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SMB Enablers Overview

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 Why Outsource Professional C Small to Medium businesses (SMB) are bor actually knows to do something. Perhaps, a the frustration on things he already knew co Ideas and capacity to do something on t Market place needs to be defined and wi formulated. Business Plan has to be made, and corrective action needs to be taken. done. No wonder, 75% of the start ups fold balance 90% are not in growth track. Entrepreneurs spend their working day before one problem is solved another prob instead spend their day in doing what they satisfied customer base. This is not possible But, professional help is prohibitively exp alone might take substantial portion of th worry of discontent among existing staff, ev The days of suboptimal governance for an S SMBs can outsource CXO help based on ne SMB Enablers. We believe, as Victor Hugo time has come. There is one thin the world, and th 13/25, Krishn We Che Ta Ph: + Email: inf http://s O Help? because the entrepreneur new idea often born out of uld be the reason. eir own are not sufficient. ning strategies have to be ctuals needs to be verified one of these normally get within five years and of the ostly in firefighting. Even lem crops up. They should, know and in furthering the without professional help. ensive for an SMB. A CFO e profits! And there is the en if one is hired. MB can be a thing of past, if d. The result of this idea is said, this is an idea whose g stronger than all the t is an idea whose tim Baba Foundation, amoorthy Street, t Mambalam, nai – 600 003 il Nadu, India 1 44 42126588 @smbenablers.com Web Site: mbenablers.com/ armies in has come. - Victor Hugo
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Page 1: SMB Enablers Overview

8/7/2019 SMB Enablers Overview

http://slidepdf.com/reader/full/smb-enablers-overview 1/19

Why Outsource Professional CSmall to Medium businesses (SMB) are boractually knows to do something. Perhaps, athe frustration on things he already knew co

Ideas and capacity to do something on t

Market place needs to be defined and wiformulated. Business Plan has to be made,and corrective action needs to be taken.done. No wonder, 75% of the start ups foldbalance 90% are not in growth track.

Entrepreneurs spend their working daybefore one problem is solved another probinstead spend their day in doing what theysatisfied customer base. This is not possible

But, professional help is prohibitively expalone might take substantial portion of thworry of discontent among existing staff, ev

The days of suboptimal governance for an SSMBs can outsource CXO help based on neSMB Enablers . We believe, as Victor Hugotime has come.

There is one thin

the world, and th

13/25,Krishn

WeChe

TaPh: +

Email: inf

http://s

O Help?

because the entrepreneurnew idea often born out of uld be the reason.

eir own are not sufficient.

ning strategies have to bectuals needs to be verifiedone of these normally get

within five years and of the

ostly in firefighting. Evenlem crops up. They should,know and in furthering the

without professional help.

ensive for an SMB. A CFOe profits! And there is theen if one is hired.

MB can be a thing of past, if d. The result of this idea issaid, this is an idea whose

g stronger than all the

t is an idea whose tim

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

armies in

has come.

- Victor Hugo

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The SMB Enablers Diff A Firm with Focus

It’s not often that you hear a Managepassionately about SME. Usually you hearCard, C-Level Hiring, jargons and

entrepreneur and his passion are exactlyimportant to us, here at SMB Enablers.

We like to consider ourselves that rarmanagement consulting company, built oSMB Sector and committed to remoservicing our clients and communityreliability.

We have Chartered Accountants, but we d

Certification. We have HR Consultants,agency. We have lawyers, but we are

marketing experts, web designers and SEwe are not those businesses.

We understand and alleviate frustratio

That’s the only thing we do.

When people get

and they are wil

stopping point sh

13/25,Krishn

WeChe

TaPh: +

Email: inf

http://s

erence

ent Consulting Firm talktalk about Balanced Scoreore jargons. But SME

the things that are most

est of breeds: a premierrespect and dedication to

e their frustrations andith integrity, quality and

o not undertake Audit and

but we are not a hiringot a legal firm. We have

automation experts, but

s of SMB entrepreneurs.

aught up with that w

ling to sacrifice for it, t

ort of victory. – Martin L

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

ich is right

ere is no

ther King Jr.

