Technical Guide Vidyo Classic Platform
August 2013
Technical Guide
Technical Requirements
Applications
PC and MAC Flash Player 10.1 or higher
PC DirectX 9 or higher
Operating Systems
Windows XP SP2 Yes
Windows Vista Yes
Windows 7 – 32bit Yes
Windows 7 – 64bit Yes
Windows 8 Yes
Mac OS X 10.5 and above Yes
Linux Ubuntu1 – 32bit Yes
Linux Ubuntu1 – 64bit Yes
Linux Debian2 Yes
Linux Fedora Core3 Yes
Linux SLC4 Yes
iOS Yes
Android Yes
1 Ubuntu 10.04, 10.10, 11.04, 11.10 running GNOME 2 2 Debian 5.0 and 6.0.3 3 Fedora Core 14, 15, and 16 4 SLC 5 and 5.7
Browsers Windows Macintosh Linux
Internet Explorer Yes - -
Firefox Yes Yes Yes
Chrome Yes Yes Yes
Safari Yes Yes -
Technical Guide
Minimum PC Configuration Encodes CIF and Decodes up to SD
OS Windows XP SP2
CPU Pentium 4
RAM 1 GB RAM
Video RAM 128 MB
Hard Disk Space 40 MB
Recommended PC Configuration
Encodes SD and Decodes up to HD
Encodes HD and Decodes up to HD
OS Windows XP SP2 Windows 7
CPU Code 2 Duo 2 GHz Hyper-Threading Technology
i7 based system Core 2 Quad with DDR2 or DDR3 memory Hyper-Threading Technology
RAM 2 GB RAM 2 GB RAM
Video RAM 128 MB 256 MB
Hard Disk Space 40 MB 40 MB
Recommended Webcam
Manufacturer Model Quality
PC / MAC Logitech HD Pro Webcam C920 ***
PC Logitech HD Pro Webcam B910 ***
PC Logitech Pro Webcam 9000 ***
PC Logitech HD Pro Webcam C905 ***
PC HP Elite *
PC Microsoft MS Lifecam NX-6000 *
Recommended Headset
Manufacturer Model Quality
Technical Guide
Wired Headset Jabra GN2000 ***
Wired Headset Jabra GN9125 ***
Wired Headset Microsoft Lifechat LX-3000 **
Wired Headset Plantronics DSP-626 **
Wired Headset CyberAcoustics AC-850 **
Wireless Headset Plantronics Voyager Pro UC v2 Bluetooth
**
Recommended Speakerphone
Manufacturer Model Quality
Plantronics MCD100 ***
ClearOne Chat 50 / Chat 150 ***
Jabra Speak 410 **
Phoenix Duet MT202-PCO ***
Technical Guide
Getting the Best Experience for end-users
The service is designed to cope with a variety of network and endpoint deficiencies and still deliver quality audio and video. However, we’ve discovered a few things you can do to help ensure you get the best possible experience. Here are some tips we think you’ll find helpful: Use a wired network connection when possible and disable wireless (Wi-Fi 802.11 b, g, n). Use recommended audio/video devices to prevent echo and other audio/video issues. Plug each device (camera, microphone, etc.) directly into one of your computer’s USB ports whenever possible rather than a USB hub (whether it’s one you added to your computer or it’s built into your flat panel monitor or your laptop’s docking station). If you’re using a laptop, avoid running on battery—it reduces performance and video quality. If your computer has a Power Plan (all Windows and Mac laptops do), choose “High Performance.” Make sure you have the latest drivers (like the latest DirectX video driver, if you’re a Windows user) for the devices you use during the videoconference, such as your camera, microphone etc.
Technologies and Architecture
ArkadinVideo is based on Vidyo Technology. The infrastructure includes redundant VidyoRouters deployed in a cloud model. Each end user connects to their regional hub. All the regional hubs are interconnected to cascade the videoconference (cf. architecture picture).
