

indorsement

letter will be

Schools

Division

Superintendent

2

forwarded to

SDS Office.

4. After signing

the indorsement

letter, the

documents will

be received by

liaison officer to

transmit to City

Personnel Office

Liaison Officer

Total: None 1-2

days

REMARKS: Which parts are streamlined/ improved. Write in the column provided.

3

2. INDORSEMENT FOR LETTER REQUEST OF REIMBURSEMENT (SERVICE

VEHICLE)

● Admin office will prepare indorsement letter addressed to City Hall and Obligation Request (from MIS City Hall) for School principals who wishes to reimburse their payment for any repairs and maintenance of service vehicles

Office or

Division:

● Administrative Office

Classification: Simple

Type of

Transaction: G2G – for services whose client is another government agency, government employee,

or official

Who may avail: ● School Principals

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

• Request letter signed by the Principal • Signed Service Vehicle diagnosis • Original receipt for payment • Three (3) canvass/quotation form filled up by different suppliers • Certificate of Emergency Purchase signed by Principal • Purchase Request • Inspection Report

• Signed Service Vehicle diagnosis from Muntinlupa Motorpool and head of Procurement Office

CLIENT STEPS AGENCY

ACTION

FEES

TO

BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCE

SSING

TIME

REQUIRED NO.

OF

SIGNATURES

PERSON

RESPONSIBLE

1. Prepare the

documents and

forwarded to the

Receiving Unit.

None None 1-2

days

Signature of

Principal and

Signature of

Schools

Division

Superintendent

Principal,

2. Receiving

Unit will

forward to the

SDS Office with

routing slip,

then SDS

Official

forwarded to the

Admin Officer

V & City

Mayor

4

Admin Office.

AO will prepare

indorsement

letter addressed

to City Mayor

for approval.

3. If the letter

was approved

by the City

Mayor, the

liaison officer

will forward to

MIS Office of

City Hall for the

preparation of

Obligation

Request (OBR)

w/ the attached

documents.

Management

Information

Systems Office

4. The OBR w/

documents will

be forwarded to

SDS Office for

signature

Schools

Division

Superintendent

5. After signing

of OBR the

documents will

be received by

liaison officer to

transmit to City

Government-

Budget Office.

Liaison Officer

Total: None 1-2 days

REMARKS: Which parts are streamlined/ improved. Write in the column provided.

5

3. PREPARING DIVISION MEMORANDUM

● Admin office will prepare memorandum for documents forwarded from Schools Division Superintendent Office

Office or

Division:

● Administrative Office

Classification: Simple

Type of

Transaction: G2G – for services whose client is another government agency, government employee,

or official

Who may avail: ● Offices in SDO

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

• Document to be memorandize

CLIENT STEPS AGENCY

ACTION

FEES

TO

BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCE

SSING

TIME

REQUIRED NO.

OF

SIGNATURES

PERSON

RESPONSIBLE

1. Received

document/s

from SDS office

to Memorandize

None None 1 day Signature

of Schools

Division

Superintendent

in the Referral

Slip

Schools

Division

Superintendent

2. Prepare

memorandum

to the said

document,

check

enclosures,

references and

perpetual

indexes related

to the subject &

will be initialed

by AOV

Initial of

Administrative

Officer V

Administrative

Officer V

3. Forwarded to

ASDS office for

checking. If

approved,

Initial of Asst

Schools

Division

Superintendent

Schools

Division

Superintendent

& Asst Schools

6

forward to SDS

for signature if

not, If

disapproved,

returned to

Admin Office

for correction.

and Signature

of Schools

Division

Superintendent

in the

Memorandum

Division

Superintendent

Total: None 1 day

REMARKS: Which parts are streamlined/ improved. Write in the column provided.

7

4. PREPARES ACCOMPLISHMENT REPORT OF SCHOOL BOARD FUND PER

QUARTER

● Admin office will prepare the Accomplishment Report Quarterly to the City Planning Officer for the Accomplishment of the School Board Fund

Office or

Division:

● Administrative Office

Classification: Complex

Type of

Transaction: G2G – for services whose client is another government agency, government employee,

or official

Who may avail: ● City Planning Office

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

• Request Letter from City Planning Office

CLIENT STEPS AGENCY

ACTION

FEES

TO

BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCE

SSING

TIME

REQUIRED NO.

OF

SIGNATURES

PERSON

RESPONSIBLE

1. Prepares

request letter to

City Budget

Management

Department and

City Accounting

Office for SEF

Utilization for the

current quarter

None None 2-3

days

Signature

of Schools

Division

Superintendent

in the letter

Schools

Division

Superintendent

City Budget

Office

City

Accounting

Office

2. Prepares

Accomplishmen

t Report for the

current quarter

basis will be the

report from

CBMD and City

Accounting

8

3. Forward to

City Planning

thru email to

check and

compare the

Accomplishmen

t Report

City Planning

Office

4. If approved,

Will be signed

by AOV and

will be

forwarded to

SDS Office for

signature. If

disapproved,

Correct the

details as

requested by

City Planning

Administrative

Officer V &

Schools

Division

Superintendent

5. Signed AR

will be

forwarded to

Liaison Officer

(Local) for

conferral to the

City Planning

Office

Liaison Officer

Total: None 2-3 days

REMARKS: Which parts are streamlined/ improved. Write in the column provided.

9

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

-

Office or Division:

Accounting Unit

Classification: Classification

Type of

Transaction:

G2C

Who may avail?

SDO Non Teaching and Teaching Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

-

-

CLIENT

STEPS

AGENCY

ACTION

FEES TO

BE PAID

SUBSTANTIV

E COMPLIANC

E COST

PROCESS

ING TIME

REQUIR

ED NO. OF

SIGNATU

RES

PERSON

RESPONSIBLE

Request

for cash advances

(purchas

es, and training/

seminars

verify/and

validate the

supportin

g document

s

None None 1 day 1 Senior

bookkeeper

Prepares

the

Disbursement

Voucher

(DV) , List of Due

and

Demanda

ble Accounts

Payable

(LDDAP) and

records it

to the log book

None None 1-2 days 1 Senior

Bookkeeper

Signs the first box of

the DV

None None 1 -2 day 1 Administrative Officer V

Check

the

correctness of DV

None None 1 day 1 Accountant

10

and

LDDAP

and signs

it.

Release the DV

and

LDDAP to

the Cashier's

officefor

check preparatio

n or

signature of the

LDDAP

none none 1 day 1 Senior Bookkeeper

Request

for

School mooe

and

Feeding

Receives

the

Obligation Request

Status

(ORS) and its

upporting

documents

none none 1 day 1 Senior

Bookkeeper

Verify and validate

the

recived document

s

none none 1 -2 day 1 Senior Bookkeeper

Preares

the DV

and LDDAP.

Records

the same on the

logbook

none none 1 day 1 Senior

Bookkeeper

Signs the

first box of

the DV

none none 1 -2 day Assistant

Superintenden

t

Checks the

complete

ness of the DV

and Its supporti

ng

none none 1 day 1 Accountant

11

documen

ts and

sign it

Release

the DV and

LDDAP

to the Cashier;s

office for check

preparation or

signature

to the LDDAP

none none 1 day 1 Senior

Bookkeeper

TOTAL

REMARKS: -

12

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION) - Prepares MOOE Obligation Request and Status (ORS)

Office or Division:

Budget Unit

Classification: Classification

Type of

Transaction:

G2C

Who may

avail?

SDO Non Teaching and Teaching Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

- Schools MOOE Downloading - Cash Advances

o Training /Seminar o Purchases

- Payment for Purchase

o Goods o Services

- Reimbursement o Training /Seminar

o Purchases - Payment of Chalk Allowance

-

CLIENT

STEPS

AGENCY

ACTION

FEES TO

BE PAID

SUBSTANTIV

E

COMPLIANCE COST

PROCESS

ING TIME

REQUIR

ED NO.

OF SIGNATU

RES

PERSON

RESPONSIBL

E

Receives

supporti

ng documen

ts

- None None - - Budget Staff

Supply

Unit

- None None Budget Staff

Concerne

d Individua

l /

Implementer

- None None - - Budget Staff

Supply Unit

- None None - - Budget Staff

Supply

Unit /

Monitoring and

- None None - - Budget Staff

13

Evaluatio

n (M & E)

Section

Concerne

d Individua

l /

Impleme

nter

None None - - Budget Staff

Checks complete

ness of

supporting

documen

ts and

returns to Unit /

Individua

l concerne

d, if

deficient

- none none - - Budget Staff

Prepares

Obligation

Request

(ObR)

- none none - - Budget Staff

Prints

ObR, puts

initial

and forwarde

d

- none none - - Administrative

Officer V

Receives

signed

ORS

- none none - - Administrative

Officer V

Encodes signed

ORS in

the

Summary of ORS

and

prints ORS

monitori

ng sheet, if no

further

deficiency is noted

- none none - - Budget Staff

14

Forwards

recorded

ORS to

Accounting Unit

and

secures the

signature

of Accounti

ng Staff

in the ORS

monitori

ng sheet

- none none - - Accounting

Staff

Filing of

signed ORS

monitori

ng sheet

for future reference

- none none - - Budget Staff

TOTAL

REMARKS: -

15

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Prepares PS Obligation Request and Status (ORS)

Office or Division:

Budget Unit

Classification: -

Type of Transaction:

G2C

Who may

avail?

