® ® Engine Engine Model Cat ® C13 ACERT ™ Gross Power – SAE J1995 232 kW 311 hp Net Power – ISO 9249 214 kW 287 hp • Caterpillar engine with ACERT™ Technology – EPA Tier III, EU Stage III Compliant Buckets Bucket Capacities 3.8-4.6 m 3 5.0-6.0 yd 3 Weights Operating Weight 25 148 kg 55,451 lb • For 4.6 m 3 (6.0 yd 3 ) general purpose bucket with BOCE Operating Specifications Static Tipping Load, Full Turn 16 903 kg 37,271 lb • For 4.6 m 3 (6.0 yd 3 ) general purpose bucket with BOCE 972H Wheel Loader
Transcript
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EngineEngine Model Cat® C13 ACERT™Gross Power – SAE J1995 232 kW 311 hpNet Power – ISO 9249 214 kW 287 hp
• Caterpillar engine with ACERT™ Technology – EPA Tier III, EU Stage III Compliant
BucketsBucket Capacities 3.8-4.6 m3 5.0-6.0 yd3
WeightsOperating Weight 25 148 kg 55,451 lb
• For 4.6 m3 (6.0 yd3) general purpose bucket with BOCEOperating Specifications
Static Tipping Load, Full Turn 16 903 kg 37,271 lb
• For 4.6 m3 (6.0 yd3) general purpose bucket with BOCE
972HWheel Loader
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972H Wheel LoaderCat® H-Series Wheel Loaders – The New Standard For Midsize Loaders
Performance you can feel with the capabilityto work in the most demanding applications.Unmatched operator comfort and efficiency ina world class cab. Revolutionary electronicsand hydraulics for low-effort operation.Increased productivity with lower owningand operating costs.
SERVICEABILITY
• Service Centers For ConvenientMaintenance
• Exceptional Access To Service Points
• Monitoring Systems And Dealer SupportReduce Unexpected Downtime pg. 16
PRODUCTIVITY
• Improved Cycle Times With Load-Sensing Hydraulic System
• Constant Net Horsepower ThroughThe Operating Range
• Aggregate Autodig Automates TheLoading Process pg. 8
DURABILITY
• ACERT™ Technology MaintainsPerformance, Efficiency And DurabilityWhile Meeting Emissions Regulations
• Heavy Duty Components Stand Up ToAll Operating Conditions
• Strong, Solid Structures Built To Lastpg. 6
RELIABILITY
• Proven Components And TechnologyEqual Proven Reliability
• Diagnostic Systems Monitor ProductHealth To Ensure Reliability
• Unmatched Parts Availability AndDealer Support pg. 4
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OWNING AND OPERATING COSTS
• Proven Fuel Efficiency
• Superior Maintenance
• Electronic Systems Monitor ProductHealth And Performance
• Choice Of Steering And ImplementControl Systems pg. 12
VERSATILITY
• Special Machine Arrangements ForSpecialized Applications
• Large Variety Of Cat® Work Toolspg. 10
• Proven components and technologyprovide proven reliability
• Electronic systems monitor vitalmachine components
• Excellent uptime from the best dealersupport network in the industry
• Unmatched genuine Cat partsavailability
PROVEN RELIABILITY. The 972H featuresmany of the components designed andproven in previous 972 models – allcontribute to the reliability of the 972H:
• Frames
• Axles
• Planetary powershift transmission
• Free wheel stator torque converter
• Separated cooling system
• Cab
ACERT™ TECHNOLOGY. Since March2003, ACERT Technology has beenproving itself in on-highway trucks.More recently it has proven itself againin field tests of off-highway equipment.
This technology allows Cat engines tomeet durability and reliability expectationswithout sacrificing fuel economy orperformance.
CATERPILLAR DESIGNED COMPONENTS.Components used to build Cat WheelLoaders are designed and manufacturedto Caterpillar quality standards to ensuremaximum performance even in extremeoperating conditions.
Engine electronic control modules andsensors are completely sealed againstmoisture and dust. Deutsche connectorsand electrical wire braiding ensure thatelectrical connections resist corrosionand premature wear.
Hoses are engineered and manufacturedfor high resistance to abrasion, excellentflexibility and easy installation andreplacement.
Caterpillar® couplings use o-ring faceseals to provide positive sealing fordurable leak-free connections.
Heavy duty components reduce the riskof leaks, corrosion and premature wearincreasing uptime and helping to protectthe environment.
MONITORING PROGRAMS. Monitoringproduct health is key to maintainingreliability of any equipment. Manyprograms are available on the 972H –both as standard and optional features –to help you track machine condition.
Caterpillar Monitoring System. The 972His equipped with the Cat MonitoringSystem (CMS) that keeps watch over thehealth of your loader. CMS monitorscritical engine system functions and willderate the engine to protect itself fromdamage if needed. Depending on whichof the following six critical conditionsarise, the CMS monitor or front panelwill display warning lights and soundaudible alarms.
• High coolant temperature
• High air inlet temperature
• Low engine oil pressure
• High fuel pressure
• Low fuel pressure
• Engine over-speed
Product Link. Product Link is a state-of-the-art satellite technology based productthat provides two-way information flowbetween machine on-board systems andthe Caterpillar network operations center.Multiple types of information can becollected and tracked – from machinelocation and service meter hours, tohealth and productivity information.
EquipmentManager. With a subscriptionto EquipmentManager through theCat Dealer Storefront the informationcollected through Product Link can betransmitted to a computer. With fast,easy-to-access machine information,you can optimize asset utilization,reduce security risks, improvemaintenance management andimplement before-failure repairstrategies. The result is more uptime,lower operating costs and a higheroverall return on equipment investment.
