Continental Breakfast: 7:00 am

Program: 7:45 am – 12:30 pm

Luncheon: 12:30 pm – 2:30 pm

Thursday, November 5, 2015Braden Auditorium,

Illinois State University

Thursday, November 5, 2015Braden Auditorium,

Illinois State University

54th Annual CPCU All Insurance Day

54th Annual CPCU All Insurance Day

The Central Illinois Chapter of CPCU presents ...

The Central Illinois Chapter of CPCU presents ...

THE IMPACT OF RAPIDLY EVOLVING TECHNOLOGY AND TRENDS

uu Overview and Outlook for the P&C Insurance Industry

Dr. Steven Weisbart, Insurance Information Institute

uu Big Data, the Insurance Industry, and You

Dr. Kevin Ahlgrim, Illinois State University

uu Big Data, the Insurance Industry, and You (Part 2)

Mark McLaughlin, IBM Global Insurance

uu Managing Risk in a Virtual World: Developments in Technology Law Relating to Insurance

Emerging E-Commerce Issues in the Insurance Industry Andy Schlidt, Whyte, Hirschboeck DudekThe New World of Patenting Under Alice and the America Invents ActTom Pienkos, Whyte, Hirschboeck DudekNavigating the Conflict Between Big Data and Consumer’s Rights Ken Nowakowski, Whyte, Hirschboeck Dudek

uu Trending Well Jessica Shull, State Farm Insurance

uu What if Uber and ZipCar Had a Baby? The Future of Streaming Transportation Services

Martin Frappoli, The Institutes

uu Conferment of New DesigneesBrian Savko, CPCU Society Leadership Council President-ElectBret Eckberg, President, Central Illinois Chapter of the CPCU Society

General Session and Conferment

Master of CeremonyRC McBride, Assistant Director, University Marketing and Communications, Illinois State University

LuncheonBone Student Center Ballroom, 12:30 pm – 2:30 pm

Luncheon Speaker: Dr. Julie Bell, Keynote - Mind of a Champion

CPCU Completers

uu COUNTRY Financial®Aaron SelburgCraig E. StilleJustin WaitShallon R. Graves

uu The Cincinnati Financial Co. Cory Jensen

uu Compass Insurance Partners Karen R. Ralston

uu Gallagher Bassett Services, Inc. Christopher Poulin

uu Pearl Insurance Group, LLC.Peggy S. King Nicholas Herzel Robert Levitt

uu Pekin Insurance®Benjamin I. HagenBrock Lessen

uu State Farm®Ahmad BsharatBrian MeinersJon LutheJudy DonohueTwanna EdwardsKenneth FewkesKevin WhiteLaura Wyrick

uu Tata Consultancy ServicesAbhijit MajumdarVenkata Satya Koppula

Master of CeremonyRC McBride, Assistant Director, University Marketing and Communications, Illinois State University

Congratulations to July 2014 - June 2015 CPCU Completers

Continuing Professional Development (CPD) qualifiers Thank you for your dedication to continuing education!

Speakers’ Biographies

uu R.C. McBride, an Illinois State Universi-ty graduate, is the Assistant Director of Marketing and Communications at Illinois State University in Normal, IL. Since 2012, he has overseen Trademark Licensing and content development for social media and online commu-nications at ISU. From 1997-2012, he was an award win-ning program director, talk show host, and news reporter at WJBC radio in Bloomington-Normal. In January 2016, he will become Interim General Manager of WGLT radio. He has been a sideline reporter and play-by-play broad-caster for Illinois State and the Missouri Valley conference on ESPN3 and CSN-Chicago. R.C. also serves on the Normal Town Council.

uu Dr. Steven N. Weisbart, CLU, Senior Vice President and Chief Economist for the Insurance Information Institute. Since joining the I.I.I. in 2005, Dr. Weisbart has authored several significant research papers and articles on a variety of insurance issues, including the threat of an avian flu pandemic and the effect of the aging U.S. population on the property/casualty insurance industry. Dr. Weisbart received his Ph.D. and Master of Arts degrees in Economics from the University of Pennsyl-vania, where he was an S.S. Huebner Foundation Fellow and received a Bachelor of Arts degree in English from Cornell University. Dr. Weisbart also holds the Chartered Life Underwriter (CLU) credential. Dr. Weisbart has taught as an adjunct professor at the School of Risk Man-agement, Insurance, and Actuarial Science in the Tobin College of Business at St. John’s University.