SDO Non Teaching and Teaching Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Test Questions

Budget of Work

Curriculum Guide

Teacher’s Guide

DepEd Website (Curriculum

Guide)

School Library

DepEd LRMDS Portal

CLIENT STEPS

AGENCY

ACTI

ON

FEES TO BE

PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING

TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBL

E

Receives

Disbursement

Report

(DR) from Liason -

National

- None None - - Administrative

Officer V

Encodes

and prints

(DR) according

to PAP

Classification

- None None - - Administrative

Officer V

Encodes signed

ORS in

the Summary

of ORS

and prints ORS

monitorin

g sheet, if

no error is noted

- None None - - Administrative Officer V

Forwards

recorded

- None None - - Accounting

Unit

16

ORS to

Accountin

g Unit and

secures the

signature

of Accountin

g Staff in

the ORS monitorin

g sheet

Filing of

signed

ORS monitorin

g sheet for

future reference

- None None - - Budget Staff

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

17

I. RECEIVED VOUCHERS FROM ACCOUTING UNIT FOR

PAYMENT/DISBURSEMENT OF CHECK S AND OTHER RELATED

SERVICES..

● Cash Unit Office Prepares Checks and Advice of Check Issued / Cancelled checks/ Release Checks and Encash checks for salaries of teachers and non-teaching personnels/Encode voucher for check disbursement record and report of collection.

Office or

Division:

● SDO-Muntinlupa Cash Unit

Classification: ● Simple

Type of

Transaction: G2G – for services whose client is another government agency, government employee,

or official

Who may avail: ● All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

• 3 copies of Disbursement Voucher (DV) signed by the Schools Division Superintendent (SDS), Asst. Schools Division (ASDS) Superintendent, Administrative Officer V, Accountant.

• 2 copies of Obligation Slip (OBS) signed b y School Division Superintendent (SDS) and Budget Officer

• 2 copies of order of payment

• Copies of the DV must prepare by the Accounting Office.

• Copies of of OBR must prepare by the Budget Office.

• Copies of order of payment must prepare by accounting office.

CLIENT STEPS AGENCY

ACTION

FEES

TO BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCE

SSING

TIME

REQUIRED NO.

OF

SIGNATURES

PERSON

RESPONSIBLE

1. Request for

payment of

unclaimed

salaries, and

other related

payments such as

(MOOE, PS,

Current,

Provident Fund

account,

SPHERE, LDDP,

Prior Years

account and

Retirement,

Gratuity and

For Cash/Check

Disbursement.

All vouchers

stamped and

arranged

according to

their source of

funds and

priorities.

None None 1-2

days

Signature of

Schools

Division

Superintendent

,Administrative

Officer V,

Accountant,

and Cashier

Schools

Division

Superintendent

and Cashier

18

Terminal leave

(RGTL)

2.Prepare and

signed checks

for payment.

None None 1 day Schools

Division

Superintendent

and Cashier

Schools

Division

Superintendent

and Cashier

3. Prepare

Advice of

Cancelled and

Issued Check

(ACIC) and

bring to LBP or

Veterans bank

for confirmation

and verification

None None 1 -2

days

Schools

Division

Superintendent

and Cashier

Schools

Division

Superintendent

and Cashier

4. Obtain all

cancelled checks

for the entire

month for

reporting to

COA/Accounting

Office.

None None 1 day Cashier Cashier

2. Request of Cash

Liquidation

1. For liquidation

of Petty Cash

Fund and Cash

Advances. Report

of Collection and

Deposit (RCD)

with copies of Offi

cial Receipts

issued and Bank

deposits for BTR,

Provident Fund

and Current

Account

None

None

1-2 day Cashier Cashier

2. Report

of Checks Issued

for the month

with the

corresponding

disbursement

vouchers.

None

None

1-2 days Cashier Cahier

3. For Cash

Collection of

refund and return

1. Cashier Issued

Official receipt. None

1 day Cashier Cashier

19

unused Cash

advance

None

2. All funds

received are

reconciled before

deposit.

Cash is sent to the

bank during

business hours.

None

None

1 day Cashier Cashier

Total 1-2 days

REMARKS: Which parts are streamlined/ improved. Write in the column provided.

20

I. Request for creation of DepEd email account or password reset of DepEd email Account

Office or Division:

ICT Unit

Classification: Complex

Type of

Transaction:

G2C

Who may

avail?

SDO Teaching and Non Teaching Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Fill-up the Google form for request of

DepEd email.

Personal Email

Last Name

First Name

Middle Name

Tin Number

Philhealth Number

Employee Number

Position

School Assign

Home Address

Contact Number

CLIENT STEPS

AGENCY ACTION

FEES TO BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATUR

ES

PERSON

RESPO

NSIBLE

Step1 –

Client

must fill-

up in

Google

Form in

SDO

Website

Step 2 –

After

validating

Verify Data

Submitted in Google

Form

After

receiving

a email

for DepEd

email

account

they will

create the

None None 10 mins

5 minutes

None ICT Unit

Staff

21

the request

the ICT

Staff will

create or

reset the

account of

the DepEd

email and

it will send

to there

personal

email

password

in the link

given by

Google

After the process of

creating the

DepEd

email the ICT Staff

will orient the client

on how the

DepEd

email will work

5 minutes

TOTAL

REMARKS: None

22

II. Philhealth Certificate Issuance

Office or Division:

ICT Unit

Classification: Complex

Type of

Transaction:

G2C

Who may avail?

SDO Teaching and Non Teaching Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Fill-up the logbook for request of

Philhealth Certificate

Must have authorization letter

CLIENT

STEPS

AGENCY

ACTION

FEES

TO BE

PAID

SUBSTANTIV

E

COMPLIANCE

COST

PROCESSI

NG TIME

REQUIRED

NO. OF

SIGNATUR

ES

PERSO

N

RESPO

NSIBLE

Step1 –

Teacher/e

mploye fill

up the

request log

for

Philhealth

contributio

n

certificate

Step 2 –

Command

Center

staff

member

prints the

Philhealth

contributio

n

certificate

of the

teacher

Verify Data Submitted

Command

Center

staff

member

searches

the

Philhealth

Database

for the

name of

the

teachers

Philhealth

contributi

on

certificate

of the

None None 10 mins

5 minutes

None ICT Unit Staff

23

Step 3 –

Release

the

philhealth

contributio

n

certificate

to

teacher/e

mployee

teacher/e

mployee

must

signe by

Admin.

Officer V

or the

highest

ranking

officer of

HR

5 minutes

24

I. REQUEST FOR STEP INCREMENT

Office or Division:

Human Resource and Management Office

Classification: Complex

Type of Transaction:

G2C

Who may avail?

Teacher, Non-teaching Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Photocopy of the Appointment

Photocopy latest Pay slip

Service Record

Notice of Step Increment

Notice of Salary Adjustment

Summary of Payment

School

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID SUBSTAN

TIVE COMPLIA

NCE COST

PROCESSING TIME

REQUIRED NO.

OF SIGNATURES

PERSON RESPONSIBLE

1. The entitled personnel must submit the

following requirements to the School HR-

in-Charge for the request of Step

Increment

None None 1 minute

None Teacher/ Non-

teaching

Personnel

2. The School HR-in-Charge will validate the submitted documents. If correct, s/he will

prepare the Summary of Payment for the step increment, Notice of

Step Increment, Notice of Salary Adjustment, and the Service Record

None None 1 day School HR-in-Charge

3. The School HR-in-

Charge will email the scanned copy of

appointment and

soft copy (Excel format) of the Summary of Payment for Step

Increment, Notice of

None None 1 day School HR-in-Charge

25

Step Increment,

Notice of Salary Adjustment and the Service Record to the SDO HR/Personnel Unit

for validation and correction..

4. The SDO HR/Personnel Unit

will validate and correct the documents (should there be any) then return them through

email to the School HR-in Charge.

None None 1 day SDO HR Personnel

5. The School HR-in-

Charge will print the validated/corrected forms in two (2) sets. The Summary of Computation must

be signed by the School Head.

None None 1 School HR-

in-Charge

6. The applicant

will submit the complete requirements

(including all scanned original

copies) with the Indorsement from the School Head to the SDO HR/Personnel

Unit.

None None 1 Teacher/

Non-teaching

Personnel

7. Once received by the SDO

HR/Personnel Unit, s/he will verify the correctness and completeness of the documents

submitted. Then, the request will be forwarded by the SDO to the Regional Payroll Services Unit

(RPSU) for implementation. If

incomplete, the request will be returned to the

school.

NONE NONE 5 mins /person

3 SDO HR Personnel/

RPSU

8. After the adjustment, the SDO

NONE NONE 1 day NONE SDO HR Personnel

26

will return the

duplicate copy of the request to the applicant because it will be needed for the processing of the

salary differential. TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

Submission of soft copy

27

II. REQUEST FOR SALARY DIFFERENTIAL: STEP INCREMENT/PROMOTION/RE-CLASSIFICATION

Office or Division:

Human Resource and Management Office

Classification: Complex

Type of Transaction:

G2C

Who may avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Photocopy of the Appointment

Photocopy Pay slip (before and after

adjustment)

NOSI/ NOSA

Certificate of No Leave without Pay

School

CLIENT STEPS

AGENCY ACTION FEES TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1.The School HR-in-Charge will prepare the requirements for the Salary Differential in

two (2) sets: original copy of the Summary of Payment, photocopy of the Appointment, photocopy of the NOSI/ NOSA, photocopy of the Payslip (before and after the adjustment), and the original copy of the Certificate of

No Leave without Pay.