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The Cat 972H – Tested And Proven – Ready To Work
RELIABILITY
S•O•SSM Services. Keep minor repairsfrom becoming major ones and avoidcomplete failures. By regularly takingsamples from the ports provided, yourCat dealer tracks wear of componentsand parts, oil performance, and oilcondition and uses that data to predictwear-related problems before theyhappen. Often a simple adjustment orreplacement of a part, based on S•O•Sreports, can keep a small problem fromturning into a major repair – allowingyour machine to be running when youneed it, not waiting in the shop for service.
DEALER SUPPORT. The Caterpillar globalnetwork of independently-owned dealersis the best in the world at providingsupport to keep your loader up andrunning. Known for parts availabilityand technical expertise, Cat dealers are partners in your business.
Service Capabilities. Cat field servicetechnicians have the experience and toolsnecessary to service your loader on site.Field service trucks are fully loaded withstate-of-the-art tools and diagnosticequipment as well as specifications and schematics for every Cat machine.Technical experts at the dealership andat Caterpillar are available to provideassistance to field service technicianswhen needed.
When on-site repair isn’t enough, Catdealerships are fully-equipped to serviceyour loader quickly.
PARTS AVAILABILITY. Caterpillarprovides an unsurpassed level ofpersonalized service for your wheelloader. With parts distribution centersthroughout the world, most parts can be delivered in 24 hours.
REMANUFACTURED PARTS. Cat enginesand major components are designed to beremanufactured and provide multiple lifecycles. The Cat Reman program is moreextensive than most rebuild programs.Components are actually remanufacturedin the factory to original specificationswith necessary product updates.
Strict reuse guidelines and unparalleledquality control ensure that reman productsprovide the reliability and durability thatyou expect from Caterpillar. Remanproducts are stocked in distributioncenters around the world and are ready toinstall to minimize downtime, maintainproductivity and profitability.
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• ACERT™ Technology maintainsengine performance, efficiency anddurability while reducing emissions
• Heavy duty components withstandall operating conditions
• Strong, solid structures built to last
EPA TIER III, EU STAGE III COMPLIANTC13 ENGINE. ACERT Technologycombines proven systems withinnovative new technologies to preciselydeliver fuel to the combustion chamber.It maintains engine performance,efficiency and durability whiledramatically reducing emissions.
The Cat C13 with ACERT technologyis a 12.5 L displacement, 6-cylinder,electronically governed engine.Electronic fuel injection is providedthrough the well-proven Caterpillarmechanically actuated, electronicallycontrolled unit injection (MEUI) system.A wastegate turbocharger, equipped witha titanium wheel for improved durability,combined with air-to-air aftercooling(ATAAC) provides consistent highhorsepower with increased altitudecapability.
Electronic Controller. The engine isgoverned by an electronic control moduledesignated the A4:E4V2. The controllercontinually adjusts engine output basedon load demand using a series of sensorslocated on the machine and engine.
Mechanically Actuated Electronic UnitInjectors (MEUI). The MEUI system hasbeen at work in Cat engines across theproduct line with a proven track record ofconsistent, durable, reliable performance.
Engine Block and Pistons. The gray,cast iron engine block is made of thesame material as the cylinder heads.Wall diameters are thicker than inprevious designs while adjustments havebeen made to reduce sound levels andincrease rigidity. One-piece all-steelpistons are housed within a wet,replaceable cast iron cylinder linerconstructed of high-strength, heat-treatedcastings. Steel-forged connecting rodsare larger in diameter and are connectedto the crankshaft with two bolts.
RADIATOR. Brazed aluminumconstruction provides a stronger jointfor maximum durability and resistanceto leaks. The 6-fins-per-inch, square-wave core design decreases the chanceof blockage and plugging.
POWERSHIFT TRANSMISSION.The 972H continues to use heavy-dutypowershift transmission technologyproven on previous models and currentlyused up through the largest wheel loaderbuilt by Caterpillar – the 994F.
The planetary powershift transmissionfeatures heavy-duty components to handlethe toughest applications. Built-inelectronic controls enhance productivityand durability.
Control Throttle Shifting. Control ThrottleShifting regulates engine speed duringhigh-energy directional changes forsmoother shifting and longercomponent life.
Electronic Clutch Pressure Control.Electronic Clutch Pressure Control(ECPC) system modulates clutchesindividually to improve shift quality,component life and operator comfort.Adjustment is simplified with all solenoidvalves externally mounted on top of thetransmission housing.
AXLES. The 972H axles are designed byCaterpillar for durability in all operatingconditions. The front axle is rigidlymounted to the frame to support theweight of the wheel loader and withstandinternal torque loads as well as externalforces encountered throughout operation.
The rear axle is designed to allow ± 13°oscillation. All four wheels remain onthe ground over uneven terrain providingexcellent stability and traction.
Integrated Braking System. The Catexclusive Integrated Braking Systemreduces axle oil temperatures andimproves transmission neutralizersmoothness. IBS has a direct impact on durability of the axles and brakesespecially in applications involvinglong distances and/or heavy braking.
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Built Strong And Tough
DURABILITY
STRUCTURES. The articulated framedesign of the 972H features a durablebox-section engine frame and rigid four-plate loader tower that is roboticallywelded. Robotic welding creates framejoints with deep plate penetration weldsand excellent fusion for maximumstrength and durability.
Engine End Frame (EEF). A full box-section engine end frame with hitch platesat the front end provides a strong, rigidstructure that resists twisting and impactloads. The result is an extremely solidmounting platform for the engine,transmission, axle, ROPS and otheraccessories.
Spread Hitch. The distance betweenthe upper and lower hitch plates is an important contributor to machineperformance and component life. The Caterpillar spread hitch designprovides excellent load distribution andbearing life. Both the upper and lowerhitch pins pivot on double tapered rollerbearings – improving durability bydistributing both vertical and horizontalloads over a larger surface area. The wide opening also providesexcellent service access.