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The SMB Enablers’ Ide

We are passionate about worare more than one of the follo

• You are a small to medium• You feel the frustrations of • You realize your latent stren• You want to make a mark in• You want to prepare a roa

travel along the path• Your turnover is less than

want to grow in geometric p• You want to look at Priva

option and prepare thedirection.

Our mission statem

SMBs’ frustrati

because that is w

been u

13/25,Krishn

WeChe

TaPh: +

Email: inf

http://s

al Client

ing with you if youing

nterprisen SMBgthsyour chosen fieldmap for growth and

Rs.30 crores and yourogressions.e Equity as a future

organization in that

nt is to find and provide

ns. We are reaching out

at we are and we know

derserved. – SMB Enablers

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

solution for

o SMBs

MBs have

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Always do righ

an

About us:

SMB Enablers is a management consultingunparalleled service and performance. Weunbiased advice and prudent strategiesFinance, Accounts, HR and Marketing Functitailored to your unique needs. We proviplanning, cash flow analysis, treasurycompliance management, Entire GamutMarketing and general management. Our flserve you without compromise.

Our Commitment

At SMB Enablers, we treat our clients withguarantee realistic, honest advice that achieon a course to overall Business Success. Onotable expertise ensure that your financi

Our consistent track record of uncompromisand trust. We use cutting edge technologiesinformation from the business world. This aand give you the most relevant information a

Why was SMB Enablers Born?

India has huge potential in Small to Mediummore than 8 million small to medium bubusinesses have no means of obtaining expeof business due to prohibitive executive cos

governance of business.

With over two decades of experience weprofessionals in various disciplines will hthe one hand SME will benefit from oassignments. On the other hand our ownwill be much more rewarding & fulfilling.

13/25,Krishn

WeCheTa

Ph: +

Email: inf

http://s

. This will gratify so

astonish the rest.

firm that strives to provideare committed to providingfor SMB in predominantlyons. Our services are alwaysde Business and Marketinganagement, fund raising,of HR functions, Internetxible approach allows us to

courtesy and integrity. Wees results. We will lead you

ur years of experience andal future is in good hands.

ing ethics instills confidenceto ensure up to the minute

llows us to respond quickly,nd perspective.

Enterprises space. India hassinesses. Majority of thesert guidance in various facets. This results in sub-optimal

thought having a basket of ave two fold benefits. Onr rich experience on keyquality of professional life

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003il Nadu, India1 44 42126588

@smbenablers.com Web Site:mbenablers.com/

e people

- Mark Twain

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Service OfferingsFinance, Accounts & Planning

• Project Finance We help the SMthrough various sources. Loans upwithout collateral security. Our docBusiness Plan. Download Sample Proour Resources Page .

• Outsourced CFO Services on abasis

• Strategic Costing and Pricing S• Complete Business Plan for th• Marketing Plan driven by “Duc

System”.• MIS system implementation . (

and need of the company with provis• Business Valuation - Quick an

valuation to know the approximate

Legal, Secretarial & Indirect Taxati Human Resource Management

Franchise Solutions

Details are available in SMB Enablers we

Real Integrity is d

nobody is going t

13/25,Krishn

WeChe

TaPh: +

Email: inf

http://s

E to raise necessary financeto Rs.100 lakhs is possiblementation is very similar toect Finance Document from

part time monthly retainer

lutionscompany

t Tape Marketing

ommensurate with the sizeion for scaling up.d cost effective ball parkorth of your business.

n

b site.

ing the right thing, kn

know whether you di

-

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

wing that

it or not.

prah Winfrey

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Outsourced CFO Services

How many SMB Enterprises have thedepartments run by a seasoned pro? Say, aMBA – Finance? Almost none, if the SME’scrores. A CFO is in fact a CPO – Chief Perf filter between the possible and the pr

outsourced CFO at a fraction of what it wCFO.

The deliverables include

• Analysis of monthly operating datacompanies of identical productcompany of comparable size from tthe client.