None

None 1 day 1 School HR-in-Charge

The School HR-in-Charge will email the

None

None School HR-in-charge

28

soft copy (Excel format) to the SDO HR/Personnel Unit for validation and correction.

3. The SDO HR/Personnel Unit will validate and modify the documents (should there be any) then return them through email to the School HR-inCharge.

None

None 5 mins / person

NONE SDO HR Personnel

4. The applicant will submit the complete

requirements (including all scanned

original

copies) with the Indorsement from the School

Head to the SDO HR/Personnel Unit.

None

None 1 day 1 Teacher/SDO

Personnel

5. Once received by the SDO HR/Personnel, s/he will verify the correctness and completeness of the documents submitted. Then, the request will be forwarded to the

None

None 5 mins / person

3 SDO HR Personnel

29

Accounting Unit. If incomplete, the request will be returned to school.

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

30

III. REQUEST FOR SERVICE RECORD

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Scanned copy of the letter-request

CLIENT STEPS

AGENCY ACTION FEES TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. The teacher will request to the School HR-in-Charge

None None Teacher

2. The School HR-in-Charge will email the letter-request, together with the Service Record, to the SDO HR/Personnel Unit.

None None School HR-in-charge

3. The SDO HR/Personnel Unit will validate and modify the documents (should there be any) then return them through email to the School HR-in-Charge.

None None 3 mins 1 SDO HR Personnel

4. Once validated and signed, the SDO HR/Personnel Unit will send to the school the Service Record, in a PDF format, through email.

None None 3 mins SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

31

IV. REQUEST FOR CERTIFICATE OF EMPLOYMENT WITH COMPENSATION

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Updated Service Record

Photocopy of the latest Pay slip

School

CLIENT STEPS

AGENCY ACTION FEES TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. The

teacher will email the request to the SDO HR/Person

nel Unit, with the attached scanned updated

Service Record and

latest Pay slip.

None None Teacher

2. The SDO HR-in-Charge will process the application. Once signed,

s/he will return it to the concerned teacher (in PDF) through email.

None None 3 mins 1 SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

32

V. REQUEST FOR CERTIFICATE OF CORRECTION OF NAME FOR PAG-IBIG

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Updated Service Record

Photocopy of the latest Payslip,

Original copy of the PSA Birth

Certificate

Photocopy of DepEd ID

School

CLIENT STEPS

AGENCY ACTION FEES TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. The teacher will email his/her

request to the SDO HR/Personnel Unit.

None None Teacher

2. The SDO

HR/Personnel Unit will process the

application. Once signed, s/he will return it to the concerned

teacher (in PDF) through email.

None None 3 mins SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

33

VI. REQUEST FOR REQUEST FOR LOYALTY PAY

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Updated Service Record

Photocopy of the latest Payslip

Photocopy of Appointment

School

CLIENT STEPS

AGENCY ACTION

FEES TO BE

PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. The teacher will email her/his request to the SDO HR/Personnel Unit, attached are the complete requirements with the Indorsement from the School Head.

None None Teacher

2. Once received by the SDO HR/Personnel Unit, s/he will verify the correctness and completeness of the documents submitted. If correct & complete, the request will be forwarded to the Accounting Unit. If incomplete, the request will be returned to the school.

None None 1 day 3 SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

34

VII. REQUEST FOR PERMIT TO STUDY

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Duly Accomplished Permit to Study Form (3 original copies)

Certification from the College/University

Registrar

SDO

College/ University Registrar

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. Download the Permit to Study Form from the

SDO Website.

None None I min NONE Teacher

2. Email the scanned

copy of the duly-

accomplished Permit to Study Form

signed by the School/University Registrar

and the School Head to the SDO HR/Personnel Unit (2

weeks before the start of

classes)

None None 1 min 3 Teacher

3. The SDO HR/Personnel

Unit will inform the applicant or school clerk

(through

email/phone call) regarding the release of the approved/ disapproved

1min 2 SDO HR Personnel

35

Permit to

Study. TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

36

VIII. REQUEST FOR PERMIT TO TEACH

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Duly Accomplished Permit to Teach Form (3 original copies)

Statement of Official Load with

Schedule signed by the School Head

Certification from the Authorized Official

of the School/ College/University of the applicant’s Load, Number of Units, and Schedule addressed to the SDS

Medical Certificate (CSC Form 41) duly-certified by a Government Physician

SDO

School

School/ College/ University

Government Hospital/ Center

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. Download the Permit to Teach Form from the

SDO Website.

None None 1 min NONE Teacher

2. Email the scanned copy of the

duly-accomplished Permit to Teach Form signed by

the School Head, together with the required

documents to the HR/Personnel Unit 2 weeks before

the start of

classes.

None None 1 min 2 Teacher

3. The SDO HR/Personnel

Unit will

1 min 2 SDO HR Personnel

37

inform the

applicant or school clerk (through email/phone call) regarding

the release of the approve/

disapproved Permit to Teach.

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

38

IX. REQUEST FOR THE STOPPAGE OF LOAN DEDUCTION AND/OR REQUEST FOR DEDUCTION OF LOAN IN APDS

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Duly-accomplished Stop/Deduct Form

Scanned latest Payslip

Scanned Certificate of Full Payment

from the Private Entity

Scanned Official Receipt from the

Private Entity

SDO

PLI

PLI

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. The teacher will

get a copy of the Certificate of Full Payment

and Official Receipt from the concerned Private

Entity.

None None N/A 2 Teacher

2. Then, s/he will

download the Stop/Deduct Form from the SDO

Website. After completing the form, s/he will

email all the scanned pertinent documents

to the

Regional Payroll System Unit (RPSU) at rpsuncrfront

None None 3-5 mins N/A Teacher

39

[email protected]

ov.ph

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

40

X. REQUEST FOR CHANGE OF NAME & MARITAL STATUS

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Indorsement Letter from the School Head

2 copies of the Request-Letter from the

employee indicating her intent to change her name and status (or status only as the case maybe)

2 Photocopies of PSA/NSO Marriage Certificate

School

CLIENT STEPS AGENCY ACTION FEES

TO BE

PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. The married teacher will

email/personally submit to her

School Head her request-

letter and the copy of PSA/NSO Marriage Certificate

for indorsement

None None 10 mins 2 Teacher

2. The School

HR/Personnel-in-charge will email the scanned documents to

the SDO HR-in-Charge

None None School HR in Charge

3. The HR/Personnel-

in-charge will check the documents,

then encode the Special

Order for the Change of Name of the employee.

10 mins 1 SDO HR Personnel

41

Then, s/he will

email the documents to DepEd NCR-RPSU.

4. Once the name is updated in

the payslip, the

concerned teacher must update her name in other

agencies like PhilHealth, Pag-Ibig, Landbank,

and BIR to avoid errors in her records.

Teacher

5. For GSIS updating, the teacher will email the scanned

copy of the

original PSA Marriage Certificate to amir.aphern

[email protected]

Teacher

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

42

XI. REQUEST FOR APPLICATION FOR EQUIVALENT RECORDS FORM (ERF)/RECLASSIFICATION

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished ERF Form - 6 original copies

Notarized Sworn Statement (original and photocopy)

Updated Service Record (original and

photocopy)

Authenticated MA Transcript of Record

(original and photocopy)

Authenticated College Transcript of

Record – photocopy

Permit to Study (original and photocopy)

MA Curriculum Sheet (photocopy)

SDO

SDO

School

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. The

Qualified Teacher must submit

the following requirements to the School Head for the

application for ERF/Reclassification.

None None 2-3 days 2 Teacher

2. The School

Head will check the documents of the teacher using the

above checklist. If complete, s/he will sign the

documents

requiring his/her signature.

None None 2 School Head

3. The teacher will

Teacher

43

email the

complete requirements, with the Indorsement of the School

Head, to the SDO

HR/Personnel –in-Charge.

4. The SDO HR/Personnel –in-Charge will validate and

make necessary corrections (if any), then

return them through email to the concerned teacher

SDO HR Personnel

5. The SDO HR/Personnel –in-Charge will process the

ERF by

encoding the following: Recommendation from the

SDS - 3 copies; Plantilla Allocation List (PAL) - 3 copies;

Transmittal – 2 copies.

2 SDO HR Personnel

6. The SDO

will forward the request to DepEd NCR.

SDO HR Personnel

7. Once validated and approved, DepEd NCR

will return the ERF folder with

”Approved” stamp on the lower portion

of the ERF form, followed by the NOSCA

DEPED NCR

44

from the DBM.

8. The SDO HR/Personnel –in-Charge will make the

Indorsement to the School Head for those

teachers with approved

ERF/Reclassification and process the documents for Appointment.

SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

45

XII. FILING OF TERMINAL LEAVE BENEFIT (TLB)

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Duly accomplished Retirement Application (GSIS Form)

GSIS Clearance/Approval of Retirement,

Updated Service Record (w/Certification of Inclusive dates of Leave w/o pay (LWOP), if any)

Letter of Intent to Retire

Certification of Unused Service/Leave

Credits

NSO/PSA Marriage Certificate (for

married woman)

SDO

GSIS

School (for teaching)/ SDO (non-

teaching)

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. Before

retirement, the

concerned employee will submit

the requirements to the SDO HR/Personn

el –in-Charge, who will forward it to GSIS.

