The top four CIO priorities and 12 ways to help your CIO sleep better at night

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

The top four CIO priorities and 12 ways to help your CIO sleep better at night Tom Norton

Ewald Comhaire

June 10, 2013

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 3

My background

Title VP, Big Data Services

IT industry experience • Application Services Manager – UPS USA

• Director, Technical Support – UPS USA

• Technical Services Manager – Spain

Professional information • Computer Science engineer

• University of Minnesota

Years at HP 13

Current responsibilities VP, Global Technology Services Consulting Big Data Practice – leads the envisioning, development and implementation of Big Data related services globally

Name: Tom Norton E-mail: [email protected]


My background

Title Sr. Director, HP Converged Cloud Services

IT industry experience • Microprocessor design and development

• Military and NATO

• Financial Industry (S.W.I.F.T.)

• Managing large services business

Professional information • Master in Computer Science Engineering

• University of Brussels

Years at HP 27

Current responsibilities Global Lead for engineering and development of Cloud Professional Services.

Speaker at cloud events across the globe

Name: Ewald Comhaire E-mail: [email protected]


CIO priorities, issues and questions for 2013

CIO Priorities – Gartner • Analytics and business

intelligence

• Mobile technologies

• Cloud computing (SaaS, IaaS, PaaS)

• Collaboration technologies (workflow)

• Legacy modernization

• Virtualization

• Security

Strategic CIO Issues – Forbes • Simplify IT

• Lead the social revolution

• Unleash your company’s intelligence

• Upgrade your cloud strategy

• Transform Big Data into Big Insights, Big Vision, and Big Opportunities

• Lead with Speed

Essential CIO questions – IDC • Following (and playing a key

role with) the data?

• Exploiting Mobility beyond smartphones & tablets?

• Expanding connections with LOB executives?

• Developing an “industry PaaS” strategy?

• Expanding value from silos to mash-ups?

• Preparing for the “death” of dedicated IT?

• Building “enterprise” offerings on consumer base?

Many opinions, but common themes

Sources: Gartner CIO Survey January 2013 Forbes Top 10 Strategic CIO Issues for 2013, October 2012 IDC: Competing on the 3rd Platform, March 2013


Our view: two mega trends in enterprise IT

Main value for you: A new delivery model for IT • Accelerate Business Innovation

• Faster response and GTM

• Flexibility

• Self-service, anywhere, anytime

• Pay-for-Use lowers risk and cost

Cloud Business model becomes “the business of IT”

Main value for you: Additional business value

New customer services creation

Differentiator and value creation

Business control


IT transformation for Big Data


Enabling Analytics and Business Intelligence is a Top CIO Priority

What keeps your CIO up at night in the Big Data era?

Magnitude of the data

Flash flooding of legacy data bases

Unable to secure

Time consuming Data integration

Real-time insight needed


Why it complicates the IT challenge How to gain value from data while continuing to meet traditional IT objectives

Deliver better business insights, faster

Manage costs

Ensure flexibility

Maintain high performance and availability


Why? What’s required?

Action: data platform transformation

Big Data information refinery

Insight processing – For fast, flexible and predictable data refinement

Protection & compliance management – For secure, compliant and reduced risk data management

Infrastructure Integration – For full integration into the data center, traditional data

platforms and the holistic IT environment

Social Media Data

Multi-Media

Document Management

Message Data

Sensors Data

Cloud

Enterprise Data Warehouse

Cloud


Analytical Dashboards and Reporting

Organizational Applications

Operations

Sales and Marketing

Legal

Web and Mobile Interaction Data

CRM – ERM – SCM – FMS - HRM


What needs to be addressed to meet the challenge?

Data transformation strategy

• Lack of a comprehensive strategy for a Big Data platform

• Deficient integration of Big Data strategy with other initiatives

Legacy data infrastructure

• Inadequate for the processing, management, and security of Big Data

• Overwhelmed by data volume, velocity, variety and vulnerability

• Challenged by flexible workload processing needed for useful analysis


How to help your CIO sleep better at night

Transforming the IT platform for Big Data

Big Data infrastructure ecosystem

Big Data Protection

Big Data Information Insight Processing

Compute Consumption Collection

Big Data Management Assurance

Big Data Information Infrastructure Integration

Security Governance Technology and

Operations Integration

Compliance Protection

Destruction

Security Backup &

Restoration

Governance Archival Retention

Value Creation

share, refine & development

Social Media Data

Multi-Media

Document Management

Message Data

Sensors Data

Cloud





What else needs to be addressed to meet the challenge?