• AR/AP management• Statutory Compliance Management•

International Financial Reportinghand-holding• Preparation of Annual Budget (12

actual on a monthly basis and sugge• All other Services listed in other pag

CFOs are the Chief P

the heart of the ente

and the

13/25,Krishn

WeChe

TaPh: +

Email: inf

http://s

ir Finance and AccountsChartered Accountant or anturnover is less than Rs.40rmance officer, acting as aobable. We become the

uld take to hire a full time

. Benchmarking with otherand/or comparing with ahe same industry as that of

tandards - Introduction &

monthly), comparing withsting corrective actions.es if and when required.

erformance Officers and th

prise uncovering the hidd

itfalls – inside the compan

- From www.the-financ

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

ir role is at

n potential -

director.com

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Strategic Costing and Pricing S

Scores of case studies have indicatedmanufacturing and an ancillary unit oat the cost of bottom line. An FMCMarketing spend with absolutely no reResult is the same. Increased costs areason is also the same. Lack of upricing mechanism. We help the entrthis problem in right perspective andthis problem.

• ormal pricing mechanism – C(• ormal Understanding - Cost

Overhead• Financing Cost is recovered fr

hidden costs are ignored – Whameet a new specification or inmeet Just-in-time demands of th

• Formula does not take into accProduct requiring penetrationdecline stage are priced same.

• Our formula is S – P = C . Wehidden costs and optimise what

Fast food may appea

is… An analysis of re

as rise in food bor

13/25,Krishn

WeChe

TaPh: +

Email: inf

http://s

lutions

that a typical discreteten increases its top linecompany increases the

ard to product life cycle.d reduced profits. The

nderstanding of properpreneurs to understandhelp them to overcome

ost) + P(rofit) = S(ale) = Material + Labour +

om profits. Most of theabout the tooling cost toentory carrying cost to

e customers?unt Product Life Cycle.trategy and products in

take into account all thehe market can bear.

r to be cheap and in literal s

l cost would have to look a

e illness, advent of new pa

-

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

ense it often

such things

hogens… rince Charles

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Business Plan Documentation

Why business plan in a fast changing enviroroad map to success and not a onetime docyour plan, make it dynamic and provideorganisation.

Some of the compelling reasons why one ne

• Profit is a concept while cash isgenerate cash better than a well ma

• A banker or an investor is going to awell have decent ongoing plan docu

• Idea is not everything. This is amoney, perseverance and commonimportant than idea. It is betterdocument.

We develop accurate business plans for ourfollowing characteristics.

• An integrated plan, featuring therMarketing and Procurement Plans.

• Entire planning process will be integ• Financial plans are set out in C

submitted to banks for raising finanDocument can be downloaded from

• A sample business plan document cResources Page

You can’t overestima

of the mistakes I h

theme of inadequat

over prepa

13/25,Krishn

WeChe

TaPh: +

Email: inf

http://s

ment? Because it is a livingument. You visit and revisitnecessary direction to the

eds a business plan

eal. Nothing helps you tode business plan.sk you for one. You might as

ent.start up syndrome. Time,sense are equally or moreo capture them in a plan

clients. Our plans have the

ein, Production, Personnel,

rated into a financial plan.MA format. They can bee. A sample Project Financeour Resources Page

an be downloaded from our

te the need to plan and pre

ve made there has been th

planning beforehand. You

e in business! – Chris Corrig

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

are. In most

s common

really can’t

an

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Duct Tape Marketing System

A disturbing statistics is that 75% of SMEtrack within five years. Main reason isthrust. SMBs are born because the promsomething very well and not because mwinning strategies are formulated. It isdo it for you. We help you through the f

• Narrow Your Market Focus – SBeing everything to everybodySpecialisation gives confidencecustomers.

• Position and Differentiate – product or service properly arespect to competition, pricinissue.

• Marketing Messages and Materiwe have a brochure like everyoto think we are also like everyonhere too.

• Never Cold Call – Let’s have an aplan.

• Converting Leads to Clients – rings, nothing is of any use if tdisplay consistency in portraying

• Utilise Referrals – And slash mshow you how.

• Get Famous – This is not as diffishow you how.

• Harness the Web – This is a unimarketing step. We will provide

You can download a sample MarketingResources Pa e .

Marketing is get

need for your p

and tru

13/25,Krishn

WeChe

TaPh: +

Email: inf

http://s

fold or are not in growthlack of proper marketingoters actually know to dorket space is defined andtime to do it and we canllowing seven steps.