Non-Engine End Frame (NEEF).The non-engine end frame provides asolid mounting base for the front axle,lift arms, lift cylinders and tilt cylinders.The fabricated, four-plate loader towerabsorbs the forces associated withloading, twisting and penetration.
Counterweight. The one-piececounterweight is integrated into the972H design and styling. This 5,849 lb(2653 kg) counterweight incorporates therear lights into the top of the structure.
Linkage. The 972H linkage is a single-tilt Z-bar design. Z-bar linkage generatesexcellent breakout force and good rackback angle for better bucket loading andload retention.
Lift arms are solid steel, providingsuperior strength with an excellent frontend viewing area. The proven designoffers excellent dump clearance andreach for exceptional matching to bothon- and off-highway trucks.
Rotary sensors, for the tilt lever and liftcircuit allow the operator to electronicallyset detent positions from the cab. A guardcovers the sensor to protect it fromdamage.
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• Hydraulics are easy to control withlow effort
• Maximum fuel efficiency andflexibility in idle speeds
• Consistent horsepower regardless of conditions
• Standard and optional features thatmaximize productivity
LOAD SENSING HYDRAULICS. The 972Hfeatures a load sensing hydraulic systemthat automatically adjusts to operatingconditions to provide only the hydraulicflow required by the implement forimproved fuel efficiency.
With the new M3PC Priority ProportionalPressure Compensation Valve, implementcontrol is improved over the previoussystem – raise/lower and rack back/dumpcan be operated simultaneously and finemodulation is repeatable for improvedproductivity.
Operators will notice enhanced ease ofoperation, more rimpull into the pileand a 20% increase in lift force.
Electrohydraulic Implement Controls.Electrohydraulic implement controls onthe 972H provide the operator with in-cab programmable kickouts to preventmaterial spillage – improving productivity.The implement control console featuresan optional Forward/Neutral/Reverseswitch allowing fast, easy directionalchanges to reduce cycle times.
CONSTANT NET HORSEPOWER. On manycompetitive machines, gross horsepoweris constant, meaning that net enginepower available for actual work will varybased on demands made from parasiticsources, such as air conditioning orcooling fans.
The Cat C13 engine is electronicallyconfigured to provide constant nethorsepower at full parasitic loadenhancing productivity and improving fuel efficiency.
On-Demand Fan. With electronic controlof the variable speed on-demand fan,temperature levels of the engine coolant,transmission oil, hydraulic oil and airinlet manifold are constantly monitored.This data is used to control and maintainfan speed at the level necessary tomaintain normal system temperatures.Controlled fan speed improves fuelefficiency, lowers noise levels andreduces radiator plugging.
Separated Cooling System.Many competitive loaders use coolingsystems that pull air in from the sides,through the engine compartment andexhaust it out the rear of the machine.The 972H cooling system is isolatedfrom the engine compartment by a non-metallic shield. The hydraulically driven,variable speed fan draws in clean air fromthe rear of the machine and exhausts itout the sides and top of the hood. The endresults are optimal cooling efficiency,increased fuel efficiency, less radiatorplugging and reduced operator soundlevels.
PLANETARY POWERSHIFTTRANSMISSION. The electronic planetarypowershift transmission with automaticshift capability is designed and built byCaterpillar. The very responsive, full-power speed and directional changesprovide excellent cycle times andproductivity.
VARIABLE SHIFT CONTROL.Match transmission shifting patterns to machine application requirements.Variable Shift Control (VSC) improvesshift quality and fuel efficiency in certainapplications by allowing the transmissionto upshift at lower engine RPMs.
RIDE CONTROL. The optional Ride ControlSystem improves ride, performance andload retention when traveling over roughterrain. Operators gain confidence movingat higher speeds in load and carryoperations decreasing cycle timesand increasing productivity.
PAYLOAD CONTROL SYSTEM.Scales, designed specifically for Catmachines allow on-the-go weighing ofmaterial in the bucket. Operators loadtrucks more accurately and efficiently.Loading trucks right the first time equatesto quicker cycles for the operator andmore productivity for your operation.
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Work Smart And Move More
PRODUCTIVITY
Payload Control is offered as a factory-installed option. Driver tickets and avariety of reports can be printed withthe addition of the optional printer.
AUTOLUBE. The optional CaterpillarAutolube System provides precise,automatic lubrication of pins andbushings – during loader operation.Automatic lubrication reduces time spenton daily maintenance and downtime forunplanned repairs due to inadequategreasing – improving productivity.
AGGREGATE AUTODIG. Well-receivedby both experienced and novice operators,the optional Aggregate Autodig automatesthe loading process.
Aggregate Autodig provides smootherloading cycles, consistently full payloadsand eliminates tire spin – all withouttouching the controls.
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• Special machine arrangementsprovided from the factory
• A variety of buckets and work toolsfor many applications
SPECIAL MACHINE ARRANGEMENTS.When you have a specialized operation,you need a specialized wheel loader tobe productive. The following machinearrangements are available for the 972H:
Aggregate Yard Loaders. The YardLoader Value Package provides theultimate in productivity and convenience.Options such as Autolube, AggregateAutodig, Payload Control and RideControl reduce operator fatigue andmake your wheel loader the mostproductive yard loader available.
Industrial Loader. Heavy duty guardingand special features designed specificallyfor industrial applications, such as wasteand scrap handling, allow the 972H towithstand the harshest of conditions.Work tools designed specifically forthese applications can be added tothe machine.
Lift Arrangements. High lift arrangementsare available for applications requiringadditional dump clearance. Both 2-valveand 3-valve packages can be factoryinstalled for conventional and CommandControl machines.
WORK TOOLS AND QUICK COUPLERS.A variety of buckets, work tools andcouplers are available from the factory orfrom your Caterpillar dealer to customizethe 972H for your operation.
