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Tips for Writing Better Donor Newsletters - with Tom Ahern

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The Hump Day Coee Break - weekly trainings for nonprot marketers from John Haydon Tips for writing better donor newsletters with Tom Ahern
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Page 1: Tips for Writing Better Donor Newsletters  - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon

Tips for writing better donor newsletters with Tom Ahern

Page 2: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon

Format: • 15 minute presentation • 15 Q&A • Get back to work

• Recording available in next week’s newsletter • If you’re live-tweeting, use #HDCB

Take notes!!!

Page 3: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Lousy headlines

Page 4: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Not a headline

Page 5: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

This is not a headline. It doesn’t tell me what the story is about.

Page 6: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Not a headline

Not a headline

Page 7: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Great photo… great recognition… but what’s the real story?

Page 8: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Page 9: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Editor: Jeff Hall

Page 10: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Crappy content

Page 11: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Source: Jeff Brooks, June 2013

These are all offers.

This is social information.

These deliver proof that

charity matters.

Stories take the reader on a

journey.

Page 12: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Do not deliver the gift of joy

Page 13: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Page 14: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

The part that matters most to donors

Page 15: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Page 16: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

The gift of joy

Page 17: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

15

The gift of joy

Donor  Newsltr-­‐Kivi-­‐1  |  ©  2015  Tom  Ahern  |  www.AHERNCOMM.com

Page 18: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Editor: Michelle Brinson

The gift of joy

Page 19: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Appeals, thanks, & newsletters work together. You ask. You thank. You report. You ask. You thank. You report. You ask. You thank. You report.

The virtuous circle...

Page 20: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Appeals, thanks, & newsletters work together. You ask. You thank. You report. You ask. You thank. You report. You ask. You thank. You report.

The part the charity cares about

The part the donor cares about

The virtuous circle...

Page 21: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Your thanks and your newsletters are your HUG!

Page 22: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

About 75% of first-time donors in the U.S. do NOT make a second gift to the same charity. That’s

insanely costly.

And why do you want to hug them hard?

Page 23: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Source: Adrian Sargeant, 2010

A 10% improvement in your donor retention improves your LTV 50% immediately.

And that’s just the beginning....

Page 24: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

My free how-to e-newsletter… www.aherncomm.com

Donor Newsltr-Kivi-1 | © 2015 Tom Ahern | www.AHERNCOMM.com

I subscribe!

Page 25: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

Page 26: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon© 2015 Tom Ahern | www.aherncomm.com

July 14th - July 21st

Page 27: Tips for Writing Better Donor Newsletters  - with Tom Ahern

Tips for writing better donor newsletters - with Tom Ahern

The Hump Day Coffee Break - weekly trainings for nonprofit marketers from John Haydon

Consultant, Trainer, Coach - Helping nonprofits get more from their digital marketing and online fundraising. Consultancy based in Cambridge, MA.

Instructor at Marketing Profs University, regular contributor at Social Media Examiner

Author: Facebook Marketing for Dummies, 3rd , 4th and 5th Editions

Speaker: The Nonprofit Technology Conference, Social Media 4 Nonprofits, Blackbaud’s BBCon, New Media Expo, AFP New Jersey, TechSoup, GrantSpace, Chronicle of Philanthropy, NetworkForGood and various local Chambers of Commerce.

Clients include: Habitat for Humanity, EpicChange, Share Our Strength, Environmental Defense Fund, Shriners Hospitals for Children, Boston Medical Center, Community TechKnowledge, Scholastic, TechSoup, WaterAid America, University of Massachusetts, Community Music Center of Boston, National Wildlife Federation, Razoo Foundation.


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