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THE SOCIAL MEDIA DILEMMA IN EDUCATION: POLICY DESIGN, IMPLEMENTATION AND EFFECTS Dr. Devery J. Rodgers, Mount St. Mary’s College Dr. Pedro E. Garcia, University of Southern California Dr. Devery J. Rodgers Educate2Elevate.info
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Page 1: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

THE SOCIAL MEDIA DILEMMA IN EDUCATION: POLICY DESIGN, IMPLEMENTATION AND EFFECTS

Dr. Devery J. Rodgers, Mount St. Mary’s College

Dr. Pedro E. Garcia, University of Southern California

Dr. Devery J. Rodgers Educate2Elevate.info

Page 2: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

Attendees will walk away from this interactive seminar with:

• Knowledge for effectively managing existing and future technology investments

• A strategic, workable, and pragmatic plan for the next 12 months

• A platform to defend and protect student learning environments

• A comprehensive session executive summary • A support network of other leaders facing similar challenges

and opportunities • Suggestions for how to apply the presented descriptive

research

Dr. Devery J. Rodgers Educate2Elevate.info

Page 3: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

The Problem

• Social media presents a new world of opportunity and a new wave of potential problems. – Students and teachers want to use social media

in the classroom, but are discouraged by district filters and firewalls that prevent use (Evans, 2010; USDE, 2009).

– Schools and districts want students to use 21st century tools, but want to protect stakeholders from any unwarranted dangers (NCES, 2010).

Dr. Devery J. Rodgers Educate2Elevate.info

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral

dissertation). Retrieved from http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 4: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

The Problem

• School Internet use is governed by Acceptable Use Policies which were written before the advent of social media and its promise for the classroom.

• A knowledge gap exists between the ubiquitous use of social media by today’s students, and an education policy that regulates this use.

Dr. Devery J. Rodgers Educate2Elevate.info

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral

dissertation). Retrieved from http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 5: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

AUP and Social Media

• An Acceptable Use Policy, commonly known as an AUP, is a legal document that sets standards for responsible use of computer technology. “At the school level, an AUP acts as a written contract between administrators, teachers, parents and students. It outlines the terms and conditions for Internet use by defining access privileges, rules of online behavior, and the consequences for violating those rules.”

Media Awareness Network (2003)

Dr. Devery J. Rodgers Educate2Elevate.info

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral

dissertation). Retrieved from http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 6: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

Rationale for the Study

• This empirical study sought to explore how social media policy is developed and implemented within a school district.

• Problematic: The Social Media Dilemma refers to two countervailing forces in schools today: the explosive growth in use of social media among young people (Lenhart et al, 2007, 2010) and its potential for use to enhance learning (Greenhow, Robelia & Hughes, 2009) versus the anti-social media use policies adopted at schools as a defense against abuse and ultimate liability (Ofsted, 2010).

Dr. Devery J. Rodgers Educate2Elevate.info

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral

dissertation). Retrieved from http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 7: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

Rationale for the Study

• This empirical study sought to explore how social media policy is developed and implemented within a school district.

• Timely: In August 2011, the Federal Communications Commission lifted its restrictions on Internet communications for users of eRate funds, creating new opportunities for social media integration in K-12, making the field ripe for policy change (FCC, 2011).

Dr. Devery J. Rodgers Educate2Elevate.info

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral

dissertation). Retrieved from http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 8: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

Rationale for the Study

• This empirical study sought to explore how social media policy is developed and implemented within a school district.

• Relevant: This study discovers strategies that schools are developing to successfully address both sides of the dilemma.

Dr. Devery J. Rodgers Educate2Elevate.info

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral

dissertation). Retrieved from http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 9: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

US Department of Education, Office of Educational Technology (2010)

Dr. Devery J. Rodgers Educate2Elevate.info

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral

dissertation). Retrieved from http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 10: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

Social Media

Social Media Tools

Ubiquitous Social Media Use by Teens

Neomillennial Learning

Styles

Educational Practices with Social Media

Education Technology Policy

Education Technology

Policy

Acceptable Use Policies

Risk Management

Social Media Initiatives in Education

Social Media

Policy

Social Media

Education Technology

Policy

(Kaplan & Haenlein,

2010)

(Lenhart et al., 2007,

2010)

(Prensky, 2001)

(Evans, 2010)

(USDE, 2010)

(Miller, n.d.)

(Ofsted, 2010)

(US Gov’t, n.d.)

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral dissertation). Retrieved from

http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 11: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

Laws which Have Governed Social Media Cases

• The First, Fourth, and Fifth Amendments of the United States Constitution are not inalienable rights for K-12 students, as determined by Supreme Court rulings in case law: – Tinker v Des Moines Independent Community School District (1969) was a pivotal

case regarding student’s First Amendment Rights, dictating that ‘‘. . .conduct by the student, in class or out of it, which for any reason - whether it stems from time, place, or type of behavior - materially disrupts classwork or involves substantial disorder or invasion of the rights of others is, of course, not immunized by the constitutional guarantee of freedom of speech.”