None None 3-5 days Teacher / SDO

Personnel

2. Once the retirement is approved, the teacher will send

online the GSIS Approved Retirement to the SDO

HR/Personn

el-in-charge

None None Teacher / SDO

Personnel

3. The SDO

HR/Personnel-in-charge will encode the Form 6, to be

15 mins SDO HR Personnel

46

signed by the

retired employee.

4. The SDO HR/Personnel-

in-charge will process other required

documents like Notice of

Salary Adjustment (NOSA), Statement of Leave Credits

Earned certified by the HRMO, List of Actual Retiree

to be Paid (LARP), and Indorsement by SDS.

30 mins SDO HR Personnel

5. The Accounting Unit will process disbursement

voucher.

Accounting Personnel-in-

charge

6. SDO will send online the

complete documents to NCR.

SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

47

XIII. REQUEST FOR SPECIAL ORDER ON SERVICE CREDIT/COMPENSATORY-TIME-OFF

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Request-Letter to be indorsed by the School Head

Seminar Certificate of Teacher

DTR

Appointment as Board of Election

Inspector during National/Local/Barangay Elections

School

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. The school

representative will send online the documents to SDO Records

for service request earned.

None None 10 mins School Representativ

e

2. The SDO Records staff will route the documents to the concerned

unit.

None None 20 mins SDO Records Staff

3. The Service Credit request

earned from seminars will be validated by the SGOD-HRD unit,

while service credits from the election will be validated by

the SDO

Personnel/HR-in-charge.

SGOD HRD Unit / SDO

HR Personnel

4. The SDO

HR/Personnel will give a copy of the approved

SDO HR Personnel

48

Special Order

to the school for their file.

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

49

XIV. RETIREMENT UNDER RA 8291/SEPARATION

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Intent to retire

Indorsement from the SDO

Duly-Accomplished Application Form

Regional/Division Clearance dated as of last day of service

Latest Service Record with certification

of LAWOP

Service Record from previous employer (

if any)

Certificate of Last Payment

Latest Assets and Liabilities

Certificate of No Pending Administrative

and Criminal Case/s

Ombudsman Clearance

Declaration of Pendency/Non-Pendency

of Case

SDO

SDO

School

RPSU

DepEd NCR – Legal

Ombudsman

SDO

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE

COMPLIANCE COST

PROCESSING

TIME

REQUIRED

NO. OF SIGNATURES

PERSON

RESPONSIBLE

1. The concerned

teacher will submit his/her letter of intent to

retire to the Principal.

None None Teacher

2. The

Principal will indorse his/her retirement letter to the

School in-charge and process the necessary documents

such as: Retirement Form Application, Updated

Service Record,

None None Principal

50

Last Day of

Actual Service, and School Clearance.

3. Once the

requirements are complete the Principal

will indorse the application for

retirement to the SDO.

Principal

4. Once

received by the SDO HR/Personnel-in-charge, she will verify the

correctness and completeness of the documents

submitted and will bring them to the Administrative Officer

IV/HRMO for

signature.

10 mins SDO HR Personnel

5. The

retiree will request online for the Certificate of

No Pending Case from the Legal Office using their DepEd

email to [email protected] and to ombclearanc

[email protected] for the Office of Ombudsman

, with attached scanned copy of his/her

Service

2 mins Teacher / SDO

Personnel

51

Record.

6. Once the Indorsement is signed by the SDS, it will be

forwarded to the Regional Payroll

Services Unit for the

issuance of Certification of Last Payment with the attached

documents such as: Updated Service Record,

Last Day of Actual Service, School Clearance, and Division

Clearance.

5 mins SDS / RPSU

7. Once the Certificate of Last Payment

is available

and the retiree has received his/her online Certificate of

No Pending Case and Ombudsman Clearance, the SDO

HR/Personnel-in-charge will prepare the Indorsement and forwarded

it to the DepEd-NCR

SDO HR Personnel

8. Once the

retirement papers are already signed by the Regional Director, the

SDO Liaison Officer will get the documents from the RO Records Office.

SDO Liaison Officer

9. The SDO 2 mins SDO HR

52

HR/Personnel-

in-charge of the retirement papers will inform the retiree to get

his/her pertinent

documents for Oiling to the GSIS.

Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

53

XV. APPLICATION FOR AUTHORITY TO TRAVEL ABROAD

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Indorsement from the SDO

Administrative Clearance from the SDO

Clearance as to money and property

accountability (if leave is 30 days or more)

CSC form 6 (Application for Leave)

Certification of expected date of departure

Certification of Bonafide Employee

Certification as to who will be the

substitute teacher

Letter request stating the reason/s for

travel

DepEd-CO Form A-Application for

Travel on Official Time/Official Business

Invitation for the requesting party from a foreign host

SDO

SDO

SDO

School

SDO

School

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE

COMPLIANCE COST

PROCESSING

TIME

REQUIRED

NO. OF SIGNATURES

PERSON

RESPONSIBLE

1. The teacher concerned

will prepare his/her letter of intent to travel.

None None Teacher / SDO

Personnel

2. The School Principal will indorse

his/her request application to the SDO for Authority to

Travel together with his/her Form 6, School

Clearance, Last Day of Actual

Service and Certification as to who will be the substitute

None None Principal

54

teacher.

3. Once received by the SDO HR/Personnel,

she will verify the correctness and

completeness of the

documents submitted and process the necessary documents for

travel abroad and she will bring them to the

Administrative Officer IV/HRMO and to the SDS for signature.

10 mins 2 SDO HR Personnel

4. The Personnel/HR-in-charge will forward the

request for

authority to travel abroad to DepEd NCR and return to

HR the receiving copy of the said request.

1 SDO HR Personnel / DEPED NCR

5. DepEd-NCR HR in-charge will check the correctness

and completeness of the submitted request. Once

complete, she will process and prepare the Indorsement to

be submitted to the Central OfOice for approval.

5 mins DepEd NCR HR in charge

6. Once approved by

3 mins Central Office / DepEd NCR

55

the Central

Office, and received by DepEd-NCR, it will be indorsed back

to the SDO which will

prepare the return Indorsement to

the teacher concerned.

/ SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

56

XVI. REQUEST FOR TRANSFER

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter-Request stating the reason/s for transfer

Indorsement from the Principal

Indorsement from the SDS

School

SDO

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. The teacher

concerned will prepare his/her letter of intent to

transfer.

None None Teacher

2. The Principal will

indorse his/her application for transfer to the SDO.

None None Principal

3. Once received by the SDO, the HR/Personnel-

in-charge will process and prepare the indorsement to be forwarded to

the other agency through to DepEd-NCR

5 mins 1 SDO HR Personnel

4. DepEd-NCR will prepare the indorsement to the other

agency inquiring whether he/she will be accommodated

.

DEPED NCR

57

5. Once

approved by the agency, DepEd-NCR will return the indorsement to

the SDO informing it of

the approved transfer

3 mins 1 DepEd NCR

6. The SDO HR/Personnel-in-charge will return the indorsement

informing the teacher of the approved transfer and

will process the necessary requirements for compliance.

3 mins 1 SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

58

XVII. FILING OF MATERNITY LEAVE

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers / SDO Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Intent address to the SDS thru the School Head

Indorsement Letter signed by the School

Head

Duly- Accomplished Leave Form (CSC

Form 6)

Medical Certificate (CSC Form 41) duly-

certified by a Government Physician with attached Documentary Stamp

School Clearance

Report on Last Day of Service

(Note: filing of maternity leave should be at least 30 days in advance)

School

School

School

School

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. Download and accomplish the Leave

Form (CSC Form 6)

None None 1 min N/A Teacher / SDO

Personnel

2. Email all pertinent

documents to the School HR-in-charge.

None None 1 min N/A Teacher / SDO

Personnel

3. After checking for the completeness

of the documents and the signatories in each document, the

School HR-in-

charge will submit all the documents to the SDO

HRMO with attached

5 mins 2 School HR-in-charge

59

Indorsement

Letter signed by the School Head.

4. After the

SDO HR/Personnel-in-charge has

checked the completeness

of the documents, the Request for Maternity Leave will be

processed and will be forwarded to the authorized

signatories.

5 mins 2 SDO HR Personnel

5. The Division HR-in-charge of leave will

coordinate with School HR- in-charge for the release of the signed and

approved

Maternity Leave.

1 day N/A SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

60

XVIII. FILING OF SICK LEAVE AND MAGNA CARTA OF WOMEN

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers / SDO Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Intent addressed to the SDS thru the School Head

Indorsement Letter signed by the School

Head

Duly- Accomplished Leave Form (CSC

Form 6)

Certificate of Available Service Credits (if

applying for SL with Pay)

Medical Certificate (CSC Form 41) duly-

certified by Government Physician with attached Documentary Stamp

Medical Abstract

School Clearance

Report on Last Day of Service

(Note: filing of sick leave and Magna Carta for women should be at least 30 days in advance)

School

School

School

School

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. Download and accomplish

the Leave Form (CSC Form 6)

Note: (for leave that is 31 days and beyond the signatory is the SDS. While 30 days and below leave is the ASDS.)

None None 1 min Teacher / SDO

Personnel

2. Email all pertinent documents

to the School HR-

in-charge, who will check the

completeness of

None None 1 min 1 Teacher / SDO

Personnel

61

documents

and signatories in each document.

3. After checking, the School HR-in-

charge will forward all the

documents to the SDO HRMO with attached Indorsement

Letter signed by the School Head.