uu Jessica Shull, Innovation Manager at State Farm®. Jessica has the privilege of leading a team of State Farm entrepreneurs as they explore innovation in the future world of wellness and finance. Her team works with internal business partners and external companies to discover unmet customer needs, dream up solutions, and to prototype and experiment until those ideas become real. Prior to Innovation, Jessica’s career focused on building the digital and social media marketing platform with State Farm agents. Jessi-ca has a passion for helping people improve relationships through technology and when she’s not at work you’ll likely find her mentoring young women at her church, or traveling the world, with a cup of coffee in her hand.

uu Dr. Kevin Ahlgrim is an Associate Pro-fessor in the Department of Finance, Insurance and Law at Illinois State University. Kevin teaches courses in in-surance and also develops programs for the Katie School of Insurance and Financial Services on business acumen and analytics in the insurance industry. Prior to his aca-demic career, Kevin worked as a health actuary and is an Associate of the Society of Actuaries and a Member of the American Academy of Actuaries. He has a B.S. in actuarial science and a Ph.D. in finance, both from the University of Illinois.

Speakers’ Biographies

uu Mark McLaughlin is IBM’s Global Insurance Director. Mark leads IBM’s Global Insurance team, predicting industry business and technology trends, leveraging those insights for the world’s largest insurers, and developing IBM solutions in conjunction with our business partners in the insurance vertical. Mark directs IBM stra-tegic collaborations with senior industry leaders, bringing IBM’s experience and innovation together to build sustain-able competitive advantage for insurers. Mark also presents insurance industry research frequently to insurance confer-ence audiences worldwide and had led business units in in-surance distribution and analytics, technology infrastructure, CRM, and insurance business process. Mark has person-ally led implementations in strategy, program management, analytics, data warehousing, expert systems, commercial claims, and underwriting for multiple top 20 US insurers. He is a 20+ year veteran of the insurance industry.

uu Marty Frappolli is Senior Director of Knowledge Resources for the Institutes in Malvern, PA. He represents the Institutes through industry presentations and articles on current insurance and risk management issues. In addition, his work involves revision and creation of Institutes curriculum. Before joining the Institutes in 2002, Marty man-aged the Data Quality department at NJM Insurance Group in West Trenton, NJ. Previously, he held data management positions with Scottish and York International Insurance Group in Princeton, NJ, and General Accident Fire & Life Assurance in Philadelphia, PA. Marty earned a B.A. degree at Rutgers University, New Brunswick, NJ. In 2000, he was awarded the CPCU designation by the American Institute for CPCU. He was the top graduate in his class, earning the Distinguished Graduate Award. In 2007, he was chosen for the Fellow in Insurance Data Management (FIDM) designation by the Insur-ance Data Management Association (IDMA). In 2012, Marty completed the Masters in Organizational Leadership program

at Quinnipiac University in Hamden, CT.

uu Andy Schlidt is a shareholder and co-chair of Whyte Hirschboeck Dudek S.C.’s Technology Law Team. He is a corporate lawyer with broad experience in commercial transactions, corporate governance, and regulatory compliance matters. As a member of the Firm’s Technology Law team, Andy serves as National Technology Counsel to companies with operations across North America and abroad. In this capacity, Andy draws upon his prior industry experience as a business process and technology consultant with the Chicago office of Accenture. Andy received his J.D. from Marquette University, a Masters of Industrial Technology, with honors, from Purdue University, and his B.A. from Notre Dame.

Speakers’ Biographies

uu Ken Nowakowski is a shareholder in the Milwaukee office of Whyte Hirschboeck Dudek S.C. He has a litigation practice, which also includes arbitration, mediation and other forms of alternative dispute resolution. Mr. Nowakowski heads the liti-gation efforts for WHD’s consumer finance practice. He has served as trial counsel and local counsel representing finance, lending and other companies in connection with alleged violations of state and feder-al consumer credit protection laws. Mr. Nowakowski has acted as lead and local counsel in consumer credit class action litigation. He received his J.D. from Northwestern University, and his B.A., summa cum laude, from Marquette University.

uu Tom Pienkos is a shareholder in the Milwaukee office of Whyte Hirschboeck Dudek S.C. and co-leader of the firm’s Intellectual Property Law Practice Group. Tom has prepared and prosecuted many U.S. and international patent applications and secured patent rights for clients in a wide array of technologies, including construction, printing, man-ufacturing and computer-related technologies. He has strategically counseled clients in regard to their intellectual property and handled IP due diligence in relation to corporate transactional matters. He received his J.D. from the University of Wisconsin Law School and his B.S., cum laude, in mechanical engineering from the University of Notre Dame.

