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YOUR BUSINESS SOLUTIONS PARTNER

About us Digicel is the leading global communications provider with operations in over 31 markets across the Caribbean, Central America and Asia Pacific. After 12 years of operation, total investment to date stands at over US$4.5 billion worldwide. The company is renowned for delivering best value, best service and best network. A division of Digicel Group, Digicel Business is the region’s leading full service business solutions partner that delivers value and innovation while enabling people to work better together and to connect with their customers, suppliers and communities.

Digicel Business partners with world-renowned leaders in their fields to enable business growth through leading technologies. And with over 250 highly trained specialists across the region serving the business community, Digicel Business prides itself on providing world-class customer care.

From mobile offerings to complex business solutions, Digicel Business works in partnership with companies to:

REDUCE COSTS PROVIDE SECURITY AND PEACE OF MIND ENABLE BUSINESS GROWTH SUPPORT WORKFORCE MOBILITY

Digicel Business has vast experience in providing products, services and solutions which are cost-effective, highly reliable, and profit-enhancing. Digicel Business keeps you ahead of the game, solves business problems and delivers value, innovation and partnership to businesses.

CONTENTS

Digicel Business Corporate Capabilities 4

Network Services 5

Managed Services 13

Cloud Services 20

Enterprise Solutions 27

World-class Partners 31

Accreditations 32

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Our Corporate Capabilities

As a full service business solutions partner with a wide range of capabilities, we offer our customers tailored solutions to solve their business challenges. We specialise in analysing the business needs of our customers and provide them with the solutions to make effective business decisions that increase efficiency and productivity.

Digicel Business delivers cutting edge, innovative technology solutions to our customers underpinned by our:

Tier III Data Centre, the first in the Caribbean Regional reach - with over 31 markets worldwide Industry leading Service Level Agreements (SLAs) Partnerships with world-class industry leaders Over 250 highly trained professionals Highly resilient infrastructure and redundant network 24/7 Network Operation Centres (NOC) 24/7 Customer Care

5

Downtime is a disaster, so you can’t afford the lost business, revenues and productivity. Enjoy the fastest and most secure connections available through our extensive partnerships with global networks at the best value.

By utilising these services, your business can benefit from:

IMPROVED COLLABORATION REDUCED COMMUNICATIONS COSTS REDUCED DECISION TIME INCREASED INDIVIDUAL PRODUCTIVITY

Network Services

Let us collaborate to enable your business to flourish.Call 1 (246) 467-7000 or email us at [email protected]

When you need to grow, expand and spread your message, you need a partner you can rely on. Digicel Business delivers solutions that will make your business more efficient, sustainable and secure so you can focus on broadening your horizons.

WWW.DIGICELBUSINESS.COM/BARBADOS

Complete solutions for your needs.

THE RIGHT PARTNERTAKES YOU HIGHER

SWEET SUCCESSCOMES THROUGHCOLLABORATION


When you need to grow, expand and spread your message, you need a partner you can rely on. Digicel Business delivers solutions that will make your business more efficient, sustainable and secure so you can focus on broadening your horizons.



THE RIGHT PARTNERTAKES YOU HIGHER

SWEET SUCCESSCOMES THROUGHCOLLABORATION

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NETWORK SERVICES

BUSINESS VOICE SOLUTIONS

Business Postpaid Plans A business cannot grow without mobility. With Digicel Business Postpaid plans, there is a plan for every size business and organisation. Whether you are looking to reduce costs for inter-office or inter-employee communications or want to get an affordable voice plan bundled with a data plan for the whole office, Digicel Business is there to help.

The benefits of Postpaid packages:

Attractive bundled minutes, on-net and off-net Bundled SMS Attractive calling rates, local and international Flexible billing options Credit limit options Voicemail and calling feature Access to great roaming rates Access to 4G data plans

Closed User Group (CUG) Managing the cost of communication between your employees just got easier with Digicel Business Closed User Group – an affordable solution that enables closer collaboration, tighter group integration and increased productivity amongst your employees. Digicel CUG provides your business with unlimited calling between your employess on the Digicel network and since packages are designed around your business needs, you know you are always getting the best value.