Quick Couplers. Quick couplers provideunmatched versatility for wheel loaders.Buckets and work tools can be changedin seconds without leaving the cab formaximum productivity.
General Purpose Buckets.General purpose buckets provide goodall-around performance for stockpiling,rehandling, excavating and bank loading.A heavy duty general purpose bucket canbe used for more aggressive applications.
Rock Buckets. Rock buckets are designedfor face or bank loading in mining orquarry applications. The straight-edgerock bucket provides higher breakoutforce and increased dump clearance.The spade-edge rock bucket offersincreased penetration in certainapplications.
Material Handling Buckets. The materialhandling bucket is a flat-floor bucket usedfor handling stockpiled materials such asaggregates or other easy-to-load materialsrequiring moderate breakout force.
Waste Buckets. Waste buckets aredesigned for long life in the harsh worldof refuse applications. This high-capacitybucket is well-suited for loading, sortingand other transfer station work.
Heavy Duty Quarry Buckets. The heavyduty quarry bucket is available for high-impact or high-abrasion quarryapplications.
Coal Buckets. Coal buckets maximizeproductivity in loading and stockpilingcoal and other materials of similar density.
Woodchip and Clean-Up Buckets.Woodchip and clean-up buckets areavailable for forestry and millyardapplications.
Multi-Purpose Buckets. Multi-PurposeBuckets have a unique four-way actionthat can load, strip topsoil, bulldoze,clamp pipe or large chunks of concrete,clean up debris, and many other tasks.
Side Dump Buckets. Side Dump Bucketsdump both to the front and to the side ofthe machine, an advantage when workingin tight quarters, such as street work,tunnel construction and building levees.
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Built For Your Operation
VERSATILITY
Forks. Logging, millyard and pallet forksare available for forestry and materialhandling applications.
Loader Rakes. Loader Rakes are durable,high-capacity tools for land clearing andsite clean up. Rakes are available withor without top clamps and in quickcoupler and pin-on models.
Material Handling Arms. MaterialHandling Arms move pipe, concreteblocks, highway dividers and otherconstruction materials quickly andprecisely.
Ground Engaging Tools (GET).Several GET options are available fromCaterpillar for the 972H buckets. A castcorner adapter is incorporated into thedesign of the buckets that allows a toothto be placed on the extreme corner forprotection against base bucket wear.
Reversible bolt-on cutting edges (BOCE)and a bolt-on half-arrow cutting edgeare also available for the 972H buckets.
The Cat K-Series™ tooth system featuresan easier-to-install tip and provides verysecure tooth retention. No special toolsare required for installation and removal.
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• Comfortable operation
• Excellent visibility
• Easy entry and exit
• Controlled vibration
• Choice of steering systems
OPERATING ENVIRONMENT. The 972Hmaintains the distinction of offering thelargest, most ergonomic cab in its class.
Seat. The Cat C-500 Series Comfort airsuspension seat, standard in the 972H,is built strong and durable and is 6-wayadjustable to accommodate all-sizedoperators. The cast one-piece back andseat pan prevent protrusions under thecushions. The seat features anautomotive-style lumbar support formaximum comfort. The right handarmrest with integrated implementcontrols adjusts for comfortable,convenient operation. A heated seatoption is available for additional comfort.
VISIBILITY. The 972H offers excellentvisibility to both the front and rear ofthe machine. Distortion-free flat glassstretches to the floor of the cab forexcellent visibility to the bucket. Wet-arm wipers on both front and backkeep the windows clean in any condition.The cab roof has channels that direct rainoff the corners of the cab keepingwindows clear. An overhang on allsides protects the operator from glare.
Windshield Cleaning Package.An optional windshield cleaning packageprovides additional steps and handrailsto provide easy access for cleaning thefront windows.
Rear Vision Camera. An optional rearvision camera is available to clearlymonitor movement behind the wheel loader.
Lighting Packages. Optional lightingpackages are available for roading orlow-light applications. The optionalHigh Intensity Discharge (HID) lightsprovide exceptional lighting for nightwork. A rotating beacon is available as a safety feature.
VIBRATION. Caterpillar understands that wheel loaders work in some of theharshest environments. By controllingnormal machine vibrations, operatorefficiency and productivity are improved.From the ground up, the Cat 972H isdesigned with many features, bothstandard and optional, that reducevibration.
• The oscillating rear axle follows thecontour of the ground while allowingthe cab to stay steady.
• The cab is attached to the frame withiso-mounts designed to reduce shockloads from the ground.
• The articulation joint is equippedwith two neutralizer valves thatprevent frame-to-frame contact.
• Cylinder dampening slows the bucketas it reaches the limits of travel,preventing machine jarring.
• Ride Control is an option designedto reduce jolting and bouncingduring load and carry operations. An accumulator acts as a shockabsorber to reduce machine pitchingand provide a smoother ride overrough terrain.
• Electronically controlled, automatickickouts prevent the jerking andbouncing associated with abruptcylinder stops.
• Air suspension seat-mountedimplement controls reduce verticalvibrations that come up through the floor.
ENTRY AND EXIT. A ladder with self-cleaning steps keeps debris build-up toa minimum. The ladder is at a 5° forwardincline for easy entry and exit.
Platforms are wide allowing ease ofmovement to the front or rear of themachine. The main cab door opens a full180° and latches in place to allow safenavigation to the rear of the machine.
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Work Comfortably And Efficiently
OPERATOR COMFORT
The right side door opens 10°, orcompletely for secondary exit simply by pulling a pin. A full-length ladder on the right side facilitates safe exit if needed.
STEERING OPTIONS. The 972H offers a choice of steering systems to provideflexibility for your application.