ME needs specialisation.is not the way to go.in the minds of the

nce you position yournd differentiate it with

becomes a secondary

als that Educate – Whene else, customer is goingelse! Let us differentiate

utomatic lead generation

hen the phone actuallye organisation does not

values. Let us get trained.arketing budgets. Let us

cult as it sounds. We will

ersal step and not just aou with a web plan.

Plan Document from our

ting people who hav

roduct or service to k

t you. - John Jantsc

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

a specific

ow, likeh

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Legal and Secretarial Service

Our services include:

• Legal Vetting of major co• Representing in Compan• Handling Indirect Taxati

with respect too Central Exciseo Customs Dutyo Service Taxo Value Added Tax

Note: Direct Taxation is not ounot practicing Chartered Accowell advised to stick to their Swhen it comes to Direct Tax La

If you desire some in

not likely to ob

13/25,Krishn

WeChe

TaPh: +

Email: inf

http://s

ntracts and deals

Law Board.n at Appeal Stage

r Domain. We arentants. SMEs areatutory Auditorsw Matters.

ormation on some point of

ain it by your own unaided

- Paraphrased from a quote

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

law, you are

efforts

by Felix Adler

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Human Resource Managemen

Process Consulting:• Formulation of HR Policies and Syst• Defining the organisational culture• Formulation of People Practices

initiatives.

Talent Management Services• To facilitate in creating manpower f

to Business Plans.• Defining the Job Profiles and Recruit• Management of the Recruitment Pr

Recruitment Consulting Services

• Manage the end-to-end recruitpositions.

Managed Services• Manage Employees Help Desk a

Services.• Provide back-office operations sup

service

Tactical HR Services• Providing Business HR Services.• Facilitate compliance reporting.• Employee Engagement – Counsell

services

One of your maj

of your organ

- Susan M

13/25,Krishn

WeChe

TaPh: +

Email: inf

http://s

Service

ms

nd Employee Engagement

orecast / plans with respect

ment Processescess

ent process for all the

d Administrative Support

ort / general management

ing & Grievance Handling

r goals is to develop th

sation’s members to p

Heathfield on Performance

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

capacity

rform.

Management

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Franchise Service

Not just the existing SMEs, we help inan aspiring entrepreneur by showctravelling along with them in the frpoint of closing the deal. Franchise r

route for first time entrepreneursmechanism for seasoned entreprene

We are committed to;

• Providing complete assistancrepresenting, negotiating anbuying a business of choentrepreneur

• Developing customized francfor budding entrepreneurs,Working Professionals and Wo

• Identifying and facilitate inchoice of franchise businediversification for the existing

With a franchise you

the business name a

13/25,Krishn

WeChe

TaPh: +

Email: inf

http://s

realising the dreams of sing, handholding andnchise route up to theoute is a low risk entry

nd a low risk hedgingrs.

in finding, choosing,d finally facilitate ince to a prospective

ise business solutionsRIs, Business People,

men Entrepreneursproviding alternative

ses for growth andntrepreneurs.

have someone who cares as

d image as you do, because

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

much about

they own it.

- Jim Evanger

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Management Profile:

SMB Enablers is managed by veterans, eacfunctional expertise managing small, meditheir careers before. Together, they strivedelight.

Srikanth Gopalan

Srikanth is a qualified Chartered Accounexposure to diverse business operationsManagement, Business Development &demonstrable ability in improving the prthrough change in organization focus and insystems and processes.

Srikanth is a senior level executive with exte& accounting experience in diverse industimprove operations, impact business growth

achievements in finance management, cost rproductivity improvements. He is adept at aof new ventures/ new projects and forecfinance/ funds required. He can strategizescenario of spiralling input costs so thatConversant with Excise Duty, VAT, Service Tin raising project finance, negotiatingintroducing cost efficiencies. He also hasramping up end to end implementation of Gr

He has played a lead role in conducting t

study of an ambitious backward integratiofinance. He has strong experience in concefinancial procedures, handling working cafinancial controls, and costing. He is proficioperations as well as audits & tax functions.excellent communication, analytical, teammanagement skills. Complete bio cab be dow