Roaming With Digicel Business, you can stay connected to the people and things that matter to you wherever you travel in the world. You can use your Digicel mobile to make and receive calls and to send and receive text messages while travelling in the Caribbean and throughout the world. So whether you are calling for a taxi in New York, finding your way to your hotel in Ottawa, calling to make reservations at a restaurant in London, with Digicel Business you have choices.

We have roaming agreements with 150 + countries, so that no matter where you go, you’re covered. Relax, feel free to use your phone as you do at home with Digicel Business.

DEDICATED INTERNET ACCESS (DIA)Reliable, high quality internet connectivity for your business

If you need absolute, guaranteed reliability and security, a Dedicated Internet Access (DIA) is the right choice for your business.

You’ll get a fully dedicated connection, over an unshared and uncontended line, directly into the Digicel Business network. The Digicel Business

network meets the most stringent corporate security requirements for link encryption, information integrity and confidentiality, ensuring that your information is always protected.

Digicel Business management of the Wide Area Network (WAN) and Global Internet Peering (GIP) provides enterprises with maximum control over service resilience and quality, translating directly into a commercial advantage. Our engineering and operational experience has led to a consistent and proven record of delivery of carrier grade reliability and performance that is assured through our Service Level Agreement (SLA).

Why Digicel Dedicated Internet Access?

DIA is delivered seamlessly on Digicel’s Backbone Network to your premise(s)

Dedicated connectivity with high availability and low latency. Easily upgradable to higher speeds

Digicel’s DIA offers dedicated, guaranteed bandwidth for high-priority business applications

The dedicated link to your premises is using secure encryption mechanism ensuring a secure transport at all times

Digicel Business architecture can provide fully diverse paths for a fully redundant ‘Always on’ Service

DIA is delivered via a fully resilient internet backbone with best in class IP peering

World-class network quality and reliability supported by a proven pedigree of service with the world's premier carriers

Leading Service Level Agreements (SLA’s) guaranteeing delivery and service availability

Greater Connectivity

High Security

Flexibility & Reliability

Customer Satisfaction

NETWORK SERVICES

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DIGICEL BUSINESS BROADBAND SERVICEThe best value in broadband coupled with reliability

In an interconnected world the need to have your business linked to the internet is paramount. Digicel Business Broadband allows you to access high speed internet with the reliability and security needed to support your needs. Delivered as a contended service from the Digicel Business Network, this option is ideal for a small or medium enterprise.

Digicel Business management of the Wide Area Network (WAN) and Global Internet Peering(GIP) provides enterprises with maximum control over service resilience and quality, translating directly into a commercial advantage. Our engineering and operational experience has led toa consistent and proven record of delivery of carrier grade reliability and performance.

Why Digicel Wireless Broadband Service?

Digicel Business Broadband is a cost effective option for connectivity with a fixed monthly subscription – no hidden costs

Includes Static Public IP Address as a standard feature and low contention, ensuring the highest levels of Quality of Service for Business needs

Digicel Business Broadband is delivered seamlessly from on Digicel’s Backbone Network to your premise(s)

Delivered wirelessly, Digicel Business Broadband offers strong resilience and as such is an excellent option for both primary and backup connectivity

World class network quality and reliability supported by a proven pedigree of service with the world’s premier carriers

Backed by Digicel’s best in class Customer Care Support


Digicel Broadband has the capacity to scale to meet your business needs as they evolve

Delivered via a fully resilient internet backbone with best in class internet peering


Best Value


NETWORK SERVICES

GLOBAL AND DOMESTIC PRIVATE LINE SERVICESEnjoy greater volumes and bigger savings with your own private network

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Manage all of your business information and services on a secure, reliable network connecting disparate locations and devices, enabling employees to make decisions faster, and putting the tools in place to ensure that your business remains competitive. Capable of automating business processes, traversing wire line, wireless and international networks with ease. If you need absolute reliability and security, a dedicated circuit offering an end-to-end solution is the right choice for your business.