5 mins 2 School HR-in-charge

4. After the SDO HR/Personnel-in-charge has checked the

completeness of documents, the Request for Sick Leave or Magna Carta

for Women will

be processed and will be forwarded to the authorized

signatories.

5 mins 2 SDO HR Personnel

5. The Division in-charge for

leave will coordinate with School HR-incharge for the release of

the signed and approved Maternity Leave.

1 day N/A SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

62

XIX. FILING OF RETURN TO SERVICE

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers / SDO Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Intent addressed to the SDS thru the School Head

Indorsement Letter signed by the School

Head

DTR (CSC Form 48) signed by the

School Head

Medical Certificate (CSC Form 211)

duly-certified by a Government Physician with attached Documentary Stamp

Report on First Day of Actual Service

Photocopy of PSA Birth Certificate of the

Child (for ML)

School

School

School

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. Email all

pertinent documents to the School HR-in-charge,

who will check the completeness of documents

and signatories in each document.

None None 1 min 1 Teacher / SDO

Personnel

2. After checking, the School HR-in-charge will

forward all the documents to the SDO HRMO with

attached

Indorsement Letter signed by the School Head.

None None 5 mins 2

3. After the 5 mins 2 SDO HR

63

SDO

HR/Personnel-in-charge of leave has checked the completeness

of documents, the Request for

Return to Service will be processed and

will be forwarded to the authorized signatories.

Personnel

4. The Division in-charge for leave will coordinate with

School HR-in-charge for the release of the signed and approved

Return to Service.

1 day N/A SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

64

XX. UPDATING OF GSIS RECORDS: CORRECTION OF NAME/DATE OF BIRTH/MARITAL STATUS

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may avail?

Teachers / SDO Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Copy of original PSA Authenticated Birth Certificate

Copy of the original PSA Authenticated Marriage Certificate for change of Status

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. The Teacher/Employee will

email the requirements to SDO HR/ Personnel-

in-charge

None None Teacher / SDO

Personnel

2. SDO HR/Personnel-in-charge will

process and upload all data required by GSIS to the WEB MSP

GSIS Portal.

None None 2-3 working days

SDO HR Personnel

3. Once approved, GSIS

will issue TMS Reference Number to be given to the concerned

teacher/ employee.

3-5 working days

SDO HR Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

65

XXI. PREPARATION OF APPOINTMENT

Office or Division:

Human Resource and Management Office

Classification: Complex

Type of Transaction:

G2C

Who may avail?

Teachers / SDO Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Birth Certificate

Personal Data Sheet (PDS)

Latest Appointment (if promotion or

reclass)

Position Description Form (PDF)

Transcript of Records (TOR)

PRC License

PBT / LET Rating (Authenticated)

Oath of Office

BIR Forms (2305, 1902, 1905) for new

applicant

SALN

CLIENT STEPS

AGENCY ACTION FEES TO

BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBL

E

1. Applicant

prepares all

requirements

for

appointment

None None Applicant

2. Checks

completeness of

documents

None None SDO HR

Personnel

3. Verify

completeness of

documents

SDO HR

Personnel

4. Preparation of

Appointment

paper

5 mins SDO HR

Personne’

5. For approval

and signature by the

HRMO/ASDS/S

DS

1-2 days 3 SDO HR

Personnel

6. Release

approved

appointment to

the appointee

3 mins SDO HR Head

7. Prepares report

on appointment

issued RAI &

submits to CSC

15 mins 2 SDO HR

Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

66

XXII.A. RECRUITMENT, SELECTION & PLACEMENT OF TEACHER I/ NON-TEACHING APPLICANTS/ PROMOTION OF TEACHERS AND NON-TEACHING APPLICANTS

Office or Division:

Human Resource and Management Office

Classification: Complex

Type of

Transaction:

G2C

Who may avail?

Teachers / Qualified applicants

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Intent

PDS (Personal Data Sheet)

PRC License

PRC Rating

Transcript of Records with GWA

Service Record/ Certificate of

Employment

Certificate of Trainings

NBI Clearance

CLIENT

STEPS

AGENCY ACTION

FEES TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1.Applicants submits complete

requirements

2. School receives/ verifies

applications (Please see DO 7 s.2015 for the SSB Functions)

None None 10 days 1 School Screening

Board

3. Endorse folders with summary to

SDO

None None 1 day 1 Principal

4. Receives application

and pertinent documents of applicants Pre evaluates documents if

the applicants meet entry requirements

3-5 working days

HRMO

5. DSC/PSB evaluates documents of applicants, conducts

interview &

Evaluation – 1 week

Interviews/ DEMO – 1 week

EPT Result - 2 weeks

HRMPSB

67

demo

teaching for new teachers

6. DSC/PSB secretariat

prepares registry of qualified

applicants (RQA) for new

teachers/ranking for promotion

3 days NONE PSB Secretariat

7. Deliberates and signs the RQA

NONE NONE 1 day 9-10 HRMPSB

8. Submit the RQA/ranking to the appointing officers (SDS)

for approval

1 day 1 SDS

9. SDS meets qualified

applicant for appointment

1 day NONE HRMO SDS

10. Fill up vacant

positions/ite

ms and deploys teachers where needs

exist

1-15 days NONE HRMO

11. Issuance of

appointment

1-3 days Upon

receiving of complete

requirements

3 HRMO/ASDS/SDS

12. Submits report to RO & copy of appointment

to CSC field office

within 1 month

2 HRMO/SDS

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

68

XXII.B. RECRUITMENT, SELECTION & PLACEMENT OF NON-TEACHING APPLICANTS/ PROMOTION OF TEACHERS AND NON-TEACHING APPLICANTS

Office or Division:

Human Resource and Management Office

Classification: Complex

Type of Transaction:

G2C

Who may avail?

Teachers / Qualified applicants

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Intent

PDS (Personal Data Sheet)

PRC License & PRC Rating

CSC Eligibility

Transcript of Records

Service Record/ Certificate of

Employment

Certificate of Trainings

NBI Clearance

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1.Applicants submits complete

requirements

2. Receives application and pertinent documents of

applicants Pre evaluates documents if the applicants

meet entry requirements

3-5 working days

HRMO

3. Inform

applicants who did not meet entry requirements

1 day HRMPSB Secretariat

3. HRMPSB evaluates documents of applicants,

conducts interview

Evaluation – 1 week

Interviews (1-3 days)

HRMPSB

6. HRMPSB secretariat

prepares ranking of applicants

1 week NONE HRMPSB Secretariat

7. Deliberates NONE NONE 1 day 5-6 HRMPSB

69

and signs the

RQA

8. Submit the RQA/ranking to the

appointing officers (SDS) for approval

1 day 1 SDS

9. SDS meets qualified applicant for appointment

1 day NONE HRMO SDS

10. Fill up vacant positions/items and

deploys teachers where needs exist

1-15 days NONE HRMO

11. Issuance of appointment

1-3 days Upon

receiving of complete

requirements

3 HRMO/ASDS/SDS

12. Submits report to RO

& copy of appointment to CSC field

office

within 1 month

2 HRMO/SDS

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

70

XXIII. APPLICATION FOR REGISTRATION (BIR FORM-TIN) FOR NEW APPLICANTS

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may avail?

Teachers / SDO Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Birth Certificate (if single)

Marriage Contract / Birth Certificate of

Dependent/s

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. Fills up BIR Forms 1902

None None

2. Submits duly accomplished forms and requirement

to SDO thru HR Staff

None None

3. Registers

online

15 minutes SDO HR Personnel

4. Download form with TIN

1 minute

5. Submits download form with TIN to AO V for signature

1 day 1 AO V

6. Release form with TIN to applicant

7. Submit List of Registered Employees on

or before January 31 of the succeeding year

1 day 2 AO V / SDS

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

71

XXIV. YEAR-END BONUS PAYROLL

Office or Division:

Human Resource and Management Office

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers / SDO Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Payroll

If salary is not yet adjusted

(appointment, NOSA, NOSI)

CLIENT STEPS AGENCY ACTION FEES

TO BE PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBLE

1. Submits the year-end bonus payroll

None None

2. Receives and

verifies payroll entries

None None

3. Forward

payroll to the budget office

3-5 working days

4. Forward to

accounting

5. Forward banks advice

6. Release of bonus thru Landbank

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

72

Division Certificate of No Pending Administrative Case

Office or Division: Legal Service

Classification: Complex

Type of Transaction: G2G – Government to Government

Who may avail:

Teaching and Non-teaching personnel in the

Division

CHECKLIST OF

REQUIREMENTS

WHERE TO SECURE

1. Request Letter for the issuance

of Certificate of No Pending Administrative Case

Division Legal Unit

2. Documentary proof of the

purpose stated in the letter (1 Original Copy)

Division Legal Unit

CLIENT

STEPS

AGENCY

ACTION

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. Submit the

required documents

to the Receiving

Clerk of the Records

Office

1. Receive and

evaluate the completeness

of documents Scan and

record in the system

None

10 minutes

Record’s

personnel – Receiving

Clerk

1.1 Process

request for Certificate of

No Pending Administrative

Case

None

5 days

Legal Officer

1.3 Release to Appropriate

Person/Office

None

1 hour

Record’s personnel –

Releasing Clerk

TOTAL:

None

5 days, 1 hours, 10

minutes

73

Request for an Update on the Status of the Case in the Division Office

Updates on administrative cases filed in the Department can be requested by

concerned individual/parties.

