sydneytafe.edu.au real skills, endless possibilities

Capability and Performance profiles

sydneytafe.edu.au real skills, endless possibilities

Presentation Overview

• The benefits of clear standards and expectations and how this supports employee engagement and business success

• Why we need capability and performance profiles• Approach to developing the profiles• Link to the NSW Public Sector Capability Framework• Uses for the profiles

sydneytafe.edu.au real skills, endless possibilities

Benefits of employee commitment• Committed employees lead to higher service, quality, and

productivity, which leads to…• higher customer satisfaction, which leads to…• increased enrolments (repeat business and referrals) and

completions, which leads to…• higher levels of revenue• a sustainable and competitive Sydney TAFE

sydneytafe.edu.au real skills, endless possibilities

The current situationStandards, expectations, legal obligations, policy, regulations, capability definitions, system and audit requirements are:

•Multitude

•Stored in many different locations and sometimes hard to find

•Challenging to make sense of

It can be difficult for employees to understand what is expected of them at work

sydneytafe.edu.au real skills, endless possibilities

Our response• Divide the job roles within Sydney TAFE into key groupings

• For each of these key groupings develop a capability and performance profile

• Use the profile to summarise as clearly as possible what is expected for each employee group to know, do and demonstrate

• Use web links within the profile to provide expanded and more detailed information

sydneytafe.edu.au real skills, endless possibilities

Key groupings

sydneytafe.edu.au real skills, endless possibilities

Profiles for each grouping

Educational Business enablers

Quality teaching and learning Support for quality teaching and learning

Business and personal capabilities Business and personal capabilities

Values, professionalism and compliance

Values, professionalism and compliance

Capability Requirements

sydneytafe.edu.au real skills, endless possibilities

Capability and Performance Profile

sydneytafe.edu.au real skills, endless possibilities

Capability and Performance Profile

sydneytafe.edu.au real skills, endless possibilities

Capability and Performance Profile

sydneytafe.edu.au real skills, endless possibilities

Capability and Performance Profile

Work planPosition description Professional development strategy

sydneytafe.edu.au real skills, endless possibilities

Benefits• Provides clarity of what is expected and required for key employee

groupings• Collates disperse requirements into a single document• Sets a basis for standardisation in all People strategies:

• Position Descriptions

• Work plans

• Professional Development Strategies

• Leadership Programs

• Supports self review and improvement by staff members against requirements

• Facilitates consistency for roles at similar levels• Enables structured approach to capability development

sydneytafe.edu.au real skills, endless possibilities

When we will be using this?• Phase 1 of the project is completed to have a draft of all the profiles

across the 8 groupings

• Phase 2 will create the on line capability of the tool including ability to import all the relevant profiles into positions descriptions, work plans, learning and development plans, performance reviews

The timeframe is for this to be completed is October to allow a testing phase with our stakeholders prior to the start of the new year