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Great TeamsThe Way toMeet Challenging Goalselicit superior synergy
Dr.E.j.Sarma
Saama Academy
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Why Teams?
When several people pool theirskills and knowledge together,the result should be a better
outcome .
People working together we cansustain the enthusiasm and lend
support needed to complete thetask .
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How do Teams Work Best?
Teams succeed when members
have: commitment to common objectives;
defined roles and responsibilities;
effective decision systems, communication and work
procedures; and,
good interpersonal relationships.
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Stages in Team Building
Forming
Storming
Norming
Performing
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Stage 1: FORMING
Team Building
Define team
Determineindividual roles
Develop trustand
communicationDevelop norms
Task
Define problem
and strategy
Identify
information
needed
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Team Roles - Leader
Encourage and maintain open
communication.
Help the team develop and follow team
norms.
Help the team focus on the task.
Deal constructively with conflict.
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Team Roles - Recorder
Keep a record of team meetings.
Maintain a record of team assignments
Maintain a record of the team's work.
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Team Roles PR Person
Contact resource people outside of the
team.
Correspond with the team's mentor.
Work to maintain good communicationamong team members.
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Team Norms
How do we support each other?
What do we do when we have
problems?
What are my responsibilities to the
team?
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From Individuals A Group
Help members understand each other:Myers-Briggs Type Indicator (MBTI)
Extraverts ------------------ Introverts
Sensors --------------------- iNtuitive
Thinker --------------------- Feelers Judger ---------------------- Perceiver
By selecting one from each category, we define our personalitytype, ESTJ, ENTJINFP
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Relevance to Teams (E/I)
Extraverts
Need to think
aloud
Great explainers
May overwhelm
others
Introverts
Need time to
process
Great
concentration
May not be heard
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Relevance to Teams (N/S)
iNtuitive
Great at bigpicture
See connections
May makemistakes in
carrying out plans
Sensor
Great executors
May miss bigpicture, relative
importance
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Relevance to Teams (J/P)
Judger
Good atschedules, plans,
completionMakes decisions
easily (quickly)
May overlookvital issues
Perceiver
Always curious,
wants more
knowledge
May not get
around to acting
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Stage 2: STORMING
During the Storming stage teammembers:
realize that the task is more difficult than
they imagined;have fluctuations in attitude about
chances of success;
may be resistant to the task; and,have poor collaboration.
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Storming Diagnosis
Do we have common goals and objectives?
Do we agree on roles and responsibilities?
Do our task, communication, and decision systems work?
Do we have adequate interpersonal skills?
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Negotiating tips in teams
Separate problem issues from people issues.
Be soft on people, hard on problem.
Look for underlying needs, goals of each party rather than
specific solutions.
Be focused on end result
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Team leader in solving the Problem
State your views in clear non-judgmental language.
Clarify the core issues.
Listen carefully to each persons point of view.
Check understanding by restating the core issues.
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Stage 3: Norming
During this stage members accept:
their team;
team rules and procedures;
their roles in the team; and,
the individuality of fellow members.
Team members realize that they are not going to crash-and-burn and start helping each other.
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Behaviors
Competitive relationships become more cooperative.
There is a willingness to confront issues
and solve problems.
Teams develop the ability to express criticismconstructively.
There is a sense of team spirit.
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Stage 4: PERFORMING
Team members have:gained insight into personal and team
processes;
a better understanding of each othersstrengths and weaknesses;
gained the ability to prevent or work
through group conflict and resolvedifferences; and,
developed a close attachment
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Recipe for Successful Team
Commitment to shared goals and
objectives
Clearly define roles and
responsibilities
Use best skills of eachAllows each to develop in all areas
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Recipe for Successful Team
Effective systems and processes
Clear communication
Beneficial team behaviors; well-defineddecision procedures and ground rules
Balanced participation
Awareness of the group processGood personal relationships
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drsarma/s pherlink Page 247/25/2012
Strength is derived fromunity. The range of ourcollective vision is far
greater when individualinsights become one.
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