Conventional Steering. The conventionalsteering configuration offers a low-efforthand metering unit hydraulic steeringsystem. Load sensing steering directspower through the steering system onlywhen needed. When not steering, moreengine power is available to generaterimpull, breakout force, lift force, andresults in reduced fuel consumption.The steering column tilts for maximumoperator comfort.
Command Control Steering. CommandControl Steering is a load-sensing systemthat links the steering wheel and frameangle positions to provide the properamount of steering control. The speedthe machine turns is proportional to thesteering wheel position. Less than 6 lb(26 N) steering effort is required by theoperator, regardless of conditions. Full machine articulation is accomplishedwith a ±70° turn of the wheel – versus twoto three 360° turns of a conventionalsteering wheel.
The Command Control Steering wheelcontains the forward/neutral/reverseswitch and the upshift/downshift button– allowing the left hand to remain on thesteering wheel at all times. Implementcontrols are integrated into the rightarmrest so they move with the operator.
CONTROLS. The main control panel onthe 972H is located high on the rightROPS post – keeping everything withinreach of the operator while maintainingvisibility to the ground. Keeping allswitches and controls convenientlyplaced allows better efficiency andimproved productivity all whileminimizing operator fatigue.
AGGREGATE AUTODIG. The optionalAggregate Autodig System providessmoother loading cycles and consistentlyfull payloads without touching thecontrols – reducing operator fatigue.
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• More return for your wheel loaderinvestment through proven Cat fuelefficiency
• Electronic monitoring systems trackproduct health to avoid unscheduledcostly repairs
• Unsurpassed parts availabilityreduces downtime
• Excellent resale value provided by genuine Cat quality, outstandingdealer service and unmatched dealersupport programs
• Caterpillar Financial Services andCat dealers understand your business
FUEL EFFICIENCY. Many manufacturerstout fuel consumption as one of thedetermining factors for machineacquisition, but fuel consumption is onlypart of the story. Productivity must alsoplay a part in the decision. Even moreimportantly, how fuel consumption andproductivity interact – fuel efficiency –should be considered.
972H Fuel Efficiency. Customer testingof the 972H is showing an improvementin fuel efficiency over the 972G SeriesII. This fuel savings is achieved throughthe use of the Caterpillar proportional-flow load sensing hydraulic system,Engine Idle Management Systemsoftware, Variable Shift Control and ACERT Technology.
ACERT Technology Fuel Economy.Based on Caterpillar testing, the fueleconomy of Cat engines with ACERTTechnology is 3 to 5 percent better thancurrent competing technologies. This fueleconomy is directly related to thecomplete combustion of fuel due to the integration between the electroniccontrol that monitors conditions, the airmanagement system that controls airvolume and the fuel injection systemthat delivers just the right amount offuel as needed.
Free Wheel Stator Torque Converter(FWSTC). The free wheel stator torqueconverter improves power train efficiencyin load and carry operations whichcontributes to the improved fuelefficiency of the 972H.
ENGINE IDLE MANAGEMENT SYSTEM.The Engine Idle Management System(EIMS) maximizes fuel efficiency andprovides flexibility in managing idlespeeds for specific applicationrequirements. Four idle control speeds are available.
Hibernate Mode. Idle speed drops aftera preset time to provide lower fuelconsumption, reduced sound levels and lower emissions.
Work Mode. Adjust working idle speedsaccording to customer preference andoperating conditions.
Warm-Up Mode. Keep the engine at aconsistent temperature in cold conditions.
Low Voltage Mode. Prevent battery draindue to high electrical loads fromattachments and accessories.
MAINTENANCE. Proper maintenance of your wheel loader can help controlexpenses and lower your owning andoperating costs. The 972H providesunmatched serviceability by offering:
• Hydraulic service center
• Electric service center
• Well-protected, easily visible sightgauges
• Ground level maintenance points
• Easy access to engine compartment
• Ecology drains for simple and cleanfluid drainage
• Brake wear indicators for ease of inspection
• Maintenance-free batteries
• Extended oil and filter changeintervals
• Airborne debris-resistant, swing-outgrill provides more efficient airflow
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The 972H – Best Value For Your Operation
OWNING AND OPERATING COSTS
MONITORING SYSTEMS. Monitoringproduct health simplifies maintenanceplanning and reduces costs.
Caterpillar Monitoring System.The Caterpillar Monitoring System(CMS) tracks critical machine systemsto alert the operator to potential need forservice. Three levels of warning allowthe operator to assess the situation moreaccurately.
Product Link. With Product Link ownerscan collect and track multiple types ofinformation – from machine location andservice meter hours, to health andproductivity information.
EquipmentManager. With a subscriptionto EquipmentManager information fromProduct Link can be transmitted to a computer. Return on equipmentinvestment is optimized throughmaintenance management and improved uptime.
Machine Security System.Stolen equipment equates to lostproduction and increased costs.Eliminate machine theft and unauthorizedusage with the Cat Machine SecuritySystem (MSS). MSS is integrated intothe machine’s electronic system and can protect most brands of equipmentby requiring a uniquely coded key tostart the machine.
S•O•S Services. Managing componentlife and machine availability decreasesdowntime while improving yourproductivity and efficiency. S•O•SServices can help you do that. Regularfluid sampling is used to track what isgoing on inside the equipment. Wear-related problems are predictable and easilyand quickly repairable. Maintenance canbe done according to your schedule,resulting in increased uptime andflexibility in maintenance and repairbefore failure.
PARTS AVAILABILITY. Caterpillarprovides an unsurpassed level ofpersonalized service for your wheelloader. With parts distribution centersworldwide, most parts can be deliveredin 24 hours. Easy access to partsreduces downtime.
RESALE VALUE. Owning qualityequipment is a very important factor inmaintaining resale value. Caterpillar notonly supplies quality equipment but alsoprovides product and dealer support tomaintain the reliability and durability of your machine.