Office or Division: Legal Service

Classification: Simple

Type of Transaction: G2C – Government to Citizen

Who may avail:

Any part, or their duly authorized

representative of the case.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Client’s Copy of the Document ( 1

Original Copy)

Division Legal Unit

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the required

documents to the Receiving

Clerk of the Records

Office

1. Search the document in the

database and give the status of

the case

None 30 minutes Legal Unit

Clerk

TOTAL: None 30 minutes

74

Request for Legal Opinion

Legal opinion about policies involving/ surrounding DepEd are given to any requesting

individual.

Office or Division: Legal Service

Classification: Highly Technical

Type of Transaction: G2G – Government to Government, G2C

Who may avail:

CHECKLIST OF

REQUIREMENTS

WHERE TO SECURE

1. Letter or Memorandum requesting for Legal Opinion (1 Original Copy)

Client

2. Complete Staff Work/Pertinent Copy of Law

( 1 Original Copy )

Client

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the

required documents to

the Receiving

Clerk of the Records Office

1. Receive

required documents

None 30 minutes Client

1.1 Endorsement

to the Office of the Schools

Division Superintendent

to the Division

Legal Officer

None 1 day Client

1.2 Research and Drafting of the

opinion

None 15 days Legal Officer

1.3 Endorsement to the Office of

the Schools

Division Superintendent

for review

None 2 days Legal Officer

1.5 Releasing to appropriate

Office/ Person

None 2 hours Record’s personnel –

Releasing Clerk

TOTAL:

None

18 days, 2

hours, 30

minutes

75

Filing of Formal Complaint

Filing of Administrative Complaint against Non-Teaching personnel

Office or Division: Legal Service

Classification: Complex

Type of Transaction: G2G – Government to Government, G2C

Who may avail:

CHECKLIST OF

REQUIREMENTS

WHERE TO SECURE

1. Sworn written complaint Client

2. Certification/ Verification

against Non-Forum Shopping

Client

CLIENT STEPS

AGENCY ACTION

FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the required

documents to the

Receiving

Clerk of the Records

Office

1. Receive required

documents

None 30 minutes Client

1.1 Forward to the Office of

the Schools Division

Superintendent

to the Division Legal Officer –

for Non-teaching

personnel

None 1 day Record’s personnel –

Receiving Clerk

1.2 Endorsement to the Office of

the Schools

Division Superintendent

to the Division Legal Officer

for Investigation

None 1 days OSDS Clerk

1.3 Conduct an

Investigation

and

None 20 days Legal Officer/

Designated

Action Officer

76

Clarificatory

Hearing

1.4 Submission of

Investigation Report to the

Office of the Schools

Division Superintendent

None 3 days Legal Officer/

Designated Action Officer

1.5 Issuance of Order of

Dismissal or Formal Charge

None 5 days Schools Division

Superintendent

1.6 Releasing to

appropriate Office/ Person

None 2 hours Record’s

personnel – Releasing Clerk

TOTAL:

None

30 days, 2

hours, 30 minutes

77

Filing of Formal Complaint

Filing of Administrative Complaint against Teaching personnel

Office or Division: Legal Service

Classification: Complex

Type of Transaction: G2G – Government to Government, G2C

Who may avail:

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Sworn written complaint Client

2. Certification/ Verification

against Non-Forum Shopping

Client

CLIENT

STEPS

AGENCY

ACTION

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. Submit the required

documents to the

Receiving Clerk of the

Records Office

2. Receive required

documents

None 30 minutes Client

1.1 Forward to the Office of

the Schools Division

Superintendent to the Division

Legal Officer – for Non-

teaching

personnel

None 1 day Record’s personnel –

Receiving Clerk

1.2 Endorsement to the Office of

the Schools Division

Superintendent to the Division

Legal Officer

None 1 day OSDS Clerk

1.3 Endorsement

to the Office of the Regional

Director

None 1 day Legal Officer

1.4 Issuance of an Order to

conduct Fact-

Finding

None 5 days Office of the Regional

Director

78

Investigation or

Preliminary

Investigation from the Office

of the Regional Director to the

Division Legal Officer.

1.5 Conduct an

Investigation

and Clarificatory

Hearing

None 20 days Legal Officer/

Designated

Action Officer

1.6 Submission of Investigation

Report to the Office of the

Schools

Division Superintendent

for Endorsement

to the Office of the Regional

Director

None 3 days Legal Officer/ Designated

Action Officer

1.7 Receipt of an

Order for Dismissal or

Formal Charge

None 10 days Office of the

Regional Director

1.8 Releasing of Order to the

parties

None 1 day Record’s personnel –

Releasing Clerk

TOTAL:

None

42 days, 30 minutes

79

1. Issuance of Requested Documents (Non-CTC)

Issuance of Requested Documents is provided to teaching, non-teaching personnel and retirees who have misplaced or lost their documents. The

non-CTC document copy is issued to authorized requesting person if document secured in the Records Section is not originated/created by the Agency. The said document can be issued if requested by the owner himself

and or authorized person.

Office or Division: Records Unit

Classification: Simple

Type of Transaction: G2C – Government to Citizen

Who may avail: General Public

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Requisition slip (1 Copy) Records Unit

2. Valid ID (Original ID and 1 Photocopy)

Requesting person and /or Authorized Person

3. Authorization Letter (1 Copy) Requesting person

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING

TIME

PERSON RESPONSIBL

E

1. Fill up the

requisition slip

form

1. Provide client the requisition slip form

None

5 minutes

Records Section Staff/ADAS

2. Submit the accomplishe

d requisition slip with

valid ID or authorizatio

n letter of the owner of

the document

2. Receive the form and

search the requested document

None

5 minutes

Records Section

Staff/ADAS

3. Receive the

requested document

3. Prepare,

print and give the

document to the client

None

10 minutes

Records Section

Staff/ADAS

TOTAL: None 20 minutes

80

2. Issuance of Requested Documents (CTC and

Photocopy of Documents)

CTC document copy is issued to authorized requesting person if document

secured in the Records Section is originated/created by the Agency. The said document can be issued if requested by the owner himself and or

authorized person. Issuance of Requested Documents is provided to teaching, non-teaching personnel and retirees whose documents were misplaced, lost, burned, eaten by termites or beyond recovery due to wear

and tear to be used for appointment, promotion, resignation, retirement, salary upgrading, leave abroad, employment abroad, loan, transfer and for

other legal purposes.

Office or Division: Records Unit

Classification: Simple

Type of Transaction: G2C – Government to Citizen

Who may avail: General Public

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Requisition slip (1 Copy) Records Unit

2. Valid ID (Original ID and 1 Photocopy)

Requesting person and /or Authorized Person

3. Authorization Letter (1 Copy) Requesting person

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING

TIME

PERSON RESPONSIBL

E

1. Fill up the requisitio

n slip form

1. Provide client the requisition slip form

None

5 minutes

Records Section

Staff/ADAS

2. Submit the

accomplished requisition

slip with valid ID or

authorization letter of

the owner of the document

2. Receive the

form and search the requested

document

None

5 minutes

Records Section

Staff/ADAS

2.1. Prepare, print or

photocopy the

requested document

None

10 minutes

Records Section

Staff/ADAS

81

2.2. Once the document is

obtained, Records

Officer will review

and verify the document and certify true copy

None

10 minutes

Records

Officer and/or Admin Officer

3. Receive the requested document

3. Release the document to the

client

None

5 minutes Records Section

Staff/ADAS

TOTAL: None 35 minutes

82

3. Certification, Authentication, Verification (CAV)

Official and formal processes and acts of checking, reviewing, and certifying

to the genuineness and veracity of available academic school records of a learner duly performed by the DepEd and the DFA pursuant to existing

arrangements by the said Departments; and shall be issued to the applicant only for the following applicable purposes required by DFA: (a)Employment

abroad; (b)Seaman’s Book/Seafarer’s Registration Certificate; (c)Migration abroad; (d)Student visa; Tourist visa; (f)Fiancé visa; (g)Descendant’s visa; (h)Reimbursement of education allowance / tuition fees of children of

Overseas Filipino Workers (OFW); (i)Such other purposes as maybe required in writing by the DFA.

