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Software Innovation Course - Presentation
3/05-2012
Motivation and background
DISIMIT project:• 10 Municipalities, 2 consultant companies, 2
SME’s• Theme 1 – From cost to value creation• Business cases• Benefits management
Benefits Management
Figure adapted from Ward and Daniel, Delivering Value from IS/IT investment
1. Lack of proven benefits
realized
5. Lack of alignment of
IS/IT and business strategy
4. Inability to set IS/IT priorities
2. Poor benefits
identification and planning
3. Inappropriate
investment decisions
Benefits Management
Figure adaptet from Ward and Daniel, Delivering Value from IS/IT investment
Strategic planning
Benefits Management
Investment appraisal
Change management
methods
Project management methodology
Systems development methodology
Risk management
techniques
Programme and project portfolio
Benefits Management
Stages in Benefits Management:1. Identifying and structuring the benefits.2. Planning benefits realization.3. Executing the benefits plan.4. Reviewing and evaluating the results.5. Establishing potential for further benefits.
Boundary Spanning
• Across knowledge cultural boundaries.• Across physical/organizational boundaries.• Boundary spanning through objects.• Boundary spanning through people.
Results
Results
SD in the Municipalities
• Hugely varied size of projects• Hard to manage knowledge silos• ”Easy” projects running out (need innovation)
Innovation
Csikszentmihalyi’s systems model of creativity
Innovation
User driven innovation process strategy
• Driven to innovation because of work needs• Retains complex domain knowledge• Knowledge that may be difficult to transfer
Research proposal
User driven innovation for IT initiatives in Municipalities
Rationale:Innovation is neededOne project framing fits user drivenComplex domain knowledge
Research proposal
Literature:
User-driven innovation in the future applications lab Holmquist, L. E. (2004)
Shifting innovation to users via toolkitsVon Hippel, E. & Katz R.
Research proposal
Explorative studyData: Case study in a Municipality (interview)Analysis: Qualitative inductive coding on how
user innovation might be conductedContribution: Descriptive/explanatory on user
innovation in MunicipalitiesFurther research: Prescriptive model/process for
user innovation