Higher risk, complex compliance

• Failure to address issues of protection & compliance

• Unclear about governance of data privacy, ownership and quality

• Availability is also a problem


Managing security and compliance

Big Data Protection Why? What’s required?

Security Growth of multifarious data, densities and transmission rapidity

Over restrictive access controls

Increasing incidents of privacy violations

Rising occurrences of nefarious acts of sensitive data exfiltration

Data breach response

Hyper-scalable data backup and recovery

Granular access control

Privacy preserving technologies

NoSQL security framework

Compliance Data provenance complexity inhibits auditing

Exponential growth exceeds conventional audit logging capabilities

Data volume and velocity obfuscates threat detection and alerting

Hyper-speed security information and event management (SIEM) platform.

Meaning-based security information and event management (SIEM) platform.

Real-time security analytics and threat intelligence platforms.



Managing security and compliance

• Implement a Big Data protection program

• Leverage Big Data to sleuth out emerging threats

• Implement meaning-based data protection solutions

• Enforce data classification policies and practices

• Understand that a lack of an Information Lifecycle Management (ILM) program will exacerbate a Big Data implementation



Completing the IT Big Data platform transformation

Big Data infrastructure ecosystem

Big Data Protection

Big Data Information Insight Processing

Compute Consumption Collection

Big Data Management Assurance

Big Data Information Infrastructure Integration

Security Governance Technology and

Operations Integration

Compliance Protection

Destruction

Security Backup &

Restoration

Governance Archival Retention

Value Creation

share, refine & development

Social Media Data

Multi-Media

Document Management

Message Data

Sensors Data

Cloud





Big Data Reference architecture for HAVEn

Information Infrastructure integration

Secu

rity

Operations

Big Data Converged, Automated, Energy efficient infrastructure

Activity logging

Intrusion Prevention

Switch virtualization Virtual application network

SSL/VPN Networks Storage replication

Server scale-out

management

Collection Computation Consumption

Protection

Information Management

Compliance

Information Insight processing

Open Source

Internal / External Data

Structured / Unstructured

Partners

Backup and Recovery Governance

Privacy and Security Destruction Archival Retention

Consumption

HP StoreEver HP StoreOnce HP StoreOnce HP StoreAll

OPERATIONS ORCHESTRATION HP DataProtector7

HP FlexFabric

SERVER AUTOMATION

HP

Big Data Governance

SAP- HANA Microsoft PDW

Information Governance

Content Management

eDiscovery


Converged Cloud


What keeps your CIO up at night in the Cloud era?

Pay-for-use lowers risk and cost

Real-time response

Self-service, anywhere, anytime

Flexible development for innovation

Business Models evolve much faster Rapid business innovation

• Unpredictable growth • Restricted capital access • Cost Pressures

New business model for delivery

of IT

Bypass IT and spend IT budget in the cloud IT becomes less relevant

Pressure from the market

Pressure from business & users

New business

environment

IT consumerization, BYOD Home experience of IT better than Office

CIO

New business environment


Cloud adoption: a new tension between Business & IT

Business is adopting cloud 2.5x faster than IT1

While CIO’s are concerned about cloud risk 79% concerned about vendor lock-in3

75% worried about cloud performance and availability3

70% have security top of mind2

63% prefer integration of cloud services and on-premise services3

Source: 1. Ignoring Cloud Risks A Growing Gap Between I&O And The Business, Forrester Research, Inc., March, 2011 2. Goldman Sachs Equity Research, January 2011; 3. IDC, Enterprise Panel Survey, November 2010

Held captive

2.5x faster


Public Cloud rapidly becoming the new “Shadow –IT”

Public Cloud becomes the new “Shadow –IT”

Physical server sprawl

Virtual server sprawl

Mainframe

Source: 1. Forrester’s Navigating The Shifts In Computing Infrastructure, 2012

…

Oracle Siebel SAS M/S

Cloud sprawl1

CIO’s: Doing nothing is NOT an option anymore. IT organizations are at risk to become less relevant


Private Cloud: opportunity to address CIO priorities Security, virtualization, mobility, legacy modernization, speed, flexibility, etc.