Office or Division: Record’

s Unit

Classification: Simple

Type of Transaction: G2C – Government to Citizen

Who may avail: Former and Present Students

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Elementary/High School

Graduates/Undergraduate: 1. CAV Form 1/2/10 (1-Ceased

Private School Request; 2-School Referral; 3-A&E/PEPT

Request) – (1 original copy) 2. Diploma (if available) - 1

original and 2 photocopies

3. ALS Accreditation & Equivalency Test Result - 1

original and 2 certified true copies certified by the SDO

A&E Coordinator) 4. PEPT Test Result Rating (1

original and 2 certified true

copies) 5. Certificate of Completion (for

A&E only) - 1 original and 2 certified

true copies certified by the SDO A&E Coordinator)

SDO Records Unit

Client

SDO SDO A&E Coordinator

SDO/BEA

SDO A&E Coordinator

6. Valid ID (Original ID and 1 Photocopy)

Requesting person and /or Authorized Person

7. Authorization Letter (1 Copy) Requesting person FES

TO BE

PAID

CLIENT AGENCY PROCESSING

PERSON

STEPS ACTION TIME RESPONSIBLE

83

1. Fill up the requisition slip form

1. Provide client the requisition slip form

None

5 minutes Records Section

Staff/ADAS

2. Submit the accomplished

requisition slip with

valid ID or authorizati

on letter of the owner of

the document

2. Receive the form and search the

requested document

None

5 minutes

Records Section

Staff/ADAS

2.1. Search for the

appropriate academic school records

None

10 minutes

Records Section

Staff/ADAS

2.2. Prepare, print the necessary

attachments for CAV

None

10 minutes

Records Section

Staff/ADAS

3. Verify the

accuracy of the data

encoded for CAV

certificate then return to the

processor

3.1. Once the document is obtained,

Records Officer will

review and verify the document

and affix initial to

the document

None

5 minutes

Records Officer

and/or Admin Officer

3.2. Forwarded the documents to the OSDS for signature

None

1 minutes

Records Section

Staff/ADAS

3.3. SDS will affix his/her

signature to

None

1 hours

Schools

Division Superintenden

84

validate the document

t (SDS)

3.4. Return the

documents to the

Records Section for released

None

2 minutes

OSDS Staff/ADA/AD

AS

3.5. Records Officer will certify true copy

5

minutes

Records

Officer and/or Admin

Officer

3.6. Scan the List of

approved CAV

Request and immediately inform the

Regional Office thru email

None

5 minutes

Records Section

Officer/Staff/ADAS

4. Receive the

requested document

4.1. Release the

document to the client

None

5 minutes Records Section

Staff/ADAS

TOTAL: None 1 hours and 48 minutes

85

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Assessment (Test Questionnaires)

Office or Division:

Curriculum Implementation Division

Classification: Simple

Type of

Transaction:

G2C

Who may

avail?

Teachers, Principal, Education Program Supervisors, Public

District Supervisors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Test Questions

Budget of Work

Curriculum Guide

Teacher’s Guide

DepEd Website (Curriculum

Guide)

School Library

DepEd LRMDS Portal

CLIENT

STEPS

AGE

NCY ACTI

ON

FEES

TO BE PAID

SUBSTANTIVE

COMPLIANCE COST

PROCES

SING TIME

REQUIRED

NO. OF SIGNATURES

PERSON

RESPONSIBLE

1.

Prepares

Test Items based on

Bows

None None 1 month Teachers

2.

Administe

rs random on the

spot test

None None 2 hrs 1 Teachers

3. Analyze

test items and utilize

test

results for

Quarterly Test

None None 1 week 1 Teachers /

Subject Coordinators/

Head Teachers

4.

Monitors

the conduct of

quarterly

test

(PSDS)

None None 2 hrs Teacher /

Subject

Coordinator / Head Teacher

/ Principal /

PSDS

5. Prepares

Quarterly

Test based

on TOS / CG /

BOW

None None 1 month Teacher / Subject

Coordinator /

Head Teachers

86

6. Provides

TA/interve

ntion based on

test

analysis according

to priority

None None 1 to 2 weeks

Teacher / Subject

Coordinator /

Head Teacher / Principal /

EPS/ PSDS

7.

Consolidat

es and analyses

MPS

(QME)

None None 1 week Teacher /

Subject

Coordinator / Head Teacher

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

87

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Checking of Lesson Plans

Office or

Division:

Curriculum Implementation Division

Classification: Simple

Type of

Transaction:

G2C

Who may avail?

Teachers, Principal, Education Program Supervisors, Public District Supervisors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Lesson Plans

Template (Division Website ) /

School

CLIENT

STEPS

AGE

NCY

ACTI

ON

FEES

TO BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCES

SING

TIME

REQUIRED

NO. OF

SIGNATURES

PERSON

RESPONSIBL

E

1 .EPS

visits the

school to

monitor the

implement

ation of curriculu

m through

DLL/DLP

checking. Prepares

Test Items

based on Bows

None None 1 hr EPS / School Heads / Head

Teachers /

Subject Coordinators /

Teachers

2.

Proceeds

to the SH

Office for protocol

None None 5 mins 1 EPS / School

Heads

3.

SH/MT/H

T/GC

asks teachers

to submit

DLL/DLP for

checking

None None 30 mins 1 Teachers /

Subject

Coordinators/

Head Teachers / Master

Teachers /

EPS

4. EPS

notes

observation on

DLL/DLP

None None 1 hr EPS /

Teachers /

Master Teachers /

Head Teachers

88

5. Provides

TA based

on observatio

n/findings

None None 1 hr EPS

6. Follow-

up visit on

TA provided

for Lesson

Exemplar &

Commitm

ent to other

teachers

for TA

None None 1 hr EPS

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

89

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

PRODUCTION OF CONTEXTUALIZED LM’s/ IM’s/DLL/DLP through Demonstration

Teaching

Office or

Division:

Curriculum Implementation Division

Classification: Simple

Type of

Transaction:

G2C

Who may avail?

Teachers, Principal, Education Program Supervisors, Public District Supervisors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Learners Materials

Instructional Materials

Daily Lesson Log

Daily Lesson Plan

Template (Division Website ) /

School

CLIENT

STEPS

AGE

NCY

ACTI

ON

FEES

TO BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCES

SING

TIME

REQUIRED

NO. OF

SIGNATURES

PERSON

RESPONSIBL

E

1. EPS confers

with

School Head in

the

identificati

on of demonstra

tion

teacher

None None 30 mins EPS / School Head

2. EPS

and SH informs

the

teacher on the Demo

Teaching

None None 20 mins 1 EPS / School

Heads / Demo Teacher

3. EPS

prepares

memorandum re:

conduct of

demo-teaching

None None 30 mins 1 EPS

4. EPS and SH

observes

SH conducts

PC

None None 1 hr EPS / Teachers /

Master

Teachers / Head Teachers

90

EPS processes

the

content

/ School Heads

5. EPS harvests,

validates,

evaluates

IM’s/LM’s/DLL/DLP

using

LRMD tool

None None 30 mins EPS

6. LRMD informs

EPS re:

reproducti

on& distributio

n of

quality assured

LM’s/IM’s

/DLP/DLL

None None 5 mins EPS

7. EPS

monitors the

utilization

of LM’s/IM’s

/DLL’s/D

LP’s for feedback

None None 1 hr EPS

8. EPS submits

reports to

SDS through

CID

None None 10 mins EPS

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

91

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Classroom Observation

Office or

Division:

Curriculum Implementation Division

Classification: Simple

Type of

Transaction:

G2C

Who may avail?

Teachers, Principal, Education Program Supervisors, Public District Supervisors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

TLOI

Principal Office

CLIENT

STEPS

AGE

NCY

ACTI

ON

FEES

TO BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCES

SING

TIME

REQUIRED

NO. OF

SIGNATURES

PERSON

RESPONSIBL

E

1. EPS chooses a

school to

visit based on the

MPS &

informs

the SH for the visit

None None 20 mins EPS / School Head

2. The SH

informs

the

Coordinator/

Dep’t

Head of the

Learning

area concerned

None None - 1 EPS / School

Heads /

Department

Head / Subject

Coordinator

3. EPS proceeds

to the

office for the

standard

operational

procedure

(SOP)

None None 5 mins 1 EPS

4. EPS

informs the SH

who will

be

None None 3 mins EPS / School

Head

92

observed based on

the survey

tool through

the

“SKILL- WILL”

Model

5. EPS

and the

SH proceed to

the

classroom for the

observatio

n

None None 5 mins EPS / School

Head

6.

OBSERVATION

PROPER

using the TLOI

None None 1 hr EPS / School

Head / Subject

Coordinator /

Master Teacher /

Teacher

7. SH

conducts

post conference

, EPS

provides TA

In the

absence of

the SH, MT/HT

can take

over but EPS will

conduct

the post conference

None None 1 hr EPS

8. Follow- Up visit

on the TA

provided at least 3

times

None None 1 hr EPS

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

93

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Routing of Correspondences

Office or Division:

Curriculum Implementation Division

Classification: Simple

Type of

Transaction:

G2C

Who may

avail?

Teachers, Principal, Education Program Supervisors, Public

District Supervisors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Form

Principal Office

CLIENT

STEPS

AGE

NCY ACTI

ON

FEES

TO BE PAID

SUBSTANTIVE

COMPLIANCE COST

PROCES

SING TIME

REQUIRED

NO. OF SIGNATURES

PERSON

RESPONSIBLE

1. EPS

accomplis

hes SDS

routed

correspondences

None None 30 mins

2. EPS Secretary

logs in

routed correspon

dences

None None 5 mins 1 EPS / EPS Secretary

3. EPS

Secretary

forwards the

correspon

dences to CID chief

for

signature

None None 5 mins 2 EPS Secretary

/ CID Chief

4. EPS

Secretary follows-up

the

correspondences

from CID-

ASDS for LOGO

None None 1 hr EPS / School

Head

5. SDS signs the

correspon

dences for

None None 1 SDS / Record Personnel

94

Record’s posting

6. EPS

Secretary provides

SDS

signed

copy to EPS

concerned

for informatio

n

None None 1 EPS Secretary

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

95

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Conduct On the Spot Skills Performance

Office or Division:

Curriculum Implementation Division

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, Principal, Education Program Supervisors, Public

District Supervisors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Criteria for evaluation

CID Office

CLIENT

STEPS

AGE

NCY ACTI

ON

FEES

TO BE PAID

SUBSTANTIVE

COMPLIANCE COST

PROCES

SING TIME

REQUIRED

NO. OF SIGNATURES

PERSON

RESPONSIBLE

1.