Whether you are moving data from headquarters to an office branch or from the Caribbean to locations throughout the globe, Digicel Business delivers this service via its highly reliable network using SDH/DWDM technology. Additionally, the service can be additionally configured to add data path protection to provide high levels of resilience and ensure maximum availability.

Why Digicel Private Line Services?

Delivered over Digicel’s world-class backbone network Highly flexible and provides your company with its own private network Domestic Private Line Service (DPLS) is scalable for growth for converged data needs International Private Line Service (IPLS) is a one stop shop for global connectivity through our partner network of Tier One suppliers Multi-protocol Label Switching (MPLS) provides superior quality of service to support delivery of different traffic types

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GSM GATEWAY SERVICESThe perfect savings solution for outbound calling from your office phone system

By connecting Digicel GSM Gateway to your office phone system (PBX), your business will save money on calls to international destinations. Your business can benefit from least cost routing and you can start saving between 15% and 25% immediately. You can also extend your Closed User Group (CUG) with Digicel GSM Gateway service to enhance the value of your communications and further reduce your costs.

Our GSM Gateway Services, anchored by our fully owned networks in over 31 countries, areinterconnected by extensive and diverse international links, delivering the best service acrossthe globe. Digicel Business delivers a true “Local to Global to Local” service to our customers.

Our network is designed to enhance coverage, performance and flexibility by providing servicesthat enable next-generation technology. This technology delivers the performance and valuenecessary to support critical business applications that enable new and incremental revenuesto your business. Availing of Digicel GSM Gateway Services is a safe business choice.

Why Digicel GSM Gateway Services?

Our GSM Gateway Services offer dedicated, encrypted link(s) to each of your premise(s)

Our local, national and international network is architectured to the highest security principles

World-class network quality and reliability supported by a proven pedigree of service with the world's premier carriers

Industry leading Service Level Agreements (SLA’s) guaranteeing delivery and service availability

Our 24/7 dedicated business support service is always available to ensure you receive the best in customer care

High Security


GSM Gateway Services can be connected to any phone system

Available for two voice lines up to 32 channels per gateway

Provides a fully diverse path from copper operators

Premium business-grade quality while enjoying the most economical fixed and mobile line call rates

Fixed and mobile Closed User Group (CUG) options available



NETWORK SERVICES

With an ocean of potential issues out there,you need a partner who can provide peace of mindand protect your interests. Digicel Business provides fully tailored solutionsto propel your venture leagues ahead.With our solutions, we keep business secure.

THE RIGHT PARTNERMAKES ALL THE DIFFERENCE

THERE'S NO HIDING THE IMPORTANCE

OF SECURITY




With an ocean of potential issues out there,you need a partner who can provide peace of mindand protect your interests. Digicel Business provides fully tailored solutionsto propel your venture leagues ahead.With our solutions, we keep business secure.

THE RIGHT PARTNERMAKES ALL THE DIFFERENCE

THERE'S NO HIDING THE IMPORTANCE

OF SECURITY




Take the hassle out of IT. Managing high-end IT and communication solutions take up valuable time. Outsourcing to experts who will take care of monitoring, maintaining and updating all your hardware and software, will free up your IT staff to focus on your core business.


PAY AS YOU GROW PRICING LITTLE OR NO ADMINISTRATION COSTS IMPROVED BUSINESS CONTINUITY REDUCED COMPLEXITY

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Managed Services

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DATA CENTRE CO-LOCATIONKeep your data and infrastructure secure at our world-class Tier III facility

Business continuity and Disaster Recovery (DR) have become critical components for business governance. Protect your company’s vital information at the first Tier III certified data centre in the Caribbean. This highly secure facility is the best choice for organisations to co-locate their critical servers and infrastructure components. Hurricane-proof (to category 5) and earthquake resistant, with armed security, video surveillance and biometric access, our facility offers the safest way to store your data from co-location, to fully managed production or disaster recovery environments.