Customer Support Agreements.A Customer Support Agreement (CSA)is any arrangement between you and yourCat dealer that helps you lower your totalcost per unit of production. CSAs areflexible, allowing them to be tailored to your business. They can range fromsimple Preventive Maintenance Kits tosophisticated Total Cost PerformanceGuarantees. Having a CSA with yourCat dealer allows you more time to dowhat you do best – run your business.
Caterpillar Equipment Training Solutions.A thorough understanding of machinesystems and a high level of skill inoperation helps achieve maximumefficiency and improves return oninvestment. Caterpillar EquipmentTraining Solutions programs help provideoperators with high levels of proficiencyand confidence. Contact your Cat Dealerfor more information on CaterpillarEquipment Training Solutions programs.
Caterpillar Financial ServicesCorporation. Cat Financial understandsyour business, your industry and thechallenges you face. That’s why theycan provide payment plans to fit yourunique needs – and to help you achieveyour goals.
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• Grouped service points and sightgauges for easy daily maintenance
• Convenient access to enginecompartment for excellentserviceability
• Swing-out grill and cooling cores for easy cleaning
• Electronic systems to monitorproduct health
HYDRAULIC SERVICE CENTER.Transmission oil and hydraulic filtersare located in the Hydraulic ServiceCenter, behind the hinged, right-sideaccess ladder. The hydraulic oil tankcan be drained from this location usingthe access port.
ELECTRIC SERVICE CENTER. Batteries,relay panel and an optional tool box areconveniently located below the left-sideaccess platform. The engine shutdownswitch is housed with the relay panel. A compartment integrated into theaccess platform contains the hood tiltactuation switch, master switch andjump-start receptacle.
GROUND LEVEL GREASE POINTS.Grease fittings are grouped on the rightside of the machine in two convenientlocations – in a service compartmentjust below the right-side service platform,and a bank located just off the non-engineend frame. These locations facilitate easylubrication of vital components locatedthroughout the machine.
AUTOLUBE. Reduce time spent on dailymaintenance and downtime for unplannedrepairs due to inadequate greasing withthe optional Caterpillar AutomaticLubrication System. Precise lubricationof pins and bushings at specific intervalsimproves component wear and reducesground contamination from excessivegreasing.
REMOTE PRESSURE TAPS. Pressure tapsfor the steering and hydraulic systems,transmission (optional) and brakes aregrouped behind an access panel justbelow the right-side service platform.
S•O•S SERVICES. Sampling valves onthe 972H allow quick access to engine,transmission and hydraulic oils for S•O•Sanalysis. Oil change intervals and otherservices can be optimized according toyour work schedule, reducing downtimeand managing expenses.
SIGHT GAUGES. Well-protected, yeteasily visible sight gauges for thetransmission, hydraulic oil and radiatorcoolant allow easy daily checks whilereducing the risk of contaminantsentering the systems.
BRAKE WEAR INDICATORS. Axles areequipped with standard brake wearindicators, allowing a technician toeasily determine when it is necessary to service the brakes.
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Easy To Maintain – Easy To Service
SERVICEABILITY
ENGINE COMPARTMENT ACCESS.The non-metallic hood on the 972H has been redesigned and restyled fromprevious models. Side and top panels arestronger due to more robust reinforcementribs – the change in contour also adds torigidity of the hood.
A single mechanical lift cylinder with manual back-up opens the hood.The tilting hood provides excellentaccess to the engine compartment, and if necessary, the entire hood can be removed with the built-in lift points.
With the hood closed, quick checks ofengine oil levels and the coolant sightgauge can be completed through the sideservice doors.
Panels located behind the tires lift up andcan be removed for additional access.Roading fenders hinge from the rear andswing out allowing easier access to theengine compartment.
COOLING SYSTEM. Cooling system access for clean-out and maintenance is outstanding. The perforated andcorrugated grill minimizes debris build-up and swings out for easy cleaning andaccess to the cooling cores.
The full-width air conditioning condenserand oil cooler cores swing out 45° toallow easy cleaning of the rear radiatorface. Access panels on either side of theradiator support structure provide accessto the front face of the radiator andATAAC cores for easy cleaning.
ELECTRIC PRIMING PUMP. An electricfuel priming pump located on the primaryfuel filter base eliminates the need topre-fill or manually prime filters after a change, eliminating enginecontamination.
ECOLOGY DRAINS. Engine, transmissionand hydraulic oils can be easily drainedwith standard-equipment ecology drains.An axle oil ecology drain is optional.
CAB. The entire operator station can beremoved in about 45 minutes and is easyto re-attach. Quick disconnects are usedso no wires need to be cut and norefrigerant is lost.
Cab cleaning is made easy with channelson the cab floor and no threshold at thedoor – the floor can be swept or moppedout easily.
WINDSHIELD CLEANING PACKAGE.An optional windshield cleaning packageconsists of two steps for the loader frontframe, two additional handrails and a folding mirror. This package allowsaccess to the entire front windshield for easy cleaning.
COMPLETE CUSTOMER SUPPORT.Cat field service technicians have theexperience and tools necessary to serviceyour loader on site. Technical experts atthe dealership and Caterpillar can provideadditional assistance to field servicetechnicians as needed.
When on-site repair isn’t enough, Catdealerships are fully equipped to serviceyour loader quickly.
17
18 972H Wheel Loader specifications
Hydraulic System
Bucket/Work Tool System – 305 L/min 80.6 gal/minPump OutputSteering System Pump Type PistonHydraulic Cycle Time – Raise 5.9 SecondsHydraulic Cycle Time – Dump 2.1 SecondsHydraulic Cycle Time – Lower, 2.4 SecondsEmpty, Float DownHydraulic Cycle Time – Total 10.4 Seconds
• Implement System (Standard), Piston Pump – Rated at 2,100 rpm and 1,000 psi (6900 kPa).