uu Brian P. Savko, CPCU, CLU, ChFC, CSRP, MSFS, FLMI, works in the property and casualty division in State Farm’s Murfreesboro, Tenn. office. Currently, he is the President-Elect of the CPCU Leadership Council having previously served as the Society’s Secretary and Treasurer since 2008, as well as the Chair of the Budget & Finance Com-mittee, Audit Committee and Investment Committee. He has also served as president of the Society’s Mid-Tennessee Chapter. He holds a master’s degree in financial services from the American College in Bryn Mawr, Pa.

uu Julie Ness Bell, Ph.D., is the founder and president of The Mind of a Champion™, a coaching firm based in Dallas, TX. Dr. Julie and her team have helped a wide variety of organizations improve their “Performance Intelligence™,” a con-cept she developed to help individuals and teams deliver their best performance when it matters most. Through a customized array of presentations and in-teractive workshops, Dr. Julie focuses on taking core principles from sport psychology and transferring them to the corporate world. The result is a coach-ing-based model that empowers teams and unlocks their potential. Dr. Julie earned her Bachelor of Sci-ence in Psychology from Oklahoma State University and a Master and Doctorate of Sports Psychology from the University of Virginia, where she studied under Dr. Bob Rotella.

Central Illinois Chapter of Chartered Property and Casualty

• Beata Craig, Chair• Rich Schroeder, Vice Chair

uu Program Committee• Rich Schroeder, Chair• Kimberly Bray• Lynn Legner• Mike McHenry, ESQ.• Sally Salegna• Susan Sopek• Madhura Shenoy• Sarah Tomkinson• Jane Wurtsbaugh

u Marketing Committee• Sherry Parker, Chair• Ashley Willoughby• Deb Bomeli

• Kimberly Behl• Kim Novacek• Krista Garrity• Mary Lynn Edwards• Sandra Sharp• Troy Clark

uu Facilities Committee• Diane Kidd, Chair• Jane Wurtsbaugh • Pam Russell • Sally Salegna • Susan Sopek • Tracey Vincent

uu New Designee Committee• Don Patin, Chair

Ethics StatementAs a Chartered Property Casualty Underwriter, I shall strive at all times to live by the highest standards of professional conduct. I shall strive to ascertain and understand the needs of others and place their interests above my own, and I shall strive to main-tain and uphold a standard of honor and integrity that will reflect credit on my profession and on the CPCU designation.

• Eric Heuer and Joshua Myers, State Farm®• Gail Matesevac – Photographer, State Farm®• Troy Clark – Graphic Design, State Farm®

Special Thanks To :The Central Illinois Chapter of CPCU uu Executive Board • President – Bret Eckberg, State Farm®• Treasurer – Sharon Taylor, State Farm®• Secretary – Roni Goodwin, State Farm®• Past President – Allison Stuepfert, State Farm®

uu Board of Directors • COE – Roni Goodwin, State Farm®• Professional Development – Michael C. Nibbelin, State Farm®• Chapter Growth – Nicole Shake, COUNTRY Financial®• Member Events – Michelle Rushing, State Farm®• Social & Community Events – Andrew Blumhardt, State Farm®• Chapter Visibility – Vickie Hodges, State Farm®• Membership – Tricia Fazzini, State Farm®• Student Relations-Allison Stuepfert, State Farm®• Internal Affairs – Jim Jones, Katie School of Insurance, Illinois State University• Director at Large – Jeff Gendron, COUNTRY Financial®• Director at Large – Amy Hopper, State Farm®

2015 All-Industry Day Committee

Antitrust Compliance StatementMarch 4, 1996From time to time, program speakers will appear at chapter meetings and present points of view with which the chapter’s members and leadership do not agree. The Central Illinois Chapter of CPCU would like to make it clear that, as an educational organization, it fosters the exchange of views on subjects which are of interest to its members and the insurance industry. At the same time, the Chapter must guard jealously its neutral status on matters that may have a very material impact on their member sponsoring companies.

The chapter will not allow speakers, members, or guests to advocate any conduct which may encourage the violation of antitrust and other regulatory laws applicable to insurers here in the State of Illinois. Any indication that the Chapter facilities are being used for an improper purpose will prompt the chapter, through its leadership, to disavow any illicit activity. That may even include a call to adjourn. Examples of possible violations include the exchange of proposed rates, under-writing guidelines, and dealings with suppliers providing goods and services used in the resolution of pending claims. Members employed by companies having more explicit statements dealing with these issues are encouraged to refer to them for further guidance.

Sponsored by the Central Illinois Chapter of Chartered Property and Casualty Underwriters

Suggestions/Comments

Attendees will receive an email survey following so the Chapter can continue to improve our annual All Industry Day.

THE IMPACT OF RAPIDLY EVOLVING TECHNOLOGY AND TRENDS