Any medium or large organisation can avail of our highly secure facility, immune to natural disasters with always-on power, fitted with a rich set of diverse local and international communications services. With multiple carriers for both metropolitan and internet connectivity, plus two highly secure and isolated power supplies with back-up generators, the centre doesn’t just keep your data secure when disaster strikes, but ensures it is continuously available.

Why Digicel Data Centre Co-Location?

Ensures continuous access to your information through multiple carriers Maintains a world-class environment, closely monitored for temperature and humidity Saves money on maintaining a separate facility for co-location Gives you access to hot desks, conference room facilities and offers DR contingency plans Gives you the benefits of our global IP network structured cabling and cross connect Professionally monitored 24/7 support

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MACHINE-TO-MACHINE (M2M) MANAGED CONNECTIVITY Automate your business connectivity for improved efficiencies

Digicel’s M2M services connect machines, devices and appliances wirelessly to the internet, turning them into intelligent assets that open up new possibilities for how businesses operate and grow, whilst improving customer satisfaction. Digicel Managed Connectivity services allow the automation of the communication process between machines anytime, anywhere, enabling increased productivity, quicker decision making and reduced costs.

Digicel Managed Connectivity service is designed to help you accelerate adoption and rollout of new connected products such as vehicle telematics, fleet management, electronic metering, asset tracking and remote telematics.

The Managed Connectivity platform provides real time diagnosis for all your connections, which identifies issues before they impact your business, keeping your organisation ahead of the game.

Why Digicel M2M Managed Connectivity?

• Enables customers to save time and money by optimising business processes

• Accurate information is delivered in real time, enabling quicker business decisions

• Generation of new and incremental revenue

• F6tech and Digicel Business have enabled real time in-vehicle monitoring to aid the introduction of new pay-as-you drive insurance policies

• Enabling organisations across industries to engage with their customers in new and innovative ways

• Enables proactive maintenance models rather than ‘break-fix’, reducing downtime

• Enabling energy management solutions that optimise building energy use for lighting, heating and air conditioning

• Enables our customers using vehicle services to achieve fuel efficiencies, manage driver behaviour and reduce emissions

Operational Efficiency

New Opportunities


Cost Effective

MANAGED SERVICES

Fleet management is not about getting assets from A to B. It’s about measuring vehicle and driver performance, managing route efficiency, increasing customer satisfaction and keeping employees and assets safe. Increasingly, businesses are demanding more than vehicle tracking based solutions, they need data analytics on a much broader and more detailed range of activities in the field. Imagine getting a complete, up-to-the-minute picture of all your fleet vehicles, whether you’re at your

desktop computer, on your tablet or using your smartphone. With Digicel Vehicles Services, you get just that.

With our easy-to-use web-based and mobile fleet tracking applications, you will be able to access all your commercial fleet data to make smarter and more timely decisions that will improve your operational efficiency and minimise costs.

Why M2M Vehicle Service?

Track the location of your fleet vehicles in real time, 24 hours a day from anywhere Use across multiple devices; smartphone, tablet, or computer Increase fleet productivity while enhancing customer service Powerful “fully featured” reporting engine Manage and track fuel usage, speed, mileage and vehicle diagnostics Set customisable alerts Instant crash alerting and reporting Analyse driver behaviour scores Reduce unauthorised vehicle use

MACHINE-TO-MACHINE (M2M) VEHICLE SERVICES Securing and optimising your fleet

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MACHINE-TO-MACHINE (M2M) SMART METERING Driving accuracy and efficiency into your business

Digicel Smart Metering solutions can be used by utility suppliers to facilitate a wide range of applications in the field of remote meter reading, customer relationship management, demand-side management and value-added services. This means consumers and utility suppliers can gain unprecedented visibility into their power consumption. Utilities will be able to better predict and meet demand using the most cost-efficient power and allows greater flexibility in deploying renewable power into the grid.

The first immediate benefit is the ability to provide customers with energy bills based on actual, rather than estimated consumption. This has demonstrated improved cash flow, reduction in bad debt and fewer inquiries over billing and payments.