• Cycle time with rated payload
Brakes
Brakes Meets required standards.
• Meet OSHA, SAE J1473 OCT90 and ISO 3450-1985 standards.
Axles
Front Fixed frontRear Oscillating ± 13°Maximum Single-Wheel Rise 502 mm 19.8 inand Fall
Tires
Tires Choose from a varietyof tires to match yourapplication.
• NOTE: In certain applications (such as load and carry) the loader’s productive capabilities might exceed the tires’tonnes-km/h (ton-mph) capabilities. Caterpillar recommendsthat you consult a tire supplier to evaluate all conditionsbefore selecting a tire model. The 26.5-25 size range andother special tires are available on request.
Engine
Engine Model Cat® C13 ACERT™Gross Power – SAE J1995 232 kW 311 hpNet Power – ISO 9249 214 kW 287 hpNet Power – SAE J1349 212 kW 284 hpNet Power – 80/1269/EEC 214 kW 287 hpPeak Torque (Net) @ 1,400 rpm 1332 N•m 983 ft-lbBore 130 mm 5.12 inStroke 157 mm 6.18 inDisplacement 12.5 L 762.8 in3
• Caterpillar engine with ACERT™ Technology – EPA Tier III,EU Stage III Compliant
• These ratings apply at 1,800 rpm when tested under thespecified standard conditions.
• Rating for net power advertised based on power availablewhen the engine is equipped with alternator, air cleaner,muffler and on-demand hydraulic fan drive at maximum fan speed.
Weights
Operating Weight 25 148 kg 55,451 lb
• For 4.6 m3 (6.0 yd3) general purpose bucket with BOCE
Buckets
Bucket Capacities 3.8-4.6 m3 5.0-6.0 yd3
Max Bucket Capacity 4.6 m3 6 yd3
Operating Specifications
Static Tipping Load, Full Turn 16 903 kg 37,271 lbBreakout Force 230 kN 51,750 lb
• For 4.6 m3 (6.0 yd3) general purpose bucket with BOCE
Transmission
Forward 1 7.2 km/h 4.5 mphForward 2 12.6 km/h 7.8 mphForward 3 21.4 km/h 13.3 mphForward 4 36.9 km/h 22.9 mphReverse 1 8.2 km/h 5.1 mphReverse 2 14.2 km/h 8.8 mphReverse 3 24.3 km/h 15.1 mphReverse 4 38.8 km/h 24 mph
• Maximum travel speeds (26.5-25 tires).
19972H Wheel Loader specifications
Service Refill Capacities
Fuel Tank – Standard 380 L 100.4 galCooling System 39 L 10.3 galCrankcase 35 L 9.25 galTransmission 35 L 9.25 galDifferentials and Final Drives – Front 64 L 16.9 galDifferentials and Final Drives – Rear 64 L 16.9 galHydraulic Tank 110 L 29 gal
Cab
ROPS/FOPS Meets SAE and ISOstandards.
• Caterpillar cab with integrated Rollover Protective Structure(ROPS) are standard in North America and Europe.
• ROPS meets SAE J1040 APR88 and ISO 3471:1994 criteria.
• Falling Objects Protective Structure (FOPS) meets SAE J231 JAN81 and ISO 3449:1992 Level II criteria.
• The operator sound pressure level measured according tothe procedures specified in ISO 6394:1998 is 75 dB(A) for the cab offered by Caterpillar, when properly installed andmaintained and tested with the doors and windows closed.
• Hearing protection may be needed when operating with anopen operator station and cab (when not properly maintainedor doors/windows open) for extended periods or in noisyenvironments.
• The sound pressure level is 111 dB(A) measured accordingto the static test procedure and conditions specified in ISO 6395:1998 for a standard machine configuration.
20 972H Wheel Loader specifications
Operating Specifications
General Purpose BucketsTeeth and Bolt-On Teeth and Bolt-On
(§) Specifications and ratings conform to all applicable standards recommended by the Society of Automotive Engineers, including SAE Standard J732Cgoverning loader ratings.
* Static tipping loads and operating weights shown are based on standard machine configuration with 26.5R25 L-4 Firestone tires, full fuel tank, coolants,lubricants, air conditioner, ride control, power train guard, metal roading fenders and operator.
** Measured 102 mm (4.0") behind tip of cutting edge with bucket hinge pin as pivot point in accordance with SAE J732C.
1400yd3 m3
kg/m3
5.25
5.5
5.75
6.0
4.0
4.3
4.5
4.6
1600 1800 2000 2200
Bucket Selection Guide
12001000
2250 2500 2750 3000 3250 3500 3750 lb/yd3
Material Density% = Bucket Fill Factor
115% 100% 95%
20001800
21972H Wheel Loader specifications
General Purpose BucketsTeeth and Bolt-On Teeth and Bolt-On
(§) Specifications and ratings conform to all applicable standards recommended by the Society of Automotive Engineers, including SAE Standard J732Cgoverning loader ratings.
* Static tipping loads and operating weights shown are based on standard machine configuration with 26.5R25 L-4 Firestone tires, full fuel tank, coolants,lubricants, air conditioner, ride control, power train guard, metal roading fenders and operator.
** Measured 102 mm (4.0") behind tip of cutting edge with bucket hinge pin as pivot point in accordance with SAE J732C.
22 972H Wheel Loader specifications
Material Handling BucketsTeeth and Bolt-On Teeth and Bolt-On
(§) Specifications and ratings conform to all applicable standards recommended by the Society of Automotive Engineers, including SAE Standard J732Cgoverning loader ratings.
* Static tipping loads and operating weights shown are based on standard machine configuration with 26.5R25 L-4 Firestone tires, full fuel tank, coolants,lubricants, air conditioner, ride control, power train guard, metal roading fenders and operator.