By three metho

reflection, whi

which is easiest

13/25,Krishn

WeCheTa

Ph: +

Email: inf

http://s

with over two decades of m and large enterprises inhard to achieve customer

ant & Cost Account within the areas of ProjectLogistics. He possesses

ofitability of the companytroduction of new, efficient

sive finance, administrationries. He has the ability to& maximize profits through

eductions, internal control &alyzing the financial viabilityast the amount of projectpricing structure in volatileottom line goals are met.x, GAAP, IFRS and IT. Skilledfor debt restructure and

the distinction of swiftlyeen field projects.

chno-commercial feasibility

n project; raising necessarytualizing and implementingpital management, internalent in handling all financialHe is an efficient leader with

building and relationshipnloaded from our web site

s we may learn wisdo

h is noblest; second, b

and third by experien

the bitteres

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003il Nadu, India1 44 42126588

@smbenablers.com Web Site:mbenablers.com/

: First, by

imitation,

e, which is

t. - Confucius

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Management Profile:

SMB Enablers is managed by veterans, eof functional expertise managing senterprises in their careers before. Togachieve customer delight.

Sridhar Raman

Sridhar is an accomplished HR professionof hard core experience in Recruiting,Resource Management functions. Havibroad knowledge of Corporate OrganizCulture, Policies, Products & Services,Extensive understanding of Business Placomplete knowledge of recruitment life c

Sridhar is also a Recruitment Specialisindustry experience, he has workedcorporates in the Engineering and IT InduWipro Systems, Mastek and Birlasoft.

His core areas of expertise are ExecConsulting, Leadership Career CManagement. He was part of All-IndiaSystems in developing and implementinand practices for the software business ua key role in setting up the ODC and r

team in a record time span of six monthsBirlasoft were setting up the ERP/CRBangalore and streamlining of hiringprocesses.

By three metho

reflection, whi

which is easiest

13/25,Krishn

WeCheTa

Ph: +

Email: inf

http://s

ch with over two decadesall, medium and largether, they strive hard to

al with over Twenty yearsConsulting, and Humang diverse expertise and

ations in the IT Industry,Markets and Processes.ning & Management and

ycle.

. In his vast and variedith some of the large

stry like Best & Crompton,

tive Hiring, HR Processunselling and TalentStart-up Team in Wipro

g evolving people policiesnit. In Mastek, he playedamping up ODC technical

. His key contributions inCompetency Centre at

and talent management

s we may learn wisdo

h is noblest; second, b

and third by experien

the bitteres

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003il Nadu, India1 44 42126588

@smbenablers.com Web Site:mbenablers.com/

: First, by

imitation,

e, which is

t. - Confucius

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Management Profile:

SMB Enablers is managed by veterans, eacfunctional expertise managing small, meditheir careers before. Together, they strivedelight.

Vasudevan

Vasudevan (Vasu) is a Legal & Indirect Tawith him over 25 years of professional exaddress all Legal & Secretarial functions.with the Bar Council of Tamil Nadu in 198

Vasu has been a practising Lawyer since tmember of the Institute of Company Secr1982. His areas of expertise include Cons

appearance before the Company Law Boconsultancy on Company Secretarial matconducting board & general meetings, drof meetings.Vasu also assists in public issue registry awith public issues. He provides legal opinilaws, scrutinises documents relating to psecretarial audits, helps issue notices andclients in regard to compliance with vario

Download Vasu's complete bio.

By three metho

reflection, whi

which is easiest

13/25,Krishn

WeCheTa

Ph: +

Email: inf

http://s

with over two decades of m and large enterprises inhard to achieve customer

ation expert. He bringsertise helping companiesnrolled as an Advocate

0,

hen. Vasu is an associateetaries of India sinceltancy in Corporate Laws,

rd and other fora,ers, preparation &fting notices and minutes

d general matters relatedon in respect of generaloperties, conducts legal &provides guidance to

us legislative provisions.

s we may learn wisdo

h is noblest; second, b

and third by experien

the bitteres

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003il Nadu, India1 44 42126588

@smbenablers.com Web Site:mbenablers.com/

: First, by

imitation,

e, which is

t. - Confucius

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C a s e S t u d yChess Facilitators’ Marketi

The Preamble: It started as a pipe dreavirtually 100 days in a year with her son in c

Chess, especially for children, is an intenspressure and pressures to achieve goodpushing parents coupled with schoolconscientious parents wonder whether wha

What is scholastic chess for kids? Is it painenjoy the pressures in pursuit of glitterienough out of their childhood and will thwith their friends as much as we did in ourthe right thing in pushing the kids into thisof questions with few answers.