Digicel Smart Metering solutions leverage the wealth of usage-based and event data to enable utilities to understand the demand load on the network and adjust the grid accordingly, providing operational benefits and real cost savings.

Why Digicel M2M Smart Metering?

• Comprehensive national network coverage ensures smart metering technology can be implemented throughout the region

• Digicel’s GPRS network provides a reliable and scalable solution for AMI

• Digicel Business and its M2M partners provide utilities with the scalability to help meet the rollout objectives

• Digicel Business combines competencies in Managed Services, Mobile Networks and Systems Integration

Best Coverage

Scalability &

Expertise

• Digicel’s dedicated M2M resources offers best practice and strategic planning

• Professional solution architects to develop the best technical solutions

• The solution offers savings through increased operational knowledge and elimination of manual meter reading, as well as revenue protection due to fraud detection and timely billing and expanded tariff and payment options

Best Practice

Business Benefits

MANAGED SERVICES

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MACHINE-TO-MACHINE (M2M) SECURITY SERVICES Providing security and peace of mind

The ability to monitor your business premises, remote sites, key assets, employees and environments makes it easier to stay aware and in control. Real time video, audio, and data surveillance solutions allow constant information about activities and conditions from remote locations. Digicel Security Services suite offers revolutionary wireless service that enables you to always know what’s happening at your business, without being there. With round the clock video surveillance, live look-in access

and real time customisable alert notifications, you’ll have the confidence of knowing that your business, employees and assets are safe.

Digicel Business will enable you to prevent loss and improve your operational management because protecting your business assets is always of paramount importance.

Why Digicel M2M Security Services?

• Digicel Business provides tamper-proof security for better reliability, interactive features to keep you informed and in control, and the flexibility to customise a solution to your unique business needs

• Cloud based video storage to keep your records protected

• Watch live or stored video on your smartphone, tablet or computer

• Schedule recordings based on “smart” event triggers

Interactive Security

Video Surveillance

• Enabling energy management solutions that optimise building energy use for lighting, heating and air conditioning

• Create notifications to see if employees adjust the temperature

• Use system behavioural data to make informed usage based decisions

• Automatically adjust your lights and thermostats in addition to scheduling your lights to turn on or off based on customer events

Energy Management

Automation Services

With Digicel Mobile Device Management (MDM), you can remotely manage, track and secure your mobile devices.

To stay ahead, contact Digiciel Business today.Call 1 (246) 467-7000 or email us at [email protected] Complete solutions for your needs. WWW.DIGICELBUSINESS.COM/BARBADOS

Wipe data instantly if device is stolen/lost Enables staff to use their own devices Improves workforce mobility Increases productivity

CORPORATE TABLET AND NEW YORK WEEKENDBecause you can’t control people. But you can control your company data.

Cloud Services

Manage your technology in the most cost-effective, flexible and responsive way possible with Cloud Services. You’ll enjoy immediate access to a complete computing environment without the costs and risks of building it and maintaining it yourself. And, all your infrastructure, server hardware and software licensing is instantly taken care of. This frees up your IT staff for more interesting tasks; like how to grow your business.

Using all the latest technologies, Cloud Services will keep your company fully supported, running smoothly and one step ahead of the rest.


GREATLY REDUCED COSTS ANYWHERE, ANYTIME ACCESS TO BUSINESS APPLICATIONS MORE PRODUCTIVE WORKFORCE IMPROVED SECURITY OF DATA

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DESKTOP AS A SERVICE (DaaS)Enabling mobility and productivity anytime, anywhere

For your employees, any place is a workplace and any device should provide them with ready access to corporate applications and data. This means provisioning, managing, updating and securing a desktop environment spread across multiple access devices and platforms including smartphones, tablets, laptops and desktop computers. It’s easy to see how overwhelming these tasks can be for your IT department.