** Measured 102 mm (4.0") behind tip of cutting edge with bucket hinge pin as pivot point in accordance with SAE J732C.
Operating Specifications
23972H Wheel Loader specifications
General Purpose Rock Heavy-Duty Waste Quick Coupler Buckets Bucket Rock Bucket Bucket
Teeth and Bolt-On Teeth and Teeth and Bolt-On Change
Teeth Segments Edges Segments Segments Edges in Specs
(§) Specifications and ratings conform to all applicable standards recommended by the Society of Automotive Engineers, including SAE Standard J732Cgoverning loader ratings.
* Static tipping loads and operating weights shown are based on standard machine configuration with 26.5R25 L-4 Firestone tires, full fuel tank, coolants,lubricants, air conditioner, ride control, power train guard, metal roading fenders and operator.
** Measured 102 mm (4.0") behind tip of cutting edge with bucket hinge pin as pivot point in accordance with SAE J732C.
High Lift
24 972H Wheel Loader specifications
1 Height to top of ROPS 3606 mm (11'10")2 Height to top of exhaust pipe 3557 mm (11'8")3 Height to top of hood 2683 mm (8'10")4 Ground clearance with 26.5R25 L-4 Firestone
(see Tire Options chart for other tires) 496 mm (1'8")5 B-Pin height 4466 mm (14'8")6 Center line of rear axle to edge of counterweight 2461 mm (8'1")7 Wheelbase 3450 mm (11'4")8 B-Pin height @ carry 507 mm (1'8")9 Center line of rear axle to hitch 1725 mm (5'8")
10 Rack back @ maximum lift 55°11 Dump angle @ maximum lift 51.6°12 Rack back @ carry 46.5°13 Rack back @ ground 41.1°14 Height to center line of axle 815 mm (2'8")
Standard EquipmentStandard equipment may vary. Consult your Caterpillar dealer for details.
POWER TRAINBrakes, full hydraulic enclosed wet-disc with IntegratedBraking System (IBS) and brake wear indicatorEngine, Cat C13 with ACERT™ technology and ATAACFan, radiator, electronically controlled, hydraulically driven,
temperature sensing, on demandFilters, fuel, primary/secondaryFilters, engine air, primary/secondaryFuel priming pump (electric)Muffler, sound suppressedRadiator, unit coreStarting aid, ether (ready)Switch, transmission neutralizer lockoutTorque converter, free wheel statorTransmission, automatic, planetary powershift (4F/4R)Variable Shift Control (VSC)
OTHERAutomatic bucket positionerCounterweightCouplings, Caterpillar O-ring face sealDoors, service access (locking)Ecology drains, engine, transmission and hydraulicsFenders, steel (front and rear)Guard, airborne debrisHitch, drawbar with pinHood, non-metallic, power tiltingHoses, Caterpillar XT™Hydraulic oil coolerKickout, lift and tilt, automatic (in-cab adjustable)Linkage, Z-bar, cast crosstube/tilt leverOil sampling valvesProduct Link readyRemote diagnostic pressure tapsService center, electrical and hydraulicSight gauges:
Controls, electrohydraulic, lift and tilt functionHorn, electric (steering wheel/console)Light, dome (cab)Lunchbox, beverage holders and personal trayMirror, rearview (internally mounted)Seat, Cat Comfort (cloth) with air suspensionSeat belt, retractable, 51 mm (2") wideSteering column, adjustable
angle (steering wheel and Command Control)length (Command Control only)
Wet-Arm wipers and washers, front and rearIntermittent front wipers
Window, sliding (left and right side)
26 972H Wheel Loader specifications
Optional EquipmentOptional equipment may vary. Consult your Caterpillar dealer for details.
Mirrors, heated external, foldingOpen canopyPayload Control System
Payload Control System PrinterPlatform, window cleaningPrecleaner, turbinePrecleaner, turbine/trashProduct LinkRadio, AM/FM Weatherband (CD)Radio, CB-readyRemote pressure taps (transmission, steering, torque converter
and implement systems)Ride Control System, two- or three-valveSeat, heatedSeatbelt, 76 mm (3") wideSound suppression, exteriorSteering, Command Control SystemSteering, secondarySwitch, lift lever FNR (steering wheel machines)Sun visor, frontTool boxSpecial Machine Arrangements
High Lift Arrangement, two- and three-valveIndustrial Loader ArrangementYard Loader Value Package
Aggregate Autodig SystemAutolubeBuckets and work toolsBucket Ground Engaging Tools (GET) – see Cat dealer
for detailsCamera, rear visionCooler, axle oilCooling, high-ambient, 50° C (122° F)Differentials
Limited slip, front or rearNO-SPIN, rear
Drain, axle ecologyFender extensions, front and rearFenders, narrowFenders, roadingGuard, axle sealGuard, front window, wide or small meshGuard, power trainGuard, vandalismHeater, engine coolant, 120- or 240-voltHydraulic arrangement, three-valveJoystick control, two- or three-valveLights, directionalLights, high intensity discharge (HID)Lights, roadingLight, warning beaconLights, work, cab-mountedMachine Security SystemMirrors, externalMirrors, heated external
972H Wheel Loader specifications 27
Notes
R
For more complete information on Cat products, dealer services, and industry solutions, visit us on the web at www.cat.com
Materials and specifications are subject to change without notice.Featured machines in photos may include additional equipment.
See your Caterpillar dealer for available options.
CAT, CATERPILLAR, their respective logos, ACERT, “Caterpillar Yellow” and thePOWER EDGE trade dress, as well as corporate and product identity used herein,
are trademarks of Caterpillar and may not be used without permission.AEHQ5658-01 (5-07)Replaces AEHQ5658