Add the fact that, contrary to popular bterribly expensive pursuit, to the reunadulterated confusion.

When a solution was available, introspectio

full blown passion. It was up us to givmake an organisation out of anattached to the printed version of this kit.pdf file from our web site.

We may need to

the cause but by

the cause re

13/25,Krishn

WeChe

TaPh: +

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ng Strategy

m of a mother who spendsess tournament halls.

competitive activity. Peerresults and trophies, ever

pressures often makesthey are doing is correct.

or pleasure? Do they reallyng cups? Are they gettingey enjoy their adolescenceime? Are we parents, doingcean? Never ending stream

elief, scholastic chess is aipe. What is served is

n of a mother turned into a

e it a good shape andidea. Full case study is

You can also download the

solve problems not by

esigning the way forw

ains in place. – Edward

Baba Foundation,amoorthy Street,t Mambalam,nai – 600 003

il Nadu, India1 44 [email protected] Web Site:mbenablers.com/

emoving

rd even if e Bono

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Case Study

W W W . s m b e n a b l e r s . c o m Page 1

Chess Facilitators’ MarketingStrategy

The Preamble: It started as a pipe dream of a motherwho spends virtually 100 days in a year with her son inchess tournament halls.

Chess, especially for children, is an intense competitiveactivity. Peer pressure and pressures to achieve goodresults and trophies, ever pushing parents coupled withschool pressures often makes conscientious parentswonder whether what they are doing is correct.

What is scholastic chess for kids? Is it pain or pleasure?Do they really enjoy the pressures in pursuit of glitteringcups? Are they getting enough out of their childhood and

will they enjoy their adolescence with their friends asmuch as we did in our time? Are we parents, doing theright thing in pushing the kids into this ocean? Neverending stream of questions with few answers.

Add the fact that, contrary to popular belief, scholasticchess is a terribly expensive pursuit, to the recipe. What isserved is unadulterated confusion.

When a solution was available, introspection of a motherturned into a full blown passion. It was up us to give it a

good shape and make an organisation out of an idea.

The Answer: Well, not exactly. Part of the answer ismore like it. Improveyourchess.com was a chancediscovery. Suddenly, chess training became a pleasurableactivity for promoter’s son. At least, less monotonous.She wanted to make it available to everyone at anaffordable cost and did not want to stop there. Shewanted to develop a community and promotecamaraderie among chess players. Chess Facilitators wasborn.

The Arrangement: Chess Facilitators have tied upwith improveyourchess.com to be the Indian Hub of thepremier chess training web site and we were hired to

Devise the marketing strategy and preparethe business plan

Explore Synergy, if any. Devise and implement the web plan

The World Chess Environment: Chess world isunbelievably huge. It has a highly objective rating systembased on performance and strength of players. Climbingthe totem pole is progressively difficult. Consider thispyramid. Approximately 400000 players are registeredwith world chess organisation FIDE

There is a huge market at the bottom of the pyramid. Thisis the market every player in the market wants to woo.

Book publishers, online training sites, online chess playingsites, tournament organisers, coaches and trainers....Everyone wants have a piece of this cake.

The Indian Chess Scenario: Chess scenario in Indiais quite vibrant. There are more than 60000 uniqueindividuals who participate in at least one tournament inIndia. Out of this at least 50000 can use chess training.

The Potential: Our inquiries withimproveyourchess.com revealed that the membership to

the site is next to nothing. We did a limited survey to findout the position of competing sites. Except chess playingsite (this is not a training site) ICC no site boasts of anymembership.

The Segmentation: After detailed study, analysis andbrainstorming we decided to concentrate of scholasticchess segment and discarded the rest of the segment forthe time being. Consider this pie diagram

2635+ Top 100Players

2500+ Top 700Players

2300+ Top 8000 players

2100+ Top 45000 Players

<2100 Balance 355000

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There are various reasons why we zeroed in on thissegment. Chess wise (apart from synergy) following arethe reasons.