Technical Guide
Bandwidth Requirements The minimum requirement is 300 Kbps upload and download per end user.
Average figures in Kbit per second
Network Access & Proxy Specific firewall ports have to be opened for connecting to our Videoconference service. Please review the list of ports provided below. (NW: means that the entire network in the netmask must be opened).
1 Mandatory for VidyoRoom | Recommended for VidyoDesktop and VidyoMobile to get the best user experience
Video Resolution Recommended Bandwidth
Video Resolution Recommended Bandwidth
HD 1080p (1920 x 1080) ~ 2 Mbps HD 1080p (1920 x 1080) ~ 2 Mbps
HD 720p (1280 x 720) ~ 1 Mbps HD 720p (1280 x 720) ~ 1 Mbps
SD (640 x 360) ~ 600 Kbps SD (640 x 360) ~ 600 Kbps
CIF (320 x 180) ~ 150 Kbps CIF (320 x 180) ~ 150 Kbps
Audio ~ 70 Kbps Audio ~ 70 Kbps
VidyoDesktop | VidyoRoom | VidyoMobile
IP Source IP Destination Port Comment
Endpoint IP Internet TCP 80/443 HTTP / HTTPS
Endpoint IP IP: 213.139.102.194 IP: 203.167.52.171 IP: 83.231.129.142 *
TCP 17992 SIGNALING1
Endpoint IP
NW: 213.139.97.112/28 NW: 203.167.52.160/28 NW: 208.49.141.128/27 NW: 202.68.76.0/29 NW: 110.234.180.0/23 NW: 202.176.200.80/28 NW: 186.193.235.48/28 NW: 221.5.154.80/28 NW: 83.231.129.128/27 *
TCP 17990 SIGNALING1
Endpoint IP
NW: 213.139.97.112/28 NW: 203.167.52.160/28 NW: 208.49.141.128/27 NW: 202.68.76.0/29 NW: 110.234.180.0/23 NW: 202.176.200.80/28 NW: 186.193.235.48/28 NW: 221.5.154.80/28 NW: 83.231.129.128/27 *
UDP 50000-65535
MEDIA1
NW: 213.139.97.112/28 NW: 203.167.52.160/28 NW: 208.49.141.128/27 NW: 202.68.76.0/29 NW: 110.234.180.0/23 NW: 202.176.200.80/28 NW: 186.193.235.48/28 NW: 221.5.154.80/28 NW: 83.231.129.128/27 *
Endpoint IP UDP 50000-
65535 MEDIA1
Technical Guide
* Recommended
Legacy System : Polycom, Tandberg, Lifesize, Sony, etc.
IP Source IP Destination Port Comment
Endpoint IP
NW: 213.139.97.112/28 NW: 203.167.52.160/28 NW: 208.49.141.128/27 NW: 202.68.76.0/29 NW: 110.234.180.0/23 NW: 202.176.200.80/28 NW: 186.193.235.48/28 NW: 221.5.154.80/28 NW: 83.231.129.128/27 *
H323 / SIP SIGNALING & MEDIA
NW: 213.139.97.112/28 NW: 203.167.52.160/28 NW: 208.49.141.128/27 NW: 202.68.76.0/29 NW: 110.234.180.0/23 NW: 202.176.200.80/28 NW: 186.193.235.48/28 NW: 221.5.154.80/28 NW: 83.231.129.128/27 *
Endpoint IP H323 / SIP SIGNALING & MEDIA
Technical Guide
TCP and Port 443 If you can only use TCP for Internet connectivity or you do not want to open all the required UDP ports, you must use VidyoProxy:
Right click on the Vidyo icon in your windows toolbar and select configuration Select Network Tab Select « Always use VidyoProxy » Save
Web-Proxy If all of your internet streams are going through a web-Proxy, this must be specified within VidyoDesktop:
Right click on the Vidyo icon in your windows toolbar and select configuration Select Network Tab Select « Use settings from Internet explorer » or completely define it manually selecting « Use the following settings » Save
Right click
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