However, moving to the cloud isn’t a quick or easy decision. You’ve got a lot to think about. What is it really going to cost? Will it enable your people to work how and where they want to work but still keeping you in control? Is your data really going to be secure in the cloud?

With Digicel Desktop as a Service, you can respond quickly to changing needs and opportunities by easily delivering virtualised desktops and applications to branch offices, outsourced and offshore employees and mobile workers, ensuring maximum uptime and productivity. Why Digicel Desktop as a Service?

Digicel Desktop as a Service enables you to focus on your core business without being distracted by complicated hardware and software

Digicel Desktop as a Service gives employees access to the latest capabilities without the CapEx cost

Digicel Desktop as a Service enables employees to be more flexible

Digicel Desktop as a Service runs on the latest technology with a Caribbean footprint

• Use your Cloud desktop on multiple devices

• Log in from any browser to access documents, emails, calendar, and contacts

• A seamless offline/online experience

• Leveraging World Class Providers such as Citrix, Microsoft and Cisco

• Only in market Cloud platform• Multiple options for deployment

locations

• 24/7 monitoring and emergency support• Always-up-to-date virus and spam protection• Financially backed 99.9 percent uptime

guarantee• Geographically distributed data centers

with backup and premier disaster recovery options

• Best-in-class productivity services• Simplified pay per use, per-user licensing• Minimal infrastructure investments• Automatic patches, updates, and

back-end upgrades recovery options

Anywhere Access

Best in Class Platform

EasyI.T.

BestValue

Work how you want, where you want In Region Investment

Stay online, stay protected Get a familiar experience for a predictable price

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MOBILE DEVICE MANAGEMENT (MDM)The revolutionary way to mobilise your business

More than ever, employees require access to apps and data that will make them productive when on-the-go from any mobile device, including their own. Organisations are increasingly finding their employees accessing email, files and applications on smartphones and tablets, requiring them to extend robust IT systems and management policies to mobile devices. However, for IT, allowing users to access all of their apps and data from untrusted devices raises significant security and compliance concerns.

Until now, Mobile Device Management (MDM) has been an administrative nightmare and difficult to manage. Digicel MDM provides you with a solution that makes it easy for you to monitor and manage devices. Users have a single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices giving users the freedom to experience work and life their way.

Why Digicel Mobile Management Device?

Keep personal and business information separate Helps you to reduce exposure to risk through secure and protected access to corporate data Locate a mobile device when lost or stolen Remotely wipe corporate data from a stolen or lost device Gives users device and app choice while ensuring compliance Enables workforce mobility and improves productivity

CLOUD SERVICES

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HOSTED EXCHANGEFree up your IT staff with email managed by experts

Email is crucial to your business, but managing it can absorb a lot of valuable time. To free up your IT staff and enjoy instant upgrades and continuous maintenance, get hosted email. With Digicel Hosted Exchange, you get best-in-class hosted email, calendar, and contacts on your PC, phone, tablet and web browsers so you can have anywhere access to your information with easy IT management and enterprise-class security and reliability.

You can be set up in minutes, without any expensive investment in hardware or licenses. We provide advanced security features as part of our service including virus and spam protection. And, as all our systems are backed-up regularly, you’ll never have to worry again about your servers crashing.

Our support staff is available around the clock, so you don’t have to. Let our experts manage your email, so you can concentrate on what you do best; growing your business.

Why Digicel Hosted Exchange

• Have a financially backed 99.9% uptime guarantee

• Get nightly data backup and a strict privacy policy

• Control devices with enforced PIN lock and remote wipe

• Use advanced tools to help manage risk, including organisation-wide policies, legal holds on emails

• Protect your email against being scanned for advertising purposes

Security &

Reliability

Get premium, always up-to-date malware protection.

• Leveraging World Class Providers such as Citrix, Microsoft and Cisco

• Only in-market Cloud platform

• Multiple options for deployment locations One of only 12 Citrix partners worldwide

In country investment with regional footprint.