• A typical scholastic chess weekend tournament inIndia attracts more than 450 entries

• Tamil Nadu State Chess Association has nearly4000 members. Nearly 3000 of them are less than16 years of age.

• New Delhi City has 700 registered players. 400 of them are below 15 years.

• State of Gujarat has decided to introduce Chess inthe curriculum of Schools and have startedtraining teachers to teach chess at schools.

• http://www.thaindian.com/newsportal/sports/gujarat-to-promote-chess-in-schools_10048009.html

• Anand-NIIT initiative has taken chess to ruralschools. Effect of this will slowly, but surely, befelt in tournament circuits.

Apart from sheer size there are other qualitative reasonswhy we chose scholastic chess as the thrust marketsegment.

• Exuberance and confidence of youth and theirlove for things new in life and peer pressure.

• They are the decision makers while someone else

writes cheques!• Parental anxiety to provide cutting edge

differentiation for their wards.• Parent's need for comparison. They wouldn't

want their children to miss out on anything, eventhough, they cannot afford what is best in class.

• Product offered makes life of coaches easier,initial skepticism notwithstanding.

And there is one other important reason

The Synergy: Scholastic chess players are normallyintelligent and the parents would want more and morefrom their kids. Tying up with educational training sitesand having a simultaneous marketing effort makes lot of sense.

At the moment this information along with our web planis privileged. We are not discussing them in this casestudy. We may be able to expand it at a later date.

The Problems: The major problem is the company’sstrength – the prime mover advantage. Internet cultureas far as chess is concerned is nonexistent in India. GoogleTrends makes an interesting study. “Chess” gets 46000hits in Google alone. If you benchmark it to India

(World=1), India is less than 0.02. City level drill downresults in “Not sufficient searches” even for Chennai. Thebirth place of Viswanathan Anand, the reigning worldchampion and chess capital of India! So, it is obvious thatSEO alone is not going to fetch the desired results.

Second major problem is that the important players suchas coaches and administrators are not Net Savvy. Quite afew State Chess Associations do not have a web site andthe available web sites leave much to be desired. Coachesinfluence parents and they still by and large rely on photo

copied chess books. They might even feel threatened bythe new arrival. Especially the marginal ones. Like anyother field chess coaches can also be classified as Good,Bad and Ugly. Carrying them along is another majorchallenge.

Finally, the reputation or lack of it of the promoter. Apassionate mother turned entrepreneur who wants tomake a difference, on her own cannot break ice.Contrary, is much more believable.

The Synergy: The solution should obviously addressthe problems. Ideally, the solution should

Make the chess administrators feel comfortable tothe point of endorsing the venture.

Make the coaches at the lower end of the spectrumget convinced that this membership will not replacethem.

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Create web culture among the chess community sothat the venture becomes a Blue Ocean Strategy.

Solution worked out by us was little unconventional.

First, we chose a reputed and organised chessacademy operating in the lowest block of chess playerpyramid – T.Nagar Chess Academy. Demo was given, theirstudents were asked to train in the system promoted bythe company and give feedback. Our strategy was tomake an academy as the business associates in someform and be our client’s Ambassadors. So convinced werethey, they readily became a major player in the venture.They have devised a training schedule for their studentsbased on improve your chess dot com. It was a home run.

Promotion was restricted to a small hand out thatannounces the web site address and asking them to visitthe training site. Creation of Web Culture – An allimportant step towards creating Blue Ocean Strategy.

T.Nagar Academy makes it a point to give informaldemos in tournament hall. Getting the children to peep inand getting their curiosity kindled. No direct sales pitch.They have to visit the web site decide about joining. Onlydirect sales pitch involved is alleviating the doubts of coaches and appointment of convinced coaches asresellers.

In stage II, a major web site is being launched, whichwill have community space, blog, forum, slow chessserver and an internet coaching interface using the websoftware that is being developed.

Initial response was overwhelming. Planned target wasachieved. Stage II is being implemented now. We havepermission to publish the complete story of one yearoperation in April’2010.Do visit us again. Why don’t you visithttp://improveyourchess.in/indexin.html if you areinterested in chess?


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