– Vernonia School District 47J v. Acton (1995) was pivotal for Fourth Amendment Search and Seizure, ruling that the legitimate interests of the government in maintaining order and discipline outweighed any intrusion on student privacy rights.

– Bethel School District v. Fraser (1986) was pivotal for Fifth Amendment Due Process, ruling that a school is not violating a student’s rights when taking immediate action for offensive acts.

– Federal and state law (Broadband Data Improvement Act, 2008; California Educational Code 489002r, 2008; Children’s Internet Protection Act, 2000; National Education Technology Plan, 2010) mandate that school districts learn how to introduce education technologies while managing risks.

Dr. Devery J. Rodgers Educate2Elevate.info

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral

dissertation). Retrieved from http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 12: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

Research Questions

1. What defines “social media policy” and what are the different types of social media policies presently in place at the K-12 level?

2. What factors support and/or hinder the development and implementation of a social media policy within a school district?

3. How are these factors reconciled (or not), and to what degree, in a school district’s social media policies?

4. What are the most promising practices for the development and implementation of social media policy?

Dr. Devery J. Rodgers Educate2Elevate.info

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral dissertation). Retrieved from

http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 13: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

Classroom Teachers

56% Out-of-Classroom Teachers

14%

School Site Administrators

20%

District Administration

10%

Sample of Population

Dr. Devery J. Rodgers Educate2Elevate.info

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral dissertation). Retrieved from

http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 14: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

Methodology: Instrumentation

• The school district was the unit of analysis, while teachers and administrators were the population.

• The following methods were employed during the study: – Document Analysis (n=41)

• quota sampling • District/School Social Media Policies

– Interview (n=14) • purposive sampling • school site and district office administrators, out-of-the-classroom and classroom teachers

– Focus Group (n=3 with total 46 participants) • online=stratified random sample face-to-face=clustered random sample • teachers and administrators

– Survey (n=100) • simple random sample • school site and district office administrators, out-of-the-classroom and classroom teachers

Dr. Devery J. Rodgers Educate2Elevate.info

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral dissertation). Retrieved from

http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 15: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

• Blogging

• Content Communities

• Social Networking

• Virtual Worlds

• Collaborative Projects

Content

K-12 schools defined social media policies in two factions: content and targeted subject.

• Employees

• Students

• Instruction

Targeted Subject

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral dissertation). Retrieved from

http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 16: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

social media 51%

blogging 8%

social networks

10%

amended AUP 31%

Content of "Social Media Policy" in Schools/Districts

There are 4 different types of social media policies in place at the K-12 level*: social media, amended AUPs, social networks, and blogging.

*excluding mobile technologies

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral dissertation). Retrieved from

http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 17: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

There are 3 different targeted subjects for social media policies at the K-12 level: students, staff, and/or instruction.

student-centered

staff-centered

instructionally-based

student-centered staff-centered instructionally-based

totals 20 32 12

Targeted Subjects for K-12 Social Media Policy

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral dissertation). Retrieved from

http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 18: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

0 1 2 3 4 5 6 7

cyberbullying

21st Century learning initiatives

federal/state educational technology policies

personal/school liabilities

school/district policies (i.e., firewalls)

ubiquitous social media use by teens

*data combined from frequency analysis of documents, interviews, focus groups and qualitative survey responses

The same factors that support social media policy development also hinder it; personal/school liabilities is a significant factor.

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral dissertation). Retrieved from

http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 19: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

• school/district policies (i.e., firewalls)

100% of respondents

• 21st Century learning initiatives

67% of respondents

• ubiquitous social media use by teens

67% of respondents

• personal/school liabilities

67% of respondents

There are 4 significant factors to be reconciled within present school district social media policies:

school/district policies, 21st Century learning initiatives, ubiquitous social media use by teens, and personal/school liabilities .

The reconciliation of these factors is explored within the identification of best practices.

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral dissertation). Retrieved from

http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 20: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

Policy Development

1. tiered job-level access

2. instructional focus for social media activities

3. ensuring social media education prior to access

4. stakeholder representation on decision-making committee

1. embracing and adapting vs. blocking

2. progress monitoring

3. a cycle of feedback

Implementation of Policy

There are 2 findings most relevant to promising practices: development, for which there are 4 criteria,

and implementation, for which there are 3 criteria.

Rodgers, D. (2012, August). The social media dilemma in education: Policy design, implementation, and effects. (Doctoral dissertation). Retrieved from

http://digitallibrary.usc.edu/cdm/compoundobject/collection/p15799coll3/id/53189/rec/4

Page 21: THE SOCIAL MEDIA DILEMMA IN EDUCATION - The School Superintendents

Dr. Devery J. Rodgers • http://Educate2Elevate.info

[email protected] / (310) 929-0865

• Twitter: @ D_Educator / Skype: D-Educator

• LinkedIn: www.linkedin.com/pub/devery-rodgers/14/8a3/27a

Dr. Pedro Garcia • [email protected]

• University of Southern California

• (805) 469-3377

Dr. Devery J. Rodgers Educate2Elevate.info


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