• Access your email from your favourite devices including Windows Phone, iPad, iPhone, Android, and BlackBerry

• Work from virtually anywhere through your favourite browsers: Internet Explorer, Firefox, Safari, and Chrome

• Get more done with a 5 GB mailbox and complete integration with Outlook including offline access

• Get reliable calendaring across devices

Anywhere Access

Work from anywhere on the devices that you use most.

• Get automatic patches, updates, and back-end upgrades

• Easily add or remove users and set email policies

• Utilise free tools that help you quickly transfer information from your old email system

• Find help when you need it with customer phone support available 24/7

Best in Class

Platform

EasyI.T.

Get business-class email without upgrading your server.

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DISASTER RECOVERY (DR)Business continuity for every eventuality

Developing a proper disaster recovery plan is quite a challenging task for any type of organisation. Unexpected events that disrupt normal business activity can have a major impact on operations, staff and customers and restoring it can be a really arduous task. Having in place a comprehensive plan to deal with such events is a vital part of effective management. Disaster recovery operations reduce risk and eliminate costs while protecting your data and business operations.

With Digicel Disaster Recovery, IT personnel are no longer required to physically transport backups or begin their disaster recovery process by manually rebuilding servers and loading backup files. The data and applications are stored and mirrored offsite and server recovery is managed completely by Digicel Business.

Why Digicel Disaster Recovery?

Protect against natural disaster, power loss, human error or equipment failure Reduced costs Easy to use Agility and scalability Fast implementation No hardware requirements Leverage existing IT applications 24/7 helpdesk provides vital continuous support

CLOUD SERVICES

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DIGICEL ONLINE BACK UPBack up your data automatically online

Organisations store enormous amounts of data. However, many organisations and users do not back up their data on a regular basis because they don’t have the time, back up processes are too time consuming, or they simply forget to do so. The ramifications of a major data loss are so great that most companies that have the misfortune to experience it, don’t survive for more than six months afterwards.

Business data is only as good as the back up system that is in place. That’s why it’s so critical to have a modern and dependable system in place to safeguard valuable business information.

With Digicel Online Back Up, you can preserve and restore all of your files in a secure, offsite environment without a major capital investment. We even manage the setup and the maintenance for you, so you can concentrate on your business. Our Online Back Up solution offers the crucial protection you need to ensure the continuity of your business. Don’t leave your most valuable business assets vulnerable for another day.

Why Digicel Online Back up

Cost-effective with pay-as-you-go structure Ease of use Optimal business continuity Elimination of human error Scalability Largest private cloud in the region Data stored to Digicel’s Tier III data centre certified by the UpTime Institute 24/7 helpdesk provides continuous support




MOBILITY TODOMINATE YOUR

ENVIRONMENT

Digicel Business can make sure you get the lion’sshare of the market. Our full service business solutionsgive your workforce the mobility to lead the hunt wherever opportunities arise, empowering your business and putting you at the top of your food chain. Sometimes the best partner runs silently and unseen in the background.

OUR RANGE OF SERVICES WILL SET YOU APART




MOBILITY TODOMINATE YOUR

ENVIRONMENT

Digicel Business can make sure you get the lion’sshare of the market. Our full service business solutionsgive your workforce the mobility to lead the hunt wherever opportunities arise, empowering your business and putting you at the top of your food chain. Sometimes the best partner runs silently and unseen in the background.

OUR RANGE OF SERVICES WILL SET YOU APART

Enterprise Solutions

When your staff use multiple devices, platforms and applications, it’s easy for information to get endlessly duplicated, or even worse, lost. Keep it simple by letting Digicel Business streamline your IT and communications systems with expert consulting and implementations, saving your company time and increase your operational efficiencies.