Collaboration-as-a-Service

Service Catalog

Automated Process (Re)Design

(Shared) Service Architecture

(Self) Service Based (SOA)

Scalable & Elastic

Shared/Pooled Resources Metered by Use Internet

Technologies

s

Mobility Virtualization

End-to-end, integrated and automated security

Commercial Business Model for IT


Six ways to help your CIO sleep better in the cloud era

Develop the right cloud strategy for your Business and IT

Evolve IT capabilities to “run IT like a Business” leveraging Cloud Business Model • Service Provider: Build a Private Cloud

• Service Broker: Consume cloud intelligently to focus your resources on strategic activities

• Service Integrator/Innovator : Leverage your unique knowledge of the business to optimize across all cloud delivery models and drive business innovation

Explore business transformation: Build a public or community cloud

Deploy cloud-enabled technology such as converged infrastructure

1

2 3

4

5

6


Leverage Cloud to evolve IT: “run IT like a business”

Services Broker Service Provider Service Integrator & Innovator

Trusted advisor to the business for the sourcing of (cloud) services

Owner of the hybrid service catalog

Where IT can differentiate, delivers IT functions as private cloud services in addition to traditional project support

Deeply analyzes business needs and service usage to create new services or to integrate services e.g., with legacy (data information insight)

Optimizes hybrid cloud through workload analysis

Build Private Cloud services

Consume Cloud services

Optimize Innovate +


Private Cloud = a more effective IT delivery & operating model

Build a private cloud

Application Services

App.Dev/Middleware Services

Infrastructure Services

Business Processes

Business funds projects

IT as a Support Function

Business consumes Cloud Services

IT as shared, Cloud-enabled services provider +


Organization Design

Governance, Finance, Risk, Compliance Management Design

Build a private or public cloud – Cloud Design

Service Portfolio Management

Service Operations

Service Architecture

Automated Process (Re)Design

Cloud Platform

User Demand Management

s

Cloud System Matrix/Enterprise/Service Provider Partner Solution Stacks

Cloud Solution Design


IT becomes a services broker to the business

Broker & Developer

Business

Trusted service broker

Business to IT Advisor • Evaluate IT functions needed vs. offered • What supplier to use? • Evaluate & influence provider roadmap • Negotiate conditions

Hybrid service catalog

Complex project support

Standard services

Requirements Requirements


IT as a service integrator The RIGHT approach is a hybrid, integrated design that optimizes across cloud models

Build Cloud services


Optimize

Workload analysis

Public Cloud Private Cloud Managed Cloud Traditional

Converged Cloud Design


IT as service innovator

Anticipate Customer and Business Requirements

Innovation provider

New services

Build Cloud services


Analyze Business of IT: Data Information Insight

Service aggregation

+ Leadership Value Creation


Getting the help you need


HP Technology Services consulting portfolio

Big data Architecture - System Infrastructure - Protection & Compliance - Performance Tuning

Education

• Technical Training • IT Mgmt. Training • Edu. Consulting

Network

• Cloud Networking • IPv6 • Mobility & UC • FlexNetwork • Security & Optimization

Data Center

• Cloud • IT Infrastructure • Critical Facilities

Cloud Big Data Mobility

Storage • Storage, Backup &

Disaster Recovery Design

• Storage & Backup Integration

• Storage Migration


HP Data Center consulting services A comprehensive approach to data center strategy

• Cloud Strategy • Cloud Planning • Cloud Design • Cloud Implementation • Cloud Integration • Cloud Operation • Cloud Training • Cloud Protection

• CF Strategy • CF Design • CF Implementation • CF Assurance • CF Energy Services

• ITI Strategy • ITI Migration & Upgrade • ITI Consolidation & Virtualization • ITI Management & Automation • ITI Assurance • ITI Application Enablement

People Hybrid delivery

Converged infrastructure Business value

Cloud

IT infrastructure

Critical facilities

Available Secure

Converged Optimized


Generate timely information with

value for business

HP Big Data consulting services

•HP Big Data Strategy Workshop

Apps

Processes

System Infrastructure

Architecture strategy

Data Protection & Compliance

Volume, variety & velocity

Architecture for Big Data

Platform Performance

• HP Datacenter Care • HP Proactive Care • HP Foundation Care • Server/Storage/Software Operation

•HP Roadmap Service for Hadoop •Education Strategy Consulting and Management of Change


For more information

Attend these sessions

• TB2685: Infrastructure transformation for Intelligent data centers of the future Thur. 1:30, Lando 4202

• TB2686: Hadoop within the datacenter of the future Thur. 3:30, Lando 4202

Visit these demos

• HP Converged Cloud Consulting Services, #420

• IT infrastructures for Big Data, #511

After the event

• Contact your sales rep

• Visit the website: www.hp.com/services/bigdata

• Visit the website: http://www.hp.com/services/cloud

Your feedback is important to us. Please take a few minutes to complete the session survey.

http://www.hp.com/services/bigdata

http://www.hp.com/services/cloud

http://www.hp.com/services/cloud


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