Prepares

criteria for evaluation

None None 2 hrs EPS

2. Prepares

memorand

um for SDS

approval

None None 1 to 2 days

1 EPS / CID Chief

3.

Conducts

Performance

Evaluatio

n

None None 30 mins 1 EPS / School

Head /

Subject Coordinators /

Head Teacher

s/ Teachers

4.

Analyses results for

TA on

priority schools

None None 30 mins EPS

5. Follow – up visit on

TA

provided

None None 30 mins 1 EPS

96

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Reading Camp

Office or Division:

Curriculum Implementation Division

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, Principal, Education Program Supervisors, Public

District Supervisors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Program

Memorandum

CID Office

CLIENT

STEPS

AGE

NCY ACTI

ON

FEES

TO BE PAID

SUBSTANTIVE

COMPLIANCE COST

PROCES

SING TIME

REQUIRED

NO. OF SIGNATURES

PERSON

RESPONSIBLE

1.

Conducts

consultative meeting

to Reading

Coordinators

None None 2 hrs CID Chief /

EPS / PSDS /

School Head / Reading

Coordinator

2. Prepares

work

program and Memo

anchored

from the DepEd

Memorand

um

None None 3 hrs 1 CID Chief / EPS / PSDS

3.

Coordinates with

CID

Chief/PSD

S/SH’s the

conduct of

the Reading

Program

None None 30 mins 2 Reading

Coordinators / CID Chief /

PSDS / School

Heads

4.

Submits

Work Program

None None 30 mins Reading

Coordinator /

Record Office

97

to the office of

the SDS

for approval

5.

Implement

s the

Approved Reading

Program

None None 30 mins 1 School

Personnel /

Reading

Coordinator / School Head /

PSDS

6.

PSDS/REGION

monitors

and

evaluates the

conduct of

the Reading

Camp of

all schools

None None Whole

year

1 PSDS

7. PSDS

consolidates

Reading

Program Reports of

all the

Schools for TA

None None Whole

year

PSDS

8. Division Reading

Committe

e selects the Best

Reading

Implementer

None None 1- 2 days Division Reading

Committee /

CID

9. Submits

consolidat

ed reports to CID

Chief for

Regional entry

None None 30 mins Division Reading

Committee /

CID

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

98

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Conduct Division Capability Building for Teachers

Office or

Division:

Curriculum Implementation Division

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, Principal, Education Program Supervisors, Public

District Supervisors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Survey

Result of Survey

CID Office

CLIENT

STEPS

AGE

NCY

ACTION

FEES

TO BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCES

SING

TIME

REQUIRED

NO. OF

SIGNATURES

PERSON

RESPONSIBL

E

1. Conducts

survey on

Teachers’ need

assessme

nt during INSET

None None 2 hrs CID Office

2. Prepares

Work

Program for each

subject

None None 1 – 2 days

1 EPS

3. Confers

with

HRTD for availabilit

y of funds.

None None 30 mins 1 EPS / HRTD

4.

Consults

with the CID Chief

for

recommending

approval

None None 30 mins EPS / CID

Chief

5.

Submits

Work Program

to ASDS

for indorseme

nt to SDS

None None 30 mins 1 EPS

99

6. Submits

to the

office of the SDS

for

approval

None None 15 mins 1 EPS / Record Office

7.

Implements the

Work

Program

None None 1 week 1 EPS

8. QME monitors

and

evaluates

the program

None None 1 week 1 QME

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

100

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Cascading of Central / Regional Trainings

Office or

Division:

Curriculum Implementation Division

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, Principal, Education Program Supervisors, Public

District Supervisors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Survey

Result of Survey

CID Office

CLIENT

STEPS

AGE

NCY

ACTION

FEES

TO BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCES

SING

TIME

REQUIRED

NO. OF

SIGNATURES

PERSON

RESPONSIBL

E

1. Confers with

HRTD for

availability of funds

None None 30 mins CID Office / HRTD

2. Prepares

Memo for

the consultati

ve meeting

None None 30 mins 1 EPS / PSDS / CID Chief

3.

Consults

SH for the identificati

on of

participants

None None 1 hr or

more

1 EPS / School

Heads

4. Prepares

Work

Program according

to CO/RO

Matrix

None None 2-3 hrs EPS

5.

Submits Work

Program

to SDS through

ASDS for

approval

None None 1 day 1 EPS

6.

Prepares Memo for

None None 30 mins 1 EPS / PSDS

101

the conduct of

the

training

7. Implement

s Work

Program

None None 2-3 days 1 CID Office

8.

Monitors/ Evaluates

Learning

None None 2 days 1 QME

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

102

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Conduct Feedbacking in the New Normal Learning Delivery Modality

Office or

Division:

Curriculum Implementation Division

Classification: Simple

Type of Transaction:

G2C

Who may

avail?

Teachers, Principal, Education Program Supervisors, Public

District Supervisors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Feedback report

Narrative Report

Template should be provided by

the CID Office

CLIENT

STEPS

AGE

NCY

ACTION

FEES

TO BE

PAID

SUBSTANTIVE

COMPLIANCE

COST

PROCES

SING

TIME

REQUIRED

NO. OF

SIGNATURES

PERSON

RESPONSIBL

E

1. The school will

conduct

feedback about the

New

Normal Learning

Delivery

Modality

None None 2 weeks School Head

2. School

Heads shall

prepare a

quarterly report

(including

the

challenges and

issues)

None None 1 week 1 School Heads

3. The

school

head will submit

the

reports to the

Division

Office

None None 2 days 1 School heads

/ Record

Office

4. The CID

Office will consolidat

e reports

from schools

None None 1 hr CID Office

103

for submissio

n to Ros

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

104

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Borrowing of Books

Office or Division:

Learning Resources Management System and Development System Office

Classification: Simple

Type of

Transaction:

G2C

Who may avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

DepEd ID

Borrower’s Form

DepEd Muntinlupa Office

LRMDS Office

CLIENT

STEPS

AGE

NCY ACTI

ON

FEES

TO BE PAID

SUBSTANTIVE

COMPLIANCE COST

PROCES

SING TIME

REQUIRED

NO. OF SIGNATURES

PERSON

RESPONSIBLE

1. The

borrower

will inform the

librarian

None None 1 minute None Librarian II

2. Client

chooses

the title of the book

needed

from the list or

goes to

the shelves to

select the

books

needed

None None 5

minutes

None Teacher /

Borrower

3. Get the bin of

book

chosen

None None 5 minutes

None Teacher / Borrower

4. Check

the bin and count

the

number of books

borrowed

None None 5

minutes

None Teacher /

Borrower

5. The

librarian

record the book

borrowed

on the borrower’s

None None 2

minutes

Two (2) Librarian II /

Teacher /

Borrower

105

form and logbook

6. Sign

the

borrower’s form and

the

logbook

and submit

DepEd

valid ID

None None 1 minute One (1) Librarian II /

Teacher /

Borrower

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

106

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Development of Learning Materials

Office or Division:

Learning Resources Management System and Development System Office

Classification: Simple

Type of

Transaction:

G2C

Who may avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Learning Materials

School

CLIENT STEPS

AGENCY

ACTI

ON

FEES TO BE

PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING

TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBL

E

1. The

teacher will

submit to

the Record Office the

learning

materials

None None 1 minute None Record

Personnel / Teacher

2. The

record office will

turn over

the said document

to the

LRMDS Office

None None 5

minutes

None Record

Personnel / Librarian II

3. The LRMDS

Supervisor

will give to the

respective

subject supervisor

None None 5 minutes

None LRMDS EPS / Subject

Supervisor

4. The Subject

Supervisor

will quality

assured

the learning

materials

None None 5 - 10 working

days

None Subject Supervisors

107

5. The quality

assured

learning materials

will be

submitted to the

LRMDS

Office

None None 2 minutes

Two (2) LRMDS EPS / Subject

Supervisor

6. If there

is no correction,

the

learning materials

will be

uploaded to the LR

Portal as

Draft and

if there is a revision

, call the

attention of the

teacher

personnel.

None None 5

minutes

None LRMDS

Personnel

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided

108

I. NAME OF THE SERVICE (WITH SERVICE DESCRIPTION)

Utilization of LR Portal

Office or Division:

Learning Resources Management System and Development System Office

Classification: Simple

Type of

Transaction:

G2C

Who may

avail?

Teachers, SDO Muntinlupa Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

DepEd Email

SDO ICT Office

CLIENT STEPS

AGENCY

ACTI

ON

FEES TO BE

PAID

SUBSTANTIVE COMPLIANCE

COST

PROCESSING

TIME

REQUIRED NO. OF

SIGNATURES

PERSON RESPONSIBL

E

1. The

teacher will visit

the SDO

Website

None None 1 minute None Teacher

2. Click

the LR Portal Tab

None None 2

minutes

None Teacher

3. In the LR portal,

click the

appropriate tab for

the grade

level of the module

you are

interested in.

None None 2 minutes

None Teacher

4. Click the Read

More

button

None None 2 minutes

None Teacher

5. Click

the Download

Module

button

None None 2

minutes

None Teacher

6. Sign in

to your DepEd

email

account , if forgot

None None 2

minutes

None Teacher / SDO

Muntinlupa ICT

109

password contact

the ICT

Office of SDO

Personnel

7. After

logging in,

click the Google

download

icon.

None None 2

minutes

None Teacher

TOTAL

REMARKS: Which parts are streamlined / improved. Write the column provided


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