IMPROVED BUSINESS EFFICIENCY INCREASED BUSINESS SECURITY BETTER COST EFFICIENCY INCREASED WORKFORCE MOBILITY

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ADVANCED NETWORKING Better conversations, improved communications

Your communications network doesn’t just keep you, your customers and your suppliers in constant contact, it provides you with your most crucial applications that you need in your everyday operations in order to operate effectively. Advanced networking will streamline your existing IT and communications infrastructure to give you the very latest , cutting-edge technologies. Digicel Business will work with you to commission, design and install a highly redundant network infrastructure tailored for your business to provide you with business agility, improved communications and streamlined business processes – enabling you to provide better customer service to your customers. What’s more, you will have peace of mind knowing that your systems are fully secure, allowing you the flexibility to grant access to your systems as and when you need to. Our expert network consultants have created and put in place some of the most sophisticated networks in the region.

Why Digicel Advanced Networking?

Improves your communications performance Increases efficiency across your business Maximises your cost-effectiveness Closely monitored, continuous connection Easy to manage and simple to use World-class partners such as Cisco, Avaya and Broadsoft 24/7 helpdesk provides continuous support

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IP SECURITY SURVEILLANCEIntegrate your security systems using your IP network

Today’s organisations are ever changing, and are facing unprecedented challenges. Ever-increasing IT offerings and growing numbers of workers, bring new security threats. Network guests, contractors, employees and partners all need differing levels of access, putting your business at risk.

Digicel IP Security Surveillance offers consistent security for your business. There is a growing industry trend towards replacing analog CCTV with IP surveillance systems due to the greater ease of use, better quality images and the ability to record and play footage simultaneously. Additionally, by having Digicel IP Security Surveillance

installed means you can remotely monitor your premises without having to be physically present. When you do have a security breach, rest assured with Digicel IP Surveillance System, you can instantly take an image of a crime suspect and distribute immediately to officials.

Why Digicel IP Security Surveillance?

Reduced risk; it rapidly identifies and responds to evolving threats Better compliance; it enforces business policies and best practices Reduced OpEx; it improves efficiency, while reducing complexity and cost Better visibility; it adapts to new threats as they happen End-to-end coverage, with security embedded in every product in the network 24/7 customer care providing you with continuous support

ENTERPRISE SOLUTIONS

UNIFIED COMMUNICATIONS Access all your communications from the same place

Unified Communications allows you to access every aspect of your company’s communications through just one, unified interface, across multiple devices and platforms. All your calls, email, video conferencing, instant messaging, SMS and more, can now be quickly accessed through the same application. For example, access a voicemail as an email and answer a call through video, no matter what device you are on. Reduce your costs and help your staff, customers and clients collaborate more quickly, effectively and efficiently, with Unified Communications from Digicel Business.

Why Digicel Unified Communications?

Allows your workforce to work anytime, from anywhere Improve efficiency with Unified Communications Access all your messages, emails, calls from the same place Integrates information from your smartphone, desktop or laptop whether on wireless, fixed-line or satellite Increases your company’s profitability Streamline your communications 24/7 help desk provides continuous support

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Our Partners Our partnership with industry leaders allows us to deliver to your business leading technology solutions and best practice, giving you that competitive edge.

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Our Accreditations Digicel Business works with world-class partners to obtain the highest level of accreditations to ensure you receive best in class service and technology.

THE RIGHT PARTNER CAN

PROPEL YOU FORWARD In the sea of business, it’s important to have a partner you can trust. Digicel Business offers the mobility you need to help you navigate and choose the right solution for your business no matter what size of business you are.

We partner with all the big fish in the technology industry to bring you the unified communications you need to ensure you’re never out of your depth.

TECHNOLOGY TOKEEP YOU

ON COURSE




Partner benefits Being a preferred partner in the region has lots of excellent rewards.

Largest discounts in the regionPreferential partner selection for major opportunitiesHigh touch customer interaction for major bidsDirect equipment supplyCertified to the highest levelExecutive customer visit hostingFlexible financing options

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THE RIGHT PARTNER CANPROPEL YOU FORWARD In the sea of business, it’s important to have a partner you can trust. Digicel Business offers the mobility you need to help you navigate and choose the right solution for your business no matter what size of business you are.

We partner with all the big fish in the technology industry to bring you the unified communications you need to ensure you’re never out of your depth.

TECHNOLOGY TOKEEP YOU

ON COURSE





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