The Power Trio: APIs, Cloud Platforms, Lifecycle Management John R. Rymer, Vice President, Principal Analyst March 13, 2014

October 2013 “Competitive Strategy In The Age Of The Customer”

Welcome To The Age of the Customer

Client/server

Web

Mobile Shift

The challenge: Manage conflicting lifecycles

November 2012 “Drive Business Transformation With Digital Customer Experiences”

Mobile apps Multichannel “Customer-facing”

© 2012 Forrester Research, Inc. Reproduction Prohibited

Expand engagement, loyalty, and retention.

Create reinforcing channels.

Take cost out of business processes.

Sweeten revenue streams.

Create new revenue streams.

Solve unsolved problems.

What’s the scope of your

digital ambition?

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More than 25% of IT spend on customer-facing systems

31% 62%

2012

2014

Base: 423 IT/Marketing Professionals Source: Forrester Research – IBM Customer-facing Applications Survey Q1, 2013

A tidal wave is approaching

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Introducing the Power Trio

APIs

Cloud platforms

Innovation &

Flexibility

Lifecycle manage-ment (CI)

6

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APIs are everywhere

Specialized Media, authentication, gamification, voice …

SaaS Salesforce.com, Dynamics CRM…

Business services

Billing, commerce …

Platform services

Web, mobile, multichannel …

Data services File, database …

Infrastructure services

Processing, storage, network …

7

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The two roles of APIs

Consume •  Reuse rather than

reinvent •  Subscribe rather

than sustain •  Update rather than

migrate

Provide •  Let developers

extend your business value

•  Distribute your data with smarts and context

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Cloud is quicker Top 5 Reasons To Select A Cloud Platform

“Why did your development team choose the cloud environments that you currently use?”

Base: 125 North American and European enterprise software developers using cloud; Source: Forrsights Developer Survey, Q1 2013

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Why cloud is quicker

Auto provisioning & configuration

Auto- and easy scaling

Continuous integration services

Productivity tools

Reuse of business services and data

Lifecycles: Managing the application delivery value stream

February 2014 “Application Delivery In The Modern Age”

Why applications are late

February 2014 “Application Delivery In The Modern Age”

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September 2013 “The Seven Habits Of Highly Effective DevOps”

Feedback and -forward enable a true life cycle

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October 2013 “More Engineering, Less Dogma: The Path Toward Continuous Delivery Of Business Value”

Different techniques support the new cadences

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4 adoption approaches › Use for customer-facing innovations

› Use to enrich customer-facing applications

› Use to modernize your core for greater responsiveness

› Use to meet nonfunctional requirements

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WSO2 API Management

The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester Wave™ is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.

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WSO2 App Factory

›  A product for managing the lifecycle of development into operations •  Utilizing private cloud infrastructure

›  Integrates multiple development tools into a cloud offering •  Forge capabilities: SVN, Git, Self-service provisioning

•  Continuous Development: automated build and test

•  Governance: Versioning, lifecycle management, dependency management

•  API Management: API Portal, key management

•  Data source management: Across

•  Cloud PaaS deployment of code in managed versioned stages (e.g. Dev, Staging, Production)

›  Also available as part of WSO2 Cloud Preview 17

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Partner Registers

Allocated a development

env (Git, Jenkins, etc)

Subscribes to APIs

Code/Build/Test

Deploy

Publish new APIs and

Apps Store

Thank you John R. Rymer +1 650.581.3857 jrymer@forrester.com @johnrrymer

With Kurt Bittner kbittner@forrester.com